FOGELSONGERS AFFORDABLE FLOORS

4.5
|
43 Reviews
Full service Floor store at discounted prices!!! Trust the Quality, Love the Value!!!!
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Fogelsonger's Affordable Floors 3489 N Linden Rd, Flint, MI 48504-1744 810-733-1500 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.5
|
43 Reviews

Reviews


5.0
2 weeks ago Love this place! They did an amazing job on my floor, guys were great, great price too! Highly recommend!
5.0
2 months ago Five plus stars for Fogelsonger's. This is the second floor they have installed for me. The first was decades ago; that floor held out beautifully for twenty plus years. I changed to oak for a new look and what a difference it made. The workmanship is excellent as usual; the project only took two days, everything spotless when they left. I love my floors, thank you Fogelsonger's.
2 months ago Thank you for taking the time to review us! We had a pleasure working with you! We always appreciate feedback from our customers!!
5.0
2 months ago We love Fogelsonger's. They are the ultimate in professionalism. They try to keep things simple for you, but if you are picky, they will work with you until you are satisfied. Their installers are also top-notch in the business and do things right. We have had a great experience with this company twice now, and when we need flooring again, this is where we will go.
2 months ago Thank you for the kind review, we are so glad to hear you had a great experience working with us!
5.0
5 months ago Great knowledgeable staff!. Best installers around!!
5 months ago Thank You!! We definitely take pride in what We do!!
3.0
5 months ago A little expensive.
1.0
5 months ago I'll start out my saying we had our full bathroom done last year and loved it. This year we had them do the floor in our dining room and living room and loved that as well. The kitchen and entry way a entirely different story. The guys showed up over an hour early and then seemed very inconvenienced that I didn't have my car moved for them. They looked at the subfloor which we had ceramic tile down and said they'd have to charge us an additional $150 to grind the floor because we were unable to get all the mortar off the floor. The one guy noticed there was a soft soft in the floor next to the stairs and I said yes I had noticed that too. The other guy said my husband could nail up a 2x4 in the basement to help support it. Meanwhile the first guy was bouncing up and down on it the entire time. Then the other guy said "quit bouncing on it or you're going to break it and we'll have to replace it." They started nailing down the under laminate and once they finished I had to make the decision which way the tile faced. When they came back to start laying our luxury vinyl floor they said it was a good thing that we went with a staggered pattern because our floor was very wavy. I mean I'm not a flooring contractor but don't you think they would have mentioned that our subfloor should have been replaced! I came home that night to glue left on the floor, high spots in the floor, and very visible seams. Also, when they left didn't nail down the finishing strip between the living room and entryway because they didn't have the right one with them. My husband called and spoke to Joe, the manager, and expressed our concerns with the floor. We wanted Joe to come out and look at the floor. Joe was scheduled to come out on Tuesday and he had to call to reschedule. When Joe came out he told me that the floor looked great. He explained the visible seams that I see are because the tiles have beveled edges and since we choose to not do grout that's why we see them. I showed Joe the glue that was left on the floor and the high spots. Joe told me that the glue spots don't show up till there's dirt on them so that's probably why they weren't cleaned up that day. I told Joe "they were there that night when I got home". He explained the finished strip was his fault too because our floors are different heights. When I talked to him about the unevenness of my floor he said that's probably because I have different sized beams in my basement and that's not their responsibility to fix it's mine. Again I'm not a flooring contractor! Joe set an appointment for the installers to come back out on Thursday which my appointment was between 8-9. He called the day before stating they had to finish another job that morning which is completely fine and said they'd be there between 11-12. They showed up at 12:40. They came in nailed down the finishing strip cleaned up some of the glue. There's still spots of glue on the floor! Sloppy sloppy sloppy work! I'm very disappointed!
5.0
5 months ago The BEST customer service! I will never worry about damage or repair because Fogelsonger's will ALWAYS stand behind their product and their service. Incredibly positive and seamless transaction from start to finish!!!! Small business that TAKES CARE of their client!!!!
5 months ago Thank you for taking the to give this review. We work to give the best customer service we can. The motto simply being treat others the way you'd like to be treated! Again, thank you
1.0
5 months ago I’ll start out my saying we had our full bathroom done last year and loved it. This year we had them do the floor in our dining room and living room and loved that as well. The kitchen and entry way a entirely different story. The guys showed up over an hour early and then seemed very inconvenienced that I didn’t have my car moved for them. They looked at the subfloor which we had ceramic tile down and said they’d have to charge us an additional $150 to grind the floor because we were unable to get all the mortar off the floor. The one guy noticed there was a soft soft in the floor next to the stairs and I said yes I had noticed that too. The other guy said my husband could nail up a 2x4 in the basement to help support it. Meanwhile the first guy was bouncing up and down on it the entire time. Then the other guy said “quit bouncing on it or you’re going to break it and we’ll have to replace it.” They started nailing down the under laminate and once they finished I had to make the decision which way the tile faced. When they came back to start laying our luxury vinyl floor they said it was a good thing that we went with a staggered pattern because our floor was very wavy. I mean I’m not a flooring contractor but don’t you think they would have mentioned that our subfloor should have been replaced! I came home that night to glue left on the floor, high spots in the floor, and very visible seams. Also, when they left didn’t nail down the finishing strip between the living room and entryway because they didn’t have the right one with them. My husband called and spoke to Joe, the manager, and expressed our concerns with the floor. We wanted Joe to come out and look at the floor. Joe was scheduled to come out on Tuesday and he had to call to reschedule. When Joe came out he told me that the floor looked great. He explained the visible seams that I see are because the tiles have beveled edges and since we choose to not do grout that’s why we see them. I showed Joe the glue that was left on the floor and the high spots. Joe told me that the glue spots don’t show up till there’s dirt on them so that’s probably why they weren’t cleaned up that day. I told Joe “they were there that night when I got home”. He explained the finished strip was his fault too because our floors are different heights. When I talked to him about the unevenness of my floor he said that’s probably because I have different sized beams in my basement and that’s not their responsibility to fix it’s mine. Again I’m not a flooring contractor! Joe set an appointment for the installers to come back out on Thursday which my appointment was between 8-9. He called the day before stating they had to finish another job that morning which is completely fine and said they’d be there between 11-12. They showed up at 12:40. They came in nailed down the finishing strip cleaned up some of the glue. There’s still spots of glue on the floor! Sloppy sloppy sloppy work! I’m very disappointed!
5 months ago I am truly surprised by this review. I honestly believed we had addressed all of your concerns and answered all of your questions respectfully, professionally and accurately. If there is anything we need to do, any concerns we haven't addressed or anything you want to go over, please contact me directly. Thank you, Joe Barbaretta Fogelsonger's Affordable Floors
5 months ago What’s funny about your responses are you missed the main complaint in my review. My kitchen contractors and designer were here today and all agreed that the floor is messed up. Your guys should have told me that the floor either needed to be replaced or leveled before installing our new floor. Which leads me to believe that either your guys aren’t trained properly on knowing when a floor needs to be replaced or the day they came to install my floor they were just completely lazy. Again, I am a homeowner not a flooring contractor!
1.0
5 months ago I’ll start out my saying we had our full bathroom done last year and loved it. This year we had them do the floor in our dining room and living room and loved that as well. The kitchen and entry way a entirely different story. The guys showed up over an hour early and then seemed very inconvenienced that I didn’t have my car moved for them. They looked at the subfloor which we had ceramic tile down and said they’d have to charge us an additional $150 to grind the floor because we were unable to get all the mortar off the floor. The one guy noticed there was a soft soft in the floor next to the stairs and I said yes I had noticed that too. The other guy said my husband could nail up a 2x4 in the basement to help support it. Meanwhile the first guy was bouncing up and down on it the entire time. Then the other guy said “quit bouncing on it or you’re going to break it and we’ll have to replace it.” They started nailing down the under laminate and once they finished I had to make the decision which way the tile faced. When they came back to start laying our luxury vinyl floor they said it was a good thing that we went with a staggered pattern because our floor was very wavy. I mean I’m not a flooring contractor but don’t you think they would have mentioned that our subfloor should have been replaced! I came home that night to glue left on the floor, high spots in the floor, and very visible seams. Also, when they left didn’t nail down the finishing strip between the living room and entryway because they didn’t have the right one with them. My husband called and spoke to Joe, the manager, and expressed our concerns with the floor. We wanted Joe to come out and look at the floor. Joe was scheduled to come out on Tuesday and he had to call to reschedule. When Joe came out he told me that the floor looked great. He explained the visible seams that I see are because the tiles have beveled edges and since we choose to not do grout that’s why we see them. I showed Joe the glue that was left on the floor and the high spots. Joe told me that the glue spots don’t show up till there’s dirt on them so that’s probably why they weren’t cleaned up that day. I told Joe “they were there that night when I got home”. He explained the finished strip was his fault too because our floors are different heights. When I talked to him about the unevenness of my floor he said that’s probably because I have different sized beams in my basement and that’s not their responsibility to fix it’s mine. Again I’m not a flooring contractor! Joe set an appointment for the installers to come back out on Thursday which my appointment was between 8-9. He called the day before stating they had to finish another job that morning which is completely fine and said they’d be there between 11-12. They showed up at 12:40. They came in nailed down the finishing strip cleaned up some of the glue. There’s still spots of glue on the floor! Sloppy sloppy sloppy work! I’m very disappointed!
5.0
7 months ago Customer service is top notch! Quality & selection is great. Will be going back for my bathroom floor.
5.0
8 months ago Awesome service. Floors are beautiful and superior quality!
8 months ago Thank You!! For taking the time to review us! We are so glad you love your Floors.
4.0
9 months ago Got information I need it it will be going back to get my materials.
5.0
11 months ago Very nice staff and patient with me !
11 months ago Thank You for your review! We are always here to Help!!
5.0
last year We used Fogelsongers for our entire house's new flooring. We had some glitches along the way, but with no questions Fogelsongers always fixed everything. It's rare to find such amazing customer service nowadays. Thank your entire team for the great service, it's appreciated more than your team knows!! We would recommend them to anyone looking for new flooring.
last year Shelby, Thank you for taking the time to share this! We truly appreciate the recommendation!!
4.0
last year I stopped here to pick up a few samples of laminate to take home to see how I liked the colors.
last year We are glad you stopped in! And hope we can help you find just the right floor for your project!! Thank you!
5.0
last year Amazing customer service and extremely knowledgeable staff!
last year Darius, thank you for taking the time and sharing your experience!
1.0
last year Tom was the worst salesman we have ever encountered. He asked from the counter what we were looking for and pointed in the direction where the samples were stored. A salesman is to ask questions and determine the customers needs, then the salesman is to educate the customer on their products and how they exceed others. He held up a piece of LVT and tried to quiz me on the difference of the previous piece, what a moron. He did not ask if we wanted glue down or locking, thick or thin, purple or blue. HE DID NOT CARE! He was more interested in getting us to leave and locking the doors than he was to sell us flooring, he succeeded, we left and never to return. Save yourself future grief and go to Flint Carpet Company on Miller Rd and ask for John! You will thank me.
last year I apologize for your experience, this is not the norm for Fogelsongers!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Very professional, fast friendly service, I work a lot. They were kind enough to work around my schedule. That's rare in the retail business
5.0
2 years ago This customer did not leave a comment.
5 months ago The best service we have ever had!!! Will never go anywhere else!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Excellent service! 5
2 years ago Excellent customer service from the time I first walked into the store all the way past installation to the hand written thank you note I received! The floors are beautiful! I would definitely recommend Fogelsongers to anyone looking for any type of flooring!
5.0
2 years ago "Awesome Floor, couldn't be happier!" "My floor went in a week ago and I love it. The entire experience with Fogelsongers was outstanding. They have a great selection of products, sales people who know their products and the installation crew was excellent. They were here when they said they would be and did a great installation. I was very comfortable with them and would not hesitate to use them again. Very professional all the way around."
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago We love Fogelsonger's "When we purchased our carpet in August, we were so happy with how easy it was to work with Joe and his installation team. So in September we went back to Joe and selected the most beautiful hardwood floors. We are so happy that customer service is as important to Fogelsonger's as it is to us. Thank you, Joe and your entire staff."
5.0
2 years ago "Great sales, service, installation!" "I've had my new flooring approx 2 mo. and am so happy. Joe took the time to talk to me about different aspects of the flooring and was a great help in my final decision making. Tori,in the show room put up with many visits from me and was always courteous and helpful. Installers were wonderful in spite of the fact I didn't have the forsight to warn them about the hornets nest on a low hanging branch over my driveway. We had several areas which presented a challenge to work around and they stopped and gave me several options of how they could deal with them giving me the choice and it turned out beautiful. I am eager to have them back to replace the carpet in the living room."
5.0
2 years ago Very professional. Put in carpet in my dads house and redid the bedroom and kitchen floors. Very good quality products and would highly recommend them.
2 years ago Thank you for taking the time to review our company.
3.0
2 years ago This customer did not leave a comment.
last year Would love to know how we can make this a 5 star review!
5.0
3 years ago These guys do a great job. My dog had chewed two holes in my carpet, and they were able to patch them. You can't even see where the seams are! It looks good as new!
5.0
4 years ago Joe and his staff are wonderfull. We had them install Chelsea Plank Flooring put in our home. The price was great and they did a beautiful job. I would recommend everyone to give them a look.
5.0
4 years ago Service was outstanding! "I work a lot of hours, Fogelsongers brought the samples to my home along with the invoice."
5.0
4 years ago Best Ever They are the best company ever and I will reccomend them to all my friends.
5.0
4 years ago I love my new wood floor! "Excellent job! Well done Fogelsongers....I would highly recommend this company to anyone interested in new, affordable flooring."
4 years ago " Thank you for this review. and thank you for taking the time to do the survey!!And we look forward to working with you again!! "
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago We recently purchased some "Armstrong" Vinyl Flooring from this store. The customer service was outstanding!!! The man that helped gave us the best deal on the...
4.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
8 years ago Fogelsongers is really a flooring buisness you can trust! When I ordered my flooring Joe came to my house to give his opinion on which floor would work best and gave his reasons why! I trust his opinion. I asked for it! I feel they give the best price ....believe me I really checked around! Do your homework get an estimate! You can't go wrong if you try Fogelsongers!