VILLA CARPETS, INC.
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Villa Carpets
30000 Ryan Rd Ste A, Warren, MI 48092-6006
586-573-0050
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
phillip n.
6 months ago
Villa carpets and staff did a beautiful installation of blinds they have the best product selection The price Beats all the competition you can’t beat this place I am a very happy customer. Thanks Villa carpets.
Anonymous
6 months ago
Thank you Phillip!
5.0
Krista B.
6 months ago
They had great communication. Installers were on time and very professional.
Anonymous
6 months ago
Krista- We're glad we could help-the carpet looks great!
5.0
Kevin C.
6 months ago
Quick and professional. A++++. The only flooring store I will use.
Anonymous
6 months ago
Wow, an A++++ Thanks Kevin!
5.0
Tamie S.
7 months ago
Anonymous
7 months ago
Thanks for the 5 Star review Tamie, we enjoyed working with you!
5.0
Steve W.
7 months ago
Great experience from sales to actual carpet installation!
Anonymous
7 months ago
Thanks Steve!
5.0
Nancy K.
7 months ago
Pam was great helping me to choose the right verticals.....love them......and Phillip was great doing the install. I recommend them highly. Also, bought carpeting from them several months ago and couldn't be happier.
Anonymous
7 months ago
Nancy, we're happy you love your new blinds and carpet, thanks for the review!
5.0
Linda P.
8 months ago
The staff at Villa Carpets were superior. They worked with me until I got the right carpet for my home. The installers were experienced, useful, and did an exceptional job in installing. I am a repeat customer and will continue to be a repeat customer in the future.
Anonymous
7 months ago
Repeat customers are our best complement, thanks Linda!
5.0
Mallory M.
8 months ago
Anonymous
7 months ago
Thanks for 5 Stars Mallory!
5.0
Amy C.
8 months ago
They were great, I needed this carpet put in quickly. Not only did they give me what I needed and in my budget, the installation was very professional. I will be using them again in the upcoming future!
Anonymous
7 months ago
Cant wait to work with you again Amy, thanks for the 5 Star review!
5.0
Darrell M.
8 months ago
Great sales person. Very helpful .
Anonymous
7 months ago
Thanks Darrell!
5.0
Julie M.
8 months ago
The employees are very knowledgeable, helpful, and friendly. Great experience in the Villa Carpets store.
Anonymous
8 months ago
Thanks for the nice compliment Julie.
5.0
Tim C.
8 months ago
Our recent job ( carpet and luxury vinyl plank) was a pleasant experience from start to finish. Large choice of products in the store in good price range. Sales help was knowledgeable and very helpful. Measure and installation were completed in a timely manner by experienced and courteous crews. Cleanup was excellent ! We are very pleased with our experience at Villa Carpets and highly recommend this family business.
Anonymous
8 months ago
Thanks for the nice review Tim, and thanks for the photos. We love seeing the finished project!
5.0
Mark
8 months ago
We have been using Villa Carpet for years and have never been disappointed. We just LVP installed because of water damage. It turned out great, looks beautiful and Dan the owner was able to match it up perfectly. Thank you Dan, the ladies in the store and the installers.
Anonymous
8 months ago
You're very welcome Mark!
5.0
Angie S.
8 months ago
I have worked with Villa Carpet for years. I will not work with anyone else. They are priced reasonably, installation is quick and exceptional. Would give them 10 star review
Anonymous
8 months ago
Thanks Angie. The room looks great!
5.0
Jeff N.
8 months ago
Excellent Customer Service, Excellent and very professional installation. Could not ask for a better company to work with. Will definitely highly recommend they to everyone.
Anonymous
8 months ago
A positive recommendation is the best compliment we could ask for-Thanks Jeff!
5.0
samuel r.
8 months ago
Great company who do great work! They work with your price and install requests. Will continue to do work with them in future!
Anonymous
8 months ago
Thanks Sam and Audrey, enjoy your new kitchen! Carol
5.0
Dan M.
8 months ago
I would give them 10 stars if possible. The installers are true craftsmen and a pleasure to work with!
Anonymous
8 months ago
10 stars. Wow! You made our day Dan!
5.0
Gwen W.
9 months ago
The team performing the install were great and communicated any concerns. I am very happy with the final outcome.
Anonymous
8 months ago
Thanks Gwen, it was a pleasure doing business with you!
5.0
Caroline G.
9 months ago
Anonymous
8 months ago
Thanks Caroline for the 5 Stars!
5.0
Leon s.
9 months ago
Anonymous
9 months ago
Thanks for the 5 Star review Leon!
5.0
K L.
9 months ago
5.0
Ben Y.
10 months ago
We had a narrow window of time to get new carpet installed before our household goods were due to be delivered from abroad. Initially, it didn't look like it was possible and I was considering other options. However, Dan, Carol and their team came through and got it done the day before the container arrived. Jason did a great job with attention to detail even in places that are not easily visible such as inside closets. He also came out three different times to complete the job including on a Sunday. Such discretionary effort is just uncommon these days. I highly recommend Vila and would certainly revisit.
Anonymous
10 months ago
Bye bye hotel, hello beautiful new home. Glad we were able to help get your family settled in! Carol
5.0
John S.
10 months ago
Outstanding workmanship and an overall great experience. I chose Villa after getting quotes from three or four other options. The owner (Dan), does the measurement and prepares the offer. Thereafter, his staff handles the coordinating for the materials and labor. I worked with Carol (in-office), and the installers were Heath and Jay. This is a strong crew! Price-wise, Villa is right in line with everyone else, but their customer service makes them the number 1 option. I highly recommend them!
Anonymous
10 months ago
Thanks for the great review John!
5.0
Bob H.
10 months ago
We just re-carpeted our family room using Villa. They were very helpful with choosing the carpet best suited for our use. Holly even helped with coordinating color selections. The install was smooth, on time, and fast. It took about 3 hours total including removing the old carpet. Thanks for a great experience.
Anonymous
10 months ago
Thanks for the great review Bob!
4.0
Natalie Y.
10 months ago
First of all, I love that this is a family business. Please support these family owned small businesses! Every associate I worked with was very empathetic to a tough situation I was put in and needed to make some quick moves on a home for a reasonable price. I appreciate the comforting talks and quick browse to find just what I was looking for. Justin, who came out to install carpet in almost EVERY room, was absolutely phenomenal. He was quick, thorough, and very friendly. We had some great talks and he was yet another empathetic member of the team. Justin is a true rockstar and was determined to make things happen in a very timely manner. The only reason I give 4 stars was due to a few room miscommunication occurrences and scheduling mixups. The scheduling mixups caused me to panic about rescheduling some other work being done, so I was a little stressed. I believe it is due to working with multiple associates at different times and the game of telephone is always tough! That being said, my carpet was finished two days before planned, so I really appreciated that. I highly recommend Villa, however I do suggest confirming details the day before start so everyone is on the same page with which rooms need to be done before they show up at your door. Thank you Villa, you were very personable and got the job done in a very timely fashion by a kind, hardworking and efficient professional!
Anonymous
10 months ago
Natalie, We're glad you are happy with the end result.
5.0
jan u.
11 months ago
Had help in choosing the right carpet. The owner took the measurement and gave us precise estimate with almost no scrap after the installation by two great installers, Heath and Jason. They moved the furniture in and out of two rooms with great care. We are having them install carpet in one more room.
Anonymous
11 months ago
Glad you came back for another room Jan- that's they best complement we can ask for!
5.0
Lani D.
11 months ago
Villa Carpets is a great value! The workmanship is outstanding. They are able to go with the flow and work around the oddities in your home like extra trim. The team is very kind, professional, and courteous. They promptly respond to inquiries and the order to install wait times have been reasonable. I am a repeat customer, and I definitely recommend them!
Anonymous
11 months ago
Great recommendations are what have kept us in business for 51 years- Thanks Lani!
5.0
Regina F.
11 months ago
Our second carpet install with Villa Carpets this year was just as successful as the first! Everyone was very informative, courteous. and dedicated to getting the job done perfectly.
Anonymous
11 months ago
Thanks Regina- We love when our customers return and allow us to do additional work for them. That confidence is the best complement we can get!
5.0
Nicholas M.
12 months ago
Anonymous
12 months ago
Thanks for the 5 star review Nicholas!
5.0
randy m.
12 months ago
Great people to work with! The installer was great he steady worked until the job was complete and made sure all material left over was cleaned up! They done a great job! Thank you!!
Anonymous
12 months ago
You're very welcome!
2.0
Robert D.
12 months ago
The laminate that was installed is very uneven to this day.
5.0
Patrick N.
12 months ago
We ordered custom "plantation shutters" for two 60" x 32" inch windows in our family room. The price was right. Villa came out prior to processing our order to measure the windows ... and then came out and installed them when the finished product arrived. There was a tiny screw missing on one of the shutter louvers when they were initially delivered. Villa contacted the manufacturer - obtained the proper screw and made an extra trip out to ensure that the job was done completely. The shutters themselves look great, the quality of Villa's installation was top notch. The shutters were completed and delivered from the manufacturer two weeks faster than we expected. The icing on the cake was that the folks at Villa were great to work with. We couldn't be happier with the product we chose - and the fact that we chose to work with Villa to purchase them. Five out of Five Stars from me!!!
Anonymous
12 months ago
Shutters are a beautiful complement to any room, we're glad we were able to help!
4.0
Marc R.
last year
Anonymous
12 months ago
Thanks for the 4 star review Marc!
5.0
Laura E.
last year
Anonymous
last year
Thanks for the 5 star review Laura!
5.0
Lori S.
last year
10 STARS PLUS!! Villa exceeded my expectations! From the options they provided me during the initial consultation all the way to the installation...no other company can even come close to the service they provided. Thank you for making my experience amazing :)
Anonymous
last year
10 stars, wow! Thanks Lori!
5.0
Caryn L.
last year
I would recommend " VILLA CARPETS" to everybody Why? Villa Carpets has one of the best " SALESPERSON " whose name is " MICHELE " she is always SPOT on, if you can't make a decision MICHELE is there to guide you to the decision! Such a pleasant human being!!! The person who came and hung my blinds was BINGO BANGO in and out QUICKLY and SUPERB , Top Notch work, my blinds look absolutely beyond beautiful. I will be getting back with MICHELE after my Florida trip!
Anonymous
last year
Caryn, We're glad Michele was able to help you make the perfect selections for your window treatments.
5.0
brenda c.
last year
Just had some carpet installed and Villa carpets did a fantastic job. Super friendly people, very nice prices and very professional. Will definitely be using them again.
Anonymous
last year
We look forward to you using us again- Thanks for the positive review Brenda!
5.0
Jessica S.
last year
Very helpful and professional. My blinds were ordered and installed in a timely manner.
Anonymous
last year
We're glad you are happy with your blinds Jessica- thanks for the 5 star review!
5.0
Tom N.
last year
We are new homeowners and this was our first time getting new carpet. The experience could not have been better! Cassie and Holly worked with our budget and gave us great options. Villa has their own installers; which is very important to us. The installers were courteous and did quick work. We will certainly be recommending Villa to our friends and family!
Anonymous
last year
Tom- Recommending us to your friends is the best compliment we could ask for!
5.0
Nancy L.
last year
I bought carpeting for some stairs and matching runners for a hallway. The carpeting is beautiful and looks great. The two installers, Heath and Jason, did a great job installing the stairwell carpeting. Two rooms off the landing at the top of the stairs required thresholds to connect vinyl plank flooring to the carpeted landing and Heath did a great job connecting the two types of flooring. It looks beautiful. Villa was very professional and helpful. I will definitely use them again!
Anonymous
last year
Thanks Nancy! It was fun helping you pull together the perfect carpet for your project.
5.0
Kathleen A.
last year
Easy to work with help me to decide what honey combs blinds I needed very pleased
Anonymous
last year
Kathleen- We're glad you're pleased with your new blinds-thanks for the 5 star review
5.0
Tamara S.
last year
I had a very good experience purchasing my new vinyl plank floor from Villa Carpets. The sales girls were helpful, delivery of materials was quick, installers did a great job. I love my new floor and will be using and recommending Villa Carpets in the future.
Anonymous
last year
Tamara- We're glad we were able to help you make the perfect choice for your flooring-thanks for the nice review!
5.0
Anita T.
last year
We can not be happier with our experience. I was not at all sure what I wanted to order from my sunroom. From the time I made the call to Villa to the installation day, their entire team was so helpful and pleasant. They provided many options and ideas. We had Norman roller blinds and love them. We heard of Villa thru a family member that had used them as well. Looking for blinds? Call Villa!
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Sandy J.
last year
This store and staff are amazing. Very helpful through the whole process. Had carpet installed and verticals coming next week. Planning to go back for another room soon. Installers were fantastic. Thanks!
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kimberly A.
last year
Villa Carpets have done all of the floors in our house except for the original hardwoods in our hallway and dining room. They've carpeted our basement twice (we've lived in our house 15 years), carpeted our living room and bedrooms, and did the flooring for our kitchen and basement bathroom. Dan, one of the owners, came out to give us quotes, answers questions, and show us samples. All of the staff were helpful on the phone in setting up consultations, scheduling installs, and paying the balance. The installers were quick, thorough, and respectful. The only hiccup we had was the carpet they were going to install in our most recent job was the correct brand, but not the correct color. I called the store and Holly quickly sent someone over with the correct carpet so the job wasn't delayed. Overall we're happy with the products, price, install and customer service.
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Lisa C.
last year
I have been going here for years. Their customer service is always fantastic. They have a great selection of carpet, laminate tile and drapery their prices out beat anyone in the area. I would suggest checking out Villa Carpet before you have any other estimates.
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Monica W.
last year
Installers were professional and took care of my furniture which included a piano. Flawless installation with clean up. Villa Carpet was recommended to me and I will recommend them too.
Carol M.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Nancy S.
last year
Our experience with Villa carpets was outstanding ! The sales people were very friendly and knowledgeable on different types of carpeting that would meet our requirements and expectations for our rooms. The installers, Heath and Jason were very professional and their workmanship was excellent as they worked diligently on preparing the floors by scraping and cleaning the floors that a previous company had not done . We will most definitely have Villa carpets install the rest of our rooms and recommend them highly!
Carol M.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
ron (.
last year
Wow, just wow!!! From the time we stepped in the store till the time I was able to see the final product....was awesome to witness and be a part of. The folks in the store were super nice and genuine. The installers completely blew me away the awesome hustle and excellent attitude! It has been a very long time since ce we had such great service and very much look forward to recommending Villa carpet and flooring! Thanks for such a great experience.! You guys rock!
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
K W.
last year
Service excellent! Prices are good. They really stand behind their work. This if the fifth job we have had them do. They still stand behind the work work they did on the first job. They have an excellent interior designer (Holly) to assist you with selection and style coordination.
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Deanna P.
last year
Villa carpets did a great job .
Carol M.
last year
Thank you for your review. Your kind words mean a lot to us.
5.0
Jennifer T.
last year
From start to finish, our experience with Villa Carpets was professional, timely, and top quality. Our LVP flooring, in our kitchen, hall, lavatory and laundry room looks fabulous. We never look elsewhere when it comes to floors and window treatments!
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Charlean B.
last year
I was extremely pleased with the installation and the flooring. The Installers arrived on the date and at the time promised. They cleaned up and took away the carpeting I wanted removed.
Carol M.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
A. J.
last year
I had a wonderful experience when I went in to shop for flooring. Holly greeted me and checked in on me while I was looking around, but was never aggressively selling me stuff, which I absolutely loved! When I found flooring I loved, she was helpful in getting me the pricing information I needed, as well as setting me up with special pricing since the flooring was in stock. I couldn't buy that day, but Holly was super knowledgeable and overall helpful! I will be going back once I have the funds to finish my project, even if the flooring I want is gone and I have to get something else because there is a plethora of choices! I fell in love with so many of the samples, from carpet, to wood planking, to LVC, and tile!
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Judy F.
last year
Villa Carpets was wonderful. Pam helped us with picking out our carpet. Carpet came in quickly and was installed quickly. The installers were great and did an awesome job. Very, very happy with our experience at Villa Carpets.
Carol M.
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Gary J.
last year
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Colleen V.
last year
We had carpet installed in living room, family room, double stair case and hallway last week. Time frame was 3 days, joe and Cody were very professional and did a great job! I thought the price was reasonable and it looks beautiful. I would highly recommend Villa Carpet!
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Christine P.
last year
5.0
Julie G.
last year
Everyone at Villa Carpet was such a pleasure to work with!!! I need to give a HUGE shout out to Joe and Cody, they went above and beyond for ME!!!!
Carol M.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Paul R.
last year
Villa Carpets did a great job, the carpet looks great and was done in a timely manner. The installers were very respectful and professional. Thanks Villa Carpets for making the process so easy.
Carol M.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Norman Q.
last year
As always, just excellent all around - Sales and Install
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Robert R.
last year
Absolutely a terrific team to work with from sales to measure to install, would highly recommend Villa Carpets!!
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Lakenya B.
last year
Always excellent service when dealing with Dan and the crew. I will never use another company. Well done, Villa Carpet.
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
James H.
last year
people in the showroom were great--installation scheduled quickly and the installers showed up when they were supposed to and did a good job and cleaned up--good service
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Brenda T.
last year
Carol M.
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
4.0
Michael M.
last year
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Katherine K.
last year
Everyone at Villa Carpets that I spoke to or worked with were wonderful! Definitely recommend anyone looking for carpet to check them out. Very helpful, knowledgeable and accommodating to my schedule.
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kelly P.
last year
Workmanship is great - very conscientious people. They laid our carpet in our house when we built it and again now while we are updating! Great place, will never use anyone else :)
Villa I.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Renee B.
last year
We had a great experience! The installation process, the preparation, measurements and team were wonderful. Made things go very smoothly. We used Villa Carpet for our home 32 years ago!! And now again! Now that’s loyalty and that says alot about a company ❤️
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Dani M.
last year
From our first phone call to the time our carpet was installed, I cannot say enough how great of an experience we had. The team spent time helping us pick out the perfect carpet. The installers were professional and did a great job. I highly recommend using them! Thank you for helping us make our home perfect!
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Nancy H.
last year
Everyone was awesome from the interior decorators in the store to the installer. They all were very helpful, kind and good to work with. I would highly recommend them and will do business again. The installer was on time and did an awesome job.
Carol M.
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
4.0
Tony D.
last year
Pam is very knowledgeable and helpful
Carol M.
last year
We are happy to hear that we were able to provide you with a smooth experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Diana R.
last year
Villa was recommended to me and I could not be more pleased. Worked with us to find the best flooring and then came on time and ready. Polite and professional. When ready I will call Villa for the rest of my house and sing their praises to anyone who is looking for flooring.
Carol M.
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Karen H.
last year
Great service, product and craftsmanship. Looks beautiful!
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Jim G.
last year
Villa Carpet worked very well with us on our floor installation by holding our material at their store until the cabinet work was done in the kitchen. Dan came to our home twice before the job was started to advise us on prepping the old flooring to insure a solid sub-floor foundation. The installers had the floor installed within two days with no delays. A couple of minor details: they forgot to turn the gas valve back on for the stove and the trim ad joining the kitchen to the living room is slightly off. All in all it was great to work with the Villa people and the floor looks beautiful. Thank you.
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
House S.
last year
Both times I used Villa Carpets, and it was a great experience.
Carol M.
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Marta D.
last year
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Mike M.
last year
Great service in the store, and installers did an excellent job, I'll be back if I need any more flooring.
Villa I.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Wendy O.
last year
Michele at Villa Carpets was a wonderful helping me choose what blinds would compliment our home. We purchased blinds for our entire house and they look fantastic!! Everyone I’ve dealt with from Villa carpets has been very friendly and helpful. I highly recommend them for any of your decorating needs.
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Mike D.
last year
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Renee M.
last year
I have used Villa Carpets in Warren for many years and find them to be EXCELLENT in all that they do! They put in my Kitchen Flooring, Window treatments and now Carpeting!
Carol M.
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Margaret L.
last year
Services were reasonable and timely
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Stephanie M.
last year
Amazing! These guys have been around for years and there’s a reason for that! Wonderful customer service from the moment I walked in the door all the way through the installation. Love love love! Don’t even hesitate! Thanks guys for the great service!
Carol M.
last year
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
doug k.
last year
very helpful and friendly staff
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Mark S.
last year
Have used Villa carpet for several rooms in our house. Always have been a great company to use with selection of flooring, installation has always been a good experience. 2 rooms left and I will use Villa for them.
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Theresa C.
last year
Highly recommend! Very easy to work with sales/design staff for our hardwood, carpet and drapery projects. We receive many compliments on workmanship of hardwood and carpet. The entire process from start to finish of projects went very smooth.
Carol M.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Bob A.
last year
Arrived on time and did a great job. Thanks
Carol M.
last year
Thanks for the review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Terry L.
last year
All the sales staff are great very accommodating they held my floor almost 4 months until my job was ready. I had a pretty big job I went to a laminate flooring over my ceramic tile and the installer was really good at installing the flooring my only complaint would be is My baseboard ended up with Good size dents and chips. I’m hoping when I repaint them they just won’t be so noticeable. But would definitely use them again.
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Baambam1
last year
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Christine K.
last year
Installation went through with no problems. Justin and Darrel worked extremely well. I love the carpet I chose. The only thing is twice I had to ask for a receipt. None given when I put half down as a deposit nor when I paid the balance off by phone. It took 3 weeks after install to receive my receipt paid in full only after I phoned Villa asking to mail it. I have one more to freshen up and Woolf definitely come back to Villa.
Carol M.
last year
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Jessica G.
last year
They have a wonderful selection of reasonably priced products and an extremely knowledgeable staff. I usually have a hard time making decisions and was in a situation that I had to make a decision quickly. I explained to Holly what I thought I wanted, she listened and quickly brought out samples. We got the samples narrowed down, I took them home and while they were all great, I was then able to pick one that was perfect! The installers were very professional and everyone I dealt with from Villa was so accomodating and helpful. I just love my new carpet and would highly reccomend Villa to anyone looking for any type of new flooring!!!
Villa I.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Karen S.
last year
This family owned business is amazing! I have utilized their services many times over 40 years! Always very professional, courteous, very helpful and selecting the appropriate carpet or window coverings. I trust them fully. Always willing to help and make sure you are completely satisfied. Highly recommend!!
Villa I.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
4.0
LaWanda T.
last year
Carol M.
last year
Thank you for your review.
5.0
Josh G.
last year
Carol M.
last year
Thank you for your review.
5.0
Stacey J.
last year
Love you guys always so fast and professional.
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
4.0
Michael P.
last year
Carol M.
last year
Thank you for your review.
5.0
Patty E.
last year
We had a wonderful experience with Villa Carpet. We purchased blinds for the entire house, Pam was great to work with along with Phil for the installation, we are very happy!
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Cliff F.
last year
Valuable expertise and professional installation.
Villa I.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Dennis V.
last year
Excellent service. I am very happy with the results. Our new carpet looks great.
Carol M.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Jeff P.
last year
Great service entire process. From measuring to help finding the right carpet to installation.
Villa I.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
TemptationYachtSales
last year
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Rosanne B.
last year
Holly came to my Home and helped me decide on colors that would go well with my furniture and walls. The installers were very prompt, very efficient, very nice. I would recommend them to everyone. Thank you Villa carpet
Villa I.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
2.0
Martha N.
last year
5.0
Ann G.
last year
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Stephanie K.
last year
Excellent customer service, a large variety or choices and very easy to work with.
Villa I.
last year
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Patti A.
2 years ago
Great service! Installers were courteous and professional. They kept work areas clean! Carpet is perfectly installed !
Carol M.
last year
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Jerry M.
2 years ago
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Jerry M.
2 years ago
High quality, great price and superior service
Villa I.
last year
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Penny S.
2 years ago
they have a great selection, the installers were very professional and cleaned up completely. love my new floors
Villa I.
last year
Thank you so much!❤ thank you for sharing the photos!
5.0
Penny S.
2 years ago
Great selection, great installers. The whole process was fast and I love my new floors.
5.0
Pat E.
2 years ago
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Larry B.
2 years ago
Carol M.
last year
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Nichole K.
2 years ago
I was completely impressed with the level of customer service I received! Holly was absolutely amazing! I heard from her every step of the way and the install went amazing! I would recommend them to anyone who wants great quality carpet and amazing customer service! Thank you so much!
5.0
Leslie L.
2 years ago
5.0
Vickie S.
2 years ago
Love Villa Carpets! Great staff, installers were awesome - moved my furniture with care and carpet looks outstanding
5.0
Dianne S.
2 years ago
Villa Carpets did a wonderful job with our carpet and vinyl. From our first visit in the store to our installation, they were very professional and prompt. I would definitely recommend them for your flooring needs.
5.0
Kim W.
2 years ago
They were on time, fast and professional. The did such a beautiful job highly recommend
5.0
john s.
2 years ago
5.0
Lisa J.
2 years ago
5.0
Loretta K.
2 years ago
Always a great experience Shopping at Villa Carpets❤️
Carol M.
2 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Kimberly M.
2 years ago
Villa carpets did a great job and gave us a great price! Wonderful customer service! The only place I will ever go for carpeting.
Villa I.
2 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
William G.
last year
Hello.. I love your post, I'm really impressed with your profile, and I also admire your good sense of humor here. I would love to be your friend, but sending you a direct message without your consent would be rude. Kindly click on my profile and send me a direct message.
5.0
Sarah D.
2 years ago
Excellent service. Everyone is very helpful. Would not get carpeting from any other company. I have recommended Villa to several people.
Villa I.
2 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Ann E.
2 years ago
They were very helpful in helping us select the right carpet for our needs. Will will refer them to All our friends and family. From the person that came to measure to the installers and sales team everyone was wonderful
Villa I.
2 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Brian S.
2 years ago
Great place for flooring. Nice folks
Carol M.
2 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Sarah K.
2 years ago
Fantastic experience with this company. We got carpet installed on our stairs, a hallway, and in our finished basement. They were nice to work with—never felt pushed or like someone was trying to make a sale—and they did excellent work. We'll definitely be going through them again if we re-carpet any of the bedrooms at some point.
Carol M.
2 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
M S.
2 years ago
Very nice, professional, & knowledgeable designer. Comfortable (not overwhelming) showroom. Quality installation job.
Carol M.
2 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Kathleen C.
2 years ago
The people are very professional and the quality is very good!
Villa I.
2 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Bob V.
2 years ago
They did a great job installing my carpeting. The installation crew was very courteous and professional. I am completely satisfied. Would highly recommend this company.
Villa I.
2 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Jasmine H.
2 years ago
Very professional and knowledgeable. Reasonable price and good quality material. Displayed great customer service. Highly recommend!!!
Carol M.
2 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Ryan L.
2 years ago
My experience with Villa was top notch. I highly recommend Villa for carpet and blinds. The entire experience was great from start to finish.
Carol M.
2 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Linda P.
2 years ago
Carol M.
2 years ago
Thank you for the positive review!
5.0
Michael C.
2 years ago
Anonymous
2 years ago
Thanks for the positive review Michael!
5.0
pat s.
2 years ago
All I can say is WOW! I have remodeled a few homes in my time and this company blew me away. Respect for my home, knowledge of all types of flooring, unbelievable workmanship down to the details. Job went like clockwork. The office staff was amazing, they really knew how to get the job done. Dan the owner took the time to see how everything was going. He was there if Jim needed anything. Jim was very knowledgeable with years of installing under his belt. He was a stickler about detail. Thank you. Wood floors done, now carpet will be done on Feb.17. I highly recommend this company.
Anonymous
2 years ago
Pat, Thanks for the wonderful review! Carol
5.0
John S.
2 years ago
The ladies were marvelously helpful, friendly and efficient. Only place of 4 visited that we will return to for future help. Thanks
Carol M.
2 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Jenifer C.
2 years ago
Carol M.
2 years ago
Thank you for the review!
3.0
chozen1956
2 years ago
The quality is not the issue. That part of the business is solid. But they misplaced my paperwork and went past the delivery deadline by a few weeks without a call or had up. If I hadn't called to check up on my order, I believe it would have remained in limbo.
Anonymous
2 years ago
Shame on us for mishandling your paperwork. But thanks for your kind remarks on the quality of our workmanship. Carol
5.0
Tami V.
2 years ago
At first I did leave a bad review for their installers; however, Carol (1 of the owners) called me directly. She profusely apologized. I could tell she genuinely felt terrible. The owners made it right by calling me directly and issuing me a refund for the install. That shows great character in my book. They also sent me a card, apologizing again. I change my status and I would recommend this company. The owners care about their customers and handled the situation professionally. When my stairwell carpet is worn and is in need of replacing I will be contacting Carol.
Villa I.
2 years ago
Tami, Thank you for taking the time to review your installation with me on the phone. I respect your comments and as we discussed my brother and I take these situations very seriously. Please know that we did deal with your disappointment with that installer. I appreciate your follow up review and look forward to being able to personally help you in the future. Carol
5.0
Natalie K.
2 years ago
I picked villa carpets from other high recommendations on facebook. I am so happy I did. Holly is fantastic and the whole staff was friendly, always willing to help (I stopped in many times) and very efficient. I am very happy with the new carpet in the basement and my stairs look fantastic! Thanks for all the hard work and helping me pick the perfect carpet for my budget!
Anonymous
2 years ago
Thats what we're here for! Hope you enjoy your new basement carpet!!
2.0
Tami V.
2 years ago
The store was nice, a lot to choose from. The sales reps and person that came out to measure and get details was great. The prices were wonderful for a small staircase job and remnant. However, the installer didn’t care about our personal property. He banged his large metal toolbox and long metal measuring device into the outside door trim and various parts of the stairwell trim scraping the paint and stain completely off down to the bare wood. He did the same with remnant bringing it in. All pieces now have to removed and redone. Next, He also pushed and slid his toolbox across our kitchen floor (from the back door entrance to middle of the floor. Next, We had told him we wanted to use the rest of the remnant we purchased for a small room downstairs; as he was making his final cut for the small landing (that he wasn’t going to do until we told him…it was part of the measurements), he hacked up the rest of the remnant creating a T-shape. Lastly, found a day later there were 3 LARGE pieces of remnant stuffed into out garbage bin in the backyard. The remnant that we purchased is now useless for the other room. Pictures to prove. Completely unacceptable behavior and not professional. Unfortunately we will not be returning nor recommending their services due to their installer employees (they are not contracted).
Carol M.
2 years ago
Tami, Thank you for the fair follow up review posted on 1/12/22.
5.0
Randy T.
2 years ago
Not only did we get what I feel was a great deal we got great quality Carpet and padding under it and the service was fast too. We were able to select from what they had on hand, the measurement was the next day with installation following within only 7 days. Thank you very much
Carol M.
2 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Erin B.
2 years ago
Villa Carpets was excellent to work with. They had exactly what I wanted for vinyl flooring. The guy came out and did a great job at installing the flooring and moldings for my laundry room.
Carol M.
2 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Katie W.
2 years ago
Everyone was friendly and knowledgeable. We enjoyed our experience from start to finish! Highly recommend.
Carol M.
2 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
John C.
2 years ago
Always professional, always on time.
Carol M.
2 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Dean F.
2 years ago
Great company to work with. Jeff and his team did a great job installing- very professional and detail oriented. Highly recommended.
Villa I.
2 years ago
Thank you for sharing ❤️ we are happy to hear you love your new flooring.
5.0
Richard K.
2 years ago
The Best carpet and flooring! They are a 10* Great workman ship, polite service, clean and neat! Jim the installer is the BEST! Will never anywhere else!!!!
Anonymous
2 years ago
Jim is a great installer, treats every home like it is his own. Thanks for the 10* complement!
5.0
Doug M.
3 years ago
The Villa Carpet facility was clean and orderly. I was able to see a variety of samples and remnants. I took samples home and looked at them in the room I was going to recarpet. I made a final decision and scheduled the carpet installation. Villa had the carpet on time, the installation went off as scheduled, and everything went very well. And carpet, installation and services were what I considered a very reasonable price.
Carol M.
2 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Lynda P.
3 years ago
there customer service is great. they are very helpful. very friendly. Dan even came to my house to make sure the guys were doing good.
Villa I.
2 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
Lynda P.
2 years ago
Thank you 😊💕
5.0
Rich R.
3 years ago
Outstanding customer service! Very friendly and knowledgeable. Installers were great. Would highly recommend!
Carol M.
3 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Karen C.
3 years ago
Very professional in the purchase and installation!
Villa I.
3 years ago
Thank you for taking the time to write a review. We're happy we could help with your project and complete it to your expectations.
5.0
Steven D.
3 years ago
Great place. Excellent variety. Friendly staff.great pricing. I got my linoleum for my kitchen there and carpet for my basement. Highly recommend them to everyone.
Anonymous
3 years ago
Thanks so much for the nice review Steven. Enjoy the new rug for your kids! Carol
5.0
Marc R.
3 years ago
Used them 13 years ago and using them again now. Great service and pricing
Carol M.
3 years ago
Thanks for trusting Villa! We are glad you enjoyed working with us again!
5.0
Maylee K.
3 years ago
Carol M.
3 years ago
Thank you for your review!
5.0
Michael J.
3 years ago
Carol M.
3 years ago
Thank you for your review. We are so very pleased that you love your new flooring!!!
5.0
Lisa H.
3 years ago
Very happy with our new Villa Carpeting. Great customer service and the installers did an excellent job!
Villa I.
3 years ago
Thank you for the thoughtful review!❤️
Villa I.
3 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Brandon K.
3 years ago
Villa again knocked it out of the park. Fantastic service all the way around! Holly, Pam, and Dan were wonderful as always. Along with the install staff! They always do the best they can do and then some! Thanks again for the great carpet and for getting us in on such short notice!
Villa I.
3 years ago
Thank you so much 😊 for the review 💓
5.0
Lee F.
3 years ago
Been going here for years, always find what I'm looking for at the price I wanted! Good staff very helpful, highly recommend!
Carol M.
3 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Daneen R.
3 years ago
5.0
sandy v.
3 years ago
Jim and Jeff installed my new luxury vinal floor in my kitchen and bathroom from Villa carpets. They went above and beyond helping me repair a heat vent before they put the floor in. They were fast and professional. Thank you both for all the help and a great job. I love my new floor. The salespeople were very friendly and helpful in helping me choose a floor. I went to another place first and they couldn’t seem to find what I wanted and wanted to charge $500 more. So glad I looked around . I picked my floor at villa in about an hour.they have the flooring displayed well.thank you for my new floor!
Carol M.
3 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Laura K.
3 years ago
So happy with Villa Carpeting and Flooring. Will not go anywhere else. Thank you for your great customer service! We have used them for several jobs and will continue to do so with any further work we need done.. next is blinds 😀
Villa I.
3 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
WS G.
3 years ago
We ordered Comfortex cellular shades and so far the experience has been smooth! We really appreciate the service the company has provided. I will update review once cellular shades have been installed.
Carol M.
3 years ago
Thank you for your review. Your kind words mean a lot to us.
5.0
G
3 years ago
very helpful
Carol M.
3 years ago
Thank you for your review. Your kind words mean a lot to us.
5.0
Roxann T.
3 years ago
Could not be more pleased with our whole experience!! From carpet to kitchen flooring to blinds, they were great. Prices were great and wonderful service. 😊
Villa I.
3 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
Eric H.
last year
I'm really impressed with your profile and personality. I also admire your good sense of humor here. I don't normally write in the comment section, but I think you deserve this complement. I'll like to be your friend if you don't mind sending me a friend request.
5.0
Nancy K.
3 years ago
These guys are GREAT - we needed two small spaces carpeted and Villa Carpets staff worked with us to find high-quality remnants for our small spaces that wound up saving us a lot of money. Install scheduled within a week, work done quickly and professionally. Would definitely use again.
Carol M.
3 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Linda B.
3 years ago
Great experience with Villa Carpets! Our new flooring installation was fantastic! Jim and Jeff are great installers and really take pride in doing an awesome job for the customer! Floors turned out beautifully! Would definitely recommend and will do business with again!
Carol M.
3 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Debbie C.
3 years ago
Carol M.
3 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Pam W.
3 years ago
GREAT good service! Will let you know more after installation!!
Carol M.
3 years ago
Thank you for your review. Your kind words mean a lot to us.
5.0
Carl G.
3 years ago
Been using them for over 30yrs off and on. Ever since my cuz Jim Lambert worked there (a summer) and suggested I give them a try when I needed carpet. Been coming back whenever a project turns up. Sent many friends that way as well. Business WELL DONE!
Carol M.
3 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
2.0
Michaiah B.
3 years ago
They did a decent job on my floors, however they didn't put any molding down and still charged me full price- also, cracked my toilet. Tried to glue it back together and it ended up leaking into my floors, staining them and refused to come out and see it.
Anonymous
3 years ago
We've tried contact you several times via phone and email to review your concerns and inspect the issues. Please contact us so we can take care of your concerns. Thank you
5.0
Wesley I.
3 years ago
I ordered carpet from villa, everyone from measuring to installation were friendly an courteous install was finished on time an looks great. I would definitely recommend them an would use them again
Carol M.
3 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Steve H.
3 years ago
We have had carpeting, vinyl plank floor and blinds by Villa in the last several months. Happy with the people,products and installs. Villa is our go to.
Carol M.
3 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Christine F.
3 years ago
Great products and super professional installation crews installed two different floors in our home. Every step of the way we were met with people who really know their stuff!. I would happily recommend Villa Carpets to any of my friends and family.
Carol M.
3 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Chris F.
3 years ago
We just had two different crews from Villa Carpets come to our home and install two types of flooring and we couldn't be more pleased. The installation crews were quick, courteous, and knowledgeable. I especially liked the communication we got every step of the way. We will be back when we do our upstairs!
Villa I.
3 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Christine F.
3 years ago
5.0
Mark D.
3 years ago
Fantastic experience with purchasing blinds, as well as the installation of them. Highly recommend! Pam is great!
Carol M.
3 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that Pam was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
1.0
Angelo D.
3 years ago
Do NOT get wooden floors from this business. Their installer did a very poor job in the installation of our wood floor and I do not recommend them..
5.0
Kathy S.
3 years ago
5.0
Greg S.
3 years ago
Anonymous
3 years ago
Thank you for taking the time to review! Glad we could help with your project.
1.0
La'Salle B.
3 years ago
Came in to drop off a flloor plank a lil after 5p.m. At the time, I was the only customer inside the showroom, which would have made it very easy to service me. I was not standing there for very long, which is why I find it very confusing as to why I was not asked to be helped prior to a female customer coming in!! I totally understand that there were only two employees available and Holly was on the phone. But I was not acknowledged until Holly ended her business call. Perhaps I should have been as rude as both the employee and customer, in order to demand service!! In the beginning, I also had an issue with not receiving a detailed itemized invoice., but am grateful to Holly for coming through!
Villa I.
3 years ago
La'Salle, I would like to extend my sincere apology because I believe the employee you are referring to is probably me. I was vacuuming with my back to the door, and I apologize that I I did not see or hear you come in. We always attend to our customers first come first serve so it was my oversight that you were not waited on before the other woman. that came in the store. I did see that Holly was able to update your quote and send it to you before she went home for the evening. I hope I am in the store the next time you come in, so I can make sure you're given the attention that you deserve and can remedy your opinion of our store. Carol
5.0
Michelle W.
4 years ago
Customer service great. Professional, knowledgable and friendly staff. Famy owned smalk business
Anonymous
3 years ago
Thank you for the kind review! Glad we could assist you on your project.
5.0
Nancy S.
4 years ago
3.0
Karen R.
4 years ago
People at store need to get to customers after repeated messages.
5.0
Linda S.
4 years ago
Price was good and the guys that installed were excellent !! Highly recommend !!
5.0
Lesley R.
4 years ago
5.0
Jill G.
4 years ago
We are beyond thrilled with our new LVP flooring-many thanks to Villa Carpets and all of their amazing team members for helping us transform our home into what we knew it could be! Excellent customer service, worked with our crazy schedules, hard work and attention to detail. Highly recommend!
Villa I.
4 years ago
Awesome! Thank you for the review.
5.0
Mona P.
4 years ago
We are very happy with the flooring, carpet, blinds and window treatments. Pam was very helpful with everything. And the installers were very polite and did a good job. Thank you to everyone.
Anonymous
4 years ago
Thank you so much for taking the time to write such a thoughtful review. We're glad our team took great care of you! Thanks again for choosing Villa Carpets!
5.0
Scott V.
4 years ago
I'm glad to give the team at Villa Carpets a 5-star review on the plank flooring installed at my home today, looks excellent. There was a slight hiccup and it was handled perfectly with a "no problem" and quick fix. Could not ask for better people or better service. Thank You Very Much!
Anonymous
4 years ago
So grateful you trusted Villa to help with your project. Thank you for taking the time to write a review! Much appreciated.
5.0
Holly S.
4 years ago
5.0
Barbara B.
4 years ago
Villa Carpets very reasonably priced and professional workmanship.
5.0
Jeff C.
4 years ago
5.0
Anita s.
4 years ago
Love my floors! Amazing installers!
Anonymous
4 years ago
Thank you for taking the time to review! Glad we could assist you on your flooring project.
5.0
Toby B.
4 years ago
Small town feel. They definitely give you the attention you deserve. Have done great work for us and are about to do more, I'm sure!
Carol M.
4 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Shirley O.
4 years ago
Carol M.
4 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Avy B.
4 years ago
Very great customer service. A large variety of flooring styles.
Carol M.
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Sandy W.
4 years ago
Are all very friendly and very very helpful would not go anywhere else They have done my living Room and hallway with carpet getting our kitchen and bathroom done as well 👍
Carol M.
4 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Michelle N.
4 years ago
5.0
Carol H.
4 years ago
We walked into showroom and was immediately greeted by Holly. She showed us all our options for our kitchen floor. Once we decided it was scheduled immediately. The installer was great. They did the floor in a timely manner, were friendly and knowedgeable. They did a wonderful job and cleaned up before leaving. And the price couldnt be beat! We will be back
villacarpetsinc@gmail.com
4 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
4.0
Kathy R.
4 years ago
VILLA CARPETS HAS INSTALLED MY BEDROOM AND LIVING ROOM STAIRS CARPET. THEY ARE ALWAYS VERY GOOD TO WORK WITH AND I AM VERY HAPPY WITH THE PRODUCT. HOWEVER, THE SCHEDULING SNAFU WAS AN ISSUE. I WAS TOLD THE INSTALLATION WAS BETWEEN 9 - 11 WHEN ACTUALLY IT WAS IN THE AFTERNOON. I WAS TOLD THIS ON 3 SPEARATE OCCASIONS. SO NEED TO FIX THAT. I STAYED HOME FROM WORK FOR THE WHOLE DAY WHEN I ACTUALLY COULD HAVE GONE TO WORK. AND TO BE HONEST, NO ONE SEEMED TO THINK THAT WAS A BIG DEAL!
villacarpetsinc@gmail.com
4 years ago
We are so very pleased that you love your new flooring and will review with our staff your concern on scheduling. We appreciate the feedback, and sincerely apologize for any inconvenience this caused.
5.0
Karen F.
4 years ago
We loved that your store was so clean and organized. Holly was spot on with advice regarding color and type of carpet/pad. Installation was seamless, love you guys!!
villacarpetsinc@gmail.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Keener I.
4 years ago
Always great service!
villacarpetsinc@gmail.com
4 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Stella H.
4 years ago
I thought Villa Carpet & flooring did an outstanding job. The installers were great, they were professional installers, they were neat and cleaned up when they were finished. The job was finished in 1 day. Appointment was set up and confirmed 2 days before hand, Appointment time were kept as set and on time. We love our new floor thanks to Villa Carpet and flooring. Thank You Al & Olga Hetkowski
villacarpetsinc@gmail.com
4 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
Stella H.
4 years ago
Thank You again. We will tell any people that want a good store to purchase your services, because it is exceptional.
Stay Safe Al & Olga Hetkowski
5.0
Bonnie I.
4 years ago
Great customer service!!
villacarpetsinc@gmail.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
4.0
jeffrey b.
4 years ago
Carol M.
4 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Paul W.
4 years ago
Great work, beautiful product, very helpful. Been using Villa for years and will continue to go back for future projects
villacarpetsinc@gmail.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Judy A.
4 years ago
Villa consistently provides exceptional service,
villacarpetsinc@gmail.com
4 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Paul V.
4 years ago
Great staff that know their products! Do waste your time at the big box stores support small business and get a better buying experience. Good pricing and quality products.
villacarpetsinc@gmail.com
4 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring!!!
5.0
Andrew H.
4 years ago
Villa Carpets was polite, professional, and did quality work. Would definitely recommend.
villacarpetsinc@gmail.com
4 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
kendra k.
4 years ago
If you need flooring this is the place! Huge selection! Experienced installers and decorators. We are so happy with our floor and carpet! Thank you Holly for taking the time to help me find my dream floors!
Anonymous
4 years ago
Kendra, Thanks for the 5 star review. It was my pleasure helping you find your dream floor! Holly
5.0
Paul V.
4 years ago
Dan and his team are first class! They know their products, the right product applications and a great selection. Installers are very good and do the job right. Do yourself a favor and see them they are competitive in pricing and offer quality products lines. Thanks Dan and Barb appreciate the assistance in helping me again!
Villa I.
4 years ago
Thank you so much for the thoughtful review.
5.0
Toni M.
4 years ago
We couldn’t ask for a better experience in replacing our kitchen and laundry room floor from working with the salesman to the office girls to the installers everyone did a great job especially the installers!!! I am extremely pleased with the work that was done they did an awesome job!!!
villacarpetsinc@gmail.com
4 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
David K.
4 years ago
Thanks no issues. Will consider using you again and will reccomend your company to anyone shopping for carpet.
villacarpetsinc@gmail.com
4 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Wanda M.
4 years ago
Nice experience shopping locally. A plus to be able to take samples home that are not just a small square but an actual store sample that you can compare to your decor. Holly was helpful and reasonable. She worked with me in regard to install and pricing. Would recommend anyone to at least stop by and get a quote. The installers were great... they went above and beyond with unforeseen issues.
Villa I.
4 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
1.0
ray m.
4 years ago
5.0
Jamie E.
4 years ago
Pam and Phil are absolutely wonderful! Their service was amazing and we are so pleased with our blinds. We will recommend Villa to everyone!
villacarpetsinc@gmail.com
4 years ago
We are glad that Phil and Pam were able to help and did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Kelly B.
4 years ago
I am so happy with my new kitchen floor! The guys arrived on time, were very professional and did a great job. Thank you Villa Carpets!
Anonymous
4 years ago
You're very welcome Kelly! It was our pleasure helping you make the right decision- Enjoy! Carol and Dan
5.0
Patrick L.
4 years ago
Dan showed up on time for the estimate. No sales pressure at all. Installer James and his son Tony showed up on time. The no nonsense duo knocked it out in 1 day.No issue"s or complaints. WE purchased Coretec vinyl plank- Jasper Oak. Very happy with the product and looks.
villacarpetsinc@gmail.com
4 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your new flooring and that we met your expectations!
5.0
Linda S.
4 years ago
I would recommend highly.
villacarpetsinc@gmail.com
4 years ago
Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Danielle G.
4 years ago
Thank you, Dan and the Villa Carpet Team! This was another wonderful experience and we are more than satisfied. Being that this is our fourth experience with Villa Carpet and will not be our last. They've made everything from the purchase to the installation an ease. Thank you all again! Danielle G.
villacarpetsinc@gmail.com
4 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you again! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Pat O.
5 years ago
Jeff and Chance did a great job installing the flooring. We love the new flooring. We were very happy with the people in the store and everyone that we met during this process.
villacarpetsinc@gmail.com
4 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Steve H.
5 years ago
Very professional, respectful and friendly installation team.
villacarpetsinc@gmail.com
5 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Lorraine P.
5 years ago
Villa was awesome! Everything was timely and organized. Thank you so much!
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Esther R.
5 years ago
5.0
James T.
5 years ago
Both installers represented Villa very well. They believe in doing everything in a "quality first" way....no cutting corners. They hustled the entire time and worked very quickly. And their output appeared to reflect how fast they worked. They both have warm and friendly personalities, most refreshing. We were very pleased with Heath and Keith.
villacarpetsinc@gmail.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
James T.
5 years ago
No additional comments
5.0
Erin H.
5 years ago
I love this place!!
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Cheryl V.
5 years ago
We always have an excellent experience with Villa Carpet from start to finish.
5.0
Rosemary M.
5 years ago
If you are looking to purchase carpet for your home, and if you are anything like me, you do your homework. Well, look no further. It has been an excellent pleasure dealing with Villa Carpet from beginning to end. The installation was perfect.
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Jean B.
5 years ago
THE INSTALLERS WERE GREAT, NEAT FRIENDLY AND DID A GREAT JOB.
villacarpetsinc@gmail.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Renee W.
5 years ago
Good service as usual.
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Cathy H.
5 years ago
Very helpful sales staff. Good customer service.
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us and our sales team! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Jennifer C.
5 years ago
Loved buying carpet from them from start to finish. Price was better than local competitor, installation was perfect and seamless! Love the look and quality. I will use them again You should too.
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us an amazing review, and we look forward to the opportunity of helping you in the future!
5.0
Carol M.
5 years ago
Very happy w the people involved from start to finish. The carpet looks super.I’m a happy customer.
villacarpetsinc@gmail.com
5 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Carole E.
5 years ago
All the employees of Villa Carpet that we worked with were very helpful and accomodating. We are very pleased with the carpet. Heath and Keith, the installers, did a good job.
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you, we will be sure to mention your kind review with Heath and Keith! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Pam P.
5 years ago
Great quality workmanship. On time and helpful.
villacarpetsinc@gmail.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Shirley O.
5 years ago
Great job. Would highly recommend villa carpets.
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Kathy L.
5 years ago
Totally happy with last flooring installation and the two previous projects. Always recommend your business to my friends!
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Mary P.
5 years ago
The sales people and installers did a wonderful job. The entire experience was almost flawless. I highly recommend if the installers must use a belt sander on the sub-floors, that they use a bag on the sander or vacuum to immediately pick up the saw dust. There was sawdust on my walls, fixtures and in my kitchen cabinets. at the end of the process. All were clean before the process began. This was the only disappointing part of this experience. Get that right and you've nailed it! Thank you and love the company!
villacarpetsinc@gmail.com
5 years ago
It is our goal to take care of our customers, we will mention your concern regarding the sanding with our installers. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Gina S.
5 years ago
Carol M.
5 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Diane B.
5 years ago
Very professional, left rooms vacuumed looked so nice. Very happy with Villa Carpet def will recommend
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
David K.
5 years ago
We’ve been using Villa carpets for 30+ years. We’ve always been happy with the service from start to finish. Dan & Carol go the extra mile to make sure things go smoothly. The installers were professional and a pleasure to work with. Great job! We couldn’t be happier!
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Jennifer R.
5 years ago
Just purchased a whole house of window treatments. Pam was so friendly and helpful. The installer is efficient, polite and removed his shoes in my home. As for the price, excellent quality at a price that couldn't be matched.
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you, we will let Pam and our installer know! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
4.0
Karen L.
5 years ago
We would highly recommend your company to everyone!
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Nick R.
5 years ago
First Rate Company
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Roger I.
5 years ago
5.0
Ben T.
5 years ago
Thank you for helping provide a beautiful, finished look to our basement at reasonable pricing and flexibility in scheduling. Villa has surface our laundry room and now our basement living space.
5.0
Kim C.
5 years ago
Appointments were all on time as scheduled, professional service. Wouldn’t go anywhere else for floor coverings or window treatments
5.0
Daniel D.
5 years ago
I've done business with Villa Carpet 3 times in the past year and have had a wonderful experience each time. They were very helpful, had a great selection of products, and the installation experience was quick, professional, and clean. I would definitely recommend Villa Carpet to anyone who was thinking of having carpeting or hard wood flooring installed.
5.0
Edie R.
5 years ago
Excellent service. Great selection.
Carol M.
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Karen D.
5 years ago
Friendly/Knowledgeable sales staff. Installation crew was on time, friendly and did a great job with installation. It was a pleasure doing business with your company.
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
4.0
Mary S.
5 years ago
Very nice Carpet Lady
Anonymous
5 years ago
Thank you for your review, we appreciate your support and hope to assist you in the future.
5.0
Barbara D.
5 years ago
A few weeks ago I had you guys install my new kitchen floor. I was so pleased with the flooring, installation & professional installers that I decided to have my adjoining family room recarpeted as well. Again I’m very pleased with my new carpet & these installers were also really good & easy to work with. In fact just today I posted a Facebook notice on the Warren Centerline site giving a shoutout to Villa Flooring & described the work I had done & how happy I am with all of it. All comments to my post were positive as well.
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Tami R.
5 years ago
We are so happy with the carpet and the installation. A smooth process from start to finish. Very friendly and professional people. Highly recommend them.
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Jill C.
5 years ago
Everyone that we came into contact with at Villa Carpets was very helpful, polite, and extremely easy to do business with!
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
4.0
Vernita B.
5 years ago
No
villacarpetsinc@gmail.com
5 years ago
Thank you for taking the time to leave us a review. We enjoyed working with you and look forward to working with you on future projects.
5.0
Mary B.
5 years ago
Your installers were ontime and very efficient. They were very professional and courteous.
villacarpetsinc@gmail.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Jim G.
5 years ago
Great experience. Installers were wonderful. Carpet looks great.
villacarpetsinc@gmail.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Betty S.
5 years ago
We have been using family-owned Villa Carpet for over 50 years . The quality of their products are excellent, the owners and employees are a pleasure to work with and I will continue to recommend them to friends and relatives.
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Sue S.
5 years ago
We walked into the store to a friendly and helpful staff. We were pointed in the right direction of colors and style that was in our mind. The finished job was done perfect and looks amazing. Thank you Dan & staff
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Connie B.
5 years ago
Did a great job of laying carpet in my family room. Will definitely use Villa Carpet again.
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Peggy M.
5 years ago
Friendly staff, skilled service, quality carpet!
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Kathy R.
5 years ago
Love my new carpet! Villa Carpet did an excellent job and I would highly recommend them. Very friendly, knowledgeable and professional. There is a reason they have been in business for so many years. They know what Customer Service means!
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Daisy W.
5 years ago
Very professionaal
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
5.0
Matt H.
5 years ago
Great service and installation. Highly recommend them.
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Cindy L.
5 years ago
Everyone at Villa was amazing....as always. My family has been using them for over 20 years.
villacarpetsinc@gmail.com
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, we truly appreciate working with you all these years!
5.0
Cindy L.
5 years ago
Everyone at Villa was amazing....as always. My family has been using them for over 20 years.
5.0
Cindy L.
5 years ago
Everyone at Villa was amazing....as always. My family has been using them for over 20 years.
5.0
Cindy L.
5 years ago
Everyone at Villa was amazing....as always. My family has been using them for over 20 years.
5.0
Cindy L.
5 years ago
Everyone at Villa was amazing....as always. My family has been using them for over 20 years.
4.0
Angie Y.
5 years ago
There was a small issue that was immediately addressed. Always have had an exceptional experience with villa carpet. Thank you Dan and your sales team.
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Sharon C.
5 years ago
I would recommend Villa Carpets. They were very patient and helpful with my installations. The installers were prompt and very professional. They cleaned up after they were done with the job. Could not of been happier with their service. Will use them again.
villacarpetsinc@gmail.com
5 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
5.0
Jennifer V.
5 years ago
5.0
Sally P.
5 years ago
We had Villa install carpet for our entire house. The whole process went wonderfully. The quality of the carpet and installation was outstanding. Villa is my go to place for all my flooring needs.
villacarpetsinc@gmail.com
5 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Richard O.
5 years ago
Very professional work and we are very happy with everything. we have been asked by neighbors and family who did our floors and we gave Villa Carpet a recommendation.
villacarpetsinc@gmail.com
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and referring us to your friends and family!
5.0
Thomas K.
5 years ago
Villa carpet recently installed new carpet in my finished basement. They did an outstanding job. The personnel at their home location were very helpful and knowledgeable. The installers were friendly, helpful and sort of like perfectionists. This is a good thing. The carpet looks wonderful. I recommend this company to anyone. You will be completely satisfied. Great job. Regards, Tom Killewald
Villa I.
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Barbara D.
5 years ago
5.0
Robin M.
5 years ago
Anonymous
5 years ago
Thank you for your review. We are so very pleased that you had a great experience with Villa Carpets!
5.0
Jeannine S.
5 years ago
Dan and his team worked tirelessly to complete a two day job in one day so I could make my move in date. Top notch workmanship and great customer service. I would recommend them highly!!
Villa I.
5 years ago
We are happy to hear that we were able to provide you with a smooth and speedy experience with us! Thanks for taking the time to write us a review, and know that we are looking forward to helping you again in the future!
4.0
Robyn C.
5 years ago
5.0
Patricia D.
5 years ago
I just had beautiful carpeting from Villa Carpet Installed throughout my condo and I love how it has brightened my whole place. The whole process went without a flaw from Dan coming out to measure to the excellent, friendly carpet Installers Rob and Heath. I am so pleased! They were professional and did everything to satisfy me.
Villa I.
5 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Ann M.
5 years ago
5.0
William P.
5 years ago
Anonymous
5 years ago
Thank you for taking the time to write a review. Your kindness means a lot to us.
5.0
Dave G.
5 years ago
Great service and tremendous customer support! Family owned business with high quality installation and meticulous attention to detail. Very impressed with all of our carpet, vinyl plank and window coverings. I highly recommend them.
Villa I.
5 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kirk T.
6 years ago
All floors and windows are from villa in our home!
Villa I.
5 years ago
Thank you for your review. Your kind words mean a lot to us. We are so very pleased that you love your flooring and window treatments!
2.0
Kelly E.
6 years ago
We had whole house carpet installed (about 1300sq ft worth) Our in store experience was great. They helped me pick a carpet and discuss what would work best. Everything after that was bad. I paid my deposit and then never heard anything about scheduling the install. Turns out they had not even ordered the carpet. Which delayed everything and it was stressful because we should have been able to be scheduled before our movers came. They did call me back and got us scheduled in time (after being upset with them.) The installers came, measured and cut. That is when we found out Villa Carpet did not order enough carpet. 2 days of install and then we had to wait for additional carpet to be ordered to finish the job. He wanted me to finish paying then but I refused until the job was complete. The installer said he couldn't come back right away which I told him was unacceptable. He agreed to come back sooner but then called me the day of to say he couldn't. I again told him that was not acceptable because we had the moving company coming the next day so he did come, but was clearly upset about it. 3 days of install and they never brought a vacuum to clean up. He kept "forgetting" it. He said he could use my personal one or leave it for me to clean up! They also clogged our bathroom toilet and never told us. We found it much later. Disgusting. I would not recommend Villa Carpets. I wanted to support a smaller family run business but it was not a good experience.
Anonymous
6 years ago
Kelly- We sincerely apologize that we did not meet up to your expectations when you purchased your new carpeting from us. Upon reviewing your order, I see you were under a time constraint with your movers and our goal was to make sure we did not disrupt your move. We obviously feel short. I will also review your comments with the installation crew that installed your job. We appreciate your feed back so we can address these issues. We take comments like this very personally, and again apologize that we did not live up to the strong 46 year reputation that we work so hard to maintain. Please let Dan or me know if you have any other issues going forward. Sincerely, Carol McClung Co-Owner Villa Carpets
5.0
Justin P.
6 years ago
Anonymous
6 years ago
Thanks so much for the 5 star review Justin!
5.0
Sandra M.
6 years ago
Love love love my new shutters thanks to Pam and her husband for all their hard work from recommendations to installation
5.0
Tom N.
6 years ago
I am a real estate associate & independent broker and also buy and renovate houses. I have had work done by Dan at Villa carpets on my own projects as well as clients and relatives. The work has always been reasonably priced, but most important, the quality of product and installation has been absolutely excellent. My last project was a 3,000 home in Oakland Township that Villa did vinyl in a basement laundry area, beautiful 50 year guaranteed solid 3/4 hardwood on the main floor, carpeting on the two other floors and it was all superb. They did a carpet and vinyl installation on one of my brothers investment homes and he said it was the best he has ever had done. Just a number of weeks ago they did a total blind install in one of my clients investment properties and that was outstanding as well. I highly recommend them.
Cassie N.
6 years ago
We want to say THANK YOU, for taking the time to write such an amazing review! We are glad that we were able to help and that our team did an awesome job of taking care of you! It's always great working with you on your projects, look forward to working with you again soon!
3.0
Jim S.
6 years ago
Their installers are extremely unprofessional. They swore loud enough for my kids and wife to hear. They used our master bath as their personal bathroom for two days. They blasted rap uncensored so loud it woke up our napping 1yo. One guy kept repeating they should have never taking our house on. The job was too complicated for them. I came home from work early because of the chaos I heard through the phone. They left a mess. They tried to take my scrap pieces. I had to ask them three times to unload my carpet from their van. Each time they'd only take a few pieces out. I spoke with the owner and owners sister. They assured me those were his best guys. He apologised but didn't seem to care. We paid 6000$ to get treated with the utmost disrespect in our own home.
Anonymous
6 years ago
Jim and Lisa- Dan and I want to apologize once again for the fact that you were disappointed with our crew and the service you received. Being in business for 46 years we work hard to maintain a strong reputation. When a situation like yours occurs, please know that we do care and did address all your comments with our installer. He will learn from this going forward, but unfortunately that does not erase your disappointment. I appreciate that you took the time to talk to me and my brother. If you have any other concerns please contact me or Dan. Sincerely, Carol McClung Co-Owner Villa Carpets
5.0
Mark C.
6 years ago
Cassie N.
6 years ago
Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
4.0
Travis F.
6 years ago
Awesome
Anonymous
6 years ago
Thanks for taking the time to provide a review, know that we would be happy to help you with anything that may you need in the future!
5.0
Karen A.
6 years ago
5.0
Phyllis A.
6 years ago
I had my kitchen flooring installed by Villa. They did a wonderful, professional job so much so that I had them install a carpet in the living room a year later. The guys were personal and funny too! Holly helped me pick out and decide on the color of my carpet. It's a great company to work with.
Villa I.
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Sterling A.
6 years ago
Villa Carpets are the Best!!!! Family Owned Business, Perfect Service. Holly and the Crew are Awesome A++++++++!!!!
Cassie N.
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review!
5.0
Jason B.
6 years ago
Highly Recommend Villa Carpets, We have always received GREAT SERVICE, Holly and The Crew are always Great to work with. Thank You Again Sterling Tire and Auto
Villa I.
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Greg S.
6 years ago
5.0
Nick L.
6 years ago
Best carpet place in the business. Family owned operation. Don't call the carpet guys first call Villa. They go the extra mile to appease their customers. Id give them a 10 if I could we love the carpet that we picked out.
Anonymous
6 years ago
WOW! Thank you for the wonderful review, we're happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Mona J.
6 years ago
My mom began using Villa almost 20 years ago. My husband and I used just used them for our family room and the experience was amazing! Dan was so patient in explaining everything to me in the showroom…from carpet styles, types and the different pad choices. He gave me samples to take home and he made sure we selected the right carpet for the way we live…high traffic, pets, stain repellent, etc. Heath and Rob, the installers, were awesome! They took such care in making sure the room was perfect. They were so kind, neat, tidy and conscientious. The entire experience was a pleasure and we will be sure to recommend Villa to all our friends. Sure, you can go to a big box retailer…but for the best service and quality, I think that shopping local and supporting small businesses is the only way go!
Cassie N.
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Stephanie M.
6 years ago
Professional, courteous, and CLEAN! They installed carpet and blinds two years ago in my new place. The carpet has held up, the blinds still look great, and I know I can call them if an issue ever arises. Can't wait to use them again for my next place!
Cassie N.
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Jessica M.
6 years ago
I have been doing business with this company for years. I'm currently on my 7th project with them. They do awesome work and treat their customers VERY well!
Cassie N.
6 years ago
We are happy to hear that you had a great experience with us once again! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kevin H.
6 years ago
I went shopping today at Villa carpets and the staff was very professional, extremely helpful and found me a great carpet i wasnt even looking for
Anonymous
6 years ago
Thank you for taking the time to review Villa Carpets, we appreciate the kind words. We are glad you enjoyed working with our staff!
5.0
Kirsten O.
6 years ago
Excellent service!
Cassie N.
6 years ago
Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Victoria M.
6 years ago
Cassie N.
6 years ago
Thank you for your review. We take pride in our staff and value you, our customers!!!!
5.0
Beverly L.
6 years ago
This is our second time of purchasing carpeting from Villa Carpet , Holly and Pam in the office are so helpful . When they set the appointment up for Dan to come measure he is always on time , friendly and so helpful . Look forward to working with them again . They are a awesome family owned company to work with . And I would also like to add that the installers are also great , very friendly and caring . Thank you Dan and staff. Bev & Earl
5.0
Rix S.
6 years ago
5.0
Caprice G.
6 years ago
Thank you so much for helping us with our decision for our dining/kitchen room flooring! Your staff is wonderful! The installation team was so professional and they did a stellar job! I will recommend you to everyone who is in need of your services. Thanks a whole bunch! Paul and Caprice :)
Chris D.
last year
Hello sorry for the inconvenience I found you in suggestions I visited your Facebook profile which I liked, also your publications I would like to be part of your friends so if you don't mind I would like you to add me as a friend I would be very happy to receive an invitation from you Thanks😊
Steve R.
last year
May this year bring new happiness, goals, achievements, and a lot of new inspiration for your life. Wishing you a year fully loaded with happiness.. How are you doing and how is the weather over there? I'm really impressed with your profile and personality. I also admire your good sense of humor here ☺️☺️☺️☺️🙂🙂. I don't normally write in the comment section, but I think you deserve this complement....I'll like to be your friend if you don't mind kindly click on my profile to add me up if you don't mind thanks..
4.0
Ed T.
6 years ago
4.0
Phyllis A.
6 years ago
5.0
Annie R.
6 years ago
Everyone in the office is very friendly and professional, and they answered any question I had. They allowed me to take my time in choosing my floor and were not pushy at all. The installers called ahead before they came out on the day of the installation. They too were friendly and professional and did a great job. Everything went very smoothly and I love my new floor!
villacarpetsinc@gmail.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Ann B.
6 years ago
I am EXTREMELY happy with my new wood floors! The workmanship was excellent and everyone comments how great my floors look! I am VERY happy I picked Villa Floors to do the job! The installers were perfectionists and stayed at my home until the job was to their satisfaction! I will definitely be calling Villa to install new carpeting in my bedrooms very soon! Thanks again for a job well done! Ann
villacarpetsinc@gmail.com
6 years ago
We are thrilled to hear that our installers were aware of your needs throughout the installation process and did a great job taking care of you! Thanks for writing us a review!
Ann B.
6 years ago
Could you please take my last name off the review. Just use my first name if possible! Thanks! Ann
5.0
Danielle N.
6 years ago
Salesperson was great and gave options without being pushy. Very happy with install and the way the blinds look. Thanks!
villacarpetsinc@gmail.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Jamie R.
6 years ago
Great service, great price, great install..!!!
villacarpetsinc@gmail.com
6 years ago
Thank you for your review. We take pride in our staff and value you, our customers!!!!
5.0
Larry R.
6 years ago
Excellent installation. Only problem were a few black marks left on both door jams around bedroom doors.
villacarpetsinc@gmail.com
6 years ago
Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
Larry R.
6 years ago
Thanks. Again, a great installation. Will use you again. Jim Townsend
5.0
Annie D.
6 years ago
HIGHLY recommend Villa Carpet!!!! Dan and his entire crew are top notch guys!!! He'll give you a good, fair price and honest opinions too!! We've had them out twice, once for kitchen vinyl and once for basement carpet, and both sets of installers were nice and friendly and did a great job!!!
villacarpetsinc@gmail.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Marty S.
6 years ago
From the quote to the installation, everyone was courteous and showed up exactly on time. Installation was first rate. Nice job, right down to the final vacuum before they left.
villacarpetsinc@gmail.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Paul B.
6 years ago
Excellent service, price and quality of materials . Excellent- i will use again.
villacarpetsinc@gmail.com
6 years ago
Thank you for your review. We take pride in our staff and value you, our customers!!!!
5.0
John G.
6 years ago
Thank you...outstanding job..start to finish.
villacarpetsinc@gmail.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Jill G.
6 years ago
Amazing service and installation. We only choose Villa for our flooring projects! Thanks so much Jill
villacarpetsinc@gmail.com
6 years ago
We love working with you too Jill! Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
R. R.
6 years ago
The service here is top notch. I recommend shopping around before you go here to experience the difference.
Cassie N.
6 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Justin C.
6 years ago
Thank you Villa Carpet for the donation of red carpet for are event at church are guest were so excited for the red carpet entrance. Please make villa carpet your first and last stop for all Your carpet and flooring needs. #NightToShine2018 #TimTebowFoundation #WarrenWoodsBaptistChurch.
Villa I.
6 years ago
We are so happy we could help assist with this special event! Thank you for the kind review!
5.0
Dawn W.
6 years ago
5.0
Melissa O.
6 years ago
We had an amazing experience with Villa. In the show room we spent a lot of time with Holly. She was awesome in helping us set up an appointment for installation and teaching us about different carpets. The installers also did a great job! If we need carpet again, Villa will be the only place we go. Thanks Villa!
Villa I.
6 years ago
We're so happy you had a great experience with Villa Carpets and enjoyed working with our designers and installers! P.S. Congrats on your new baby!
5.0
Nancy C.
6 years ago
Great customer service! Nice job on installation of carpeting ! I would recommend Villa Carpet to others.
villacarpetsinc@gmail.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Carole M.
6 years ago
Crew was very professional. The weather was bad with lots of snow and they made sure to cover my floors when they had to go back to the truck several times.
villacarpetsinc@gmail.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
4.0
Christina A.
6 years ago
I wish we would have been given the extra carpet. We purchased a piece that I think was 12x18 and the room was about 10x13. Also, installers should have shoe covers especially when it is snowy/wet out. The installers were very nice and quick. I appreciated the call on their way. The sales rep was awesome and so was Dan when he came to measure and check other room. Much appreciated service and the replacment of padding.
villacarpetsinc@gmail.com
6 years ago
Thank you for bringing this to our attention, we will be sure to take this into account in the future. The remnant purchased was a 12x15, when you include the closet most of the carpeting was used. Our installer may have felt there was nothing useful to be left, but again we will bring it to their attention to discuss with the customers prior to removing from the home! Thank you for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
Christina A.
6 years ago
I did talk to my husband and the piece was marked 12 x 18 in addition to the installers telling us they did cut the carpet at the warehouse and didn't bring all the remainder becuase it was damaged. They did offer to call and see if it was still there for us.
Truly we are happy with everything, I was just bringing this up as the email came to me. I would never leave a negative public review or even talk bad about your business. We do love your service. Thank you.
5.0
Mike S.
6 years ago
At Villa Carpets I have gotten great service for over 30 years with my flooring needs.
villacarpetsinc@gmail.com
6 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Rich F.
6 years ago
Before the crew left they offered to and did reassemble our dinette table. Our son and grandson took the table apart to remove it from the dinette because it is solid wood and very heavy and bulky. Your guys were great and cleaned up each day before they left. They did an excellent job. We are very happy with the outcome and will continue to recommend Villa. Dick and Rita Fuhrman
villacarpetsinc@gmail.com
6 years ago
Rich and Rita- I'm glad we were able to find you the perfect floor for your kitchen! Carol
Rich F.
6 years ago
Thanks Carol,
We appreciate your help.
Dick Fuhrman
5.0
Shannon H.
6 years ago
Very happy with my carpet and the install!!
villacarpetsinc@gmail.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kevin H.
6 years ago
First class service and quality.
villacarpetsinc@gmail.com
6 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Michael M.
6 years ago
This is the 2nd year in a row we've had Villa come in and do some work. Last year it was carpeting, this year it was a new kitchen floor. Great company, great people that work there, highly recommended!!
villacarpetsinc@gmail.com
6 years ago
We are glad that we were able to help and that our team did an awesome job of taking care of you! Thanks for taking the time to write us a review, and we look forward to serving you again in the future!
5.0
Holly
6 years ago
Excellent customer service! Installers are very professional!
villacarpetsinc@gmail.com
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Kozlowski G.
6 years ago
very satisfied,thanks
villacarpetsinc@gmail.com
6 years ago
Thank you for your review. We take pride in our staff and value you, our customers!!!!
5.0
Nestor R.
6 years ago
I had a great experience with Villa Carpets when replacing the carpets in my house. They were extremely professional and my house looks great.
Anonymous
6 years ago
We are so pleased that you enjoyed your experience using Villa Carpets! Thank you for taking the time to view, we appreciate your support!
5.0
Nestor R.
6 years ago
5.0
Ken F.
6 years ago
Just a note to say how much we appreciate Villa Carpet’s recent service to my son. He is in a wheelchair, and the individual that gave him an estimate for a laminate flooring at his house was very respectful to him, talking directly to him rather than his mother who was also present (my son later commented this was what made him use Villa instead of the two other companies that gave him estimates). Also, Villa diligently worked on a solution for a transition trim piece which had become damaged and had to be replaced with a different design (free of charge). We will certainly recommend Villa to all our relatives and friends. P.S. we are all very pleased with the flooring that was installed!
5.0
Patricia F.
7 years ago
5.0
Christine R.
7 years ago
We had them install Armstrong vinyl floor in our large kitchen, laundry room, half bath and hallway. Installers did an excellent job with minimal seams. Also, had blinds installed in three rooms. Very impressed with the quality of materials and professional installation.
5.0
Kenneth K.
7 years ago
Great job! Had living room and three bedrooms carpeted. The entire team was very professional. We would highly recommend Villa Carpets.
Villa I.
7 years ago
Thanks for the recommendation Ken-word of mouth has kept us strong for 45 years!
5.0
Jason H.
7 years ago
Wide selection of suppliers and styles. Fair prices. Friendly and helpful staff. All installers work for the company no sub contractors and all have many years of experience in the flooring field.
Anonymous
6 years ago
Thanks Jason-we're glad you liked our installers!
5.0
N I.
7 years ago
Anonymous
6 years ago
Thanks for the great rating Mr. Islam!
5.0
Rick D.
7 years ago
5.0
Josh S.
7 years ago
Bought our home in 2016 and I bought my carpet for my Bedroom and Stairs. I could not be happier with the customer service, lack of hassle, and amazing quality of my carpet. I will be returning when I need flooring for my entire upstairs remodel.
Villa I.
6 years ago
We are glad to hear this! Thanks for writing us a review, and know that we would be happy to help you with anything that may you need in the future!
5.0
Robert V.
7 years ago
Great company had carpet put in by them several times all their installers are great also Holly and Carol are the best at sales along with Pam also had window treatments installed very good company I am very pleased
5.0
Peggy O.
7 years ago
Don't go anywhere else.!!! Just had my whole condo carpeted. Beautiful job..
5.0
Jennifer T.
7 years ago
Always use villa for flooring and window treatments. They always take great care of us!
Villa I.
6 years ago
We are happy to hear that you had a great experience with us! It is our goal to take care of our customers and I'm glad that our store was able to take care of you. Thank you for taking the time to write us a review, and we look forward to the opportunity of helping you in the future!
5.0
Dan
7 years ago
I have used Villa Carpet for over 30 years.They have been nothing but professional and go above and beyond to please the customer.There store is very well stocked with a great selection of all the latest styles and brands of flooring.The staff goes out of there way to make sure your flooring project goes as smooth as possible.
Villa C.
7 years ago
Thank you for the thoughtful review, we appreciate your continued support!
5.0
Holly S.
7 years ago
Villa I.
6 years ago
Thank you for your review. We take pride in our staff and value you, our customers!!!!
5.0
Trisha R.
7 years ago
Dennis and Jay did an amazing job installing my carpet....Love it!!
Villa I.
7 years ago
Thank you, were happy you're another satisfied customer!👍
5.0
Molly G.
7 years ago
Anonymous
6 years ago
Thank you for the 5 star rating! Its great to work with wonderful customers like yourself!
5.0
William S.
7 years ago
Great experience start to finish. Sales staff knowledgeable and very helpful, excellent selection in the showroom. Professional installers. Great customer service. Will be back!
5.0
Eric J.
7 years ago
Great company. My wife and I had vinyl flooring installed in our sunroom. They had a great selection in stock. The price was great. We checked a few other places, but Villa's pricing was the best. Their installers are employees and not contractors. Sales people are not commission, so you don't get the experience of a pushy sales person. The owners are hands on too, one of the owners came out to do our estimate. Great experience.
4.0
Teanna B.
7 years ago
Nice....#everything Will return in a few weeks Thank u
5.0
Marie B.
7 years ago
I have used Villa for over the last 20 years. I always receive amazing service, a quality product at a competitive price! I have always referred them to all my associates and friends and have not had a single complaint. I wish ALL small businesses represented as well as Villa, GREAT JOB -- it's no wonder you have been around for years!!
Anonymous
5 years ago
Thank you for your kind review, we truly appreciate our customers and love assisting you on your projects! Thank you again for choosing Villa!
5.0
Marie B.
7 years ago
Whether it's been carpet or other flooring products, Villa always has an excellent product, competitively priced and professionally installed. I am branching into their window treatments this year and can't wait to see the finished room. The flooring was an excellent alternative than my first choice, thanks to Holly! Can't say enough good things about Villa Carpets!
5.0
Kelly A.
7 years ago
My friend got such beautiful carpet that I had to have it too. The staff was an excellent help and the installers were wonderful. Only one place to go for carpet in my book.
5.0
Securus 7.
7 years ago
Very helpful down to business people! Had a tight budget and timeline and they hit it out of the park on both fronts!
5.0
Chris S.
8 years ago
Wonderful job. They completed my 1700 sq ft basement and stairs. It turned out amazing. They sent out professional installers that seemed to really cared about the work they did. The sales team showed me the style and stayed within my budget. Just a tip, opt for the best padding. It makes a world of difference. I now spend my evenings with my dogs in the basement playing on the floor because it is so comfy...and they hate playing on the hardwood upstairs.
1.0
Nicole V.
8 years ago
Villa I.
8 years ago
We were very empathetic of the situation that this customer encountered with the wood flooring she selected. The wood was backordered from the manufacturer, and then the distributor made the mistake of sending the wrong product. Unfortunately the order for the proper wood was continued on a long backorder through the manufacturer. I spoke to Nicole personally gave her a sincere apology and offered her a discount if she decided to reselect a product from a different manufacturer, since we were not able to obtain the wood product she had originally selected until end of June. Customer had every right to be upset, but the issue of backorder was out of Villa's hands. No discount was given because the customer chose to cancel her order do to the fact she did not want to wait any longer and did not want to reselect a different product, very understandable. We are all very apoligetic that this customer was upset and disappointment. This was a very unusual episode that had happened here at our store. Not usual conduct for Villa Carpets, Inc.
Nicole V.
8 years ago
This is not true and another reason why we cancelled. We were NEVER offered a discount. And there were plenty of other reasons to cancel. I am not trying to trash talk. I gave credit to the good you guys did as well and we would appreciate the same courtesy.
1.0
nicole v.
8 years ago
Let me start by saying we are not complainers at all! I have never left a bad review before for any company. Even if I was not happy. I completely understand people are human and we all make mistakes and I will be the first to just let it go. BUT>>>Our experience was a NIGHTMARE I am still paying for.. To be honest we like our carpet and they did a good job with the install. IT was quick and a decent price. We hired them because they did my parents floors and my aunts and they did look very nice. Even though they both warned me they had many issues with them. we figured we were safe because there was no way they would want to screw ours up also. And both of there wood floors looked very nice. Boy was I wrong! After several misquotes, the wood being delayed three times, and months of waiting for our wood it finally arrived! The day they were dropping it off I was devastated to see they ordered the wrong wood! I seriously wanted to cry! We hired a moving company ($200) to move our entertainment center even though it was included in the price. We were trying to be nice because we knew how heavy it was! Meanwhile it is still sitting in my kitchen. :( The wrong wood being delievered was not all Villa Carpets fault. There was a transition between the wood company and somehow it was mislabeled. However they treated us like this was our fault. I was in shock at how we were treated. We were not offered one penny off for the inconvenience. And we did not get an apology until I told them I was shocked that no one even told us sorry. Our 3rd install date was suppose to be April 7th. Due to them ordering the wrong wood the new install date they gave us was June 27th! I could go on but the very thought of this makes me sick! VIlla Carpet did mail us a $50 carpet cleaning gift card. REALLY??? Thank you for the reminder that we still have crappy carpet! Luckily we found 1 Wood in Livonia and they are in the process of installing our dream floors! And we could not be happier! Difference in service is NIGHT AND DAY!
5.0
Bert C.
8 years ago
They did a great job with our basement finish. Carpeting looks amazing, the walkout entry was completed per requeat, and the crew was FANTASTIC and so very polite. Very impressed.
5.0
Kaitlyn C.
8 years ago
The customer service at Villa Carpets is outstanding. I was able to work with Pamela and Carol and they made the process of picking out new window treatments so much easier! They have an eye for design and spent a lot of time with me to make sure I was getting exactly what I wanted. Their products are high quality and reasonably priced. The installation was done perfectly and I am so happy to have beautiful new blinds and carpet in my home. I would highly recommend Villa Carpets, its a great local business that truly cares about their customers.
5.0
Kathy B.
8 years ago
We had Villa install a hardwood floor in our Family Room and it is beautiful! We absolutely love it! Holly was a pleasure to work with and so was Dan. We will definately use them again for our next project!
5.0
Jen W.
9 years ago
Thank you for a job well done!! I love my new kitchen flooring and bedroom carpet that was installed this past week!! It was great working with Pam and Dan!! I hope to be back in the near future for blinds!! :)
5.0
Christine S.
9 years ago
Bryan A.
last year
I'm really impressed with your profile and admired your good Sense of humor here, i do not usually write in the comments section but i think you deserve a compliment, it would be an honor if we can be good friends here on Facebook, i don't want to be rude sending you a request without your permission, but i have sent you an request but it not going through, if you do not mind can you kindly click on my profile and send me a friend request or an message.
5.0
Betty B.
9 years ago
5.0
pacecar1145
10 years ago
Recently purchased a home and we had the lineolum and carpet replaced. The price was reasonable. They did a fantastic job and I would highly recommend them!
5.0
Brian W.
11 years ago
5.0
Jennifer P.
11 years ago
5.0
Chloe W.
11 years ago
5.0
Pamela A.
11 years ago
Villa Carpets is an awesome place to buy flooring or blinds because you get to work with the best salespeople (like me)!
Jen W.
9 years ago
You were great to work with!! Thank you so much for your help!! The kitchen turned out amazing!! And the bedroom carpet is so plush! We couldn't be happier!
Pamela A.
9 years ago
You are so welcome. You guys were awesome to work with.
5.0
David D.
11 years ago
5.0
Michele M.
11 years ago
1.0
Ke K.
11 years ago
Villa I.
9 years ago
This name is NOT in our customer data base.
5.0
John L.
11 years ago
We recently replaced A LOT of carpet in our home, some of it at least 30 years old. The existing carpet and padding included a lot of questionable choices in installation by the prior owners, and required a lot of thought by the new installers. Working with Villa was a pleasure from the beginning. Holly greeted us warmly in the store and was knowledgeable and reasonable. Dan, the owner, came out to do the measurement and was nothing but professional and efficient. The installers, Heath and Rob(?) were fantastic. They took their time and did everything to the standards they would expect in their own homes. They were also personable and fun to have around, and there was a lot of joking and kidding going on during the three days it took to get this major job completed. Of course we like the new carpeting, but what is even more striking is the difference between the qualify of how the old carpet was installed and how the new carpet is installed. The stairway went from being baggy, over-padded, and sloppy to a neatly tailored set of steps to the second floor. I could not recommend Villa any more highly. FYI, they did not ask me to post a review for them. I've just that pleased, and I'm a pretty picky customer.
5.0
hols914 C.
17 years ago
A wonderful floor shopping experience. Excellent customer service! Great selections and pricing!!!
I went to Villa Carpets after shopping around many different flooring stores. They gave me EXCELLENT customer service, and great pricing. They had a huge selection to choose from. Carpet, hardwood, vinyl floors and even window treatments. Their sales associates were very knowleadgeable and helpful in making my decision and I received fast installations. Their installers were very professional and did beautiful work. I will definitely go back to Villa Carpert for all my flooring needs.