Residential Carpet Fiber Hierarchy
Understand Warranties with Shaw's Residential Carpet Fiber
Warranties at a Glance
Shaw is more than a name or label. It's a promise of
outstanding performance, unique styling and overall value. For more
than 50 years, consumers just like you have trusted Shaw products to
stand up to their busy lifestyles. At Tuftex, we have two
residential fiber brands. Each brand includes exclusive features and
benefits. Warranties that apply to Shaw fibers are outlined
below:
Anso Nylon
Anso Nylon:
- Anso Nylon:
- Lifetime: Stain, Soil, Pet Urine Stains.
- 20-Year: Texture Retention, Abrasive Wear Quality
Assurance, SoftBac? Platinum.
- Non-Prorated
- Transferable
- Labor Inclusive
- 30 Day Customer Satisfaction (labor excluded).
- Recyclable* /SCS Certified
Warranties that apply to other Shaw carpets
For the Stainmaster carpets*, below is a list of applicable
warranties:
- Limited 10-Year Quality Assurance Warranty
- Limited 10-Year Stain and Soil Warranty
- Limited 10-Year SoftBac? Platinum Warranty where
applicable
For more information, including informative sections on how
to maintain your Shaw carpet, stain removal procedures, and the
warranty service process, you can visit the Stainmaster website,
or refer to the Shaw Residential Carpet Fiber Hierarchy Warranty
brochure.