QUALITY FLOORS INC

4.7
|
27 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Quality Floors 870 E Main St, New Holland, PA 17557-1509 717-354-6138 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.7
|
27 Reviews

Reviews


5.0
last week Highly recommend. Bryan and his team are wonderful to work with. From start to finish we could not have asked for a better experience. We redid first floor in hardwood and also carpet in one room. We will absolutely use for any future flooring!
3.0
last month Still waiting for the call when they will come to repair our floor. It’s been 3 months. ☹️
last month You did call on 10/18/18 to have a repair on your floor. We mishandled the paperwork and apologize for the oversite. We have left a voicemail on the number you provided so please do not hesitate to call us at 717-354-6138. If you ever have a concern you may call an ask for Bryan, we will be happy to help.
5.0
3 months ago Very Professional with Quality products and workmanship.
5.0
3 months ago Very Professional with quality workmanship. I have used Quality Floors for both Carpet and Tile work, both have exceeded my expectation. They will be my new go to company for all my flooring needs.
4.0
4 months ago Great place to get floori
2.0
6 months ago Came 2 different times to measure, then when installers came they advised measurements were wrong by salesmen. Had to come 2 times for install. Did not adress step up between rooms correctly. I had to go to the store, get the proper piece and install myself. All of that, no apology or discount off of FULL price. I wont be using them again.
6 months ago Mr. Berger please feel free to contact me at 717-354-6138 to discuss you job. We completed your job at the end of March. In speaking with your salesperson, we seem to be caught off guard by this post. I would be happy to help in any way possible to better your experience with Quality Floors. - Bryan
0.0
7 months ago Excellent customer service. You will not find a more honest customer experience as well as a seem less install.
0.0
8 months ago We had a great experience with Quality Floors! Bryan was particularly amazing with his dedication and obvious love of his job. He truly cares about satisfying his customers and definitely went above and beyond. The rest of the staff was great to work with and the installers did a top notch job. We will use them again!
5.0
8 months ago Just had a new floor installed. Great service, price and professionalism. Would HIGHLY recommend!
5.0
10 months ago Excellent service and staff! The floors look stunning! Thank you!
5.0
10 months ago This customer did not leave a comment.
5.0
11 months ago Very pleasant experience start to finish on my visit. Walked in and right away a knowledgeable professional patiently helped with my project. They didn't have the flooring sample I wanted but can order just about anything. They know wood floors!
5.0
12 months ago Great people and products to work with.
5.0
last year We just completed a total renovation of 2 bathrooms, and added a new sunroom and mudroom to our almost 200 year old farmhouse. Quality Floors had a very good selection and provided the tile and installation for the bathrooms. The designers were very pleasant, helpful and patient as we figured out what we wanted. The prices were reasonable and the installation went smoothly. Despite the fact that there are no 90 degree angles in the house, the installers managed to do a terrific job making everything come together. I wouldn't hesitate to use their services again in the future.
5.0
last year From start to finish, this business was a PLEASURE to work with. Heidi, in sales is amazing- and the men who are installing today have been wonderful too!! Thank you guys for everything! I am so happy that I decided to support a local business
5.0
last year Great place for your home needs, from flooring for any room in your home to kitchen counters, back splashes, etc. Good service, honest personnel to help with any decision.
5.0
last year This customer did not leave a comment.
5.0
last year Quality Floors just installed flooring and carpeting in our new home. Fantastic selection and professional service!
5.0
last year Quality Flooring just installed a large (5'x5') floor to ceiling tiled shower in my master bedroom and it is phenomenal. The workmanship was excellent, and most of all, the owner, office staff and installers are wonderful people to work with, and truly care about the outcome of your project. Highly recommended!
5.0
last year We recently had a flood event and required new flooring in the kitchen and carpeting in the dining room, living room, stairway and hallway. I got estimates from several companies but chose Quality Floors because their customer service and prices were the best. The installation teams were very professional and courteous and did a beautiful job. Quality Floors had installed our previous kitchen flooring and we were very happy with the product and service that I had no hesitation with contracting them again.
5.0
last year Quality Floors lives up to their name. We built our home through Landmark and Quality Floors installed our tile shower. There was an issue with a Quality Floors' subcontractor, and Quality Floors stepped up and fixed the problem and even exceeded our expectations! Would strongly recommend Quality Floors!
5.0
last year I have used Quality Flooring for all my home renovation projects for the past 10 years. I have always been satisfied with carpet quality as well with salesmanship and installations Thank you for a job ( jobs ) well done.
5.0
last year I recently built a new home with Landmark and Quality Floors do both the flooring and tile work in my home, it was great which is to be expected. about 9 months after the build my home had usual settling and I had a few cracks in the tile grout, I also have kids and dogs who put a few minor marks in my floor. I called to see if what they could do, they sent Steve out the same week who didn't just fix everything perfectly but also showed me what to use if I ever need to do any of it my self, he is excellent at customer service and very friendly. a great company is made by having great employees and Steve certainly is a great person/employee.
5.0
last year What a pleasure to work with your team of experts! We love our new hardwood floor. Thanks to everyone on your team, from our sales rep Chuck Smith to our installers.
5.0
3 years ago I had an installer at my home yesterday to do the grout on a tile project in a bathroom. I had a family member (former flooring installer) do the tile project itself, but with limited experience in the grout finishing, we decided to hire someone w/ experience. The installer from Quality Floors rang my doorbell at exactly 9 a.m., when he was scheduled to arrive. He introduced himself, as is not always the case, was extremely professional & polite. He was in & out in less than 90 minutes (for a medium-large sized bathroom) & left NO mess. I was so impressed w/ this installer and this is the exact reason I continue to use Quality Floors for any & all of my flooring needs. It is the 2nd time I have used them & both times have been the same outcome... a VERY happy customer. I will continue to use them for any/all flooring needs & will recommend them to anyone who may have the need in the area.
4.0
4 years ago Quality Floors installed some carpet for me at my previous home and I'd definitely consider using them again. Their rep made sure to reduce the amount of leftover materials by altering their cuts to save me even more money! Great workmanship too!
4.0
13 years ago All types of floors to brighten a room Quality Floors offers a wide range of flooring for all of your decorating needs. They also offer refinishing services along with installations and other repair services. They are competitively priced for the area for their flooring and…