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 Residential Carpet Fiber Hierarchy


Understand Warranties with Shaw's Residential Carpet Fiber Warranties at a Glance

Shaw is more than a name or label.  It's a promise of outstanding performance, unique styling and overall value.  For more than 50 years, consumers just like you have trusted Shaw products to stand up to their busy lifestyles.  We have three residential fiber brands that support the Shaw brand.  Each brand includes exclusive features and benefits.  Warranties that apply to Shaw fibers are outlined below:

Anso Nylon

Anso? Nylon:

  • Lifetime: Stain, Soil, Pet Urine Stains.
  • 20-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac? Platinum.
  • Non-Prorated
  • Transferable
  • Labor Inclusive
  • 30 Day Customer Satisfaction (labor excluded).
  • Recyclable* /SCS Certified

EverTouch

EverTouch? Nylon:

  • Lifetime: Stain, Soil, Pet Urine Stains.
  • 15-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac? Platinum.
  • 30 Day Customer Satisfaction (labor excluded).
  • Recyclable*

ClearTouch PET Polyester

ClearTouch? PET Polyester:

  • Lifetime: Stain, Pet Urine Stains
  • 15-Year: Soil
  • 10-Year: Texture Retention, Abrasive Wear Quality Assurance, SoftBac? Platinum
  • 30 Day Customer Satisfaction (labor excluded)
  • 25% Recycled Content

Warranties that apply to other Shaw carpets

For those Shaw carpets not made with Anso® nylon, EverTouch™ nylon, or ClearTouch™ PET polyester*, below is a list of applicable warranties:

  • Limited 10-Year Quality Assurance Warranty
  • Limited 10-Year Stain and Soil Warranty
  • Limited 10-Year SoftBac® Platinum Warranty where applicable

    For more information, including informative sections on how to maintain your Shaw carpet, stain removal procedures, and the warranty service process, please refer to the Shaw Comprehensive Warranty brochure. VIEW or DOWNLOAD.
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