INSPIRED FLOORS FOR LESS
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
The Carpet Shop
839 Ferguson Dr, Benton Harbor, MI 49022-6403
269-926-7367
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Dana D.
last month
Okay…we haven’t gotten our carpet yet so this review will need to be edited next week…We just moved to South Haven from Huntsville AL. I went to Menards for carpet and found something that would be good for our guest bedrooms. But I didn’t realize what a hassle it was going to be— even though they had plenty of this carpet in stock, because I am doing four bedrooms and two hallways, they recommended that I special order the carpet. All the cuts would be made at the factory and shipped to the house. I called the carpet installer who said he would come out to double check my measurements and so forth. But the carpet wouldn’t be delivered for about two weeks.I decided to check out the local carpet shop just to compare. I expected to be completely overwhelmed and for the prices to be quadruple.As soon as I walked in the owner, Amy, brightly and cheerily greeted me I told her generally what I was looking for, and she immediately showed me several options. One of them was EXACTLY what I wanted… The price ended up being less per square foot than Menards! A guy came out to measure the rooms within an hour! The installers are coming next week to put it in!I’ll update after carpet is in. But so far I HIGHLY recommend this shop. They have all kinds of flooring, not just carpet!!
5.0
Pat G.
last month
5.0
Yolanda S.
last year
Our experience with the Carpet Shop, South Haven, MI, was exceedingly positive from beginning to end. It all started with Lori in sales, Chris's ordering and storing of materials until we were ready to start demo, and ending with expert installation--awesome job, Les! And Les was done in 2.5 days! They get a full 5-star recommendation.
5.0
Kimmi R.
last year
5.0
Loren P.
last year
4.0
Amy M.
last year
4.0
Lance W.
last year
Freindly people. The burber carpet installed is great but be careful if you do the 'transition strips' yourself. I was told to have just so much plank flooring gap up to the line where the carpet starts. They didn't give me good instructions and when I drilled the first screw, the carpet unravelled. Their contractor could have gave some prior advice. Then they charged me to have their contractor come back and repair the carpet. The plank flooring they sold me isn't as good as some flooring sold at Menards. Didn't lock together so well. Looks good though.
Anonymous
last year
Thanks for the kind words and the criticism, Lance! We appreciate your business!
5.0
Tom P.
2 years ago
Great service from knowledgeable people at better prices than the nearby Menard's for better quality - this is a can't miss if you need flooring in the area!
5.0
Les H.
3 years ago
5.0
Kristopher B.
3 years ago
I used to work there from 2005-2007 and I had the most important teachers of the floor game with Rich and Ziggy, I had the most fun at work with them guys
5.0
Brent N.
3 years ago
5.0
David G.
3 years ago
Great product, service, and execution. Had tile, carpet, and luxury vinyl laid and couldn’t be happier. Thanks
3.0
Gage S.
4 years ago
4.0
Margery L.
4 years ago
Just starting to look. Lots to choose from.
5.0
Bob D.
5 years ago
Great people
5.0
Kevin S.
5 years ago
Great place to get Luxury Vinyl Flooring, LVT ask Kevin to get it installed right the first time customer service skilled specialist from sales threw to install we create paths to a luxury life style we got u covered you'll loveyour new floor
5.0
Katie S.
6 years ago
Always great service from Chris, Amy, and George!
5.0
James L.
6 years ago
Always great service.Thank you.
5.0
Tammy H.
6 years ago
5.0
Camille P.
7 years ago
We have done work on many houses, but the expertise of their layer was superior to anyone we have used. If you want a job done right, this is the place!
5.0
Amy W.
7 years ago
The best flooring store around! Great design advice and customer service.
5.0
Max M.
8 years ago
the staff at Carpet Shop were friendly and knowledgeable. They worked around my schedule and installation crew did a wonderful job!!
5.0
Stephanie N.
8 years ago