MOUNTAIN VALLEY FLOORS, INC.

4.6
|
43 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Mountain Valley Floors 530 W Eisenhower Blvd, Loveland, CO 80537-3106 970-685-4763 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.6
|
43 Reviews

Reviews


1.0
4 months ago For an experienced flooring company you would think that they would know that any floor needs to be level before putting down wood laminate flooring. They did our project while we were out of town, and when we returned we saw peaks and valleys throughout the room, looked horrible. Even after ripping it up, charging us more to level and then putting the floor back down, it is still not level. I wouldn't recommend them for your flooring needs.
2.0
5 months ago I'll give them a couple starts for the estimator being on time, and providing good information during the consultation as well as when I went in to the showroom to pick out a couple samples. But after two weeks of waiting for an estimate when I've got a job ready to schedule that's holding up scheduling other jobs, Mountain Valley is rapidly loosing their appeal.
2.0
5 months ago Give them a couple stars for the estimator being on time and providing good info during the in home consultation and when I went into the showroom to pick out a couple flooring types to use for the estimate. But after two weeks and still waiting for an estimate when I've got a job ready to schedule that's holding up scheduling other jobs Mountain Valley is rapidly loosing their appeal.
5.0
9 months ago I have had 2 jobs done with Mountain Valley Floors and I have been beyond pleased with each of them. Not only do they do amazing work but every interaction with their staff has been positive. If I could give more than 5 stars I definitely would and I would highly recommend them!
5.0
11 months ago This customer did not leave a comment.
5.0
11 months ago I just had countertops, backsplash, and fireplace tile installed and couldn’t be happier with the level of service and professionalism provided by Mountain Valley. From the initial design services with Gina to the tile work with Clay, the team went above and beyond and the finished product is more than I could have hoped for. Thank you!!
5.0
12 months ago This team is excellent. Talented, caring, creative, trustworthy and on time. Wow what a pleasure. We had the whole house redone. So glad we choose Mountain Valley Floors in Loveland CO to handle the job.
5.0
last year Kind talented people. Great product on time excellent install. Love both the wood floors and carpeting. I would hire them again.
5.0
last year Mountain Valley Floors has a beautiful selection and wonderful staff. They are professional, helpful and prompt with their time. I would recommend them to anyone looking for new construction or an upgrade for the home.
5.0
last year Outstanding customer service! I have used other flooring companies in the past and every project was full of excuses and delays. Mountain Valley Floors has been a pleasure to work with. With our apartments there are at times short turn around times expected. It is rare to find a company that communicates and works hard to accommodate their customers. Ken, Janel, Clay and the entire staff certainly understand the importance of providing first class service. I look forward to a very long business relationship.
5.0
last year A water leak ruined the ceramic tile in our kitchen, utility room, entrance way and a hallway. I had already heard a lot of good things about Mountain Valley Floors so I decided to talk to them. Ken was great to work with, he sat down with me and after listening to my wants, needs and budget came up with a wonderful solution that addressed them all. In less than a week I had a wonderful new waterproof vinyl plank floor! From beginning to end everyone there was professional and treated me with respect. They are now my "go to" place when it comes to future flooring needs. I also found out they do so much more like bathroom remodels, back-splashes and outdoor patio tiling. I've included pictures to show off my beautiful new floor.
5.0
last year Mountain Valley Floors did the flooring for both my home and my business. They are amazing and do a great job. The free professional design & consulting services they provide as part of the buying process set them apart and ensures you get exactly what you need visually and financially. Best choice in Northern Colorado.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
2 years ago Exemplary service and ideal craftsmanship. When I first began searching around for vendors to remove my carpet and kitchen floor and replace with wood, Mountain Valley Floors was not my first choice simply because I am usually influenced by google reviews and they had none. I ended up choosing another floor company in Fort Collins. After taking 2 months to just get a rep to come out and do measurements (I work from home, so available every day) I started calling around again. In hindsight I can say that Mountain Valley Floors is hands down the best service, price, and finished product I have received in the last 18 months of home remodeling (all jobs totaling approx 30k). I worked with Weston and he did an excellent job on all fronts. No games, no gimmick. He was at my house in 2 days and didn't try to sell me a whole new house. He listened to what I wanted and told me what they could do. They focus on doing floors and doing them well. I got an itemized quote some 36 hours later where I could see what each element was costing me and I could pick and choose options (such as removing the carpet myself or paying for removal, toe-kicks, etc). The price was very competitive as compared against 2 others locally and selection on flooring was overwhelmingly large and diverse. He sent me home with samples and we got things rolling that day. Two weeks after walking into Mountain Valley Floors (we had to wait till ordered flooring arrived) I had Mike B. showing up daily at 8am and working solid throughout the day for the next 3.5 days (he finished around noon on the 4th day). Sq Ft was about 600. Install was excellent and the work ethic was refreshingly dedicated and driven. Even when I would offer to have him just leave things overnight if that was easier, he would insist on cleaning up the site each night. Overall the experience was top notch and I know that I can go to Mountain Valley Floors, pay a fair price and receive exceptional service AND exceptional finished product. I highly recommend consulting/comparing with them for any floor jobs.
5.0
2 years ago "Exceptional turn around, service, and results" 5
2 years ago "Exemplary service and ideal craftsmanship. When I first began searching around for vendors to remove my carpet and kitchen floor and replace with wood, Mountain Valley Floors was not my first choice simply because I am usually influenced by google reviews and they had none. I ended up choosing another floor company in Fort Collins. After taking 2 months to just get a rep to come out and do measurements (I work from home, so available every day) I started calling around again. In hindsight I can say that Mountain Valley Floors is hands down the best service, price, and finished product I have received in the last 18 months of home remodeling (all jobs totaling approx 30k). I worked with Weston and he did an excellent job on all fronts. No games, no gimmick. He was at my house in 2 days and didn't try to sell me a whole new house. He listened to what I wanted and told me what they could do. They focus on doing floors and doing them well. I got an itemized quote some 36 hours later where I could see what each element was costing me and I could pick and choose options (such at removing the carpet myself or paying for removal, toe-kicks, etc). The price was very competitive as compared against 2 others locally and selection on flooring was overwhelmingly large and diverse. He sent me home with samples and we got things rolling that day.Two weeks after walking into Mountain Valley Floors (we had to wait till ordered flooring arrived) I had Mike B. showing up daily at 8am and working solid throughout the day for the next 3.5 days (he finished around noon on the 4th day). Sq Ft was about 600. Install was excellent and the work ethic was refreshingly dedicated and driven. Even when I would offer to have him just leave things overnight if that was easier, he would insist on cleaning up the site each night. Overall the experience was top notch and I know that I can go to Mountain Valley Floors, pay a fair price and receive exceptional service AND exceptional finished product. I highly recommend consulting/comparing with them for any floor jobs."
5.0
3 years ago Fast, professional, and a beautiful installation job by Ken. You will not be disappointed!
5.0
3 years ago We have used Mountain Valley Floors twice now for commercial flooring installation. We couldn't be happier with how it went! Great product and quality service.
5.0
3 years ago "Excellent products, service and installation" "This is the second time I've used Mountain Valley Floors to remove and replace flooring in my home and I think I'm even happier this time. I really appreciated Weston's advice when choosing flooring and thought Scott and Fred did an exceptional job with the installation. Both left installers where on time, neat, cleaned up after the day's work and completely cleaned up and hauled away old product after they were finished."
5.0
3 years ago "Beautiful, unique floor & backsplash" "I have used Mountain Valley Floors 5 times over the last 6 years, for carpet, floor tile, hardwood and backsplash and I have always been pleased with The quality of the work and the cost of the projects. This most recent project was a tile inlay in my hardwood floor. The project went smooth from planning all the way to execution It turned out BEAUTIFUL! I could not be happier!"
5.0
3 years ago smooth sailing "I chose Mountain Valley Flooring for the proximity of their business and because I would like to support local business. I was not disappointed. Weston was very helpful in the product selection. He set up the installation promptly and kept me informed all the way. In addition to being very friendly (and having a very nice dog!) the installation proceeded without a hitch and faster than I expected. The installer was very courteous, appeared experienced and did a great job - all in one day. I would use Mountain Valley Flooring again for any flooring needs."
5.0
4 years ago Very helpful with great service We had a flooded basement and Mountain Valley Floors was extremely helpful. I have already recommended them to a friend.
5.0
4 years ago Service above and beyond! "This is our fourth experience with Mountain Valley Flooring, and the service and the employees are the best. They are always ready to answer questions and help with colors and style choices. Thanks for everything Ken and Janel."
5.0
4 years ago Excellent Quality "I bought a home and most of the floors needed to be replaced due to pet stains and odor. MVF worked with me to figure out what flooring would meet my needs. They gave me style options and a range of prices. They are all very friendly and easy to work with. I'm very happy with the results and would definitely work with them again. They also have a neat program called Pads for Paws, and I liked knowing that part of my purchase went to support animal welfare."
5.0
4 years ago absolutley greateir "they were great, I have already been asked for their number"
5.0
4 years ago Highly Reccomend We had a bad experience with another floor company and when I walked in to Mountain Valley Floors they were eager to help. Once we signed on with them they were very attentive and kept us up to date of every move they made and the job was done in a very timely manner. Questions were answered and I wasn't made to feel stupid for asking them ! ( that can happen with some companies). We were very happy with the end result and it was just what we wanted and not what a sales person wanted to sell us !! We would use them again without hesitation !!
4.0
4 years ago Great service Enjoyed working with Ken very personable . I would recommend them any time
5.0
4 years ago MVF is my floor company for all my needs... "We have used Mountain Valley Floors 4 times now. From carpet to tile and hard wood. I have been happy with every project. When we did have a problem, Ken was quick to take care of it immediately."
5.0
4 years ago Great job and professional Did a nice clean job and it looks great. Very good service from buying to instalation would recommend to anyone.
5.0
4 years ago These guys are awesome! "Great service, awesome product and amazing people at Mountain Valley Floors! If you haven't used these guys... don't look any further! I fully trust them and recommend them to everyone!"
5.0
4 years ago Not just saying it! The best start to finish! "I shopped around and waisted alot of time. I found MVF I knew I made my last stop. I will be a return client! I got a much better quality carpet for the same cost as mid-line carpet down the street. I had a very tight schedule for my mini remodel. The carpet was installed on the date promised at the day of purchase. With an outstanding quality finished product as promised! Since, I have referred many friends."
5.0
4 years ago Outstanding experience! "MVF acted as the general contractor for us last summer, replacing carpeting and tile, installing new wood floors and refinishing old, installing granite countertops and custom backsplashes, replacing sinks and toilets, etc. It was a large job involving the coordination of several contractors. MVF took care of it all! All the contractors they recommended were excellent and the work was done on schedule despite a tight timeline. The result was gorgeous! I would highly recommend MVF!"
5.0
4 years ago Super professionalism and quality "It was such a pleasure working with Mountain Valley Floors. Their professionalism and assistance through the entire process was so wonderful to have. Especially when other, large, home improvement retailers just want to make a buck and get you out the door. Ken took extra time to make sure we received the very best at a very reasonable price. I would recommend this company, (and already have recommended them), to my friends, family and business associates. They are honest, good people to work with. Their installers were prompt and professional as well. They completed the job as quoted, Cleaned up and hauled all the old flooring away. I even left them in the house alone to work while I worked without worry."
5.0
4 years ago Carpet order and install Excellent service and staff were a delight to work with
5.0
4 years ago Mountain Valley Flooring "We had hardwood floors, carpet, tile work surrounding the fireplace and a backsplash to complement the granite installed by Mountain Valley Flooring. They were very helpful in making design choices. They called the day before to let us know when work was to begin on the renovation. Very professional and the workmanship was outstanding from all the installers. A wonderful experience and we have a beautiful kitchen as a result."
5.0
4 years ago "Great work, value pricing, high quality products." "We had a water leak in the kitchen which caused hardwood floor damage and major water damage in basement. Mtn Valley worked within the insurance budget and our product requests. Everything worked out, installers were very skilled, work quality was excellant."
4.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago Awesome knowledgeable staff. Friendly and solid service!
5.0
5 years ago Thank you for the wonderful job you did at my sister's house. Her carpet looks wonderful! And me and my puppy are out of the "dog house". Your service man was great, friendly, did an excellent job and left the carpet so clean that you couldn't tell he had been there. You guys are the best!
1.0
5 years ago This customer did not leave a comment.