COZY CARPET INTERIORS

4.7
|
50 Reviews
Since 1989 Celebrating over 20 years of quality service in our community. Visit our website for a virtual tour and be sure to come and see all the selections in our new showroom.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Cozy Carpet Interiors 17035 N Eagle River Loop Rd, Eagle River, AK 99577-7803 907-694-2699 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.7
|
50 Reviews

Reviews


5.0
2 weeks ago Lots of great options at Cozy interiors, for all your home build/remodel or updating needs. When we built our home last year, we weren't sure what we wanted for a backsplash; so we waited. We are now checking out all the options from big box stores to privately owned local shops. We were greeted politely when we walked in and mentioned what we were looking for. The nice gal took us to the appropriate area and let us browse on our own. We went to get her when we found a couple of tiles that piqued our interest and she showed us additional options that we wouldn't have thought of on our own. The check samples out to you as well and we came home with three boards of tile to look at against our kitchen counters. As we were walking to the front, she mentioned the furniture and decor showroom downstairs and holy moly were we shocked by it!! Shocked and pleasantly surprised!!! Tons of excellent furniture and decor, Christmas decorations and more! We will definitely be back and spread the word about them!
2 weeks ago Sounds like you got to experience everything our store had to offer, Toni! We're glad we were able to show you some things while you were here as well as give you some recommendations. Thanks for the wonderful review and kind words -- we're looking forward to having you back! Until then, Cozy Interiors
5.0
3 months ago zNot all that expensive because you get what you pay for.. Owner called me personally to work out some issues and that made me happy. He is responsive. I am going to work with him on interiors for a new home in the Eagle River Valley. Twenty five years ago they installed the best berber carpet made and it still looks new. Real quality carpet and drapes. Check.out their selections.
5 months ago Denis, we're sorry to hear that you didn't get quite the experience you were looking for with us. We do our best to be as communicative and accommodating with our customers as possible. We apologize if this wasn't your impression. If you have any questions or concerns, don't hesitate to reach out. We hope to have the chance to better serve you in the future. -Cozy Interiors
5.0
4 months ago Awesome group to work with! They helped me so much and made my life a ton easier! Thank you Melissa, Matt, and Peggy!
5.0
4 months ago My husband and I recently had the pleasure of working with Cozy Interiors to install over 2,200 sq. feet of carpeting in our 3 story home. We initially chose them due to their business relationship with Costco. We received a very timely and reasonable estimate as well as general advice on the type of carpeting that would work best in our home. The highest level of service was given to us at every stage of our project. After we selected our carpet, Cozy scheduled our installation at a time that was very convenient to us since we had a trip and deadlines due to summer guests. They also assisted us in finding movers who could help us move the furniture as the carpet was installed from room to room. The installer they sent out was amazing. Professional and expert in every sense of the word. He helped direct the movers to make sure the timing worked best for both him and them to install the carpet. It was a very big job and occurred during one of the warmest summers we've had on record. The installation was excellent and Matt was such a pleasure to work with. We highly recommend Cozy Interiors for carpet installation and intend on using them again for other home projects!!!
4 months ago The pleasure was all ours, Mary! We're happy we could help out -- thanks for trusting our team to do an awesome job for you. We're always here to help out if you ever need us in the future. Don't hesitate to reach out. -Cozy Interiors
5.0
5 months ago Always have personalized service with Cozy Interiors .. and Mellisa is so intuitive ! Always happy with my shopping adventures
5.0
6 months ago This customer did not leave a comment.
6 months ago We're so glad you could visit us, Simon! We hope you'll be back again soon. -Cozy Interiors
1.0
6 months ago Disappointed. I ordered an engineered hardwood flooring from their sample. What came in and was installed looks the same but much thinner hickory layer. I tried over and over to work out something with the owners with no luck. I am really disappointed and sure enough recently, we got a scratch on the flooring and it went through the very, very thin hardwood.
6 months ago We're disappointed to hear that you were unhappy with your purchase. We work hard to ensure great results for all of our customers, and we're always happy to discuss your concerns over the phone or in person. Don't hesitate to reach out -- we'd love the chance to find a solution with you. All the best, Cozy Interiors
5.0
7 months ago This customer did not leave a comment.
7 months ago We're so glad you joined us, Sav-on! . -Cozy Interiors
5.0
8 months ago I visited Cozy Interiors looking for a very specific type of rug. They worked hard on helping me find it. They were friendly and knowledgeable and I really appreciated the customer service they provided.
5.0
8 months ago 1st time in their furniture section great selection of furniture décor lighting you name it they have it lots of fun to shop
8 months ago We're happy to hear your first time in our furniture showroom was a great one, Patricia! We're always here to provide you with an awesome selection and great service. Hope you'll stop back soon! -Cozy Interiors
5.0
8 months ago This customer did not leave a comment.
8 months ago We appreciate you stopping by our place, Todd! Hope you'll make it here again. -Cozy Interiors
5.0
9 months ago I have been coming to cozy carpet for over 15 years, and Melissa, Matt and her staff are the best. Friendly atmosphere, very professional, courteous. They are very knowledgable in home interiors, whether it be window treatments, floors, cabinetry and carpeting. They will go above and beyond to help you find just what you need to make your home look bueatiful.
9 months ago Your support over the years means the world to us, Tom! Thanks for trusting us to do a great job on all of your home's needs. We're always here to help with any future projects you may have. -Cozy Interiors
5.0
9 months ago Great place for furniture and decorative items but even more so for floor covering. Experts at what they do.
9 months ago Our team is always here to help and offer the best advice we can! Thanks for stopping in and leaving such a great review. We're here whenever you need us! -Cozy Interiors
1.0
10 months ago Same as last time I tried to use this local business. Went into the store and they were bound and determined to sell me what they wanted and didn't want to hear what I wanted. They needed to remind me that they've been selling carpet for 30 years. It would have been easy to acknowledge what I was looking for and to then start looking for solutions. She just had to win....and she did. So I left. I've tried to buy twice from them. I won't try again. Bummer, I like to support locals.
9 months ago Kent, we know shopping for carpet can be confusing because there is so much information available on the internet, and everyone has their own opinion as to what is best. At Cozy Interiors, we always strive to have the most current facts for our customers. Triexta has many fine qualities, and had we realized that was the only thing you were interested in, we would have happily shown you those products. We assumed you would want our guidance when making your purchase, but understand that you were already aware of what you wanted -- we're sorry for any miscommunication that may have occurred on our end. We hope you'll stop back in the future so we can show you the great service we're all about. -Cozy Interiors
5.0
11 months ago Extremely helpful and friendly. We purchased sheet vinyl here and they helped us explore all options. They even took us to the back warehouse to see if any remnants would work. Ultimately we decided to special order because we had a specific pattern in mind and they made the process very easy. Prices were lower than SBS on the same styles. We will definitely be back!
10 months ago We can't wait to see the final product, Amy -- it's going to look great! Thanks for stopping in and trusting us to find just what you needed. We're always here to help! -Cozy Interiors
5.0
12 months ago Beautiful place probably one of the best place to go in Alaska hope i can meet there needs In repair work show room style and that every things you could possibly need Awesome
10 months ago Ronnie, we appreciate your support! We're always here to provide you with great products and service. Let us know if you ever need anything! -Cozy Interiors
5.0
last year Great designers, excellent products and beautiful furniture! Our clients love Cozy 😎
4.0
last year Very nice store with a helpful staff. This is where you go to shop upscale instead of the cheaply made Asian products available at most other furniture stores in Anchorage. Be prepared to pay upscale prices but it'll outperform the cheap stuff.
10 months ago We're glad you stopped in, Jim! We're always here to provide you with great, high-quality products that won't disappoint. We'll be here when you need us. -Cozy Interiors
5.0
last year Wonderful selections helpful employees
10 months ago We're glad you enjoyed visiting us, Kyle! Hoping to see you again soon. -Cozy Interiors
5.0
last year This customer did not leave a comment.
10 months ago Glad you had a great visit, Kelila! We look forward to having you here again. -Cozy Interiors
2.0
last year Purchased carpet for the entire home and Abode flooring which is an engineered hardwood for the dining room. Loved the carpet. My ABODE flooring looked the same on the surface but was not the same product that was displayed in the store. Someone was sent out and measured humidity and other things but never addressed my concern that it was not the same as the sample. The hardwood layer on what installed in my home was much thinner than the sample. I provided Sav-On a piece of my flooring (scraps) on 3 different occasions so they could see what I was talking about. The sales people agreed it was not the same. Each time the piece was misplaced. I am disappointed with Cozy Interiors dba Sav-On Flooring and Cabinets' customer service. It should not be my job to battle with ABODE about the quality being different than what I ordered through Sav-On.
5.0
last year What a awesome find. Great family store with unique furniture you will not do d anywhere in AK but here
10 months ago We're glad you found us, John! Thanks for stopping in and letting us know a bit about your visit. We're always here to help when you're looking for something special. Stop in and see us soon! -Cozy Interiors
3.0
last year Have been shopping for flooring. This place is really nice, but the prices seem to reflect that...
10 months ago Business Owner We know it's been a while, Paula, but we're glad you're a fan of our store! We offer only the best when it comes to flooring and furniture and believe that our prices fairly reflect that. Come back and see us whenever you need us -- we'll be sure your next visit is even better. Best, Cozy Interiors
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Love my "cozy" home!
5.0
last year This customer did not leave a comment.
5.0
2 years ago This customer did not leave a comment.
2 years ago Thank you for letting us create your new "Cozy" home!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago They are some of the most helpful, knowledgeable, and courteous sales staff I have had the pleasure of meeting. Will definitely be returning.
5.0
2 years ago A lot to chose from
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago I am so glad that I chose Cozy Interiors to help with carpet, tile, fireplace stone work, etc. when we were building our home. I worked with Tiffany and she was absolutely incredible. She was knowledgable about each product, listened closely when I described my vision, and helped me make decisions accordingly. I felt confident about the decisions I made and left every visit without any concern for the final product. The first day I went in, I was able to pick the flooring for my entire home(without going TOO far outside of our allowance) and the tile work for my bathroom shower. I had my both my children with me (both under 2 years old) and I was out of there in under two hours, again, choosing the flooring for my ENTIRE home. The environment was relaxed, clean, and welcoming. Everyone working was helpful and pleasant. Their customer service is exceptional and the final product once my home was complete was absolutely beautiful.
10 months ago Our thanks are long overdue, Lenea, but we're so happy that we could help bring your home together! Leaving you confident and worry-free is always our goal, so we're glad to hear we achieved that. We hope you're still enjoying all of the beautiful products in your house. We're here to help if you need us in the future! Best, Cozy Interiors
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
3 years ago Thank you so much, Kayla!
5.0
3 years ago I loved my walk through of the store! Not your typical furniture store. The lay out of the store makes it easy to view the variety of furniture. The furniture inspired me to makeover two bedrooms in my home. Thank you Cozy Interiors!!
5.0
4 years ago Best employers! Best coworkers!! I'm blessed to be a part of the Cozy Carpet family!!
5.0
4 years ago This customer did not leave a comment.
4 years ago Thanks Chad!!
5.0
4 years ago This customer did not leave a comment.
4 years ago Thanks Elizabeth!
5.0
4 years ago We had an emergency and needed to replace our carpet downstairs within 24 hours. Peggy Warden helped us find exactly the kind of carpet we were looking for, within the price range we needed. Our downstairs is beautiful, and the crisis was averted. Thank you to the friendly, professional, and extremely knowledgeable staff at Cozy Carpet! This is not our first experience with their helpful service, and it will certainly not be our last. We highly recommend Cozy Carpet Interiors!
5.0
4 years ago The folks at Cozy Carpets were outstanding. We needed to replace a few flooring tiles and found a few spares lying around, but had no glue or info. Cozy Carpets no longer carried that type of tile, but looked up the installation info and gave us a small amount of glue. We were able to repair our floor. Thanks so much!
4 years ago Thank you Leah! Glad we could help!
4.0
6 years ago This customer did not leave a comment.
3.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
5.0
9 years ago Amazing source for area rugs After looking through lots of other stores and searching online (shipping to AK is soo expensive!!) we went into Cozy Carpet Interiors. They have so many rugs and the salespeople were really helpful. They even took into consideration what color my dog was to choose a rug that would hide his hair! The number and types of rugs in stock was stunning, and they even special ordered my living room rug at no extra charge! The pricing was really great, it made my home's new look very affordable. My friend told me about them and everybody should now how great they are! Thanks Cozy Carpet!
5.0
9 years ago AWESOME remodel job Cozy Carpet Inteiors recently helped me with a remodel of my kitchen; aside from friendly, professional service and great design advice they kept me in the loop throughout the project. I will recommend them again and again to friends and family and EVERYBODY for cabinets, countertops and flooring. The sales staff were amazing and the prices were better than the box stores. The product selection was endless and the showroom is very well organized and full of interesting things. I am visiting them soon for window treatments!