KIRKLAND'S FLOORING
Carpet, hardwood floors, vinyl, laminates, ceramics, porcelains and much more. The Carpet Warehouse by Kirkland's has something for everyone and everyplace. We provide excellent service on everything
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Kirkland's Flooring
657 N Belair Rd, Evans, GA 30809-4219
706-650-1905
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Dave J.
last week
I highly recommend Kirkland’s flooring if you are looking for great service. I was in a pinch, as I was needing one room carpeted within a week. Bradi was on the ball. From the first time I spoke with her, I could tell I had made the right decision to call Kirkland’s. I made an appointment the next morning and I was very impressed. She walked me through everything I needed to know, selected the carpet and padding, and made arrangements for the install. Randy and his partner did a great job and had the carpet installed with a day to spare. Great job Bradi. Thank you so much. Call Kirkland’s, you won’t be disappointed. David
Anonymous
last week
Thank you so much for your very kind review and photos! We are so happy to hear you were pleased with your experience with Bradi and installation of your new carpet! Please do not hesitate to reach out to us with any questions! We appreciate your business!
5.0
Michael G.
2 weeks ago
This is our second purchase/installation from Kirkland’s and we have been extremely happy on both occasions. Sales staff was helpful and courteous offering several good options. The installation team of Will, Joe and Jay were also outstanding ! They completed the tear out of the old carpet in our bedroom and installed the beautiful new laminate flooring in less than half a day. They were respectful, professional and polite. Overall we have been thoroughly impressed and satisfied with our experiences with Kirkland’s !
Anonymous
last week
Thank you for your very kind review and continued support! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your continued business!
5.0
Christopher O.
2 weeks ago
I had a great experience with Kirkland flooring! Tommy, Jayce, Will, Joe, and Jay were great to work with. Customer service and quality top notch!!
Anonymous
last week
Thank you for your review and pictures! We are so happy you had a great experience from sales to installation! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
5.0
richard c.
3 weeks ago
I couldnt have asked for a more professional team to install my floors.
Anonymous
3 weeks ago
Thank you so much for your very kind review! We are so happy you are pleased with the installation of your new floors! Please do not hesitate to call us with any questions! We appreciate your business!
5.0
Sharon
last month
Kirkland Flooring did an amazing job. Bradi was extremely helpful with picking out tile and carpeting. The installers arrived on time, were very courteous and cleaned up afterwards. I highly recommend this company.
Anonymous
3 weeks ago
Thank you so much for your very kind review! We are happy to hear you enjoyed the entire process with Bradi and the installers! Please do not hesitate to reach out to us with any questions on your new tile or carpet! We appreciate your business!
5.0
Karen L.
last month
Everyone throughout our carpet buying process what amazing! Megan helped us pick out the right carpet for our needs and kept our budget in mind. The installers were courteous, mindful, and did a wonderful job. We’re so happy we chose Kirkland’s!
Anonymous
3 weeks ago
Karen, thank you so much for your very kind review! We are so happy you were pleased with your entire experience from working with Megan to the installation process! Please do not hesitate to reach out to us with any questions! We appreciate your business!
5.0
Heather C.
last month
Kirkland's flooring installed new hardwood floors in our house. Our experience with them has been great! They were professional, very accommodating to our situation, and knowledgeable about the products. The sales team was polite and made us feel valued as customers. We would gladly recommend them to friends and family. Thanks Kirkland’s!
Anonymous
last month
Heather, thank you so much for your very kind review! We are so happy you are pleased with your experience from start to finish! Please do not hesitate to call us with any questions on your new hardwoods!
5.0
Anibal C.
last month
Let’s begin with the sales lady Hollie Carter. Hollie was very helpful in finding the type of flooring we needed, she was very patient helpful and professional. She picked out what we needed and scheduled the installation date. Everything went smooth the guys were punctual and worked as a team and cleaned up afterwards. No complaints I highly recommend Kirkland flooring. Thank you
Anonymous
last month
Anibal, we are so happy you are so pleased with your experience with Hollie and the installation team! We appreciate your review and business! Please do not hesitate to reach out to us with any questions you may have on your new floors!
5.0
Jennie S.
last month
We started a remodeling project 2 years after purchasing our home, and it was our extremely good fortune to discover that Kirkland’s Flooring had been the source for the flooring when the home was initially built. To assist us in our desire to stay with the same products already in the home or as close to as possible, the team at Kirkland’s went above and beyond, digging into old files to find every flooring material that had been initially installed in the home. We were able to install the same carpet in a new addition. The bathroom tile had been discontinued, but after a LOT of looking and taking samples back and forth, we found a tile that worked perfectly! Every Kirkland representative that we worked with was professional and so friendly. We highly recommend Kirkland’s Flooring.
Anonymous
last month
Jennie, we are so happy we were here to help with your remodeling and you are pleased how everything turned out! Please do not hesitate to reach out to us with any questions you may have! We appreciate your business!
5.0
Amanda B.
last month
Love my new bathroom floors from Kirkland's in Pooler GA. Ashley was great.
Anonymous
last month
Amanda, thank you so much for your very kind review! We are so happy you love your new bathroom floors and enjoyed working with Ashlee! We appreciate your business!
5.0
Doug J.
last month
Hired Kirkland's to remove the upstairs carpet in our newly-purchased home and replace it with LVP. Wil and his install crew did an excellent job! No damage, clean transitions and they even corrected a few surface imperfections so that the new flooring would lay properly (light sanding). My wife and I are very pleased with the work AND results.What really distinguished Kirkland's from their competitor though (for us) was the staff. Tommy and Hollie -- and everyone -- were just a pleasure to engage. They not only stated that they would like our business, but they genuinely acted like they did. Speedy follow-up, encouraged us to reach out with questions -- walked the talk. Would not hesitate to use them again or recommend!NOTE: The downstairs product had been discontinued, so we decided to focus on uniformity upstairs. Chose the "Whiskey Oak" color by EverCore. This gave us a very close match with the stair treads and we like the transition.
Anonymous
last month
Doug, thank you so much for your very kind review! We are so happy you enjoyed working with Hollie and Tommy and were pleased with the job from start to finish! Please do not hesitate to call us with any questions on your new floors! We appreciate your business!
5.0
George E.
last month
Very knowledgeable floor personnel and people persons.
Anonymous
last month
George, thank you for your very kind review! Please do not hesitate to reach out to us on if there is anything we can help you out with in the future! We appreciate your review!
1.0
James R.
last month
Kirkland's was hired to install the hardwood, carpet, tile floor and tile showers in the Oconee homes that were recently build in the final phase of Canterbury Farms and now in Whispering Pines. I have several issues with carpet not staying tacked down, grout cracking on the tile floor, even in the areas with no foot traffic. The grout at the transition between the master bedroom and master bath is falling out. The shower is cracking on both corners against the wall. I reached out to Kirkland’s and the said too bad, it’s out of warranty. I asked how long is the warranty, the guy said 1 year. I asked how long would the warranty be if I had purchased the work directly, he said the same one year. So then I said so your product and craftsmanship is only good for one year? He said he can only guarantee it for the warranty period which is one year. This is ABSOLUTELY unacceptable. As a disabled veteran, this is how I am treated for my hard earned money? I will NEVER use or recommend Kirkland to ANYONE!
5.0
Gail J.
last month
Our experience with Kirkland's was exceptional from beginning to end. Jayce helped us find the perfect luxury vinyl flooring for our needs, no hard sale tactics. The installers were excellent. They arrived on time, were polite and professional. They had us look at everything to make sure we were satisfied. They did such a great cleanup you would not have known they had done work in the house. I highly recommend this company.
Anonymous
last month
Gail, thank you so much for your very kind review! We are so happy you had a great experience with Jayce and our installers! We hope you love your new LVP floors, and please do not hesitate to call us with any questions! We appreciate your business!
5.0
Chantel W.
2 months ago
Great, quality work. They were able to get people out to install carpet in one room of my house super quickly. The installers did an incredible job, were very respectful, and were in and out so quick.
Anonymous
last month
Thank you so much for your very kind review! We are happy to hear you were pleased with your entire experience with us! Please do not hesitate to reach out to us with any questions! We appreciate your business!
5.0
Leroy J.
2 months ago
Would recommend everybody go to Kirkland's flooringVery professionalAnd found everything I neededThank you for being in business
Anonymous
last month
Thank you for your very kind review! We are so happy you are pleased with your experience! Please do not hesitate to reach out with any questions! We appreciate your business!
5.0
Douglas C.
3 months ago
I had Kirland's come out and do the floors in all three of the bedrooms in my home. Everyone involved, from the people in the store to the installers, were friendly and helpful. The installers worked efficiently, and did an excellent job. My floors look great. Most importantly, my wife is thrilled with our new floors! I would definitely use Kirland's again if I ever need to replace any flooring in my home, and highly recommend them.
Anonymous
2 months ago
Douglas, thank you so much for your very kind review! We are so happy to hear you were pleased with your entire experience with us! And that you both love your new floors! Please do not hesitate to reach out to us with any questions on your floors! We appreciate your business!
5.0
Steven K.
3 months ago
Outstanding customer service from the whole team. Excellent selection of product and prompt excellent installation.
Anonymous
3 months ago
Thank you so much for your very kind review! We are so glad you had a great experience with us from the customer service to installation! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
5.0
Karen C.
3 months ago
Great experience from start to finish. We wanted to replace carpet to match existing flooring. Kirkland's had the floor plan and details from the builder so it was a breeze to schedule. The installers did a great job, very kind and helpful. Great cleanup job too.Floors look great! We are very happy with the result.
Anonymous
3 months ago
Karen, thank you so much for your very kind Google review and photos! We are so happy you are pleased with your experience from start to finish! Please do not hesitate to reach out with any questions and we appreciate your business!
5.0
Brooklyn H.
3 months ago
Our experience with Kirkland’s Flooring was AMAZING! We wanted to extend hardwood floors throughout our master suite. At first, we thought the product was discontinued but Kirkland’s explored their warehouse and found just enough in stock to complete our project. We are so happy with how the finished product turned out and will continue to use their services for future projects. Thank you, Kirkland’s for making our home even better!
Anonymous
3 months ago
Thank you for your very kind review! We are so glad we had enough product to help you all finish your project! It looks great and we are so happy you all are pleased with your experience with us from start to finish! Please do not hesitate to reach out to us with any questions on your new floors!
5.0
Robert F.
3 months ago
We were very happy with both the sales staff and the installers.Great looking carpet freshened up our house and the installation went smoothly on time.
Anonymous
3 months ago
Thank you for your very kind review! We are so glad you had a good experience from the sales team to the installers! Please do not hesitate to reach out to us with any questions on your new carpet!
4.0
Shivon Y.
3 months ago
The floors look great! I would have appreciated a more finished look when toilets were reinstalled. Otherwise the workmanship was done well.
5.0
Libby L.
4 months ago
We just had a wood floor done in a large bedroom so it matches the rest of the house. From start to finish we are impressed with everyone we dealt with, from the very first contact with Jacey, to the kind man (name?) that came to measure & followed up with us to the installers. They did a great job in short order & cleaned up well! Would highly recommend Kirklands with excellent service!
Anonymous
4 months ago
Thank you for your very kind review! We are so happy you were pleased with the entire process from Jayce to the installers. Please do not hesitate to reach out to us withy any questions on your new floors! We appreciate your business!
5.0
Patrick D.
4 months ago
Kirkland did a wonderful job on our flooring, My wife and I would strongly recommend these folks- great product, installation, and Bradi (salesperson) is the best!
Anonymous
4 months ago
Patrick, thank you for your very kind review! We are so happy you enjoyed working with Bradi! Please do not hesitate to call us with any questions you may have on your new floors! We appreciate your business!
5.0
Daphne M.
4 months ago
Megan was amazing to work with and selecting my new flooring. She was patient and understanding. Installation was completed in a timely manner. Very professional, and I will certainly use this company again.
Anonymous
4 months ago
Thank you for your very kind review! We are so happy you enjoyed working with Megan and are pleased with your experience! Please do not hesitate calling us with any questions on your new carpet! We appreciate your business!
2.0
Carlos G.
4 months ago
We got an original estimate to have carpet in all de second floor and stairs of our house. Then we decided to add the master room and the master closet. The original area is 75% of the total installed, the additional area is 25% of the total. But this company charged exactly the same.We had delays on the installation day, it had to be postponed because somebody forgot to call the installers.We had delays because Kirkland did not order enough carpet and this caused 10 days delay to finish.I tried to contact the owner but it was impossible after many attempts. What a bad experience it was. Glad is over.
5.0
Adele F.
4 months ago
Kirkland Flooring was on time and rug is beautiful the installers were great did a good job moved my furniture for me.Would definitely hire them again. Thanks, Kirkland
Anonymous
4 months ago
Thank you so much for your very kind review and photos! We are so happy you are pleased with the entire process! Please do not hesitate to call us with any questions! We appreciate your business!
5.0
Marian C.
5 months ago
Love our LVT Southern pine. Price was good, measurements perfect, and timely, friendly install. Highly recommend!
Anonymous
5 months ago
Marian, we are so happy you are loving Southern Pine! Thank you for the very kind review and please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
5.0
Daryl R.
5 months ago
Process was quick and easy. Crew was efficient, professional and clean. Pleased with final product.
Anonymous
5 months ago
Daryl, thank you for your very kind review! We are so happy you are pleased with your experience with us from the beginning to the end and with your final product! Please do not hesitate to call us with any questions on your new floors! We appreciate your business!
5.0
Traci B.
5 months ago
Fabulous service all around, beautiful job replacing our floors.
Anonymous
5 months ago
Thank you for your very kind review! We are happy to know you had a great experience with us from the beginning to end! Please do not hesitate to call us with any questions you have on your new floors! We appreciate your business!
5.0
Christina C.
5 months ago
Getting my new flooring through Kirkland's was a pleasure from beginning to end. They helped me choose the correct flooring and installation was flawless.
Anonymous
5 months ago
Christina, thank you so much for your very kind review and photo! We are so happy you are pleased with our services from beginning to end! Please do not hesitate to call us with any questions you may have on your new floors! We appreciate your business!
5.0
Jimmy E.
5 months ago
Kirkland’s is an excellent company. Jayce was very patient walking us through picking out new flooring and was amazing to work with. Very pleased with the quality and workmanship from the install team. Daniel, Sam, Shane, Clay, Chris, and Cameron were all super friendly, patient with our questions, and thorough. We chose the waterproof click and love it! One thing to know- when they say “when taking up existing floors, there will be dust” they are serious! We had engineered hardwoods and carpet taken up. They were very tidy but it’s a messy process! Really think about it if you plan to get your whole house done at one time!
Anonymous
5 months ago
Jimmy, thank you for your very kind review! We are so pleased you are happy with the entire process! Please do not hesitate to call us with any questions on your new waterproof click! We appreciate your business!
5.0
Coachgail p.
5 months ago
Professional, on time, willing to answer a questions. The flooring looks beautiful and matches the flooring we had. Thank you
Anonymous
5 months ago
Thank you for your very kind review! We are so happy you are pleased with your floors and our services! Please do not hesitate to call us with any questions on your new floors! We appreciate your business!
5.0
Sofia K.
5 months ago
Received the best service from Jayce from start to end. The installers arrived on time and they knew exactly what need to be done. I was impressed with the services. I love my new flooring
Anonymous
5 months ago
Thank you for your very kind review! We are so happy you had a great experience with Jayce and our installers. Please do not hesitate to call us with any questions regarding your new floors! We appreciate your business!
5.0
Brittany P.
5 months ago
We had LVP installed on our second floor and one bedroom downstairs. The crew did a fantastic job on the install. There are no creeks in any of the floor. They were able to complete it all in one day as well! Highly recommend.
Anonymous
5 months ago
Brittany, thank you so much for your very kind review! We are so pleased you are happy with your new flooring and the installment process! Please do not hesitate to reach out to us with any questions about you new floors! We appreciate your business!
5.0
Tyler C.
6 months ago
Floors are amazing. Thank you for getting it done before the holidays.
Anonymous
6 months ago
Tyler, thank you for your very kind review! We are so happy you are pleased with your floors and hope you are having a wonderful holiday season!
5.0
Ron H.
6 months ago
Kirkland Flooring was an absolute pleasure to work with. From our first contact with Ashley at their store to the completion of the installation, everything went better than we ever expected. The installation crew was on time, very efficient and friendly and did an amazing job. There was a small hiccup with our order but Andrew fixed it immediately and at no cost to us. I highly recommend Kirkland Flooring!!!
Anonymous
6 months ago
Thank you for your very kind review! We are so glad you had a great experience from start to finish with us and we were able to fix the hiccup in a timely manner! Please do not hesitate to call us with any questions on your new floors!
5.0
Loretta G.
6 months ago
Anonymous
6 months ago
Loretta, thank you so much for your very kind review! We are so happy you are pleased with the entire process from sales to installation! Please do not hesitate to reach out to us with any questions on your new waterproof click! We appreciate your business!
5.0
William J.
7 months ago
The installation of these floors was outstanding, the installers were professional and courtesy was done quick and to my liking. Made sure everything was okay before leaving. Will use Kirkland's flooring again. Highly Satisfied.
Anonymous
7 months ago
William, thank you so much for your very kind review! We are so happy you are satisfied with you entire experience with us! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
5.0
Don D.
7 months ago
Referred by our daughter, we visited Kirklands to install flooring in our new home. We were welcomed with excellent customer service and true concern for our needs and budget. After narrowing down our selection, we were given 2’ x 2’ samples to take and view in our home. Once we made our selection, they came out and measured our home to provide a price quote. The quote was very similar to what I had calculated and very reasonable compared to “discount dealers” price per foot product and installation cost. They set installation dates per our schedule and arrived on time. The installation crew was very polite, very professional and efficient The floors are beautiful, we had chose the Southern Pine wide plank flooring. Highly recommend Kirkland flooring.
Anonymous
7 months ago
Don, thank you for your very kind review! We are so happy you had such a good experience with us from start to finish! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
5.0
Sandra G.
7 months ago
We are a family with dogs. 🐕 Had carpet installed when we built our home. Two years later, we decided to remove the carpet and have LVP installed. Kirkland's Flooring arrived early for the appointment. Four professionals came into my home, removed the carpet, padding, staples and installed LVP and shoe molding. We are so pleased with this decision.
Anonymous
7 months ago
Thank you for your very kind review! We are so happy you are pleased with the entire process and love your new LVP! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
5.0
Marilyn H.
7 months ago
We are loving our new flooring! We can't "Thank" the Kirland Team for their professionalism, courteousness and workmanship. Special thanks to Jaycee, Tony, Hollie, Daniel and his team for everything! Simply the BEST!!!
Anonymous
7 months ago
Thank you for your very kind review! We are so happy you are so pleased with your experience with us and loving your brand new floors! Please do not hesitate to call us with any questions you may have! We appreciate your business!
5.0
Morgan D.
8 months ago
Kirklands flooring ripped up our carpet and put new floors down in our large master bedroom in 2 hours and left the place so clean! The floors look amazing! And the staff was very professional and helpful! I highly recommend using this company!!
Anonymous
8 months ago
Thank you for your very kind review! We are so happy you love your new floors and are pleased with your experience with us! Please do not hesitate to call us with any questions on your new floors! We appreciate your business!
5.0
Michele E.
8 months ago
Kirkland’s Flooring did a wonderful job replacing flooring in 2 rooms. They were on time, professional, and easy to work with, and the new carpet looks beautiful!
Anonymous
8 months ago
Thank you for your very kind review! We are so happy you are pleased with your new carpet and experience with us! Please do not hesitate to call us with any questions! We appreciate your business!
5.0
Laura L.
8 months ago
They did a great job. Our product was in stock so they came out that week. If any issues I just call them and they come right out to fix it.
Anonymous
8 months ago
Thank you for your very kind review! We are so happy you had a great experience with us! We are always here to help! We appreciate your business!
5.0
Stephanie S.
8 months ago
Helpful advice as well as impressive showroom.
4.0
Courtney B.
8 months ago
We love our Shaw LVP flooring! Bradi helped to find a product in the color and durability within our budget! Install was good but I did underestimate how much dust there would be from having to grind some of our slab although I’m thankful they did it to ensure proper installation! I have already recommended Kirkland’s to friends.
Anonymous
8 months ago
Thank you for your very kind review! We are so happy you are pleased with your experience with us and product selection! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your support and recommendations!
5.0
Michael P.
8 months ago
We had an stress-free experience with the purchase; we were shown many options and had no pressure to choose one product over another. The installation team was on-time, focused, and worked quickly. I appreciated that throughout the installation, I was given the opportunity to inspect and approve the work.
Anonymous
8 months ago
Thank you so much for your very kind review! We are so happy the process and your experience with us was seamless! Please do not hesitate to call us with any questions you may have on your new floors! We appreciate your business!
5.0
Julie A.
9 months ago
Great service, our staff member Hollie seemed to know alot about products. Not sure if prices are good or not...but ill be back!
5.0
Jenny H.
9 months ago
5.0
Rahsaan B.
9 months ago
These people are professional and extremely customer service oriented. They installed my original floor and we are using them again to lay down flooring before we sell. Recommend this business to anyone who needs flooring.
Anonymous
9 months ago
Thank you for the very kind review and recommendation! We are so happy you are pleased with your experience! Please do not hesitate to reach out with any questions! We appreciate your business!
5.0
Cyndy T.
9 months ago
The workmanship was excellent above and beyond professional we enjoy it so much
Anonymous
9 months ago
Thank you so much for your review! We are so happy you are pleased with overall project! Please do not hesitate to reach out to us with any questions! We appreciate your business!
5.0
Kimmie
9 months ago
Awesome customer service, quick installation from time of purchase. Love them. This was my second time using them. Totally recommend.
Anonymous
9 months ago
Thank you for your very kind review and return business! We appreciate it and we are so happy you are pleased with your experience with us!
5.0
Andrew S.
9 months ago
We are very satisfied with our new carpet! Our senior dogs also very much approve!
Anonymous
9 months ago
Thank you for your very kind review! We are so pleased you love your new carpet as well as your senior dogs! Please do not hesitate to reach out to us with any questions you may have! We appreciate your business!
5.0
Brian D.
10 months ago
Dare and Mat were both easy to work with. Excellent customer service. Our installers were professional and our project turned out great!
Anonymous
10 months ago
Thank you for the very kind review! We are so happy you are pleased with your experience with us! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
4.0
Tim H.
10 months ago
The staff were all very friendly and knowledgeable. Excellent selection of carpet.
Anonymous
10 months ago
Thank you for your very kind review! We are so happy you had a great experience and we appreciate your business!
1.0
Tim
10 months ago
I would never recommend Kirkland's Flooring to anyone! After several visits to our home they still have yet to fix our flooring issues! They constantly want tickets from the builder to do the same warranty repair over and over again, yet they never actual resolved the issue in the first place! Just unethical charging to the builder and leaving the home owner with nothing repaired! A horrible experience with frequent complaints to their warranty department and nothing fixed! LVP cut short in kitchen, uneven tile in master bath, void under tile in master bath, and LVP constantly pulling apart.
5.0
Dee L.
10 months ago
Kirkland's Flooring, provided great customer service and Professionalism from the beginning to the complication The carpet was done to my satisfaction. I'm so glad that I choose them.
5.0
Rebecca P.
10 months ago
My carpeted stairs and 2nd floor hallway were damaged from pets and normal wear and tear. We chose LVP to match our existing flooring on the 1st floor. Tommy was very polite, professional and assisted with the best selection that would suit our needs. Installers were very clean and courteous. Job was completed in two days and we are very happy with our results!
Anonymous
10 months ago
Thank you for your very kind review! We are so happy you all had a great experience with Tommy and the installers! Please do not hesitate to reach out to us with any questions on your new floors!
5.0
jacob d.
10 months ago
Easy to work with and installed the carpet very quickly!
Anonymous
10 months ago
Thank you for your very kind review! We hope you enjoy your new carpet and please do not hesitate to reach out to us with any questions! We appreciate your business!
5.0
Stefen T.
11 months ago
I will call this fantastic from start to finish! From the time we walked into Kirkland with their cheery staff until the well oiled machine technicians came in and installed the floor ,great service!!!!
Anonymous
10 months ago
Thank you for the very kind review! We are so happy you had such a great experience from start to finish! Please do not hesitate to reach out to us with any questions about your new floors! We appreciate your business!
5.0
Donna H.
12 months ago
We had hardwood floors and carpet installed by Kirklands. The customer service is fabulous from the sales associate to the installers. I would highly recommend Kirklands Flooring.
Anonymous
11 months ago
Thank you for your very kind review! We are so happy you had a great experience with you sales team and installers! Please do not hesitate to call us with any questions on your new hardwood floors and carpet! We appreciate your business!
5.0
Sandra O.
12 months ago
Tommy James was very patient and understood our carpeting desires. He helped us select the best carpet and padding to fit our budget. He checked in with us regularly throughout the process.Kurt and his son and Lee were very professional throughout the installation process. They listened to our requests and offered sound advice as well! They corrected any concerns we had.We could not have asked for a better team! Thank you. Calvin and Sandra Owens
Anonymous
12 months ago
Thank you for your very kind review! We are so happy you had a great experience with Tommy and Kurt! Please do not hesitate to reach out with any questions on your new carpet! We appreciate your business!
5.0
Andy R.
12 months ago
After going 3 places to search for carpet, we wound up at Kirklands Flooring in Pooler, Ga. We met Lucas as we stepped inside, and we left there with flooring bought, and a date to install that we were happy with. Everything went so smooth. The installers were fantastic at their job. Very satisfied with our purchase.
Anonymous
12 months ago
Thank you so much for your very kind review! We are so happy the process from start to finish went smoothly and you are pleased with your new carpet! Please do not hesitate to reach out with any questions! We appreciate your business!
5.0
Christina B.
last year
Kirkland did a wonderful job with our new floors. We did hard floors and carpets installed. Our salesperson Dare was amazing all around. The install team was professional and respectful of our home. We absolutely love our new floors!
Anonymous
last year
Thank you for your very kind review! We are so happy you love your new floors and were pleased with the entire process! Please do not hesitate to reach out to us with any questions and we appreciate your business!
4.0
Abdul W.
last year
The carpet install was good and the carpet selection was good. However, potential lost of future business because the management refused to compensate for a broken clock and vast that occurred during the install.
5.0
Martin T.
last year
Kirkland’s Flooring was faster than we anticipated. Install looks good. Reasonable price.
Anonymous
last year
Thank you for your very kind review! We are so happy you are pleased with our work! Please do not hesitate to reach out with any questions you may have! We appreciate your business!
5.0
B (.
last year
WOW--Enthusiastic and talented professionals who like what they do? Kirkland to the rescue! Darian was a breath of fresh air during this long process of home improvement with so many choices and questions. She is motivating and incredibly helpful.
5.0
Fred D.
last year
Everyone did a great job loving it and everything went well great job once again.
Anonymous
last year
Thank you for your very kind review! We are so happy you are pleased with your new floors! Please do not hesitate to reach out to us with any questions! We appreciate your business!
5.0
Danelle D.
last year
Love my flooring tile removed to beautiful waterproof flooring and carpet stairs! Everyone, the entire process was so kind, and would recommend them to anyone.
Anonymous
last year
Thank you for your very kind review! We are so happy you are pleased with your entire experience with us! Please do not hesitate to reach out to us with any questions you may have on your new flooring! We appreciate your business!
5.0
Brandon L.
last year
The entire experience was professional and timely. We are very pleased!!
Anonymous
last year
Thank you for your very kind review! We are so happy you are pleased with your experience with us! Please do not hesitate to reach out with any questions on your new carpet!
5.0
Agnes W.
last year
5.0
JoAnn C.
last year
We were lucky enough to take advantage of an ad that was in our local merchant coupon advertising from the MLK sale. I called, spoke with Dare, a wonderful representative, who guided us through the entire process. A another rep came to our home for measurements. By the time we got to the showroom, Dare knew exactly what quantity of products we would need. She sent us home with samples of carpets and tiles to determine what was going to work best for us. She took all the guess work out of the bottom line. No hidden costs, extras, or "by the way, we forgot to add on."The carpet layers arrived right on time, moved and replaced all of our large furniture in 3 bedrooms and an office, removed and disposed of the old carpeting and I don't think they ever stopped for lunch.We got in on a great deal and if I have to do it again, I absolutely have no hesitation returning to Kirkland's Flooring or Tile. They are awesome business people who have the customer's best interest as their priority and they certainly live up to their standards.I would encourage anyone to skip the rest and start with the BEST!
Anonymous
last year
Thank you for the very kind review, JoAnn! We are so happy you had an all around great experience with us! Please do not hesitate to call us with any questions on your new carpet! We appreciate your business and hope to work with you again in the future!
5.0
Artlisa C.
last year
Quality work, great prices, and amazing materials selections. The process was flawless from the beginning to the end.
Anonymous
last year
Thank you for your kind review! We are so happy you were pleased with your experience with us! Please do not hesitate to reach out with any questions you may have on your new floors!
5.0
Kenyata H.
last year
I my new floors from Kirkland’s. Everything was great from start to finish. Jayce was a great salesperson to work with. She made everything quick and extremely easy. The person who came out to measure was very professional and helpful also. And the installers were a great bunch of guys. This is my second time and will definitely use Kirkland’s again for all future needs.-Kenyata
Anonymous
last year
Thank you for your very kind review, Kenyata! We are so glad you had such a great experience with Jayce, Tommy, and the installers! Thank you for trusting us with your flooring projects! Please do not hesitate to reach out to us with any questions you may have!
5.0
Jason H.
last year
Date was absolutely great. She helped me match flooring that is no longer manufactured. Great knowledge and kind.
Anonymous
last year
Thank you for your kind review! We are so happy you had a great experience with us! Please do not hesitate to reach out with any questions on your new floors!
4.0
Cris N.
last year
Install and flooring was great as.was the staff.jayce and installers. The issue I had was with the finish work they were not going to caulk the finish nails in the bottom pieces. I spoke with owner and it was resolved at no cost. I just felt it should be included in the contract. Legs a bit of a sour taste in my mouth after a very positive experience
Anonymous
last year
Thank you for your kind review! Please let us know if you have any questions on your new floors! We appreciate your business!
5.0
Elizabeth R.
last year
I had a great experience with Kirkland's Flooring. Bradi was extremely professional and patient while helping me decide what was best for my home. Thank you so much!
Anonymous
last year
Thank you for your very kind review! We are so glad you had a great experience with Bradi! Please do not hesitate to reach out to us with any questions you have may have!
4.0
Caitlyn L.
last year
Got our downstairs and main stairs recarpeted.Cons- salesperson we worked with did not communicate directly with us. All phone calls and discussions were done with other members of staff. Even when speaking with our salesperson, miscommunication often occurred. The big one was when installation would occur. We were told Monday at 8am. By 9am, no one had arrived or called, so we called them. They then said that the carpet was arriving that day and could do the next day (Tuesday) for install. We asked for Wednesday so we could be home to let them in. They came instead on that Tuesday (the next day) and my spouse had to stay home and rework their schedule in order to accommodate, since I was already at work (I work out of the house). (Also, we were told they would arrive between 8-10am, but we said we can only do no later than 9am, as we could be in meetings after then, and unable to let them in. They arrived after 9am.)Pros- gave us a good deal, and are well knowledgeable about their product, warranty, etc. The carpet looks great and is lasting well to our dogs zoomies.(Pictures are from after- I.e., showing the work they did)
5.0
Susie S.
last year
Helpful, fair pricing, easy installation. I’m a return customer and will definitely be back again!
Anonymous
last year
Thank you for your kind review! Please do not hesitate to reach out with any questions on your new floors! We appreciate your business!
5.0
James W.
last year
They were easy to work with! I didn't know what color floors I had. All I was told was that Kirkland's installed. I called, gave them the information and they were able to look it up with my address. The were on time the day of installation and the floors were done in no time. They were even able to connect to the existing floor for seamless transition. See picture below. I am very satisfied.
Anonymous
last year
Thank you so much for your very kind review! We are so glad you had such a great experience working with us. Please do not hesitate to reach out with any questions you may have on your brand new floors!
5.0
Gail M.
last year
I love my new bedroom carpet. The sales person, man who measured, & installers were all easy to work with. They were knowledgeable, friendly & efficient. I will Use Kirkland’s again & recommend them
Anonymous
last year
Thank you for your very kind review! We are so happy you were pleased with the entire process! Please do not hesitate to call us with any questions and we appreciate your business!
5.0
Rhonda D.
last year
My husband and I recently had the floors in our entire home replaced. My experience with Kirklands was phenomenal from start to finish. Tommy and Dare were very nice and professional from the consistent email and phone communication and follow up, to the measurements and to finally helping us decide which perfect flooring to select, giving us advice and opinions. Then the installers, Daniel and his crew were efficient, courteous, respectful and very professional in doing such a fantastic job installing them. The entire experience from start to finish far exceeded my expectations and I will be sure to recommend them to friends and family in the future. Thank you so much!
Anonymous
last year
Thank you so much for your very kind review! We are so happy you had a great experience from start to finish! Please do not hesitate to reach out with any questions you may have on your new floors!
5.0
Paloma L.
last year
Excellent Services , I really recommend this store!!
5.0
Ray O.
last year
Awesome customer service. Lots of choices.
Anonymous
last year
Thank you for your kind review! We are so happy you had a great experience with us! Please do not hesitate to reach out with any questions you may have on your new floors. We appreciate your business!
5.0
DeVeaux F.
last year
We love our new floors from Kirkland’s. Everything was great from start to finish. Dare was a great salesperson to work with. She made everything quick and easy. The person who came out to measure was very professional and helpful. And the installers were a great bunch of guys. They all went above and beyond. We will definitely use Kirkland’s again for our future needs!
Anonymous
last year
Thank you for your very kind review! We are so glad you had such a great experience with Dare and our installers! Please do not hesitate to reach out to us with any questions you may have about your new floors!
4.0
Heather M.
last year
Very happy with our experience. Sales team and install crew were very professional
Anonymous
last year
Thank you so much for your very kind review! We are so glad you had a great experience with us and your install crew and the issue was resolved quickly! Please do not hesitate to reach out to us with any questions!
5.0
Monica H.
last year
My experience with Kirkland flooring was awesome! I had the water click flooring added to my great room, kitchen and parlor. I expected it to take a week of installation. The process took no more than three days,voice I pick my flooring. Also I had Kirklands to add new tile to my fireplace. I will continue working with Kirkland flooring, for the rest of my home. Awesome team!! Monica Hobbs of Augusta.
Anonymous
last year
Thank you for your very kind review! We are so happy you had such a great experience with us and are happy with your floors and new tile on your fireplace! Please do not hesitate to reach out to us with any questions you may have! We appreciate your business!
5.0
Colleen W.
last year
From start to finish a very easy and pleasant experience. Dare was quick, efficient and responsive to our needs. The team of installers did a great job taking out the old and putting in the new. No mess to clean up either. Highly recommend team Dare! Thank you!
Anonymous
last year
Thank you for your very kind review Colleen! We are so glad you had such a great experience with Dare and installers! Please do not hesitate to reach out to us with any questions on your new floors!
5.0
Kaythrine R.
last year
The flooring selection was great and the salesman made the process seamless. Installation was performed as scheduled and professionally. Thank you Kirkland’s!
Anonymous
last year
We are so happy you had such a great experience from picking out your flooring to the installation! Please do not hesitate to reach out to us with any questions on your new floors! We appreciate your business!
5.0
Rick P.
last year
The sales folks at Kirklands Flooring were very professional and courteous and the installers were punctual and conscientious. They had our floors done in a day and a half! We highly recommend them for all your flooring needs!
Anonymous
last year
Thank you for the very kind review, Rick! We are so happy you had such a great experience with us! Please do not hesitate to reach out to us with any questions on your brand new floors!
5.0
Kisook T.
last year
Wonderful experience. The entire experience was great and I love my new floor!
Anonymous
last year
Thank you so much for your kind review! We are so happy you had such a great experience with us and that you love your new floors! Please do not hesitate to reach out to us with any questions you may have!
3.0
Linda N.
last year
5.0
David J.
last year
I'm very pleased with my experience with the staff and installation crew at Kirkland's. Price was good, there was a quick turn-around from the time I placed the order to completion of the job, and the installation crew was fast, friendly and profession. Most importantly, the floor looks great!
Anonymous
last year
Thank you for your kind review, David! We are so happy you had such a great experience with our staff and installation crew! Please do not hesitate to reach out to us with any questions you may have on your new floors! We appreciate your business!
4.0
Ryan
last year
5.0
Annette H.
last year
I love my olde natural hardwood floors thanks tommy
Anonymous
last year
Thank you for your kind review, Annette! We are so pleased that you love your Olde Natural hardwood floors and had such a great experience with Tommy! Please do not hesitate to reach out to us with any questions you may have on your brand new floors! We appreciate your business!
5.0
karly F.
last year
Awesome company, super professional and the instal teams were so fast! Dare is great, knowledgeable about the products and works to make sure your buying what you expect.
Anonymous
last year
Thank you for your very kind review! We are so happy you had a good experience with us! Please do not hesitate to reach out to us with any questions on your new floors!
5.0
Maddie W.
last year
Kirklands did a fabulous job with the carpet on our stairs! What we appreciated most is after the initial installation we were not satisfied with the work and they came right back and fixed it to how it should have been done. They were great to work with. We will definitely use Kirklands again and recommend them to family and friends!
Anonymous
last year
Thank you for your kind review! We are so glad you are happy with the carpet on your stairs! Please do not hesitate to reach out to us with any questions you may have! We appreciate your business!
5.0
Sarah J.
last year
Kirkland’s made my flooring experience smooth and as stress free as possible. Dare was fantastic in helping us choose our wood floors, revising quotes, and coordinating the install. She even helped me find an independent contractor to convert our stairs to wood. Tommy came to the house to take measurements and very professional and ensured we were choosing the best flooring for our lifestyle and needs. The installation was smooth, crew was professional, and cleaned up before leaving. I found 2 areas after the install that I felt needed to be addressed and they came out the same week and fixed it. I highly recommend using Kirkland’s for your flooring needs.
Anonymous
last year
Thank you for your kind review! We are so happy you had such a good experience with Dare and Tommy! Please do not hesitate to reach out to us with any questions you may have on your new floors!
5.0
Jigar P.
last year
Kirkland's did a fantastic job of installation and workmanship for our floor reno. Definitely our go to flooring provider!
Anonymous
last year
Thank you for your kind review! We are so glad you are pleased with your new floors and installation process! Please do not hesitate to reach out to us with any questions you may have!
5.0
Debbie R.
last year
We love the final product! The installation team was polite, very efficient and blended the new flooring in with with the existing flooring perfectly. Our only concern was the price seemed too high, but probably cannot be helped given the current economy.
Anonymous
last year
Thank you for your kind review! We are so happy you are pleased with your new floors and experience with us! Please do not hesitate to reach out to us with any questions you may have! Thank you for your business!
5.0
Meg T.
last year
Five star service, five star install (our installers came for two jobs for us and we requested them again) and a beautiful product. Matt is great at customer service and was so helpful and kind to us both. We could not recommend Kirkland’s more highly! Thanks for the great work and beautiful product!
Anonymous
last year
Thank you for your kind review! We are so happy you had such a great experience with us! Please do not hesitate to reach out to us with any questions about your new floors! Thank you for your business!
5.0
Marco S.
last year
Very good service and attention
Anonymous
last year
Thank you for your kind review! Please do not hesitate to reach out to us with any questions on your new floors!
5.0
Suman M.
last year
5.0
katie d.
last year
5.0
debbie m.
last year
Great flooring! The install was quick and professionally done.I've use Kirkland for years and each time I am very satisfied with the service a d quality of the products.Thanks Tommy and Dare!!
Anonymous
last year
Thank you for your very kind review! We are so glad you had another great experience with us! Please do not hesitate to reach out with any questions you may have!
5.0
Rica S.
last year
We love our new floor. The crew was fast, efficient and very courteous.
Anonymous
last year
Thank you so much for your kind review! We are so happy you love your new floors, please do not hesitate to reach out to us with any questions you may have! Thank you for your business!
5.0
Valarie R.
last year
I love my floors from Kirklands Flooring! I am so glad that I didn’t settle on the other flooring from other stores. I purposely wake early on the weekends to enjoy my new floors in peace before the kids put toys all over them. Lucus was awesome with getting them installed nearly two days after they arrive from being on back order. Thank you!
Anonymous
last year
Thank you for the very kind review! We love that you really enjoy and love your new floors! 😊 Please do not hesitate to reach out with any questions you may have on your floors! Thank you for your business!
5.0
Todd1 O.
last year
Awesome
Anonymous
last year
Thank you for your kind review! Please do not hesitate to reach out with any questions you may have on your new floors! Thank you for your business!
5.0
Johanna H.
last year
They did a great job with our vinyl plank flooring. The installation guys were very nice and punctual. Kyle helped us pick out a great color for our home.
Anonymous
last year
Thank you for your kind review and photos! The floors look great and we are so glad you had a good experience with us! We appreciate your business!
5.0
MJ C.
last year
I just wanted to share my experience with Kirkland's. I had my entire house redone with wood flooring. Tommy took care of me. I had the best install team (Thank you Daniel, the Mighty Four Floor Team).They started in early yesterday, cleaned up and back in this morning and were done by 1pm today.I'm completely thrilled with our beautiful floors.I added a couple pics of our lighting that we did throughout house.AGAIN, amazing experience.You won't be sorry.
Anonymous
last year
Thank you for your kind review and beautiful photos! We are so glad you had such a great experience with Tommy and your installers! Please do not hesitate to reach out with any questions you may have on your brand new floors!
5.0
Michelle M.
last year
We absolutely love our new floors! They are beautiful and we have gotten so many compliments. Best of all they hold up to our big dogs who love to run around and play on them! The staff was friendly, helpful and professional!
Anonymous
last year
Thank you so much for your review! We are so pleased you are happy with your floors! Please let us know if you have any questions on your new floors!
5.0
Angie S.
last year
Excellent service and a great product! We love our new kitchen tile!
Anonymous
last year
Thank you for your kind review! We are so happy you are pleased with your new flooring! Please do not hesitate to reach out to us with any questions!
5.0
Verdise B.
last year
We received exceptional service from Kirkland's Flooring in Svannah, GA. We purchased new flooring for our Sunroom and our entire house; the flooring is gorgeous and has given our house a completely new look!
Anonymous
last year
Thank your for your kind review! We are so happy your are pleased with your new floors! Please do not hesitate to reach out to us with any questions you may have on your new floors! We appreciate your business!
5.0
anthony g.
last year
Kirkland’s floor installers were very knowledgeable and professional. We replaced carpet with hardwood in two bedrooms. We received compliments on the floors. We have used Kirkland in the past and will use again in the future for our flooring needs.
Anonymous
last year
Thank you for your kind review and repeated business! We are so glad you all are pleased with your new hardwood floors! Please do not hesitate to reach out to us with any questions on your new floors!
5.0
Jk B.
last year
Dear Matt,You finished installing our tile today that was done by Jonathan Callaway. We want to express our appreciation for a "job well done". Jonathan not only took great care in making sure our home would be protected from dust as much as possible, he went above and beyond in getting the floor prepared like no other carpenter would take the time to do.We could not be happier with the job he did. We feel you don't always get "thank you's". When the job is done well you should know what a fine installer you have on your staff. Please pass this along to the owner if you can, because Jonathan deserves this appreciation.Chaplain Tom and Jennie Bingol
Anonymous
last year
We are so pleased you had such a good experience with our tile installer, Jonathan! We will definitely let him know your appreciation for a job well done! Thank you!
5.0
Emily O.
last year
Definitely recommend. Dare sold floor and I loved shopping with her. She knows flooring and was spot on helping us pick a floor. Also, the installers did a fabulous job. Looks great!
Anonymous
last year
Thank you for your kind review! We are so happy to hear you enjoyed shopping with Dare and helping you pick out a floor! Please do not hesitate to call us with any questions on your new floors!
5.0
Ashley F.
last year
Kirklands is amazing! From measuring, to pricing, to installation they impressed me. Tommy was very knowledgeable and knew what carpet I needed with just a picture. Shannon handled my billing and scheduling quickly. The installation guys got to my home early and were done quickly. Very efficient and a great job all around. Plus, I was pleasantly surprised that the job I needed done was much lower priced than I expected. Would definitely recommend Kirklands!
Anonymous
last year
Ashley, thank you for your very kind review! We are so pleased you had such a wonderful experience with us from the measure all the way to the installation! We appreciate your business, and please do not hesitate to reach out to us with any questions on your new carpet! 😊
5.0
John B.
last year
Our floors turned out great. Everyone has said they look gorgeous.
Anonymous
last year
We are so happy you love your floors! Thank you for trusting us with your flooring project! We are always here to answer any questions!😊
5.0
Miguel T.
last year
Absolutely impecable job…not only that, but they worked with an adjusted timeline and helped accommodate my needs.If you’re looking for good quality, fair prices and professional installers - I would say, look no more, but then this seems to sound like an advertisement.Seriously, this is the third time I’ve used this company, and haven’t been disappointed a single time.Thank you again!!!!
Anonymous
last year
Thank you for the very kind review! We enjoy doing business with you! Thank you for choosing us for your flooring project! Please let us know if you have any questions about your floors!
5.0
Gene J.
last year
Great floor and excellent install . Wife and I love the new floor. Good people to work with. Thank you
Anonymous
last year
We are so glad that the install went well and you and your Wife love your new floors! Thank you for choosing us for your flooring project! Do not hesitate to reach out to us with any questions about your floors!Gene, please reach out to our Evans showroom to learn more about your extended warranty! (706) 650-1905
5.0
Angela S.
last year
I cannot say enough good things about my experience with Kirkland Flooring. In the showroom, Dare was an absolute joy to work with. She kept track of my carpet order and gave me updates. The installers were Kurt and Lee who did a very professional job. I would absolutely use Kirkland Flooring for any future needs.
Anonymous
last year
Angela, thank you for your kind review! We are so pleased you had such a great experience with Dare, Kurt and Lee! Please do not hesitate to reach out to us for any questions or flooring needs!
5.0
Althea W.
last year
Looks great great staffing installers professionals and kept me informed .
Anonymous
last year
Thank you for your kind review and business! Please do not hesitate to reach out to us with any questions on your recent job!
5.0
Renee F.
last year
I highly recommend Kirklands Flooring. This is the second time I have used them. It is nice to have a company that cares about assisting the customer with their purchase! Great trust and customer service! I would highly recommend and would use them again for future business!
Anonymous
last year
Renee, thank you so much for your kind review! We are so happy you had such a good experience with us! We are always here for any questions you may have about your flooring!
5.0
chris b.
last year
5.0
Mallory S.
2 years ago
5.0
boramir007
2 years ago
We had a great visit today. They have lots to choose from and Jessica was great help thinking through options and next steps.
Anonymous
2 years ago
We are so glad you had a great visit! Please come back and see us again soon!
5.0
Darian M.
2 years ago
5.0
BOSS
2 years ago
This place is awesome. If you want high quality product and great service, go to Kirkland. If you go ask for Tommy. He came over to our house, measured every where and Tommy was very professional. He gave us all the options and allowed us to customize our flooring. We initially just wanted to change the flooring in our kids bathroom and ended up getting all the carpet replaced in our house and the the bathrooms. Tommy was AWESOME!!
Anonymous
2 years ago
We are so glad you had such a great experience with Tommy! Please let us know if we can help with anything else!
5.0
Shane F.
2 years ago
5.0
Samuel P.
2 years ago
1.0
Discerning T.
3 years ago
Vinyl plank flooring was installed by Kirkland in a new construction that I purchased from PlanDwell Inc. in November of 2019 . I was told during the walk-in by the VP of PlanDwell that the floor needed to settle because it was laid on concrete .Matt the VP of sales and Brandon C. both Kirkland employees ;came to my house today with Joseph the VP of PlanDwell homes and Audrey Wallace to inspect the floor . Only Brandon and Joseph were supposed to be their according to our agreement per email . They refused to replace the floor . Joseph said that the warranty had expired but I put the work order in six months before it expired . Matt said that there wasn’t anything wrong with the floor but Brandon said that they could replace a few vinyl planks . Why would you replace something if nothing is wrong with it ?I refused because that would not solve the problem . The floor looks like a Minecraft feature . I have never been so intimidated as I was today I’m a woman almost 70 years old and it was devastating to have four men to Lord over me . I asked them to leave so that I can seek another resolution.None of these young men would want four guysLording over their mother’s . Poor workmanship and poor business skills . I paid for the flooring when I purchased the house . Buyer beware , they smile at you to get your money .
4.0
Carmel F.
3 years ago
Staff was very friendly and helpful.
5.0
Nathan W.
3 years ago
5.0
Tia b.
3 years ago
Let me say that this was our 2nd stop while shopping for carpet. After speaking to Ellen we did not need to search any more. She was very knowledgeable and taught us about the different types of caret and padding there were. She helped us to find the perfect carpet for us. The installation was scheduled within a 3 weeks time frame. The job was supposed to take 2 days to complete but they were done in 1. The crew was respectful, accurate, and speedy. The whole process was smooth and non-stressful. I would highly recommend. We can't believe how much we love this carpet.
5.0
Stephen H.
3 years ago
Excellent selection and service. Be careful when reviewing what's available because in the current climate stock is not always available. But don't worry. The staff is extremely knowledgeable and can guide you along to ensure you can get what ya like.
5.0
Ruth P.
3 years ago
5.0
Tim G.
3 years ago
Had our house recarpeted last month, nothing but good things to say about the process. Tommy helped us decide what we wanted and we had it on the floors a few weeks later.
Anonymous
3 years ago
Thank you for your review, Tim! We are so happy you had a great experience with us and we are always here to answer any of your flooring questions!
5.0
Brent J.
3 years ago
Great selection and service
Anonymous
3 years ago
Thank you for your review, Brent! We are so happy you enjoyed your experience! As always, please let us know if you have any questions!
5.0
Holly H.
3 years ago
It was such a pleasure to have had the opportunity to deal with Brandon. The stress of building a house along with delays in materials due to covid, timelines and vendors that are at the mercy of production all contribute to short fuses from customers. I have to say, Brandon was upfront and honest and as soon as he knew when the flooring would be arriving he let us know. When the flooring arrived at his store we received a phone call from Brandon (just like he said he would do) to let us know (even though our install date is still a couple weeks away). It just is so nice in this crazy time to know you can count on someone who does what they say they are going to do!
3.0
Jim S.
3 years ago
Not impressed, seemed to be a lack of interest in serving the customer.
5.0
Pamela H.
3 years ago
Great place for all your flooring needs...They have beautiful hardwood tile ....and best place to find beautiful pre-finished wood..Ask for Brandon !!
Anonymous
3 years ago
Thank you for your amazing review! We are so happy you chose us here at Kirkland's Flooring!!
5.0
Ashley S.
3 years ago
Ellen was absolutely amazing! She was so supportive throughout the entire process. She even helped me pick out a good color for my home. The experience was so easy. Ellen’s customer service was exceptional. I will definitely be a returning customer in our new home!
Anonymous
3 years ago
Thank you for your kind review! We are so glad you are happy with your experience and customer service! We look forward to seeing you again!
5.0
Chris W.
3 years ago
Great class and really helpful sales staff.
Anonymous
3 years ago
Thank you for coming to our install class! We are so glad you came! Let us know if you ever have any questions!
5.0
Ashley T.
3 years ago
Kirkland’s recently replaced our carpet and we’re very happy with the experience! Tommy was our salesperson and was always available when I had a question about the process. He worked within our budget to find the perfect carpet for what we needed. The installers were respectful of our home and replaced part of the subfloor where they found a weakened area. We’re very happy with our experience and plan to use Kirkland’s for any flooring needs we have in the future.
Anonymous
3 years ago
Ashley, we are so happy you had a great experience with Kirkland's Flooring and Tommy! Please come see us again! We are always here for all of your flooring needs!
4.0
Billy B.
3 years ago
Ellen was our sales representative she was very knowledgeable and helpful. She gets 5 stars but flooring good is expensive. Great place.
Anonymous
3 years ago
Hi Billy! Thank you for your kind review and we are so glad you enjoyed working with Ellen!
5.0
Mark M.
3 years ago
5.0
Roberta C.
3 years ago
Our experience at Kirkland’s was made smooth and easy with the help of Dakota. He was patient with me and answered all of my questions. If you are looking for a place to purchase flooring at a good price, I recommend Kirkland’s Flooring Outlet, Camilla Ave.
5.0
James J.
3 years ago
5.0
Nathan N.
3 years ago
The staff is very kind and prompt. Very clean showroom great flooring options. I'd recommend stopping in and comparing what they have if you're in the market for new flooring.
5.0
According K.
3 years ago
Dalton and Mr. Kirkland were so helpful in finding the perfect flooring for me. Had a wonderful selection of flooring, lots to choose from. Well be returning for all my flooring needs.
5.0
Christian H.
3 years ago
I love my new floors! I bought a home last year and the floors that had been installed prior to moving in had a manufacturer recall. I contacted Kirklands flooring in Evans and was set up to work with Ellen during the entire process. She was great to work with and kept me updated during everything. This company worked around my schedule to come check out floors in my home, allow me to come in and choose a new floor and was able to get the old ones out and install the new ones two days before thanksgiving! Thank you to the entire kirklands crew and thank you Ellen for being so readily available to answer all of my questions and concerns.
Anonymous
3 years ago
Hey Christian! Wow! We are happy to hear such a great experience! Thank you for being such a great customer! We are here when you need us!
5.0
Jerry S.
3 years ago
5.0
David P.
3 years ago
Anonymous
3 years ago
Thanks David for the 5 stars!
5.0
Lauren L.
3 years ago
I love my new floors from Kirklands. The quality of the product is great and looks even better. I was incredibly impressed with the service from the store and the installers. Not only was Ellen super helpful but she is very knowledgeable and was awesome about working around my schedule. The guys that installed the floors were also really nice and got it put in quickly and professionally. I definitely recommend Kirklands!
Anonymous
3 years ago
Hey Lauren! Thanks for your awesome review! We are glad to hear you are happy with your new floors! Ellen also bragged on what a pleasure it was to work with you! Enjoy your new floors! We are here if you need us again!
5.0
Peggy D.
3 years ago
Able to order flooring, hopefully will be installed Jan
5.0
Kyle M.
4 years ago
New Review in light of sales manager Kyle taking care of previous situation regarding the carpet install...Kyle bent over backwards to ensure we had a much closer match in carpet and sent a crew over quickly to replace it. Would do business with them again.
Anonymous
3 years ago
Hey Kyle! Thank you for the new review! We are glad to hear everything is well now! We are here when you need us!
5.0
Marvin C.
4 years ago
5.0
Matt R.
4 years ago
2.0
Chandler N.
4 years ago
Let me say that the product this company carries is amazing. I was very happy with how my floors looked when they were finally installed. However, the communication with the store and the process of them being put in left something to be desired. Multiple calls and emails were left unanswered, and extra fees were tagged on. On top of this, my house wreaked of marijuana and I had to go buy several products to rid the smell. I'm glad that I have new floors now, but the extra money and process were not great.
1.0
Helen M.
4 years ago
Worst service I have ever received anywhere from any business. The Manager was rude, cruel and completely unreasonable in the handling of the bad job they did. He was almost maniac in his response to my complaint.
1.0
Samantha B.
4 years ago
Just left Kirkland flooring outlet will not ever return or do business with them. I entered the showroom no one was in there so I went into the warehouse. There was four people who saw me, looked at me multiple times and no one said anything. I stood there and still no one said I’ll be with you in a moment, no greeting no nothing. Couldn’t tell you the difference between who the customers were or the people or person that worked there. Can’t speak or show hospitality? Sorry can’t trust you with my business or in my home! Horrible customer service/experience.
Anonymous
4 years ago
Samantha, we are so sorry you had a bad experience with us at our outlet. Our goal is always to provide the best customer service and hospitality. Again, we are so sorry about your experience and we would love to have another opportunity to gain your trust.
5.0
Amy W.
4 years ago
Anonymous
4 years ago
Thank you! We love seeing 5 stars!
3.0
Jason W.
4 years ago
5.0
Kristin C.
4 years ago
Anonymous
4 years ago
Thanks Kristin!
5.0
Michael S.
4 years ago
Nice, big showroom and knowledgeable staff. Finding exactly what I needed took only 10 minutes with the help of the associate.
5.0
Audrey G.
4 years ago
Stopped by today to look at flooring and tile samples in person. Tommy was incredibly helpful with his experience with all the types of flooring we were looking at, everything from wood-look vinyl to ceramic tile, marble backsplash, carpet, and grout, all with a toddler in tow. We're working through our builder, so Tommy didn't actually stand to gain any commission from us specifically, but still spent about an hour with us, helping us make decisions. We're very grateful, and would definitely recommend Kirkland's for any flooring or tile needs!
Anonymous
4 years ago
Hey Audrey! Thank you so much for leaving this review! It means a lot to us. We are here to help in any way we can! Enjoy your new home!
5.0
Jthasti
4 years ago
I highly recommend Kirkland’s Flooring. They add a hometown local touch and are very accessible. Floors were reasonably priced and turned out fantastic. Go in the store and ask for Tommy!
Anonymous
4 years ago
Thanks for the review and kind words! We love how you picked up on our hometown local touch! Enjoy your new floors!
5.0
ken l.
4 years ago
I had hardwood and tile floors installed. Kyle and other employees that assisted was very patient and kind. My floors look VERY PROFESSIONAL and I'm so so glad we chose Kirkland Flooring.
Anonymous
4 years ago
Thank you!! We are glad you chose us too!
5.0
Dustin L.
4 years ago
Brandon provided 5 star service with us today as we selected our flooring! He assisted us without complaint despite us being 25 minutes late for our appointment. Then, he reprinted our contract three times for us, and helped us through our second-guessed selections even though we were running into house other appointments and meetings. Excellent customer service, thank you!
Anonymous
4 years ago
Dustin, thank you for your review and thank you for allowing us to serve you today! We look forward to working with you!
4.0
TJ B.
4 years ago
Anonymous
4 years ago
Thank you for the review TJ!
2.0
Sharrieft (.
4 years ago
5.0
GG G.
4 years ago
Great experience from estimate to install. Fair prices and quickly completed. Highly recommend.
Anonymous
4 years ago
Thanks for the review! We're glad to hear that your experience went well! We are here if you need us again!
5.0
Joe C.
4 years ago
Exactly what you want in a business, professional and courteous. Things flowed with ease from start to finish. Would use definitely do business with them again!
Anonymous
4 years ago
Hey Joe! We really appreciate you taking the time to share your kind words with us. Our customers are truly the best part of our job. Thank you for giving us the opportunity, and we hope to see you again!
5.0
Giovanna M.
4 years ago
Kirkland’s flooring provides great service on a variety of flooring options. Grateful for their hard work and professionalism.
Anonymous
4 years ago
Thank you Giovanna!
5.0
Robert T.
4 years ago
Great service, great product, fair price, great people to work with. All promises kept.
Anonymous
4 years ago
Hey Robert! Thank you for taking the time to leave us a review! We love to hear that "all promises were kept." Our top priority is YOUR satisfaction, and we are happy to hear we met it!
5.0
Charles J.
4 years ago
5.0
70 b.
4 years ago
The sales staff was very nice and professional. The price per sqft was better then anyone one else. The installers were excellent!! They moved everything and kept me updated during the process. Daniel's crew did a fantastic job.
Anonymous
4 years ago
Thanks so much for taking the time to write this review! We love to hear when our customers are fully satisfied in their entire journey with us! Thank you for choosing us! I hope we can work together again in the future!
5.0
alesia S.
4 years ago
They were timely, friendly, and did an excellent job.
4.0
Lisa W.
4 years ago
The floors are gorgeous and the installation crew was amazing!
5.0
ashton b.
4 years ago
4.0
William B.
4 years ago
5.0
Katie G.
4 years ago
5.0
Samantha G.
4 years ago
I am so incredibly happy with my floors. The installers did a fantastic and thorough job.
5.0
Brenda T.
4 years ago
We just had hardwood floors installed and we couldn’t be more pleased. The crew that worked on our floors did an amazing job. I will recommend Kirkland’s to anyone. Thank you
5.0
Katy L.
4 years ago
Kirkland’s did an excellent job with our carpet replacement and bathroom remodels. Kristen was very professional and helpful in picking out tile for the bathrooms, as well as our new carpet. We have been extremely pleased with our experience with Kirkland’s.
5.0
Dee C.
4 years ago
Love our new kitchen and laundry room floor it is so comfortable to walk on , especially barefoot!!! Thank you folks at Kirklands who did an amazing job , on time and prompt installation as well as very nice people!
5.0
Pat W.
4 years ago
Great service and the team was efficient and tidy. Would highly recommend them.
5.0
Patrick J.
4 years ago
Excellent and professional
5.0
Beverly E.
4 years ago
Installers were highly skilled. Kirkland’s gave me a fair price and even recognized my veteran status.
5.0
Justin L.
4 years ago
5.0
Russell K.
4 years ago
5.0
dick i.
4 years ago
My husband and I got wood flooring from Kirklands Flooring and love the way it looks. We dealt with Kristen and she helped us a lot in the buying of our wood flooring. The installers came and were on time, worked hard all day, and were very knowledgeable about the flooring. We will use Kirklands Flooring again when needed.Stephanie and Richard Igo
3.0
Mike C.
4 years ago
5.0
Tammy B.
4 years ago
I went to Kirkland’s Flooring to price carpet. I meet Tommy, he was very friendly and helpful. He answered all my questions. We bought carpet for 3 bedrooms, hallway, and stairs. It’s beautiful. We were only going to buy for one bedroom. Tommy not only gave us a deal to go ahead and do the entire carped area’s, he had our padding upgraded. We have other flooring in our home that we will be upgrading in the future. We will be going back to Kirkland’s.
5.0
Stephen W.
4 years ago
5.0
Angie C.
4 years ago
Kirkland’s Flooring has helped us replace the carpet in our bedrooms and provided the tile flooring for our bathrooms. They are easy to work with and are knowledgeable of their products. The installers are professional and do an excellent job.
5.0
Jen W.
4 years ago
They were on time and did a beautiful job. We love our new floors! I had one small problem and they came back to fix it immediately with no charge. Highly recommend.
4.0
T W.
4 years ago
5.0
Windy J.
4 years ago
Had an insurance claim from a flooding and I decided on LVT with the help from Emily. It took 10 days to decide, have the flooring and get it completely installed. I love the results! With an extra push they were quick, but extremely responsive to my needs and concerns. I would highly recommend the company.
4.0
Lawrence O.
4 years ago
Great furniture
5.0
Jennifer W.
4 years ago
Anonymous
4 years ago
Thanks for your rating Jennifer!
5.0
Kelly R.
4 years ago
The Owner and his staff are amazing.. They have the best prices and do a great job. I highly recommend this company for any and all of your flooring needs..
Anonymous
4 years ago
Thanks for the review, Kelly! We really appreciate it.
5.0
Amber G.
4 years ago
We had a wonderful experience using Kirkland’s Flooring in Augusta, GA to install our new Evacore Waterproof Click flooring. We chose Oyster as our color and love the functionality and look of the flooring. Matt Whitley and Kyle Shell provided excellent customer service in providing our quote for flooring and scheduling service; and the installation team was professional, very nice and did a wonderful job. We could not be more happy with the our new flooring. Thank you.
Anonymous
4 years ago
Thanks for your review, Amber! Oyster is one of our favorites.
5.0
Reul W.
4 years ago
Exceeded expectations. Everything was explained throughly, the install personnel where professional and polite. Nothing but compliments for our new flooring. Removed carpet in high traffic area and replaced with tile. Thanks Kirkland's. OUTSTANDING!!
Anonymous
4 years ago
We're so pleased to hear about your good experience. Thank YOU, Reul!
5.0
Jartress G.
4 years ago
Anonymous
4 years ago
Thanks for 5 Stars, Jartress!
5.0
Brandon C.
4 years ago
Please see Matt Whitley for the best customer service ever
Anonymous
4 years ago
Matt is awesome!
5.0
Hal T.
4 years ago
Great customer services and timely installation. Very happy with everything.
5.0
Charles B.
5 years ago
We love our new floors! Thanks Tommy, Stephen and Crew! The entire team did a great job from start to finish!
Anonymous
5 years ago
Thank you, Charles! We appreciate your comments!
5.0
Melinda S.
5 years ago
Anonymous
5 years ago
Thanks for the 5-star rating, Melinda! We really appreciate it.
5.0
Joshua W.
5 years ago
Anonymous
5 years ago
Thank you for your five-star rating. We truly appreciate it.
5.0
Ali C.
5 years ago
They had a great turnaround on a quote and they guys who installed we clean and quick!!! Thank you Kirklands!
Anonymous
5 years ago
It's our pleasure, Ali! Enjoy your new floors :)
5.0
Shenika H.
5 years ago
Tommy was very helpful with helping us picking out flooring. When we made a decision on the floor we wanted, the install team was able to come the same week. The team worked effectively and efficiently and I love my new floor!
Anonymous
5 years ago
Thank you, S. So glad to hear you love your new floors!
5.0
Ken B.
5 years ago
The flooring was nice looking in the showroom but it looked even better in our house. We love it and have been enjoying it very much. The crew that installed the flooring was nice and courteous. They did an excellent job and were very professional. Kirkland's did everything they said they would do plus more. I would recommend them to anyone wanting to having flooring installed. It was nice to deal with local people who really care about you.
Anonymous
5 years ago
Thanks for your review, Ken! We're so happy to hear you love your new floors.
5.0
James F.
5 years ago
great customer service. very professional and helpful and good prices. great inventory and product. very helpful with making sure you have everything you need .I give them A plus.
5.0
Latavaince H.
5 years ago
5.0
Eric B.
5 years ago
Nice place and people
Anonymous
5 years ago
Thank you, Eric!
5.0
Thom G.
5 years ago
We have had our 2nd amazing home transformation with Kirkland Flooring. From the outstanding service we received from Ellen to our install. Fabulous company to do business with.-Thom and Stacy Garrick
5.0
Kevin F.
5 years ago
5.0
Kippy C.
5 years ago
We built a new home recently with Greenhead homes. Kirkland’s flooring was their vendor and Kristen was our contact. She was very knowledgable, prompt, and great to work with. The installers did a great job with the flooring, master shower tile and backsplash installs. We highly recommend Kristen and Kirkland’s flooring.
5.0
Brad G.
5 years ago
Made our floor renovation seamless and super easy. Tommy helped us to select the best flooring for our space and they look perfect in our house!
5.0
Bradley G.
5 years ago
Made our floor renovation seamless and super easy. Tommy helped us to select the best flooring for our space and they look perfect in our house!
5.0
Tara I.
5 years ago
5.0
Alecia L.
5 years ago
I feel in the love with the show room floor color. After it was on back order for a few months it came in my husband installed it. We all absolutely love the way it looks. Very reasonable price as well.
5.0
Tara H.
5 years ago
Staff was excellent in helping my needs. Couldn't ask for better workers when putting floor in. Very nice young men and very courteous!!
5.0
Donald W.
5 years ago
5.0
Ron C.
5 years ago
We have used Kirklands twice now, one for our house and one for our rental. Both times we bought the EVA core waterproof. If you want an Excellent floor and Beyond Excellent help, price and professionalism, See Ellen Barfield, she’s your go to girl.
5.0
C. D.
5 years ago
Backsplash instalation from a "flooring" place? Absolutely!! From start to finish, my experience was outstanding! Every member of the team was friendly, exceedingly patient, and knowledgeable. I want to specifically acknowledge the installer, Dru Perez. He was efficient, friendly and does amazing work...if he's on your project, you win! I will definitely be using Kirklands for future projects.
Anonymous
5 years ago
Thank you, Christian! It's our pleasure, and we'll be sure to pass this along to Dru. :)
5.0
Pat M.
5 years ago
A Lear after installation I’m still in love with my hardwood floors! Kirkland’s installation was fantastic and the workers were very professional! Would highly recommend this company to anyone who wants quality materials, excellent installation at a reasonable price!! Pat Martin
5.0
don j.
5 years ago
1.0
Carol C.
5 years ago
I Bought manufactured hardwood flooring after watching video on the high quality of this flooring and how they stand behind the warranty. My floor is splintering and pulling up as a result. They have put blame on install, but can't be the installer. I'm very much disappointed with Kirkland Flooring. No more of my business to this company.
Anonymous
5 years ago
Carol,Thank you for bringing this issue to our attention and allowing us the opportunity to fully inspect the floors in your home to evaluate them regarding these claims. While the flooring was purchased at Kirkland's, it was installed by a third-party contractor and not by one of our certified installers. Upon inspection, our Warranty Manager identified numerous problems with the manner in which the floors were installed which directly resulted in damage to the product. Please understand that while we fully guarantee both the quality of our product and our own installation, this is an issue between you and the installer you hired, and his work cannot be warrantied by Kirkland's
5.0
Jane B.
5 years ago
5.0
Benita W.
5 years ago
I recommend Kirkland's Flooring over any other flooring company. Very friendly and knowledgeable staff. Very easy to work with and are honest. Installers are great. They are very neat and clean with the work they do. They don't leave the job until it is complete and meets the satisfaction of the customer. I LOVE KIRKLAND'S FLOORING.
5.0
Oma V.
5 years ago
Excellent work. Kept me informed that they would be 45 minutes late. As promised the job was completed in one day. Would definitely use Kirkland's again.
5.0
Jo C.
5 years ago
4.0
Jessica J.
5 years ago
We could not be happier with Kirklands, from start to finish, they did an excellent job. They installed carpet in the entire house and it looks and feels amazing. They went above and beyond our expectations.
5.0
Rachel E.
5 years ago
5.0
Sophia B.
5 years ago
Best place evaaaa
5.0
Tim C.
5 years ago
Amber was a pleasure to work with on the sales and scheduling side. Kirklands installers were great as well.We received a great deal during their MLK Holiday Sale, this allowed us to expand our initial flooring replacement so that we could replace all of our carpet with hardwood flooring, as well as installing an awesome kitchen back splash. I would highly recommend Kirklands to anyone in the market for flooring and tile.
5.0
James B.
5 years ago
They were excellent from start to finish and very professional. Highly recommend them.
5.0
Christopher W.
5 years ago
Wonderful diverse selection of modern flooring. Our rep was extremely helpful in making selections for a custom home. She had expert advice and guided us through the process smoothly.
5.0
Christine A.
5 years ago
Awesome experience even with a delay. Installation was perfect. No high pressure sale. We told them our budget and they helped us find exactly what we were looking for. Highly recommend Kirkland's flooring.
5.0
Betty K.
5 years ago
Kirkland’s was very courteous and helpful with helping me replace carpeting in a couple of rooms in home.They are clear in pricing, scheduling and the team did an awesome job with installation.I highly recommend Kirkland’s.Thank youBetty Kingdom
5.0
Pinkey A.
5 years ago
Great experience. Expert installation. No high pressure sales. Very helpful and didn’t pressure us to spend more than we wanted. Our carpet is just beautiful.Riley Adams
5.0
Christopher
6 years ago
My wife and I wanted to extend our foyer hardwood into the living room. We were unsure if we would be able to match it since the original flooring was 8 years old. We went to the showroom and worked with Amber and she was able to narrow down the possible choices that would match. After getting samples, they were close but not exact. Amber came to our home and knew right away what would match it. The installation went without a hitch and we are extremely pleased with the quality and work. I would highly recommend for any flooring needs and we will be back for future projects.
5.0
Michelle B.
6 years ago
Could not be happier! Kyle is an excellent representative. He is very helpful in picking out what you need. We installed Shaw carpet and are very please with the carpet and the installation. The installers actually arrived 15 minutes ahead of schedule! Will order any of our flooring needs from Kirklands!
5.0
Andrew S.
6 years ago
4.0
Corey R.
6 years ago
5.0
jantzen b.
6 years ago
Awesome people to work with and floors turned out perfect
5.0
Latalya O.
6 years ago
It was a great experience! Andrew and Tina are the best!!
5.0
Anna C.
6 years ago
Excellent customer service! They did an amazing job on my shower tile, kitchen backsplash, and new carpet! Highly recommended!
5.0
Penney G.
6 years ago
The staff were very helpful (and patient) in assisting us with our flooring choice. The installers were fast, clean, polite, and did an exceptional job. We're very pleased, and unreservedly recommend Kirkland's Flooring.
5.0
Jacob H.
6 years ago
My wife and I are very impressed with the personal and professional service we received from Kirkland's Flooring. Kyle was very helpful and prompt getting the flooring we wanted in our home. Within a week from the time we placed the order, our new floor was completed. The installers were very courteous and diligent in getting the job completed in one day. Cost was very reasonable compared to other flooring companies. We look forward to calling on Mr. Kirkland for all our flooring needs in the future.
5.0
Stephanie H.
6 years ago
Super great folks!! Thanks for offering a great look within my budget.
5.0
Matthew J.
6 years ago
5.0
mandy p.
6 years ago
Andrew helped me select the flooring I needed and within 2 weeks, my new floor was installed. It’s beautiful and most of all easy cleanup. We are loving the floor. I would recommend Kirklands to all my friends.
5.0
Beth R.
6 years ago
Kirkland Flooring was the best stop as we searched for kitchen flooring - Salesman Trey Wooten was not high pressured at all and gave us facts, pricing, installation charges - he came out to verify our measurements - ordered the material and installation was completed by the next week - we were impressed with the wood looking ceramic and Dru the installer did a great job - now we want to do the dining room and living room in the same material - we bought the Chesapeake - Dock - SN636 Montical - picture attached - only trouble is now I have to paint the cabinets and walls - highly recommend this company
5.0
Pat M.
6 years ago
Every aspect of my flooring replacement was excellent! I was greeted immediately and shown hardwood flooring I was interested in. The quote for the entire job was under what I had budgeted and installation was immediately scheduled. In two days they had the whole job completed. The Workman ship of the installation crew was fantastic! Thanks Kirkland’s Flooring for a job well done!!!
5.0
Kelly L.
6 years ago
We could not be happier with our new wood flooring! From the moment we decided to go with Kirkland's Flooring we were impressed with them. Andrew is very personable and knowledgeable; he came out and surveyed the work that needed done and gave us a very reasonable and timely estimate. His recommendation for the style, color, and directional lay of the wood was spot on!The installers, too, were personable and a pleasure to work with! Barry, Jonathon, and Phillip arrived each day on time, ready to tackle the work. They did an amazing job (which, by the way, was not an easy job by any stretch of the imagination) and were very professional and skilled - the pride they take in their work shows. We have worked with many contractors and these gentlemen were among the very best of them.Kirkland's has earned our repeat business if we are ever in need again, along with our hearty recommendations to all who are in need of expert advice and reliable service. Thank you so much for such a positive experience!!!
5.0
Karla G.
6 years ago
I have loved every moment of working with this company! The staff, installers and customer service have been EXCELLENT! I highly recommend using Kirkland's for ALL flooring needs.
5.0
Rick P.
6 years ago
The in-store staff were very helpful in selecting the right carpet for our project. The installers arrived exactly as scheduled and did a great job. Very professional. Since this carpet installation, I've gone back to Kirkland and am scheduling installation of new tile in all our bathrooms.
5.0
Debbie F.
6 years ago
I manage many rental properties and use Kirkland's for all my flooring needs. Very friendly and they do a great job.
5.0
Brandon D.
6 years ago
They were the contractor chosen by the builder, the staff was extremely nice and helpful during the entire process. The install was completed on schedule and done exactly as advertised. My wife and I are very impressed.
4.0
Jose A.
6 years ago
Nice place and very good kindness of the staff of the people who work
1.0
Danielle T.
6 years ago
Worst customer service experience of any of the flooring stores we visited (and we went to about all of them in the area). We walked in and an associate was talking with someone. When she walked out, we assumed he would ask if we needed help. He looked right at us, never said a word, and walked around the corner. He walked back over to put some flooring samples back, was standing right next to us, and again offered no assistance or even a basic welcome. He then walked off. We looked at each other and said they obviously didn’t need our business since they are doing so well they can completely ignore potential customers. We walked out and will never return. We are doing a large bathroom remodel and will gladly spend our money elsewhere.
5.0
Deb K.
6 years ago
Great job! The team that installed our floor was very courteous and did a wonderful and efficient job. It was done in a timely matter from ordering the floor to installing the floor. We also had a really good salesman, Andrew! Thanks Kirkland Flooring team.We recommend Kirkland to all our friends and family.The Kale Family
1.0
Kiana A.
6 years ago
I had an appointment for measurements today and no one showed. When I called to asked why no one showed, I was told by the salesman that he filled out the sheet but didn't add it to their schedule. Well we added it to our schedule and left work early to be home. Very disappointing and frustrating especially when there was no apology given.
5.0
Sharon L.
6 years ago
I love my new hardwood floors from Kirkland's Flooring ! Everything went smoothly, from Kyle coming out to measure, to the installation . I highly recommend Kirkland's.
5.0
Michele F.
6 years ago
From beginning to the end always on time and professional. Fair, competitive pricing.
5.0
Cofer C.
6 years ago
I was so skeptical at first. I thought the prices would probably be too expensive. However, I was pleasantly surprised. Kyle came out and gave me a free estimate. Within a few days of making up my mind, my floors were in. The price was reasonable and the service was fast and efficient. Kyle was sooo very patient and helpful. I will be using this company again!!!
5.0
alwaystiff22
6 years ago
Very reasonable price and very fast service and the staff was very helpful and friendly. Would recommend to anyone asking for floors .
5.0
Heather H.
6 years ago
4.0
Kat M.
6 years ago
We had a fast and easy process when our floors flooded due to a a/c problem! They was fast and effective! David our representative was great and understanding and easy to work with. The flooring guys was great and got it all put it. We will definitely use them in future!!
4.0
Florilee J.
6 years ago
Staff was helpful and work was done in a timely manner Would recommend
4.0
Jonathan C.
6 years ago
5.0
Jonthan W.
6 years ago
1.0
Ciara W.
7 years ago
Very disappointed this morning! They were supposed to be here between the hours of 8am-11am to replace a damaged tile in our brand new shower. First, the work ethic, putting in a damaged tile to begin with, is unacceptable. Then, to wait 3 hours for no one to show up, after I prepped the shower last night, and had my husband shower upstairs....No bueno Kirkland's. Would not recommend based on work ethic of not showing up to work, and putting in damaged materials.
2.0
Tabitha S.
7 years ago
The floors are great it's the workers. They came Friday at 11am and knocked off at 3:30 said they would be back Monday at 8:30 to finish the trim. I asked them did they work on labor day. They said the store is closed, but the workers would be here. Monday comes I move all the stuff out the way. For a no show or call! Waited all day when I had plans for nothing. Call them today and all they say is I don't know why they didn't come. So know they are supposed to be here at 3:30 and still no one is here. Very poor customer service
5.0
Muriel C.
7 years ago
Installer Randy Cook was courteous and precise. Excellent service!
1.0
Joseph H.
7 years ago
Steer clear of this aweful company. I had the worst experience dealing with this company and I will never do business with them again. I purchased a new home in 2015 that had hard wood floor and carpet installed by Kirkland's Flooring. For the hardwood floor specifically, the installer purposely mixed 2 different brands and types of hardwood floor and I could only assume it's because Kirkland's was too cheap to do the job properly. The result is 6 boards that have zero match to the rest; different wood grain, different wood pattern etc. In trying to get several issues resolved with the hardwood floor, They sent out some nasty smelling people who were argumentative and refused to do their jobs. Their own manager even argued with me about the non-matching boards. In end, their manager, sent a crew out to replace just one of the boards and they came with exactly matching wood. Plus, enough to replace all 6 but only would do one. The technician did call Kirkland's to inquire about replacing more and they said only do one. Immediately after, their manager called me to fuss that I even suggested.So, Do yourself a favor, by your flooring someone where else. Kirkland's does not care about you and as soon as they take your money, will sooner spit in your face than fix their mistake.
5.0
Richard L.
7 years ago
The staff is knowledgable, polite and always willing to help. I used their Evacore Luxury Vinyl Planking and it looks great. Easy to install yourself. They also beat home depots price on carpet installation in my bedrooms. Not yet installed but if their sales team is anything to judge by the installers will be top notch.
5.0
Laura A.
7 years ago
Hands down the best customer service. Will be back to buy more products.
5.0
LeeAnn R.
7 years ago
Kirkland's has put in two of our tiled floors. The work is beautiful! They had the tiles I wanted for the first room and were able to order the tile for the kitchen. The customer service is excellent and they were flexible enough to work with a very odd construction schedule. A good company to work with!
5.0
Bob D.
7 years ago
Surprise! A company with a great sales force, and great customer service!What a concept. When your sales person is not around, everyone is there to help. I had a number of returns and the process was made easy by everyone willing to help, even if they had nothing to do with my purchase.Look forward to doing business at Kirkland in the future.
5.0
Gregg P.
7 years ago
This was the second time I have used Kirkland's. From the quote process to installation they communicated every step of the way. Barry the flooring supervisor and his team completed the job one half a day early; because of their experience they anticipated any issues and corrected them before the happened. I will use Kirkland's for other flooring needs I have ino the future.
5.0
Chad J.
7 years ago
Kirklands has the best floors and prices in town. Hands down.
5.0
David D.
7 years ago
When we were looking to buy new carpet for our house, we shopped around and felt like Kirkland's really wanted our business. We had them come in and replace the carpeting in the master bedroom, master closet and in an upstairs closet. They showed up on time and did an excellent job of removing the old carpet and installing the new carpet. They made sure that I was completely satisfied with the installation and clean up before they left. We are extremely happy with the job they did and we are planning on using them again when we need new carpet.D. and M. DiGiacinto
5.0
Eric K.
7 years ago
Kyle was so easy to work with and helped us pick the perfect Shaw carpet for our master bedroom. The sales manager had the carpet priced at a amount that couldn't be beat. I would highly recommend Kirkland Flooring to everyone I know.
5.0
Kelly P.
7 years ago
Kirklands Flooring you Rock ! Thank you for helping us with our carpet disaster...the installers today were awesome! Thank you again Andrew & as always Brandon you are the best !
5.0
Terry W.
7 years ago
We chose Kirkland's Flooring because the location was close to home and easy to get in and out. The show room has a lot of choices and our Salesperson did a great job helping us narrow down our selection. The installers carefully treated our home and furniture as if it were their own. The install was a success without any issues, no dents, scratches or scrapes on any furniture, walls, doorways or baseboards. I would recommend Kirkland's Flooring.
2.0
Betty W.
7 years ago
We built a new home and Kirkland installed the luxury vinyl and carpet. The record of our first visit and product selections was lost. So, several months later we went through the same process again. When time came for installation, we stayed on site to meet the installers. They didn't show up. When we called Kyle, he said something like they were scheduled to be here, but weren't on the board? Anyway, they rescheduled. We could not be here. The luxury vinyl was installed. While there are not a lot of different pattern tiles in a package, I find it frustrating that three and four of the exact same tiles (with a very distinctive pattern) are right together. That occurred in three of the four rooms with the tile. In addition, the installer did not get all the grout off. You can see sneaker tracks and the pattern from the bottom of a bucket. They sent three installers to clean the grout, but it is a special product and does not clean off like regular grout. They used nylon scouring pads to work on it, but it isn't any better. When the sun shines on the floor I can still see the tracks and smears. It looks like the floor is dirty. I am really unhappy with the work.The one large carpeted room has a seam across it. The seam appears to either be raised, or the pile goes one way on one piece and the other on the opposite. Anyway, the seam is VERY obvious. And it is a fairly lofty pile that shouldn't show that way.All in all, the products are good, but I would not recommend either their workmanship or their customer service.
Kirkland's F.
7 years ago
We're sorry your experience didn't go as planned. We feel these concerns can be addressed and resolved. We will reach out to you shortly and please feel free to call us at 706.650.1905 M-F 9-6p Sat 10-4p with any concerns about your flooring or any potential warranty questions. We thank you for your business.
5.0
Gustavo M.
7 years ago
Sales person was awesome, prices were great, l would recommend to buy from here. Overall great experience buying from here. Definitely would do it again.
5.0
Lou L.
7 years ago
We have been very happy with our Evacore floors. The Kirkland Sales and Installation teams are top notch!
5.0
Jen C.
7 years ago
I would highly recommend Kristen. She is very personable and has great input!
5.0
Melinda M.
7 years ago
Wow! We are absolutely thrilled with the quality of the carpet, the level of service given by the associates in store but most off all the three very polite and professional installers that came to install the carpet. After they finished installing the carpet they left not a trace they had been there. We will definitely be using Kirkland for our next flooring project in the future.
5.0
Christopher A.
7 years ago
Overall, excellent job from start to finish. Tremendous amount of help with design details/ideas. Very impressed that the company checked in after the job was complete to ensure customer satisfaction. Thank you Kirkland's Flooring.
5.0
Missy G.
7 years ago
I started with Kirkland's when I was in the planning stage but felt I should give this proper due diligence so I shopped 3 other flooring stores then returned to Kirkland's Flooring. The level of service was excellent. Kyle helped me find exactly the carpet to meet my needs AND stayed within my budget. I will be using them for all of my flooring needs.
5.0
Brad K.
7 years ago
We were very pleased with the service Amber provided in helping us determine which floor to use. Beautiful Showroom. We will shop with Kirkland's again.
5.0
CURTIS M.
7 years ago
Kirkland installed the harwood in our bedroom. The staff at the store and the installers were true professionals. Extremwly satisfied and will be using them for any future projects.
4.0
chan h.
7 years ago
Courteous, knowledgeable...easy to do business with
5.0
Missy H.
7 years ago
Kevin helped us with new flooring for our entire home...and every step of the process was done to perfection, from the measuring appointment to consultation for material selection, to the installation crew and then follow up to make sure we were happy . We love our floors so much! I am a Realtor, so I also recommend them highly to my clients - and they get the business (by EARNING IT!) almost 100% of the time. Kevin is who we use, but all of the staff are excellent. Kevin's cell is: 706.799.2166
5.0
Blair B.
8 years ago
We just built a new home and Kirklands was awesome to work with! Kristen was amazing and had awesome ideas to help me think outside the box. The result is beautiful! Thank you!!
Kristen P.
7 years ago
Your half bath is definitely an all time favorite for me 😀
5.0
John S.
8 years ago
Exceptional, friendly service. Had a carpet runner installed on hardwood stairs and replaced carpet in a walk-in closet. We will definitely be using them again!
5.0
Katie T.
8 years ago
Kyle was not only professional but courtesy and patient in helping us find the right carpet for our house. He was able to get it within our budget, and the timing of everything went smoothly as well. The installers were friendly and worked quickly to get it in for us before Thanksgiving. This is our second purchase with Kirklands, the first one about 4 years ago and we were equally as pleased this time.
5.0
Zester T.
8 years ago
Needed flooring to match what was already in the house and Christen was extremely helpful and when we needed to exchange one item she was again very nice to work with and we will return for any future needs.
5.0
Linda C.
8 years ago
I am very happy with the work. They were on time and did a great job My carpet is beautiful.
5.0
Sharon L.
8 years ago
Had my new living room hardwood floor recently installed by Kirkland's Flooring. It is beautiful !! I appreciate the patience and professionalism of Amber and Kyle while they were helping me with my selection of my hardwood and new rug. I highly recommend Kirkland's for your flooring needs
5.0
Wendy s.
8 years ago
Such helpful associates! I had an idea of the things I wanted and the associates were right on target when they found samples of my flooring and tile. Wonderful variety of carpets, floor and tile. I will definitely visit Kirkland's flooring for all my future carpet, tile or flooring needs.
5.0
Kristen P.
8 years ago
5.0
Roy G.
8 years ago
Kirkland's has now successfully completed two job for us, 1) hardwood flooring and carpet, and 2) marble kitchen backsplash. Both were done to our complete satisfaction. Bathrooms next!
5.0
Jeff S.
8 years ago
Hired Kirkland to replace my floors in the laundry and bath rooms. Went with the new laminate that supposedly works well in areas like these. So far so good. The installers did a great job on it.
Anonymous
8 years ago
Thanks Jeff!
4.0
mhendry46
8 years ago
INSTALLERS ARRIVED LATE DAY ONE BUT ADJUSTED START TIME ON TWOGREAT JOB KIRKLANDS FLOORINGI LOVE THE EVACORE GUNMETAL ON MY FLOORS
1.0
Shirley S.
8 years ago
My friend got carpet installed and it is now buckling and they won't stand behind their work... My friend spent 10,000 with them... Poor job Kirkland Flooring.
Kirkland's F.
8 years ago
What's your friends name? I'll look into it. We warranty all of our work and even extend our warranty for simple things like what your describing.
Shirley S.
8 years ago
My friends name is Mrs Farrell and I pray Kirklands fixes her carpet
Kirkland's F.
8 years ago
Hey Shirley can you give us some more information. We're looking for her in our files and can't find her under just her last name. Or have her call us please.
5.0
Steve S.
8 years ago
I had nothing but positive experiences with Kirkland's. Calling and getting a quote was incredibly easy for my carpet repair. I simply sent a photo of the damage, and my email was promptly responded to with my quote. Since they had to special order my carpet, I was expecting a long delay, however I heard from them a few days later, and scheduled my installation 2 days after. The professionals that came out were very friendly, worked diligently, and did a great job. I definitely recommend Kirkland's Flooring!Steve
Anonymous
8 years ago
Thanks so much Steve
5.0
Anonymous
8 years ago
We had three rooms and stairs carpeted and couldn't be happier! Fast, efficient and very reasonably priced. The installers did a great job. Highly recommend.
1.0
Davina K.
8 years ago
I'm starting to get sick from the wood materials they installed in my home.
5.0
Julia S.
8 years ago
5.0
Ali S.
8 years ago
I told them up front they wouldn't make a sale off me but I needed to look so I could buy carpet from someone across the country. They still took care of me as though I was a buying customer. Offered me a bottled water and offered to mail samples to our future home. Really really nice guys.
5.0
Kat T.
8 years ago
We had the best experience!! The sales staff was very knowledgeable, accommodating and followed up on all aspects of the job. Their contractor, Barry and his team, were absolutely great! They were on time, exceeded our expectations, and were very efficient and professional. My hardwood floors and tile floors look great! I would absolutely use Kirkland's Flooring again and I appreciate their professionalism throughout my entire project!
5.0
Sarah A.
8 years ago
I had carpet installed in my backroom. Such a smooth buying process!! Salesman & Installers were very kind, courteous and professional. I definitely recommend and will use again for any of my flooring needs!:-)
5.0
Alien (.
8 years ago
Great company! Work completed in a timely and professional manner. Highly recommend them to anyone who wants a new wood floor put in. Staff is great and have all the answers to questions you may have A++ thanks Kirklands!
Anonymous
8 years ago
Thanks Pete! You're great!
5.0
Pamela C.
8 years ago
We were so pleased with the courteous staff -both sales and installation. The installation crew went above and beyond our expectations. We would gladly recommend Kirkland's Flooring to all of our friends.
1.0
achiropita a.
8 years ago
5.0
David R.
8 years ago
5.0
Elaine S.
9 years ago
1.0
Sylvia B.
9 years ago
I just happened on this page while looking for an area rug. Had hardwood put in front part of home, it was good. Had final put in kitchen and bathrooms and went back to store, my walls weren't straight, so needless to say the pattern on the floor looks awefull. They told me it could be replaced if I bought the new vinyl! I am 76 and do not have the. Money to do this twice. Nice job Kirklands! Sylvia Berger
5.0
Jill D.
9 years ago
5.0
Becky F.
9 years ago
5.0
Kyle S.
9 years ago
Kirkland's Flooring was a great store with many different selections to look at and choose from. The sales people there are fun and very knowledgeable about flooring and helped me out tremendously. The installation of my floors was great, the guys that came to my home were professional and did a really good job installing my floor. Overall a good place to go to get your flooring, I recommend Kirkland's Flooring to anyone and everyone!
5.0
Chris D.
10 years ago
5.0
Clyde W.
10 years ago
3.0
james1146
10 years ago
Our new walnut floor looks very nice, but footprints and pet footprints show marks that require frequent hand cleaning buffing. The sales person misinformed us on hardness of flooring: he emphatically told us walnut is harder than oak, but the new floor dents and scratches much more easily than oak.Our Bathroom tile work was a disaster, with the tile sub-contractor's incompetent and unsupervised employees punching holes in walls and trying to patch drywall holes with grout! However, Kirklands did take care of the problems to our full satisfaction and we are quite happy with the final looks.
5.0
Krystal N.
11 years ago
5.0
Thomas K.
11 years ago
5.0
Julie L.
11 years ago
5.0
Raymond C.
11 years ago
5.0
Philip H.
11 years ago
5.0
Will H.
11 years ago
3.0
Brianna G.
11 years ago
4.0
Silviay L.
11 years ago
1.0
Patrice G.
11 years ago
5.0
Erin S.
11 years ago
I spoke with a sales person about tile shower and bathtub remodeling because of a mold problem I have from a leaking shower wall. She gave me an estimate and was very helpful.
1.0
illusionj1
11 years ago
Hired this company to install hardwood flooring on steps and can't rate the product it self because of the awful service. Installers were late on multiple occasions and did not call to notify me. I had to constantly call the store to find out their whereabouts. I was always told different stories about why they were late. My 1 day project eventually turned into 2 weeks as they didn't have all the parts in stock and I am still awaiting everything to be finished, however the installer is currently 3 hours late and appears to be a no show. I am highly disappointed in this company as they truly do not respect their clients time. I will not be using them again and recommend anyone to reconsider this option
5.0
threejbabies
12 years ago
Kirklands Flooring was very helpful. Kristen was very knowledgable about designs and gave very helpful advice. I would highly recommend their services to others.