ANDY'S 5 STAR FLOORING

4.9
|
46 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
5 Star Flooring 17510 Bothell Way NE, Bothell, WA 98011-1908 425-485-5481 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.9
|
46 Reviews

Reviews


5.0
3 months ago I found Andy's 5 Star Flooring on Angie's List. Eric came out to give an estimate the day after I called. The estimate was very fair and competitive. Three weeks later our marmoleum floors were installed. The installer was clearly expert at his craft, the floors are flawless. He was so professional and helpful. What a great company!
5.0
3 months ago We bought carpet and pad for our 1900 sq foot home in Bothell back in June and were blown away with the customer service and quality (carpet and installation). Pricing was also very competitive. We sold that home in December (many of the potential buyers commented on the high quality and feel of the carpet). We purchased a 3400 sq foot home and Andy's came back out and installed the exact same carpet and pad in our new home and we couldn't be more pleased. Just had family over and they all raved about how good the carpet looked and felt. Thanks, Andy's 5 star (and Eric, our salesman)!
5.0
3 months ago We had a great experience with the team here and would definitely recommend them to our friends and family. We received a quote and 3 weeks later our floors are installed! We had laminate wood look floors installed and it has transformed our kitchen. Thank you for your hard work and great results!
5.0
5 months ago We LOVE our floors! We had a few issues along the road, but Dave was quick to fix situations as they came up. You could tell he was committed to keeping his customers happy. Our contractor loves our floors so much he wants to put them in his house! You won't be disappointed if you go with these guys!
5.0
6 months ago Pleasant service and reasonable prices. Eric helped us choose good quality carpet material and gave us a great deal. This is a nice little business run by good folks, highly recommended!
5.0
6 months ago We were very pleased with the entire process working with the team at Andy's 5 star flooring, from selecting our carpet to a smooth installation. Everything was completed on time with very friendly and professional installers, and we are enjoying the new carpet installed all throughout our home. I will definitely recommend Andy's to my friends and neighbors!
5.0
6 months ago Five stars. They are very prompt. Kudos to their work ethics. David was splendid, he was there at our house 8.00 am on a very rainy Saturday. And we visited their store too and again he was great in showing us various options. Unfortunately we could not proceed with them due to terrible time crunch and weekend was all we had to finalize (we had already lost couple of weeks due to poor turn around time by other carpet stores we visited before knowing Andy's). Also we had dual minds between different carpet brands / flooring options etc. Summary is that I would highly recommend this store to anyone for their services and prices are great.
5.0
6 months ago This company is fantastic- great variety of floor options to choose from at good prices, knowledgeable and friendly staff, professional installers- highly recommend!
1.0
6 months ago We had a sales rep from Andy's out to give us a bid. The sales guy was 45 mins late to the appointment to start off and did not call to let us know he was running behind until after the arrival time had come and gone. Once here we were told that a natural product for what we wanted to do was not available and we should go with an engineered product. We will did not want that. I said ok well, write us up a bid for the product anyway with installation labor. A week went by with no email or phone call with the bid. I sent and email and text asking for an update. Still nothing. I then sent the company a message on Yelp letting them know that we were disappointed and would appreciate someone touching base with us about the flooring project. That was a week ago and still no response. Sad that a company that has good reviews like this one dropped the ball so hard on us. I wasted a day of work to be home to meet with there sales rep. It's possible the job was just not one they wanted to do and if that was the case that's fine. Tell the client that. I would have simply moved on and left no review at all. Shame on Andy's for wasting my time.
6 months ago Business Owner Shawn, I'm sorry that one of my guys let you down. If I wasn't out of town I probably would have caught your email about not having a bid yet and responded. I hope you found a great alternative to our poor showing and I assure you we've discussed this among our office and are making adjustments to make sure it won't happen again. I'm very disappointed that we weren't there for you and I hope you can forgive us. Better luck in your future dealings, Andy
5.0
7 months ago Great communication and an overall very positive experience!
5.0
7 months ago Great communication and an overall very positive experience!
5.0
8 months ago My experience of purchasing carpet from this place recently had been great. Dave Trainor my sales person was knowledgeable and friendly and pricing was reasonable. Chris the installer came within the estimated time range promised and the carpet installation was really well, I couldn't tell where the seam was had I not seen him installing the carpet (my wife couldn't figure out where the seam was). Overall it's a great experience buying a carpet from here, will definitely come back in the future when i have needs for more carpeting. Pricing is slightly better than Home Depot but with the guaranteed good install quality!.
5.0
9 months ago The team at Andy's 5 star flooring was exceptional! They were very professional and helpful. I had talked to several reps at the store and they were all as friendly as could be. Eric, who did my measurements and estimate was extremely reasonable with the quoted price. I did shop around and found this place to be the most reasonable with out sacrificing quality. The installation went seamlessly. And I absolutely love the carpet! A job well done!
5.0
10 months ago Dave is very professional and accommodating, I have urgent need to get a quote to install new carpet. He came the same day and prepared the quote for me in prompt manner. He also shared a few important knowledge with me on getting best result. A good store with good professionalism is a place you want to shop.
5.0
10 months ago This customer did not leave a comment.
5.0
11 months ago Everyone was very professional. Eric gave us an accurate estimate. The new carpeting looks great, and I see no issues in any room where it was laid. I couldn't make it back to the house before the installers left. I had asked if they could re-hang maybe a couple doors, thinking I'd be here to see if they dragged along the new carpeting. They were done before I returned. They hung all seven doors! We shall return for any future flooring needs.
5.0
11 months ago My partner wanted a new hardwood floor for the bedroom. We checked out several places and Andy's provided the best deal. The work was done efficiently, on time, and it looks great.
5.0
12 months ago Scott did a great job, amazing customer service and advice
5.0
last year I highly and strongly recommend Andy's 5 Star Flooring. My vinyl and laminate flooring looks absolutely stunning. The entire process was smooth and efficient, from when I first entered their showroom, through the estimator coming to my home, to the flooring delivery, to the installation. All were done on time and by true professionals. Dave Trainor, my salesperson and estimator, was very knowledgeable, personable, and communicative. I admire Keegan and his crew (Dave and Dave) who did the installation -- they were crackerjack and enjoyable to have in my home. Thank you Andy's 5 Star Flooring -- you definitely live up to your name.
5.0
last year Couldn't have hoped for a better flooring company, from start to finish. Eric was terrific - came out for the estimate right on time, gave helpful suggestions, and later even met at the showroom so I could pick just the right flooring at a super price. He was able to schedule me in within a few days. Chris did a terrific job of laying out the flooring without having to cut any seams, was so professional and is a great, kind hearted guy. I'd recommend Andy's to anyone needing professional flooring. They're terrific!
5.0
last year I worked with Scott at Seattle Style Flooring during a remodel of our Ballard home in August and September 2015. The carpet and pad he helped me select is beautiful and was priced competitively. His customer service was very thorough, and his responsiveness to questions and concerns was excellent. I recommend him to others and I will use him again if I have the chance.
5.0
last year This company did everything they could to help me repair a damaged floor in my kitchen and dinning room. They responded quickly and arrived on time. They inspected the damaged and discussed ways to cut down the cost if possible. There were some very difficult areas to cover around the doors since this is an old house with very uneven floors and dimension. They made three try's in some very difficult areas around the doors to make sure everything looked good which amazed me. I highly recommend this company to any one redoing floors in the Seattle area.
5.0
last year I hired Andrey's company to install hardwood floors and base boards. They arrived on time, assessed the job and began work right away. The crew worked very hard throughout the day without delay. They had the skill to trouble shoot and resolve minor issues that arose during the job and their attention to detail was second to none. I was very happy with the work they did and would hire them again without hesitation.
5.0
last year I am as particular about floors and carpet as a person can get. I went to Andy's because I was referred by a respected co-worker. I could not be more delighted with the results. Absolutely top-notch...strong attention to detail, and high quality installation and product.
5.0
last year Great company to work with. Eric was great and he even beat my interior designer's prices. Super competitive pricing (I got 5 bids). Couldn't be happier with my new hardwoods or carpets
5.0
last year Great customer service and they did a great job on our vinyl flooring. Looks amazing and a great refresh to our home. We picked out our flooring and within a week a crew was out installing. It only took a few hours and they did a stellar job.
5.0
last year Carpet install went smoothly, and the carpet looks great. Job was even done sooner than estimated!
5.0
last year I am as particular about floors and carpet as a person can get. I went to Andy's because I was referred by a respected co-worker. I could not be more delighted with the results. Absolutely top-notch...strong attention to detail, and high quality installation and product.
last year Thank you for your kind words. I hope we live up to your expectations for all of the people who come our way due to your praise. I have a gift for surrounding myself with good people who make me proud to show up every morning.
last year If you have a photo of the finished project, we would love to see it!
5.0
last year I needed carpet for our rental property quick! Eric had worked on our house a few years prior and we remembered what a great experience we had, so I called him. We arranged a time that worked for my schedule, which is great since I am a busy mom. Eric showed up with the samples and tools to measure my apartment, within the hour we knew which carpet and what the cost would be. I was so happy that he came to me and I didn't have to waste time going to a big box store to get this done. I would use this company again, no question!
5.0
last year My husband and I recently worked with Dave at Andy's 5 Star flooring to carpet our home and we couldn't be happier! Dave Trainer was friendly and professional and helped us select the perfect carpet for our home remodel and at a fair price that beat competitors. Whenever we had questions or concerns, Dave was always on top of it and was reachable at all times; what great service. The carpet installers arrived on time and were professional and friendly as well. they did a fabulous job installing our carpets and remembered every detail I asked of them and then cleaned up after themselves perfectly; another great team of Keegan and Dave. We're so happy with Andy's 5 Star flooring that we're working with them to carpet another property. Great Job guys!
5.0
last year Eric was very courteous when we went to the store to pick out carpet. Shared pros and cons of different carpet types and allowed us to take home samples to see how the different carpet colors looked in our house with our newly painted walls. Extremely flexible and nice as we continued to add on rooms. We were originally only going to carpet 3 rooms and ended up doing most of the house. They rearranged their schedule to provide for the ordering and delivery of new carpet and changed their installation dates to meet our needs. The installers, Alberto and Manuel, were extremely professional and courteous and knew what they were doing. Hard to find any seams even though we know there must be some somewhere. Would definitely use them again.
5.0
last year VERY Friendly & professional service. Had laminate floors installed and they did a fabulous job! Thanks to Sergi and his crew! Their prices fit our budget perfectly!
5.0
last year We visited the showroom of Seattle Style flooring in Ballard which is a sister company of 4 Star Flooring for our basement hardwood project. Scott was great at explaining the +s and -s of each type of flooring for a basement. We decided to go with the 10mm Laminate. During the measurement, Scott and the Installer pointed out limitations so I knew upfront on what it would look/feel like. Harry Completed the job in 2 days in Record time and it is Perfect. I am so glad I went went Seattle Style flooring/Andy's 5 star based on Angies list. I highly recommend them for any Wood flooring jobs. Kudos, Andi
5.0
last year Definetly a 5 star. They are very friendly and patient to understand your choice, your budget, needs and situations. They are ready to accomodate our tight schedule as well. They wont upsell and are really good at suggesting whats good and whats not. Will definetly recommend them to my friends and hope to do business with them in the future. Thanks Dave and Eric!!! you guys are awesome.
5.0
last year I love the carpeting, tile, and cork floors Andy found for me. I have used them for my home and rental on multiple occasions. Great selection and customer service. i will definitely use them again.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Good deals on flooring for sure! Andy has done work for me for years. :)
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago We hired Andy's 5 Star Flooring to replace all the carpeting in our house, and they gave us a very competitive quote, and the installation guys were really good and fast. The carpeting looks fantastic. Every aspect of this job was excellent, including the sales team (who really know their stuff). Yes, we looked at the competition too (including Home Depot, with their install special), but too many issues, and long scheduling delays. Andy's was able to get in and do the job very quickly. I'm so glad we went with them.
5.0
2 years ago We love, love, loved our experience with Andy's 5 Star Flooring! I called on 3/19 to find out about getting an estimate, George came out the following day on 3/20. He was fast/efficient with his measurements for our condo. He told me that he would email me an estimate hopefully by the next day if not later that day.. boy was I pleasantly surprised to receive two written estimates via email just a few hours later. Since this was our first carpet purchase, we wanted to do our due diligence and shop around. We attempted getting estimates from 3 companies. We ended up getting measurements from 3 companies but only 2 of those companies followed through with providing an actual estimate. Andy's was the only one to provide a WRITTEN estimate. Since we were in a time crunch, we went into the showroom to see how soon we could get carpet installed. Other bigger companies (ahem Empire) may make you believe that smaller companies won't be able to get your carpet installed for weeks... we went in on Tuesday 3/31 and they said they could get our carpet in Saturday 4/4. That sealed the deal for us... support a local business and get speedy installation! The next day George called us back to see if we wanted our carpet installed on 4/2. WIN!! Andy's uses installers to install their carpet so you will have to pay Andy's for the material and then the installers for the labor, but the installers are also fantastic! Alberto called us before he left the warehouse, met us at our condo and called us to let us know when they would be finished. They did a great job installing and even cleaning up afterwards. I cannot say enough good things about Andy's 5 star flooring. If I ever need carpet again (which I hope won't be anytime soon) - we'll definitely start with them!
5.0
2 years ago Just got carpet installed by Andy's on 3/13/2015. The whole process was very easy and the install went smoothly. They were in and out in 1.5 hours for 3 bedrooms and it looks amazing. They have a lot of options to choose from and I highly recommend them.
5.0
2 years ago Hired 5 Star Flooring to replace carpets in three rooms a little while ago. We were living in the home, but thinking about purchasing another and keeping it as a rental. They helped us think through the types of carpet padding best suited for the rooms, as well as, appropriate carpet material for a rental. They were very professional, personal, and got the carpet installed quickly and efficiently. I'll be using them again in the future.
5.0
3 years ago Hired 5 Star Flooring to replace carpets in three rooms a little while ago. We were living in the home, but thinking about purchasing another and keeping it as a rental. They helped us think through the types of carpet padding best suited for the rooms, as well as, appropriate carpet material for a rental. They were very professional, personal, and got the carpet installed quickly and efficiently. I'll be using them again in the future.
5.0
3 years ago STOP! Whoever you are getting flooring bids from - go no further. New to the area, we naively chose another flooring company in Lynnwood (Summit Interiors). That work is now being ripped up: laminate, baseboards, everything. Prior to this, we called in Andy's 5 Star for an opinion on what we felt were "problems" with our installation. 5 Star sent an extremely competent craftsman with extensive experience; he diagnosed all the mistakes made in our entire condo. (Yes, we replaced all the flooring in our new condo. These people know the flooring business. They are not only competent, they offer reasonable prices, quality materials and professional installation. There is no other choice - unless you want to make the mistake we did and now have to move out while our condo flooring and baseboards are demolished, the cement floor properly leveled, and then the flooring totally reinstalled properly. We are incurring moving, storage and hotel lodging expenses due to Summit Interiors. If only we had known about 5 Stars!!!
5.0
4 years ago We wanted to change the color of our carpets so we hired 5 star flooring to put in some new carpet. They showed us some colors and helped us pick the best one they were able to install it as well. Now we have a very nice carpet
4.0
4 years ago Great flooring company got the job done real fast and had very good prices.

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