MILL DIRECT ALEXANDRIA

5.0
|
31 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Mill Direct Floor Coverings 7508 Richmond Hwy, Alexandria, VA 22306-2303 703-765-1900 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
5.0
|
31 Reviews

Reviews


5.0
3 weeks ago Outstanding for service and price! Highly recommend, I got an estimate from nearby that was more than twice the price for the same thing. The 2 workers were very efficient and did a great job on the bedroom and stairs. Very happy, thanks, alisa from Alexandria.
5.0
last month I found myself very desperate for a carpet change in a rental property. I had few days to have it installed. I called several places including Home Depot. Some dates were few weeks out and Home Depot couldn't guarantee any dates until measuring appointment. I inquired with Mill Direct and David was very prompt and was able to send someone the next day for measurements and the installation 2 days later. All communication, appointments and actual service was outstanding. There was a small damage that I noticed the next day after the installation so I contacted David with some pictures and he responded right away on Sunday. He was very apologetic and send someone for a repair the next day. Absolutely best service ever. The pricing was very good as well. I will certainly be back for all my future flooring needs and will recommend them to others. Thank you!
5.0
last month From initial conversation, to estimate to installation, everything was top notch. Competitive pricing, good selection of materials and great install crew.
5.0
last month This customer did not leave a comment.
5.0
2 months ago Just had laminate floors installed and can't believe how beautiful they are. The installers were terrific. Arrived on time and did a great job.
5.0
3 months ago Great flooring store
5.0
4 months ago This customer did not leave a comment.
4 months ago Thanks Mark.
5.0
5 months ago I had a great experience at Mill. I was greeted and helped by David, who was friendly and professional. I had plenty of options to choose from when looking for a 12x9 carpet remnant. Great selection and great prices. I will definitely do all my flooring buying from here. A+ service.
5.0
7 months ago Recently had floors refinished and stained at a new home and absolutely love them. I was very impressed with everyone at Mill Direct. David and his team were knowledgeable, kind, efficient and did great work and all for a great price. I Highly recommend this company.
5.0
7 months ago Great company to deal with. We had our entire second floor (4 bedrooms, hallway and stair runner) recarpeted. The crew arrived on time and completed the entire job in one day. They moved all large furniture and beds. Very professional and efficient. The crew was very polite and cleaned up thoroughly when done. The reasonable price was a bonus.
5.0
8 months ago Responsive and professional.
5.0
8 months ago This is a great local store. They have tons of remnants and area rugs. I always come here and buy remnants for my rental property. This store has been there since the 70's. Highly recommend.
5.0
9 months ago The folks at Mill Direct Floor Coverings were great. Very responsive when setting up both a quote and the install; quick service; and the carpet install went smoothly and quickly. Their price was on the lower end of the range of quotes we received. The final result is some great-looking carpet! Will definitely recommend Mill Direct to my friends if they're looking for carpet or other flooring.
5.0
10 months ago Mill direct got my wall nicely tiled up. They were the least expensive and awesome quality! They were quick to response and quick to come do the work which only took them a day to finish from A-Z . Geno is good guy and so is his crew. I'm looking for my walls to stone and tile so can't wait for next project! I def recommend . Thanks
5.0
last year I've been using this company for over ten years. I'm a contractor and use this company for all my wood and carpet. They work with contractors and realtors, it's easy to see why they've been around so long.
5.0
last year No out of town flooring chain here, everyone is local and easy to reach from the manager to the owner.
last year Thank you Mr. Dart. It was a pleasure working with you, and we appreciate your business.
5.0
last year My wife and I shopped for wood flooring for months, we dealt with dozens of salesmen. Finally we met Dave at Mill Direct, and my wife gave me the ok. The whole team over there is laid back and knowledgeable. The installers did a great job and we couldn't be happier.
5.0
last year These guys did a friend's floors with Luxury Vinyl in the first floor and carpet on the second floor. It was a great bargain, the installers were professional and efficient, and the actual floors look great. The vinyl looks just like real wood, is water proof and makes it easy to replace any future damage.
5.0
last year These guys got it all!
5.0
last year This customer did not leave a comment.
5.0
last year David has been great to work with. Extremely professional and courteous. The level of customer service is exactly what I hoped to get. This will be my only flooring company in the future. Thank you!
5.0
last year We love our new stair runner!
5.0
last year These guys did a friend's floors with Luxury Vinyl in the first floor and carpet on the second floor. It was a great bargain, the installers were professional and efficient, and the actual floors look great. The vinyl looks just like real wood, is water proof and makes it easy to replace any future damage.
5.0
last year I couldn't be happier with my new carpet installation. I was wanting a sisal look that would complement the slate walkway and the results are better than I imagined. The fact that sample boards are readily available and larger samples can ordered and quickly delivered to the home was a big plus and something you won't find at Home Depot or Lowes. David and Mike worked with me to find exactly what I had in mind and they know the products. The installer, Nelson was professional and even when I ask to change the seam placement, he was able to make it work. I didn't buy my carpet through COSTCO, but Mill Direct is the company they use for their carpet contractor. Highly recommend.
5.0
2 years ago Timely, efficient, and went out of their way to work with us to make sure we were happy. Customer service speaks volumes and makes me comfortable coming back for the next project. We worked with Mike Mason. He's your guy.
5.0
2 years ago Love my new floors from Mill Direct! I had Brazilian TigerWood installed on the first floor of my townhouse and they came out gorgeous. Mike Wiley did a great job communicating with me and scheduling the install. And the team was very professional.
5.0
4 years ago We used the Mill Direct on Richmond Hwy. We were looking for a large solid colored, rug for the hardwood floors. I went in expecting them to have the usual selection of rugs, but instead found an entire wall of bound carpets in all sizes and colors. It was amazing. They take the end of their rolls after an installation, bind them off and sell them. Home Depot wanted $300 just to bind the carpet, then add the actual carpet cost and pad to that and it was almost $600. At Mill Direct it was $250 for an 8 x 10 with a very nice pad that they cut to size for us. And the carpet is a good quality. We've used them several times. Never had a problem. And we'll be going back as we continue to replace area rugs throughout the house.
4.0
4 years ago I really wanted to be able to give this company a 5 star rating, but the installer made mistakes that I cannot overlook. I thought the salesperson, Brian, was terrific and professional. I got a great price on great carpet and upgraded padding. The installer put down the wrong padding. I am told that it was a mistake. I believe that it was, as he went back to the store to find that there was a special order for my upgraded padding. BUT he did try to tell me that it was the correct padding at first. KNOW WHAT YOU ORDER. I contacted the salesperson about an issue I had with the carpet on the stair. He got someone out quickly to fix it. The repair guys fixed it professionally and courteously. I would use them again.
5.0
5 years ago I had my new carpet installed today. My entire experience was positive from my initial call, to the in-home estimate, to browsing options in the store and finally, the installation. Mike helped me select a very nice carpet that was affordable and appropriate for my home. I would recommend anyone shopping around to take the time and visit the store. Great selection, price and service. My new carpet looks wonderful. Installation took about 5 hours. I would use them again.
5.0
6 years ago Mike and assistants have served me extremely well with carpets and flooring for four condos.
5.0
7 years ago Mill Direct sells flooring and carpeting, including a lot of custom order items. I bought an item in stock, and had an excellent experience. Project: Find a bargain price for a high-quality stair runner and area rug. To my surprise, I was directed to a large selection of remnants. Several dozen were big enough for the job. I found one beautiful remnant that was less than 50% of the cost of custom-ordering the very same carpeting. Friendly sales staff helped me ensure that the remnant was big enough. The store sent a very nice staff member to my address to measure the two areas and talk about details such as how much flooring to expose at the edges of the room. Binding, pad, delivery, and installation were extra, but the final price after installing the remnant was still below the raw cost of a custom order of the identical product. Service was prompt and polite, with good communication and just the right questions. Two different sales staffers helped us throughout, and we never had to explain things twice. Everybody at Mill Direct just seems to know his/her job. This is not a fancy store, but that's fine with me. A lot of the remnants are in neutral shades, but I quickly found a color and pattern with character. Staff members give clear explanations about relative quality, wear, etc.