SMITH'S HOUSE OF CARPET LLC

4.7
|
43 Reviews
Smith's House of Carpet is Your Full Service Flooring Retailer
Shaw believes in its people, products and mission. Purchasing flooring can be daunting, but we’re committed to making easier for you every step of the way. Shaw creates a better future – for our customers, our people, our company and our communities. This attention to detail and extreme focus can be found in our beautiful, innovative products.
Smith's House of Carpet 1215 Kenmore Blvd, Akron, OH 44314-1965 330-753-6505 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.7
|
43 Reviews

Reviews


5.0
2 weeks ago Very helpful and informative
1.0
2 weeks ago minus 5 stars - DON'T DO BUSINESS WITH THEM... They sent me a quote with an installation date - then I had to call 6 times to reach someone to make payment. When I presented "SCOTT" with the facts of my inability to reach someone in the matter he started making excuses only to tell me they couldn't do it anymore. Now I have to find another installer and reschedule a moving company to move our whole house. My experience with them will probably cost me THREE TIMES what the original amount was. These people are the worst!!! I would rate them minus 5 stars but that's not an option...
5.0
3 weeks ago Hands down, best service best prices!
5.0
2 months ago The best kept secret in Akron. If you are in the market for carpet this is the place for you. The service can’t be beat. They will work with you financially. The installation of the carpet at our church was superb and we are so happy with everything. I really can’t say enough
5.0
3 months ago The estimate was given professionally the owners are great. The service was above and beyond what I expected. The installer was great. I would recommend smith’s to anyone looking for exceptional work and service
1.0
5 months ago I would not recommend using Smith's carpet they can't measure your home right. When it came time for them to make it right with the customer they are not very nice to deal with. I would go elsewhere.
5.0
6 months ago Such a wonderful place. Marie took her time and explained every type and different manufacturer's. Would highly recommend.
5.0
9 months ago This customer did not leave a comment.
4.0
10 months ago This used to be a gym in the late 90’s where all the police officers would pump iron. Now the only thing getting pumped is carpet. Great quality for a good price.
5.0
11 months ago This customer did not leave a comment.
5.0
last year Great carpet for a good price. Installers are professional and the owners know what they are selling! Awesome place to get carpet.
5.0
last year Best place in Akron for all your carpet and flooring needs. Great prices, good customer service, and nice quality installation!
5.0
last year It has always been a pleasure working with Smith's. From the knowledge they bring to the professionalism they have and the work ethic they present I would recommend them for any flooring job.
5.0
last year Scott & Marie are keepers! They've fixed every possible kind of flooring issue I've had with my rental properties. Marie is the Queen of custom rugs! She made a set of rubber bottomed, berber rugs for my mud room that saved my oak wood floor from winter damage and they look fabulous too!
5.0
last year Great Service! "They installed carpet in our living room last month and did a great job. The installers arrived on time, worked quickly and cleaned up at the end. We are pleased with the result."
5.0
2 years ago I will never shop for carpet anywhere else. "The best carpet buying and installation service I have ever experienced. Dennis arrived right on time. He did a 15 x 15 room in about an hour and a half. He cut and wrapped the old carpet for trash pick up. I barely knew he was here. Scott helped me pick out the perfect carpet to match the rest of my house. The price was fair and they did everything they said they would do, timely and efficiently. I will never shop for carpet anywhere else."
5.0
2 years ago Awesome service "Within days of calling, Scott came over and measured my basement which included a Family room, bedroom and bath. He brought tons of samples and offered information and guidance as to what product would be best for our space. I ordered the flooring and within 2 weeks everything was installed. The installers were on time and very polite and professional. I could not be happier with the service and the product. This was the 2nd time we choose Smith's. Our living room carpet was installed 5 years ago and it still looks great, very durable."
5.0
2 years ago Very personable polite local owned very compatible pricing.
4.0
2 years ago "Great service, nice product" We had new carpet installed and love it. They have great customer service and competitive pricing. The installers did a fantastic job and were very professional
5.0
2 years ago "Great service, good job" "I have used them 2 times laminate flooring and carpet, we are happy with both."
5.0
2 years ago AWESOME Service!!! The only Carpet/floor people we use. AWESOME service-AWESOME people
5.0
2 years ago Great 15 Year Working Relationship "Smith's has handled carpet repair/installation for the apartment complex we manage for almost 15 years and we've always been very happy with their service. They have a great selection of carpeting to choose from, always show up as scheduled, and we're always happy with the finished job and their pricing is very fair. We've recommended them to several people over the years."
5.0
2 years ago Excellent Experience "It was an excellent experience all the way around. From Marie expertly guiding my Wife and I through the carpet selection at their store, to Scott coming to our home to measure and explain the installation process, to the craftsmanship of Dennis who did the installation. They were all consummate professionals. I had carpet installed over the concrete floor in my basement and I was concerned about how the carpet tack strips would be attached. That�s where Scott�s installation experience shinned through. He arranged for Dennis to install the tack strips the evening before the carpet was laid. Thus when Dennis ran into a section of concrete where the concrete nails wouldn�t hold, he was able to glue the tack strip in place and allow the glue to cure overnight. The next day Dennis transformed our basement into beautiful living space that I am confident well endure into the future. Thank you Marie, Scott, & Dennis, we could not be happier with our new carpet!"
5.0
2 years ago Awesome I recently used them and couldn't be happier. Very friendly and well educated on their product line. Very fair pricing. The installer did an excellent job! I will use them again on our next project.
5.0
2 years ago Great Service Very knowledgeable. Helped me make a smart decision on our floor. I highly recommend them and will use them again.
5.0
2 years ago Great Experience "Great product, Great Selection, Great service, I would recommend them."
5.0
2 years ago Great floors! "Scott and Marie Smith from Smith's House of Carpet were both friendly and knowledgeable about their products. Scott did a wonderful job installing both carpet and Pergo in our living room, bathroom, kitchen and dining room. I couldn't be happier with their work and friendliness!"
5.0
2 years ago Very pleased with service and outcome "100% satisfied. It is beautiful. Great experience from start to finish. Great sales persons, installer was phenomenal! We would definately recommend Smith's House of Carpet to everyone."
5.0
2 years ago Love this business! "We have used Smiths for several flooring jobs. They are prompt, reasonably priced, and use quality materials. This is the type of business that everyone dreams of finding."
5.0
2 years ago "Great service, quality products, excellent prices." "They have done more than one excellent job for me, and I will be using them again in the future."
4.0
3 years ago Scott's crew did a great job installing our kitchen floor & 4 rooms of carpet. Love it! Thanks.
5.0
4 years ago Good people, good product, integrity...what more could you want.
5.0
4 years ago Awesome! Very knowledgable ! Great variety of flooring! Will be the place we go for all our flooring needs!
5.0
4 years ago Great place!!! Family owned . They make you feel at home walking in the store
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago Always happy with the service and selections of carpets from Smith's House of Carpet. Loved my speciality carpets I had made specific to my liking.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago great prices and customer service!