A DISCOUNT FLOORING COMPANY

3.5
|
48 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
A Discount Flooring Company 821 N Summit Blvd, Frisco, CO 80443 970-668-1880 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
3.5
|
48 Reviews

Reviews


2.0
last week We ordered wood flooring at the end of June 2018 promised for July 9th. We heard nothing so we scheduled our installer for July 15 after we demolished the bedroom.I called A Discount Flooring to arrange pick up only to be told they didn't have it. The next day I get a vm call from the owner telling me it is MY fault because it was on backorder! I was never told anything about a backorder and I saved the message in case I had to take them to court. I was then told that the order was lost. I was promised it would arrive on Friday July 20 so rescheduled the installer for the next Monday. Surprise surprise no floors came neither did a call. I was told by Liz probably Saturday you can guess what happened..nothing. We called our installer to reschedule but he had another job to do and is not available for another 2 weeks! Finally got the floors July 31. I got no apology from the now former owner who sold the shop on the day prior to delivery. The new owners were very nice and apologetic (which is why I gave 2 stars)however they still have the same staff. Meanwhile I have been living for a month with furniture in the dining room and sleeping in the spare bedroom.
1.0
last week I wish I could give them negative stars!!! It would be -5!! Terrible installation, terrible customer service, and unbelievably bad business people who did not do what they said. Please avoid this business at all cost. We spent over $12,000 on this project. We did everything they said before installation to prepare the wood. The installers who did the work were kids. Then after the work the boards separated and they said they would fix them. So per their direction we cleared the house of all furniture ( 800 sq ft.). When we came back from vacation the floor looked worse! Then to make matters worse the installer hung up on my wife when she asked them to help. Then we talked to the owner and she said they would send a manufacture rep out to check the floor. That never happened!!! Instead the sales rep came to house with installer. When sales rep arrived she started the conversation with this statement “so why are we here today”? Really? At the end of that meeting she said they would call us back after 4th of July holiday. Today is Aug 4th and we haven’t heard a peep from them. Again, Bad business and avoid at all cost!!
1.0
last month The carpet looks great but these people are DIFFICULT. They hire installers who pretty much trashed the condo, and when I subtracted the cleaning fees for fixing it back up, they threatened to take me to small claims court. I also strongly suspect that one of the contractors brought his or her dog to our condo, because one of the vertical blinds was obviously chewed up by an animal. They did not address my concern about this. If they would have been pleasant and apologetic, it would have been easier to deal with. Brenda yelled at our property manager who has been with us for 12 years and we trust her completely. If you use them, most likely the carpet will look good, but be prepared for personal items to be broken, placed in odd places and the bed linens on the floor and carpet not vaccumed.
5.0
2 months ago We have completely remodeled two homes’ flooring now and have LOVED going through A Discount Flooring. There is NO ONE in Summit County that we have found to respond so quickly to our requests as them. We remodeled 2600 sq ft at our home right before the holidays last year and this team had it done in two weeks. Every square inch of our flooring at our house. They moved furniture, placed it back, cleaned up so well. We purchased carpet for another home we own and they had itinstalled within a week. We purchased hard flooring for the remainder and they had it ordered and installed within 10 days. They always return our phone calls and are very prompt. We love the personalities of the husband-wife team and they make us smile. The other girls in the store are amazing as well. The installers were nothing but pleasant to us. Honestly, we have not one complaint and we will always use these guys!
1.0
5 months ago Ive been going here for over 10 years for all my flooring needs untill recently. I tried to give them my buisness for some ramdom flooring for my shed, and a quote for new carpet in my home. To make a long story short, they never got back to me, even after calling them back numerous times. There customer service use to be the best around, but thats Definently not the case any more. After doing some reaserch, there are plenty of other local buisness's that appreciate the support.
2.0
6 months ago Was searching around for some new carpet in Summit County. Decided to check out Discount Flooring in Frisco because it's a family owned and operated business. The owners wife was unprofessional and quite rude and she left some really weird voicemails. I was in a business meeting and had to reject her phone call. She continues to call back to leave very unpleasant condescending voicemails. I called back very confused and offended. She kept changing her prices around and was very unclear as to how the quote was broken down. She then demanded we give her the two little samples back immediately. The husband however was courteous and professional throughout the quoting experience. After all this we decided to go with Lowe's and they got the job done smoothly with zero attitude.
5.0
7 months ago Wonderful service from beginning to end of the process! We love our new carpeting!
1.0
10 months ago I gave one star because there was not an option for no stars. Lee is beyond rude and not helpful. I paid $60.00 for 'measurements'. I received a bid that was way overpriced, and when asked how he calculated the 'measurements' I paid for, he stonewalled me. There were just quantity numbers on the bid, but did not say square footage, square yards, nor any explanation as to how the bid was determined. When I asked for the room measurements he took, he said it was overkill to ask for that. RUN AWAY from these people. I would love my money back since I did not receive a product or a service from A Discount Flooring. Horrible experience.
1.0
10 months ago Do not use this company. We had to pay them to provide a bid for our house (which should have been the first sign to avoid them) and after a significant delay, they finally sent us their quote, which was significantly higher than the other firms. Worse, we asked them multiple times to provide the measurements they used to arrive at their bid, only to be stonewalled every time. The owner was very rude and never gave us the measurements. It became very obvious he never measured the house and simply jacked up the price to cover himself while assuming that since this is a second home, we would naively pay. Avoid this company and go elsewhere.
1.0
11 months ago Very bad service pay before and after payment they are two different people they will promise their carpets can be 5 years 5 years. but our carpet only used a month to damage at first they said they would come to repair they delay time 2 months and now I'll call them on the phone they say maybe they not come!!!
1.0
12 months ago Buyer beware...Worst service in Summit County and worst in Colorado.
1.0
last year Absolutely dreadful. Slow service, out-and-out rude, even used our credit card without permission. Stop before you even think about it.
1.0
last year Terrible customer service. The flooring was much later than they said it would be delivered and then was the wrong flooring.
last month Soooo totally opposite from our more recent experiences with them. Seems like we are talking about two different companies.
1.0
last year too rude for me - goto Lowes in Silverthorne - much better service and value
5.0
last year Banner Service 5
last year I cannot say enough about this company. They are wonderful to work with. From the product selection to the installation they are so knowledgeable. I would recommend them to everyone. They understood my budget and helped me keep within it.
5.0
last year I needed one ceramic tile for a repair. They were immediately helpful and had what I needed.
1.0
last year Poor customer service!!!! They kept calling to get the sale but it stopped there. Installation took twice as long as they said it would and I ran interference between the installers and the office. I would never use them again.
1.0
last year Worst customer service ever! We bought wood floors, tile and carpet from them, but the wood floors failed. They did nothing to help us make it right when the distributors and contractors bent over backwards to fix it. The owner said she "would not lose a cent of profit" on us. Buyer Beware!!
1.0
2 years ago Wish I read the reviews before I forked over 59.00 to measure, they give you a quote with no measurements only one price for job and it was so over the top, approx 14.00 a sq ft to install click engineered wood. If they told me the aprox fee to install it I wouldnt have had them measure, this is a DIY type installation that we didnt feel like doing. Lowes charges 1.99 sq ft to install same. We were had but only for 59.00
last year Business Owner Unfortunately your job was more than a DYI project. You were requesting a diagonal layout which is very labor intensive, which increased the labor substantially. Additionally comparing what Lowes offers vs. what you picked for your selection was like comparing a hamburger with a porter house steak, does the same thing but has a different satisfaction. In all of our 35 years of experience we have never heard of a quality installation for $1.99 sq. ft.
5.0
2 years ago They were fantastic. Frank and Linda
5.0
2 years ago Excellent Customer Service I could not have been more pleased with our decision to hire A Discount Flooring and their staff for our project. From beginning to end they took excellent care of us. I would highly recommend them to anyone that need flooring services in the high country.
5.0
2 years ago We recently hired A Discount Flooring to replace all the carpet in our home. The staff was extremely knowledgeable and helped us choose the appropriate product for the home after running through a number of options. They did a great job with the installation, including the removal of the old carpet, moving and replacing all the furniture and trimming doors as necessary. Everything was done on time and without any damage to the trim and baseboards. We would highly recommend them.
5.0
2 years ago Purchased flooring from A Discount Flooring for 3/4 of my house and plan on purchasing the last 1/4 there in a few months. I couldn't be happier with my new flooring. Looks great and Jim and Jared did a great job on the instillation. Thanks a bunch.
5.0
2 years ago Recently I had the opportunity to inquire from several flooring companies within Summit County and found that A Discount Flooring Co. was a great one stop place to shop. I was having a very difficult time with making my selection based on my budget, the staff showed me top quality flooring products that they had in stock that not only fit my budget needs but the decor of my home. Other companies I approached required that I supply them answers to a questionnaire before they would even come and measure my home. A Discount Flooring had my job done within 10 days from the day I visited their showroom. I have never been more impressed with a local business and highly recommend that you go see them for all your flooring needs.
1.0
2 years ago Don't bother with this company. Stopped in to see if they did carpet repair and was told yes. Gave them my info and was told that the install people would call to set up an appointment. Was quoted and amount. No one called and so 1 week later I stopped in again to ask what was going on. A different woman said they had my paperwork "right here" and that she'd have the owner call me in a couple of hours when she came back. The paperwork quote was now $50 more. The owner never called. The 2nd woman actually came to buy a craigslist item from me at my home and i once again mentioned that I have never received a call. I have never received any sort of contact. Don't waste your time with this company
1.0
3 years ago Really poor service and communication. I called and emailed 3-4 times before finally getting a response for a quote and when the quote was finally emailed, it had a total price but nothing on it that showed the cost of the carpet, the labor, the pad. etc. I called twice to get this information and the owner sounded very put out. When I asked for the square footage that they were basing the quote on, she told me that it was proprietary. I said that it is typically included in the $59 fee that is charged when they came to my home to measure. She stated that the $59 fee covers the cost of my visit to their showroom. Save yourself a trip and don't go. Summit County deserves better than this.
5.0
3 years ago I purchased engineered flooring for the main floor of my mountain house. There was an abundance of quality products to choose from. I ultimately selected a floor that ,looks beautiful and has significantly enhanced my house. Timing of delivery of the flooring was exactly as indicated. A good store with good service
5.0
3 years ago Such wonderful people to work with, we are headed back to schedule our next carpet install!
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago Best Service In Town I was quite surprised by how professional the staff at A Discount Flooring were when we came to have our floors updated. Their knowledge about products and customer services was refreshing.
5.0
4 years ago My husband and I loved our experience with A Discount Flooring in Frisco, CO. We needed carpet in a hurry, and on a budget, they were able to accommodate our SUPER quick time frame - which they may not be able to do always - but we really appreciated them working us in right before Thanksgiving. The carpet installers did a great job, and they were very professional. I work from home, and they did not bother me at all. A Discount Flooring was able to work with our budget and get us a great carpet that looks great in our house. We are all around satisfied with the company.
5.0
6 years ago Professional Service Located in the heart of Summit County is a wonderful flooring showroom where they put customer service above anything else. Their service was great and their workmanship cannot be topped by anyone. I would strongly recommend them to everyone looking to have their floors updated.
5.0
6 years ago I highly recommend a discount flooring to everyone. They were excellent in installing carpet throughout our entire home! Thanks!
5.0
6 years ago From buying the floors to the installation everything went smoothly. I am very happy with our new flooring throughout our home!
5.0
6 years ago Excellent work at very good prices! Installers were easy to deal with, the flooring looks great. Only one tiny complaint which is that scheduling could have been clearer but it all worked out.
5.0
6 years ago Thank you Thank you for the great work you did in our home it was nice having you guys done on time for my furniture delivery. I love our new apartment. Thank you very much for your help!
5.0
6 years ago Thank you Thank you for the great work you did in our home it was nice having you guys done on time for my furniture delivery. I love our new apartment. Thank you very much for your help!
5.0
6 years ago very good A Discount Flooring did a great job on my floors from picking them out to the installation process. I definitely recommend them to everyone!
5.0
6 years ago great service A Discount Flooring did a great job on my floors from picking them out to the installation process. I definitely recommend them to everyone!
5.0
6 years ago Nice We were impressed with the dustless sanding process; they even laid out several samples on our floor to see how it would look on the finished flooring. They were easy to work with and flexible, worked around our schedule. They finished on…
5.0
6 years ago Nice We were impressed with the dustless sanding process
5.0
6 years ago Great deals! I love the deals I took advantage of at A Discount Flooring! Their prices were so low that it almost felt like stealing!
5.0
6 years ago Great deals!! I love the deals I took advantage of at A Discount Flooring! Their prices were so low that it almost felt like stealing!
5.0
6 years ago Good and fast service. When it came down to pricing they matched the best price we found in the market. So the pricing plus their willingness to back the work made them our choice. They were even willing to agree to a cap on floor prep work. When you rip up floors you never know what will be under there so it is important to us that the price could not just spiral out of control.
5.0
6 years ago great service There is no other flooring store that is better than Discount Flooring. They are very helpful and always take their time answering my questions. They have refloored my whole house!
5.0
6 years ago Nice job There is no other flooring store that is better than Discount Flooring. They are very helpful and always take their time answering my questions. They have refloored my whole house!
5.0
6 years ago Perfect! I wanted a nice new carpet for our bedrooms and went to Discount Flooring. I found the perfect carpet as well as a fantastic pad and the price was perfect. Thank you for all of your help during the selection process and the wonderful…
1.0
8 years ago Director Their prices are not discounted and they are not easy to work with. There are better carpet contractors in Frisco.