FLOORZ OF CLARKSVILLE
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
4 months ago
My husband and I visited this store on Tuesday and I have to say they were wonderful to us. As soon as we entered they greeted us and ask if we needed any help. They helped us look for the type and color of tile I wanted and told us they would work with us any way they could. We will be returning!
7 months ago
They are the worst flooring company I have ever dealt with. They were suppose to come out and measure for our new carpet so we could order it and have it installed before we moved in. The realtor came to unlock the door for them and they just never showed up. When I called them about it the next day they said an employee had left sick and they were short staffed. However, they never even bother to call and let the realtor know they couldn't make it. Then because they didn't come to measure when they were suppose to we had to buy a carpet in stock because there wasn't enough time to order carpet and have it in before we moved. So we picked a carpet out in the store and on the day we moved in needless to say we were very shocked because they did not lay the carpet we picked out. It wasn't even the same color!!! Unfortunately we had already paid for it. So when we went to the store to confront them they said, "oh well we thought that was the one you wanted". They never offered to relay the carpet we had actually chosen or to give us a discount since the carpet they put down was a much cheaper carpet then we had picked out. I will tell anyone that asks me where to get carpet not to go there!!!!
3 years ago
5 years ago
service is horrible and is either not knowledgeable or withholds information about the faultiness of the poor products they sell. �Asked for a 6x9 remnant to be bound into a rug and instead gave me a 5x11 and did not disclose that this particular carpet flakes and leaves a horrible mess. �AVOID UNLESS YOU WANT TO GET RIPPED