RB'S FLOORING & CARE

4.7
|
28 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
RB's Flooring and Care 5320 W Sunset Ave Ste 141, Springdale, AR 72762-4444 479-751-4455 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.7
|
28 Reviews

Reviews


5.0
3 months ago Great selection, excellent design services and professional installation.
5.0
3 months ago We had RB's replace our carpeted hallway with laminate wood flooring and they did an amazing job! We are so happy with the results. We highly recommend them and their beautiful work!
5.0
4 months ago This customer did not leave a comment.
5.0
9 months ago Great service "I used them last week for new construction carpet and it was installed very well; quickly, on the day we requested."
4.0
9 months ago Good flooring very quick install. The vinyl plank wood floors are great
5.0
12 months ago "Great service, pricing and quality in one place!" "I've used RB's for several flooring jobs, both wood and tile. I shopped around, and boy I'm glad I dropped by and met Betty! The quality is great (and I'm picky), the pricing is fair, and the service reminds me of what service meant 40 years ago! These folks are a pleasure to do business with."
5.0
last year Great Service After the Sale! "These folks are great to work with, both during and after the sale. Naturally, most companies are good to deal with when they're trying to make the sale. What sets RB's apart is how they take care of you afterwards. I've had a roof leak in my new home, and they were great about getting new carpet and padding installed, dealing with my builder and relieving me of the headache of managing all of it. Their personal attention and expeditious response really sets them apart from everyone else!"
5.0
last year This customer did not leave a comment.
5.0
last year If you are looking to replace your existing floors or are building a new house, I highly recommend them, great people, great service and a great deal! You won't gone wrong with RB's flooring! We love our new floors, thanks guys for a job well done!
5.0
last year Flooring "The people at RB Flooring {Debbie, Betty and Juan and his helpers} are the best to deal with. Their pricing and their installation are 2nd to none !!"
5.0
last year "Quick Service, and good value" "We made a last minute decision to replace carpeting before our furniture was to be delivered. Nobody else was able to make it happen, but RB'S fit us in, and provided a premium carpet and padding at a really good price."
5.0
last year Professional job - well done I worked with RB's Flooring and Care through NWArestoreit after a water heater leak ruined some flooring. Josue visited with us as he was measuring for an estimate and provided alternatives and recommendations we had not considered. We are planning on replacing carpet in other locations in the future and will be contacting RG's again to do that work. The installers we professional and efficient. We couldn't be happier with the results!
5.0
last year Excellent advice and care "Never having heard of RB's before, I initially shopped there because I had heard of this wonderfully knowledgeable flooring lady named Betty. Betty is every bit as wonderful as I had heard. I shopped all over NWA and ended up bringing Betty all my flooring and tile business. She is a jewel."
5.0
last year Great service and follow up! I've used RB's 3 different times in the past few years and referred them to friends and customers. They haven't disappointed. I'd highly recommend RB's!
5.0
last year Great Floors I used RBs to re-carpet and hardwood our upstairs rooms. Drew helped in showing us samples and matching what we wanted. Install was great and done efficiently. Great experience
1.0
last year Poor service We had our floor put in 6 months ago and it still is not right. We tried to get them to fix it and they have blown us off. Very disapointed
last year "
Thank you for taking time to fill out our customer review. We are always looking for ways to improve our customers experience with our store. We are sorry you did not have a positive experience. We work hard to assure customer satisfaction, attempts are made by our sales and installation crews to fix material or labor problems. Unfortunately there are times that we can not please every customers, at that time we will work to refund partial or full monetary amounts that we have collected for materials or labor. Please contact us about getting you a refund for materials or labor you have paid. Again we are very disappointed that you are not satisfied and thank you for your feedback.
"
5.0
last year GREAT SERVICE & GREAT LOOK The carpet was installed at the First United Methodist Church in Bella Vista and all went well and as proposed! It looks great and we are counting on long wear too! Thank you
last year "
Thank you for your review. We enjoyed taking care of your flooring needs for your church and are happy that you were satisfied.
"
4.0
last year A Happy Customer "I worked with Betty (sales lady) a year ago and had 2 rooms carpeted and 3 bathroom floors tiled. Betty was super great to work with and had wonderful ideas for us to use. She really listened to us and helped us make good choices, based on her expertise. The floors look great and I was pleased with the process. The tile installation man was Aaron and he did an incredible job with the tile. However, I was a little disappointed with the carpet installation at a threshold area into one of the bathrooms. The carpet is already unraveling there. I'm supposing it is due to the way it was stretched and installed at that particular spot. So, for that part of the job, I'm wondering if there is anything now that can be done to prevent further damage to the carpet???"
last year "
Thank you for taking time to fill out our customer review. We are always looking for ways to improve our customers experience with our store. We are sorry to hear that you are having problems with the installation of your materials. Please feel free to give your salesperson a call and let's see if we can resolve the issues you are experiencing. Again thank you for your feedback and your business.
"
5.0
last year R & B carpet We have used their services on several occasions for our home & rental properties! Each time we were very pleased with both costs & installation of carpet! We have recommended them to others & expect to use them next time a need arises!
last year "
Thank you for the great review! We love repeat customers like you, we enjoy treating not only repeat customers but new ones as well, like you all are part of our family!
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5.0
last year Great customer service! "We worked with RB's flooring to replace all of our main floor with engineered hard wood floors. The selection was great - all price ranges, the service and knowledge was top notch, and the promptness and their sense of urgency made us feel well taken care of."
last year "
Every customer deserves to have the proper knowledge of what is being installed in their castle or work place. We love sharing product knowledge. Thank you for the great review, and look forward to seeing you again.
"
3.0
last year This customer did not leave a comment.
4.0
2 years ago Love helping people pick out tile, carpet, hardwood and the new rage, LVP. If you don't know what LVP is, come on in and we will be happy to show you.
5.0
3 years ago Graphic designed floors! We are so pleased with results if our kitchen & bathroom floors! Outstanding job!
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Great Experience Excellent Service R & B replaced all the carpet in my home. The quality of both the carpet & pad are fantastic. But what really sets them apart from their competitors is the level of service you receive. The entire staff is very knowledgeable & helpful with your decision making process. The install was quick & done to perfection! The price was below their competitors. I will DEFINITELY be a repeat customer!
5.0
3 years ago LOVE MY CARPET! I am so glad I went to RB flooring for my new carpet! I didn't know which color would best suit my home but RB flooring recommended the perfect color and I love it! Service was excellent and I'll definitely us them again when I build my new home!
5.0
3 years ago This customer did not leave a comment.