JACK'S TILE AND CARPET

4.8
|
41 Reviews
Shaw believes in its people, products and mission. Purchasing flooring can be daunting, but we’re committed to making easier for you every step of the way. Shaw creates a better future – for our customers, our people, our company and our communities. This attention to detail and extreme focus can be found in our beautiful, innovative products.
Jack's Tile & Carpet 11838 Canon Blvd Ste 300, Newport News, VA 23606-2592 757-873-6853 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.8
|
41 Reviews

Reviews


5.0
last month This customer did not leave a comment.
5.0
2 months ago From our salesperson, Kevan, to Cody, Dylan, Eric & John, the installers, to Jack (the owner) & Robert, this experience was absolutely awesome. We waited for two years for this installation and Kevan was patient, checking in to make sure where we, making us aware of any special deals to scheduling during my Spring Break, to the installers who were kind and helpful (not to mention, big Harrison Ford & Benedict Cumberbatch fans) who did fantastic work and patiently answered any questions, to Jack & Robert, when there were some minor issues, they took the time to come the house and go over them before they sent a workman to fix them. I cannot say enough postive things and no, they are not paying me. Great job, gentlemen!
1.0
7 months ago This customer did not leave a comment.
5.0
7 months ago Fabuloso "Jacks did a fabulous job. On time. Perfect measurements. Matched all the wood work. The leader on the job really knew his ""stuff""."
5.0
7 months ago Excellent business! Our floors and carpet are beautiful! Jack and Robert Hall offer very reasonable prices and great customer service. Highly recommend Jack's Tile & Carpet.
5.0
11 months ago Great service starting with the first hello followed by A very prompt installation. Absolutely amazing results. So happy! Highly recommended.
5.0
11 months ago This was our second experience with Jack's Tile and Carpet. About 8 years ago, we had a major water leak in our bathroom in Newport News. Jack's staff totally dismantled the 30 year old bathroom, made repairs, and retiled our bathroom. The workmanship was wonderful and Jack was so helpful in helping me pick our tile. When a water disaster occurred in our basement in Williamsburg recently, Jack's was the only place we went to for our new carpet. The service is always outstanding. Our new pad and carpet was installed by two very polite young men. They did an outstanding job. I highly recommend Jack's Tile and Carpet.
5.0
11 months ago Professional all the way "My husband and I could not be happier with the work Jack's Tile and Carpet did for us. Kevan guided us through the selection process by listening to our requirements and at the same time coming up with some creative suggestions that we have and will be putting to use with our living room flooring and later, with our kitchen tile. The crew installed our new floor in less than four hours; all the time they were courteous to our needs to be moving around the area. They cleaned not only as they worked but also at the end of the job. We have already received many positive comments on the new flooring from visitors. We plan to use Jack's for future kitchen flooring work and would not hesitate to recommend them to others."
5.0
12 months ago We were very pleased with every aspect of working with Jack's Tile & Carpet. Our salesperson was very helpful from in the initial visit to our home to discuss options and measuring all the way through choosing the right flooring for us. The install team was also very friendly and courteous. They did a very nice job. We definitely plan to use Jack's Tile & Carpet again for any future flooring changes.
5.0
12 months ago Excellent experience! We were very pleased with every aspect of working with Jack's Tile & Carpet. Our salesperson was very helpful from in the initial visit to our home to discuss options and measuring all the way through choosing the right flooring for us. The install team was also very friendly and courteous. They did a very nice job. We definitely plan to use Jack's Tile & Carpet again for any future flooring changes.
5.0
last year WONDERFUL TILE WORK I was having a new bathroom including the shower tiled and the work done by Jacks was amazing. They did an incredible job and everyone at the company was very professional and friendly to work with through this project.
5.0
last year From the first greeting in the shop to the installation, this is the very best carpet buying experience we've ever had. Thank you Krystal, Jack and the hard-working installers for great customer service and a job well done!
5.0
last year Highly satisfied customers in Williamsburg "We tried a number of dealers before we found Jack's, and will never look further for carpets in future. Polite, on time, good feedback, quality workmanship, attention to detail, no hassles"
5.0
last year Our carpet was installed several months ago, the installation process was efficient, when the crew of 3 arrived on time, each crew member had a job, and worked as a team, completed the install in a minimum amount of time, and cleaned up afterwards.
5.0
last year Jack’s Tile did a complete bathroom remodel for me. Not only were they $5,000-$7,000 less than some of the larger remodel companies in the area, they completed the job in three and a half weeks- about half the amount of time I was told by others for my size of project. I knew their tile work would be top notch but they also have a network of subcontractors who completed the plumbing, electrical, painting, cabinetry, and shower glass who were all great. They kept the work area very clean and protected the rest of my house from dust and damage. I will be using their team again to complete another bathroom soon.
5.0
last year This customer did not leave a comment.
5.0
last year Great all-around experience! "I had a water leak that look out my entire first floor. I contacted Robert at Jacks and he helped me act immediately. Within a few days we had picked out a new product that met my needs and his crew was onsite working to get the project done before my house guests arrived a few days later. Prompt attention, excellent quality, great service."
5.0
last year This customer did not leave a comment.
5.0
last year Great from start to finish!!! "I purchased carpet from Jack's Tile and Carpet via Costco. From start to finish,I was pleased. First of all, the saleman was wonderful! He responded to my intial phone call immediately and came over a few days later to show samples of carpet etc. He was an expert on measuring for a huge job. So I placed the order, and the carpet arrived in the timeframe promised. The installers were extremely professional. We loved that they work for the company as salaried employees, so they were not subcontractors. I am extremly happy with the carpet and am so happy I went through Costco and Jack's Tile and Carpet to purchase Shaw carpet and padding."
5.0
last year Great Service Your installer were on time and worked hard all day completing the carpet installation. They were considerate in answering our questions and we appreciate that they presented different options on the stair treds installation
5.0
last year "Professional, courteous and efficient" "We recently replaced all of the carpeting in our 3600 sqft home. From the sales call to the installation, Jack's Tile & Carpet did an excellent job. The installation took two days. The installers took great care handling our furniture, working quickly but carefully. They were polite and left the job neat a tidy. We were very pleased and would recommend them to neighbors and friends."
5.0
last year Great Experience The end product is gorgeous. Solid wood on the entire first floor with no transitions. The installer was beyond professional. Steve is a craftsman. He ensured everything was perfect. We were concerned that a long run of wood through 4 open concept rooms could easily look crooked if not done right. The floors look 100% square despite the house not being square. Took more time than estimated but we could not be happier with the results.
5.0
last year Flooring 2015 "I got them from Costco. After my indecisions, they helped me pick out my carpet, luxury vinyl, and engineered flooring. Everyone from the showroom, to sales and installation were great. I am very pleased with all the products and the service was exceptional. I had an issue with the hardwood and it was resolved immediately. Planning on doing 2 more rooms in a few months. Would recommend them to a friend."
5.0
last year Excellent customer service and quality installatio I am a contractor and have used Jack's for installation in my home and have subcontracted work to them for various jobs I have done for customers.
5.0
last year "Excellent service, excellent product!" "Jack's did a great job installing hardwood floors, cork flooring, and hardwood stair treads with a runner in our home. There were a few hiccups along the way (what job doesn't have them?) and Jack's did their best to make everything turn out right. They were responsive, above board, and true to their word. And the outcome is gorgeous!"
5.0
last year Super service "Very professional and skilled, completed floor and carpet install very expediently."
5.0
last year Outstanding job! "�Jack�s Tile did a complete bathroom remodel for me. Not only were they $5,000-$7,000 less than some of the larger remodel companies in the area, they completed the job in three and a half weeks- about half the amount of time I was told by others for my size of project. I knew their tile work would be top notch but they also have a network of subcontractors who completed the plumbing, electrical, painting, cabinetry, and shower glass who were all great. They kept the work area very clean and protected the rest of my house from dust and damage. I will be using their team again to complete another bathroom soon."
5.0
last year Outstanding installers "The installers were very qualified, respectable, and on time. David was the lead carpet installer and he was very professional, answered all my questions, and took care of the job to completion. Thank you Jack's Tile and Carpet!"
5.0
last year Dependable "Our firm builds one of a kind custom homes, and Jacks Tile consistently delivers the high end service and installation our clients expect. JTAC is a very valuable member of our team."
5.0
last year Great Service at a Fair Price "I had 4 estimates done. Robert from Jack's listened to our needs, and gave us a fair price. Our situation was a little special, and both Robert and the installers really worked with us. We had to replace carpet with wood due to an allergy in the family. The installers did all their cutting outside, and were extra careful about dust. And the floor was matched to existing floor unbelievably well. We are very happy!"
5.0
last year Beyond our expectations !!! "We had all the carpet in our home removed and Jack's Tile and Carpet installed beautiful Shaw red oak through out the home. Our initial contact with manager Robert Hall was very positive. He provided all information regarding flooring options, pricing , and delivery. The actual delivery was amazing and the entire job was completed in 4 days including vinyl in the laundry area. We are so pleased with the results and we recommend Jack's Tile and Carpet 1000%."
5.0
last year Great service! Outstanding selection and service with no up sell. Quote with installation made the whole process easy and the installation team was 100% professional. Will definitely use them again and highly recommend Jack's Tile & Carpet.
5.0
last year Great Service "Did an awesome job, responsive, and no pressure. Very nice to work wirh."
5.0
last year Excellent marketing and installation experience "Our carpet was installed several months ago, the installation process was efficient, when the crew of 3 arrived on time, each crew member had a job, and worked as a team, completed the install in a minimum amount of time, and cleaned up afterwards."
5.0
last year I couldn't have asked for anything better! I love my new carpet. Jack's Tile and Carpet people are very professional from the staff in the showroom down to the installers! I would recommend them to anyone and have already told a few friends about them.
5.0
last year This customer did not leave a comment.
5.0
last year Jacks Tile has been doing our floor covering work for over 20 years. Both Jack and Robert's knowledge, professionalism and expertise is evident with each job they do, and each client of ours they meet. We build some of the most highly detailed homes in the area, and our clients have very high expectations. Its a pleasure to work with a firm that knows how to meet those expectations.
5.0
last year The installers arrived on time. They were very professional and did an excellent job installing my new tile floor. They were very neat and tidy. I highly recommend Jacks Tile and Carpet for any of your flooring needs.
5.0
last year Awesome job! We are very pleased and impressed in this companies ability to take care of our carpet needs. They showed up on time and were done in a timely manner installing carpet in our 3 Br's. We highly recommend them for all your floor needs.
5.0
last year This customer did not leave a comment.
2.0
6 years ago This customer did not leave a comment.