PETERSEN'S FLOORING & DESIGN
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
4 months ago
Just had our upstairs 3 bedrooms, hall and stairs re-carpeted. The Petersen's staff is very friendly, knowledgeable, and easy to work with. The installers were great too. We are very happy with our carpet. I give them 5 stars and an excellent rating.
5 months ago
We recently had a wonderful experience working with the staff at Petersen's Flooring and Design! From start to finish, each member of their team was professional, personable, and extremely helpful. The design team (Ashley, Kelsey and Sarah) and installation manager (Les) guided us in choosing the best carpet that was within our budget. Marvin and his team expertly installed our new carpet, and were always courteous and on time. We highly recommend Petersen's to one and all!
6 months ago
We had a great experience with Petersen's Flooring & Design! The staff, especially Sarah, was extremely professional, helpful, and attentive to our needs/budget. The installers arrived on time, worked full days and our floors look fanastic.
7 months ago
We had a great experience with Petersens. Kelsey came to our house and helped us pick out both our tile and our new carpet- which was so helpful because there are so many colors and styles to choose from. Her guidance made the entire process so easy and she was always available to answer any questions. The installers that came to the house also did an excellent job. I love my new floors and would recommend Petersens to anyone who is looking to buy carpeting or tile.
8 months ago
i purchased lamined flooring for the upper level in my townhome.installing was a day longer than planned do to the quality of flooring.the crew did a great job on the floor.it has been down about three months and i just love it.i use a shark pet vac. and then follow with bona floor cleaner.love it in my master bedroom.Ashley was just great to work with.
9 months ago
I own a carpet cleaning company and during our busy season we do 50 jobs per crew per two weeks. And after 7 years on the job I've tracked the quality of every single flooring company in Fort Collins and surrounding areas. Petersens is the only company that has quality with their flooring installs that I've seen! You won't have carpet ripples after a couple of years like you will get with any other companies AFTER carpet installs, they won't sell flooring that's made out of "recycled plastic bottles" etc. (This carpet can wear out in less then 5 years and is extremely high maintenance but yet companies stress it's "high quality" to potential clients). I'VE RE-STRETCHED AND REPAIRED AND FIXED CUSTOMERS CARPET THAT HAD LOW QUALITY INSTALLS FROM EVERY SINGLE FLOORING COMPANY OTHER THEN PETERERSENS IN FORT COLLINS AND SURROUNDING AREAS. NOT ONE COMPANY OTHER THEN PETERSENS HAVE I SEEN A consistency of quality work these last 7 YEARS NOT ONE! I don't work for PETERSENS nor do I get financial gain by giving out such reviews. Come to work with me for two weeks I'll show you what low quality flooring looks like from companies and how they treat residents especially in Fort Collins. I went to 3 different particular jobs one day to clean carpet and every single job happened to have the same company install their carpet. Now this company that installed the carpet Is a large corporate company well known. They promote the" 99$ install" lol. Long story short every job that I went to on that day all the rooms had ripples and one pad was installed so poorly that it sounded like we were walking on tin foil! PETERSENS FLOORING WON'T USE KNEE KICKERS TO INSTALL CARPET, THEY USE POWER STRETCHERS; THEREFORE YOUR CARPET STAYS TIGHT AND RIPPLE FREE FOR THE LIFE OF THE CARPET .... I PERSONALLY GIVE OUT ONE BUSINESS CARD A DAY AS A MINIMUM TO MY CUSTOMERS IN REGARDS TO PETERSENS. I'VE WORKED CLOSELY WITH PETERSENS NOW SENSE 2014 AND MY LARGE COMMERCIAL ACCOUNTS SUCH AS THE AGENTS THAT WORK FOR THE GROUP REAL ESTATE COMPANY ARE BREAKING THE ICE WITH PETERERSENS AND HAVE BEEN VERY HAPPY WITH THEM!! OTHER COMPANIES LOOSE OUT ON REFERRALS SENSE THEIR QUALITY IS HIT OR MISS AND THAT IS TOTALLY THEIR LOSS. I REFUSE TO REFER LOW QUALITY ! THANKS!- HEAVEN'S BEST
9 months ago
My apologies for my editing my voice texting on my phone does not work very well.
9 months ago
9 months ago
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10 months ago
We recently bought flooring for our kitchen remodel and we are extremely happy! All of the staff is super helpful and have amazing ideas. A special thanks to Ashley who helped us pick our flooring. Her ideas were great for our project and we are thrilled with the end result! Thanks again!!!
10 months ago
All of the staff was very helpful to me. My new carpet was gorgeous quality and the installation superb. The stone and tile I ordered was also top quality and looks amazing in my home!
10 months ago
Excellent service and quality! A breath of fresh air after a few less than satisfactory home repair/remodel jobs recently!
Friendly tile company and employees
Am happy with the service I received with my tile great room floor.
Perfect from start of the project to completion
"Working with Petersens was great. From researching carpet choice options, to measuring, to installation, Petersens provided the information, service and expertise that is rarely available to consumers."
We love our backsplash! Our installer did a great job and was very professional! Thank you Petersen's your service was exceptional.
On Tuesday, 10/11, I will be out of the office, performing my civic duty, as a potential juror.
I am hoping to return to the office on Wednesday, 10/11. I will be checking emails in the evening and will get back to you by Wed morning.
"Very competent, quality work"
We tiled our bathroom and are pleased with Petersen's from initial visit through completion of work. Great folks to work with.
Very promt service.Very satisfied customer
This was our 1st dealing with Peterson's and everything went as you committed. We are very satisfied with the professionalism. My granddaughter had a great time bugging your installers but they were very accepting of this.
Peterson's Flooring had top notch service from the moment we stepped onto their showroom floor. Every member of their company was cordial and professional. They listened to what we wanted and accommodated appropriately. They showed us all samples within our requests and were able to send out someone to measure quickly. Our installer was prompt & a true craftsman. He did an unbelievable job. Very impressed with this company. Out carpet is simple beautiful & helps makes our house a home.
"Carpet looks great! We are so pleased with what we chose. Marvin and his team did a great job removing the old carpet and installing the new carpet. Marvin and his team are efficient, careful, and hard working. Petersen's Flooring and Marvin really want their customers to be happy and satisfied. And we are!"
Petersen's Flooring and Design
"We recently had whole house carpet installed by Petersen's. Ashley was very helpful in finding the right carpet keeping within our price point. At the time of installation, Marvin and his crew did an excellent job. They were efficient, conscientious, and pleasant to work with. They completed the project in 2 days and hauled off trash/old carpet and vacuumed leaving us with a beautiful newly carpeted home. Thanks"
Liked the product
The carpet and vinyl we had installed are both great products. Though the installers we've had with Petersen's will lead me to use another company next time. There are visible gaps in a lot of the planks and some wasn't glued down. Installer had an attitude when I wanted him to fix a few areas and wanted surplus product from the install. Had to get it from his associate that had already taken it from the property. Kind of shady. Labor is too expensive with Petersen's to have ton deal with knuckleheads.
We started with a different flooring company who was clearly too busy or disorganized to give us the attention required. We also tried one of the companies that comes to you but Petersen's had the better price. They were attentive, responsive, and professional! Petersen's also weht out of their way to accommodate our schedule. The installation was meticulous and at the completion of the job my house was left clean and ready!
Met our every expectation
"We started with a different flooring company who was clearly too busy or disorganized to give us the attention required. We also tried one of the companies that comes to you but Petersen's had the better price. They were attentive, responsive, and professional! The installation was meticulous and at the completion of the job my house was left clean and ready!"
"From selecting our carpets through installation, our experience with Petersen's was very positive. We needed carpets for almost the whole house, including stairs. Brendon helped us to select the perfect carpets. Les measured, discussed the seams and nap direction with us, and planned the layout. The installation crew was knowledgeable, efficient and tidy; they did a superb job. I can't forget to mention that the pricing was competitive. We love our new carpets; thanks to all at Petersen's Flooring & Design!"
Glad we ordered from Petersen's
"Petersen's did a great job, nice folks. Steve, the installer, does great work."
"This is the second project we have had Petersen's do in the past year. The first project was when they replaced carpeting in four rooms. This time, they installed a tile backsplash in our kitchen. We were very happy with both projects."
Petersens completed a major flooring project for me in 2014, and I was so pleased with their diligence on the project details, customer service and quality of products they carry that I had them back to do a flooring project in another room for me recently. It was great to have Ashley as a continuous point of contact for me all the way through the project - she is knowledgeable, helpful and efficient! The crew supervisor was on site during the installation and brought a sufficient number of crew members with him so that the project was finished in a day. I love the Evoke laminate line, and the room looks great!
The staff at Petersen's helped our family find the right product for our house! During the process Petersen's made my wife and I feel confident and comfortable to have them in our home. The sales reps and designers (Ashley, Kelsey, & Brendon) offered their experience and expertise throughout the entire process. The installation manager (Les) and crew was the best I have ever worked with! They arrived on time each day, and completed the project on schedule perfectly! I would like to say thank you to all the people at Petersen's for making this a great experience, and most of all to the crew for a GREAT JOB! Thank you for making a new house, our HOME!
Loved working with Petersen Flooring and Design. I worked mainly with Ashley and she was awesome!! Definitely helped me look through all my options for our kitchen back splash. I am thrilled with how it turned out and so happy to have such a business to turn to for future projects!
Petersen's earns my repeat business!
"Petersens completed a major flooring project for me in 2014, and I was so pleased with their diligence on the project details, customer service and quality of products they carry that I had them back to do a flooring project in another room for me recently. It was great to have Ashley as a continuous point of contact for me all the way through the project - she is knowledgeable, helpful and efficient! The crew supervisor was on site during the installation and brought a sufficient number of crew members with him so that the project was finished in a day. I love the Evoke laminate line, and the room looks great!"
"The staff at Petersen's helped our family find the right product for our house! During the process Petersen's made my wife and I feel confident and comfortable to have them in our home. The sales reps and designers (Ashley, Kelsey, & Brendon) offered their experience and expertise throughout the entire process. The installation manager (Les) and crew was the best I have ever worked with! They arrived on time each day, and completed the project on schedule perfectly! I would like to say thank you to all the people at Petersen's for making this a great experience, and most of all to the crew for a GREAT JOB! Thank you for making a new house, our HOME!"
Great local company
Wsh I could wrte lnger rview about great quality..
2 years ago
What a great store.
"I replaced carpet and vinyl flooring. Everyone I dealt with was professional, and informative. The installer was fast and it is perfectly installed with great attention to detail. I would not hesitate to return and won't waste my time at Lowes or Home Depot."
2 years ago
From start to finish Petersen's was so professional! Ashley who is the secretary greeted us at the front door and provided samples for us to see and spent time guiding us in the right direction. Les then drove an hour to where we lived to take the measurements. While he was up at our cabin he made suggestions that helped to make the outcome more beautiful. The work crew headed by Marvin worked so hard in bringing our dream to reality. This is a first rate company!
2 years ago
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4 years ago
The quality is superor