COZY CARPET INTERIORS

4.0
|
4 Reviews
Since 1989 Celebrating over 20 years of quality service in our community. Visit our website for a virtual tour and be sure to come and see all the selections in our new showroom.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
4.0
|
4 Reviews

Reviews


5.0
last year We had an emergency and needed to replace our carpet downstairs within 24 hours. Peggy Warden helped us find exactly the kind of carpet we were looking for, within the price range we needed. Our downstairs is beautiful, and the crisis was averted. Thank you to the friendly, professional, and extremely knowledgeable staff at Cozy Carpet! This is not our first experience with their helpful service, and it will certainly not be our last. We highly recommend Cozy Carpet Interiors!
5.0
6 years ago Amazing source for area rugs After looking through lots of other stores and searching online (shipping to AK is soo expensive!!) we went into Cozy Carpet Interiors. They have so many rugs and the salespeople were really helpful. They even took into consideration what color my dog was to choose a rug that would hide his hair! The number and types of rugs in stock was stunning, and they even special ordered my living room rug at no extra charge! The pricing was really great, it made my home's new look very affordable. My friend told me about them and everybody should now how great they are! Thanks Cozy Carpet!
5.0
6 years ago AWESOME remodel job Cozy Carpet Inteiors recently helped me with a remodel of my kitchen; aside from friendly, professional service and great design advice they kept me in the loop throughout the project. I will recommend them again and again to friends and family and EVERYBODY for cabinets, countertops and flooring. The sales staff were amazing and the prices were better than the box stores. The product selection was endless and the showroom is very well organized and full of interesting things. I am visiting them soon for window treatments!
1.0
6 years ago Poor sales staff We ordered Hunter Douglas blinds for our home. A sales rep (Melissa Hickey) came out to measure our windows. Cozy carpet received the blinds in a couple of weeks and called us to pick them up. After bringing the blinds home, I found there were missing parts. The sales staff should have checked this order before calling us to come pick it up. I had to return to the store to pick up the parts. There was no apology for the return trip and no follow through after the initial order was placed. Cozy Carpet quickly blamed Hunter Douglas for the missing parts. During the initial visit, Melissa Hickey mentioned that the installation person they contract takes longer than the order, so she advised me to install them myself. At these prices, the installation should be quick and free. I would not recommend going to Cozy Carpet for any home improvement project. The 1000 dollar order was just a test and they failed. Good thing for us we did not contract them for other projects.

Store Information

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SHAW FLOORING ALLIANCE
17035 N Eagle River Loop Rd
Eagle River, AK 99577-7803
Hours Monday - Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 4:00 p.m

Financing

  • Shaw Consumer Credit

Flooring

  • Carpet
  • Tile & Stone
  • Hardwood
  • Laminate
  • Area Rug

Features

  • St. Jude
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