A DISCOUNT FLOORING COMPANY
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
6 days ago
5 months ago
Wish I read the reviews before I forked over 59.00 to measure, they give you a quote with no measurements only one price for job and it was so over the top, approx 14.00 a sq ft to install click engineered wood. If they told me the aprox fee to install it I wouldnt have had them measure, this is a DIY type installation that we didnt feel like doing. Lowes charges 1.99 sq ft to install same. We were had but only for 59.00
4 months ago
Unfortunately your job was more than a DYI project. You were requesting a diagonal layout which is very labor intensive, which increased the labor substantially. Additionally comparing what Lowes offers vs. what you picked for your selection was like comparing a hamburger with a porter house steak, does the same thing but has a different satisfaction. In all of our 35 years of experience we have never heard of a quality installation for $1.99 sq. ft.
6 months ago
They were fantastic.
Frank and Linda
6 months ago
Excellent Customer Service
I could not have been more pleased with our decision to hire A Discount Flooring and their staff for our project. From beginning to end they took excellent care of us. I would highly recommend them to anyone that need flooring services in the high country.
7 months ago
Sadly, we had one of the worst experiences with any vendor/contractor we have ever had with A Discount Flooring. I highly recommend staying away from this company. We contracted with them to do some carpet and tile after a flood in our Silverthorne house. They did an acceptable job on the carpeting, but couldn't have f'ed up the tile more if they tried. They installed the shower wall tile with the wrong dimensions, installed the glass tile for the niche backwards (yes, they actually installed it with the back side out), their installer changed the tile orientation from masonry grid which we requested, to random orientation without consulting us first, and to make the mistakes complete, they installed the WRONG tile on the floor. And after pointing all this out, they tried to blame it all on us, denied that the glass was installed backwards, and fought us at every turn when trying to get it corrected. After finally negotiating to have a new installer come in to try to fix the mistakes, they installed the niche completely crooked and out of square, chipped the floor tiles when installing the correct tiles and left us with tile that has to be demolished and reinstalled again, A THIRD TIME. We were able to get them to refund $1000 total on a $4000 job, probably not enough to repair their mistakes and unprofessional work. I agree with the previous reviewer who said this company was offensive to work with. I don't know how a business like this survives in Summit County. As part of the agreement to fix the tile the first time they actually had us agree to not post negative comments on social media about the business. Obviously we are not honoring that since they didn't fulfill even the most basic responsibilities of their contract. I am posting here and anywhere I can to warn people about using this company for anything ever.
8 months ago
Don't bother with this company. Stopped in to see if they did carpet repair and was told yes. Gave them my info and was told that the install people would call to set up an appointment. Was quoted and amount. No one called and so 1 week later I stopped in again to ask what was going on. A different woman said they had my paperwork "right here" and that she'd have the owner call me in a couple of hours when she came back. The paperwork quote was now $50 more. The owner never called. The 2nd woman actually came to buy a craigslist item from me at my home and i once again mentioned that I have never received a call. I have never received any sort of contact. Don't waste your time with this company
Really poor service and communication. I called and emailed 3-4 times before finally getting a response for a quote and when the quote was finally emailed, it had a total price but nothing on it that showed the cost of the carpet, the labor, the pad. etc. I called twice to get this information and the owner sounded very put out. When I asked for the square footage that they were basing the quote on, she told me that it was proprietary. I said that it is typically included in the $59 fee that is charged when they came to my home to measure. She stated that the $59 fee covers the cost of my visit to their showroom. Save yourself a trip and don't go. Summit County deserves better than this.
2 years ago
2 years ago
Best Service In Town
I was quite surprised by how professional the staff at A Discount Flooring were when we came to have our floors updated. Their knowledge about products and customer services was refreshing.
4 years ago
Located in the heart of Summit County is a wonderful flooring showroom where they put customer service above anything else. Their service was great and their workmanship cannot be topped by anyone. I would strongly recommend them to everyone looking to have their floors updated.
5 years ago
Thank you for the great work you did in our home it was nice having you guys done on time for my furniture delivery. I love our new apartment. Thank you very much for your help!