Frequently Asked Questions
How much does it cost to see new floors in one of my photos?
Shaw is happy to make this innovative tool available to you for no charge. Enjoy!
Do I need any special software on my computer?
No, this feature is entirely web based. That means instead of downloading software onto your computer, you are simply uploading your photo to the shawfloors.com website.
Why do I need to open a My Shaw Floors account to use this feature of the website?
Since this visualization tool is entirely web based, your photos have to be on the web as well. Your My Shaw Floors page is where your photos are securely stored on our site.
How many photos can I upload?
You can store up to ten photos at a time, which allows you to see beautiful floors and new colors throughout your entire home. You can upload photos and delete photos with the touch of a button, so its always easy to replace older photos with newer ones if you choose.
Can I save my new customized versions of my room?
Absolutely. Select the box that says Save room to My Shaw Floors to save your newly designed creations. And there is a difference between uploaded photos and saved rooms. You can upload up to ten photos, but you can save multiple versions of any one photo. For example, you can upload a photo of your living room and then save versions of it with carpet, one with hardwood, and one with ceramic.
What does the email button do?
If you're excited about your newly designed room or having trouble choosing which design you like best, you can email your customized rooms to family and friends.
Is there a maximum size limit for the picture I use?
Yes, your picture should not exceed 1MB in size. If you're not sure what size your picture is you can right click on the image and look at the properties. Picasa is a great tool that you can use to help you resize photos.
http://picasa.google.com/