Questions about your Shaw floor's warranty? Looking for the Shaw rug you saw on HGTV? Trying to clean the dog's muddy prints off your new white carpet?

Shaw's Information Center is designed to help.

You can send us an e-mail, chat online, or give us a call. It's up to you. The friendly service reps of our Information Center are available at the following times:

E-mail and Phone: Monday through Friday, 8:00 a.m. to 6:00 p.m. EST
Online Chat: Monday through Friday, 8:00 a.m. to 5:00 p.m. EST

To send an e-mail fill out the form below.

Get your questions answered on the spot.Chat Now

To speak by phone, call us toll free at 1-800-441-7429.

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