CARPET BARN

4.4
|
19 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
CARPET BARN 10425 N Newport Hwy Ste 2, Spokane, WA 99218-1538 509-468-3222 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.4
|
19 Reviews

Reviews


5.0
last month Quick friendly staff!
1.0
3 months ago I'm not happy with my installation experience. The guy showed up to my freshly remodeled house and put dirty hand prints all over my walls, white doors and white cupboard doors. I was forced to repaint over his hand prints with the new carpet in place because I could not scrub them off. We purchased the carpet last on purpose to avoid painting anything once it was installed. When he laid the carpet he put chip marks the width of my thumb on my freshly painted molding in multiple areas through out the house that I now have to go buy plastic liner to lay over the carpet and repair with paint. Additionally, he left loose nails all throughout my living room that my husband and myself have now both stepped on with bare feet. I'm not impressed at all with our experience.
5.0
4 months ago This customer did not leave a comment.
1.0
4 months ago This customer did not leave a comment.
5.0
6 months ago This customer did not leave a comment.
5.0
11 months ago My wife and I shop several locations but ended up purchasing from Carpet Barn. They earned our business because of price originally but the service and knowledge is absolutely great. Jeanette was both knowledgeable and patient. It was a great purchasing experience all around. I would not hesitate to recommend this company to my closest friends or family.
5.0
11 months ago Just purchased and got a whole house full of carpet from Carpet Barn. The total experience was excellent. Our salesperson Jeanette went out of her way to come measure our house on our time schedule and prepared a quote for us in a timely manner. The day the carpet was to be installed the installers arrived ahead of schedule and exceeded all our expectations in removing and replacing our carpets. We have many stairs that required expert work. The finished product is beautiful!!! I highly recommend Carpet Barn and will use them again as the need arises.
1.0
12 months ago My wife and I didn't have a good experience, dirty store with an unprofessional sale staff. 2 different sales people tried to help us and neither one knew much about flooring...would not recommend! Brian
last year Dear Mr. Lee, thank you so much for your comments regarding your experience in our store. We are truly sorry we let you down in both areas your described. We can always do better and will use your comments to help change our training practices.
5.0
12 months ago Annie Nichols went above and beyond while helping me understand linoleum options. She was patient with me, informational, and even carried the roll to my car. She was a delight! Great job, Annie!
5.0
last year This is for the Carpet Barn on Hwy 2 that just opened up-We were in a time crunch originally ordered carpet/installation from Lowes and kept getting pushed back on time, very disappointed! Went to Carptet Barn and Steve the manager bent over backwards for us and gave us the carpet(improved over the one from Lowes), pad and installation for an amazing price and it was installed in 3 days. We are so happy with the professionalism, pricing and the installation was high quality by Larry. We couldn't be happier and will be carpet barn customers for a long time to come!!! I highly recommend them for all your flooring needs!
5.0
last year Shopped around at many places around Spokane and carpet barn had the best price and friendliest staff!! They beat the price from all competitors by $1000. Had my new floors installed extremely fast and they look great! I'm now saving up to replace old carpet and I'll be going through carpet barn.
5.0
2 years ago The best experience in buying carpet!!! Customer service is an A+++. Nichole was wonderful and very very helpful. We went to multiple places and I will highly recommend Carpet Barn to anyone!! Having the carpet installed right now and super friendly guys.
2 years ago Thanks Melissa! We are so glad you are happy!
2 years ago The carpet is beautiful!!! Thank you so much
2 years ago We would love to highlight the finished product on FB. If you want to send us a picture, we would share it.
5.0
2 years ago I own Audrey's Boutique, here in Spokane. Thank you to Bill at the Carpet Barn for helping me with some carpeting needs for the shop. Your customer service was beyond what I expected. You were great and I loved the selections you have in stock. I will be back!!
5.0
2 years ago This customer did not leave a comment.
5.0
3 years ago Lucky for you, Tina, we are going to rip off our carpet and put hardwood floor in the main floor and master bedroom, maybe I'll stop by and check out your collections...
5.0
3 years ago I wouldn't buy carpet from any other place in Spokane!
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.