STAR RATING

Star Selection System

Making the best choice is written in the stars.

Shopping for carpet offers many different options. Without a system to accurately compare them, they can start to look alike. Shaw's Star Selection System makes it easy.

The Star System groups product features, price ranges, and warranty packages into three easy-to-understand categories: 3-Star, 4-Star, and 5-Star. You'll find the star rating on showroom labels of all Shaw residential brands. Although there are a few exceptions within categories, the packages of features and benefits for each of the star ratings are outlined below:

3-Star Products

Residential products in this category offer the following features and warranties:

• Shaw Limited 5-Year Quality Assurance Warranty (warranty against manufacturing defects)
• Limited 5-year generic stain warranty (Stain SafetyTM or other)
• Limited 5-year TEXTUREGARD® texture retention warranty, if the product meets stringent performance requirements and rating guidelines.

4-Star Products

Residential products in this category carry the following warranties:

• Shaw Limited 7-Year Quality Assurance Warranty
• Limited 7-year stain and soil warranty (either Shaw's R2X™ Stain and Soil Repellent, DuPont Stainmaster™, or Scotchgard™ Soil and Stain Release)
• Limited 7-year texture retention warranty, if the product meets stringent performance requirements and rating guidelines.

5-Star Products

The 5-Star, or luxury, products in this category carry the following warranties:

• Shaw Limited 10-Year Quality Assurance Warranty
• Limited 10-year stain and soil warranty (either Shaw's R2X™ Stain and Soil Repellent, DuPont Stainmaster™, or Scotchgard™ Soil and Stain Release)
• Limited 10-year texture retention warranty, if the product meets stringent performance requirements and rating guidelines
• 30-Day Customer Satisfaction Guarantee
• Backed with SoftBac® Platinum, which carries a ten-year no-wrinkle/no re-stretch guarantee.