RON'S CARPET & DESIGN

4.7
|
268 Reviews
The Best Carpet and Flooring in Metro Detroit for over 30 years. We have experienced installers, and we specialize in interior design, including custom draperies, blinds, and wallpaper.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Ron's Carpet & Design 36367 Groesbeck Hwy, Clinton Township, MI 48035-1550 586-791-6766 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.7
|
268 Reviews

Reviews


2.0
3 months ago This customer did not leave a comment.
1.0
3 months ago This customer did not leave a comment.
3.0
3 months ago Carpet looks good but they had no regard for my time. Said they’d be here by 8:00am but didn’t show up until 12:00pm and with only one worker, causing it to take even longer for the work to be finished.
1.0
4 months ago Ron is incredibly RUDE. Witnessed him scream at an elderly woman. Despicable!
1.0
6 months ago I contracted with Ron's for a Costco tile install. They did not show up on the agreed to date. When I called to ask where they where they were my salesman admitted to the mistake and promised to contact the installer and call me right back. No call back. Had to call Costco.
5.0
7 months ago Went there to look at additional options in hardwood. They have a wide variety of hardwood floor colors with both engineered and natural wood options. The staff is very friendly.
5.0
7 months ago Absolutely love this company. They’ve done work at both our homes and we couldn’t be more pleased PS. Kenny is awesome
4.0
7 months ago No.
5.0
9 months ago Both Eric and Cody did a great job.
5.0
9 months ago Would absolutely use them again!!!!
5.0
9 months ago Pleased with the whole experience.
5.0
10 months ago The guys were nice, great job on installation. Not a 100% on clean up but ok
5.0
10 months ago Great, easy experience. Carpet looks fantastic.
5.0
11 months ago Outstanding guys, came in got job done. Very professional and friendly. Thank You.
5.0
11 months ago Professional, thorough and considerate in all aspects.
5.0
11 months ago Mike did a great job with the installation. Thanks a bunch!
5.0
11 months ago Nice job on all accounts
5.0
11 months ago My installers Kevin and Robert did a great job. They were careful in the house and we have no complaints with the installation.
3.0
12 months ago Mismeasurement caused two landings and two steps to remained uncarpeted, for more than a week giving a DIY look to the house. Carpet was not tight to the bathroom threshold, leaving a slight but noticeable gap. A promised slider for a folding door was not delivered. Sharp points from the tackstrip protruded through the carpet on the stairs, had to be hammered down during a second visit. It could have been checked on the first visit.
4.0
12 months ago Only 1 issue, there was transfer strip.put down between kitchen and dining rooms.
4.0
12 months ago Friendly service
5.0
12 months ago It took me forever to pick out my flooring and they were very patient with me. After finally picking out the flooring and getting everything set we ran into water damage and had to reschedule a couple of times and they were all very kind and accommodating. I received great customer service from Derek and Bill. I will use Ron's in the future for sure.
5.0
last year All of the people I came in contact with are very professional and service oriented. Thank you.
5.0
last year Entire process from quote to installation with Costco/Ron’s Carpet & Design was so easy and fast. The carpet is beautiful and was installed quickly and carefully. Great craft manship. Would highly recommend!
5.0
last year I was very pleased with communication arrangements and actual installation. Thank you. Ksten
5.0
last year 5 star! From the beginning to the end, everyone was helpful, nice and professional. Thanks for all of your help. Our carpet looks great!
4.0
last year Quality of workmanship and installation was very good. Only issues were we ordered tile and carpeting and installers came initially with only the tile and had to schedule 2nd appointment to install the carpet. I also would have liked them to either cover up or notify me to cover up furniture while they were performing floor prep as it got everything very dusty.
5.0
last year Derrick was very knowledgeable and professional during the selection and quoting process. Allison prepared the financials and presented them efficiently. The installation crew was prompt, courteous and respectful. They completed the carpet installation beautifully. Rons carpet has a top-notch team start to finish!
5.0
last year Nice job. Really like the carpet and the process was relatively painless.
5.0
last year Profession, friendly, outstanding
5.0
last year Installers arrived on time and did a great job. When derrick measured he did it several times to make sure we got enough carpet but not lots of waste. Would definitely recommend you guys to anyone looking for carpet
5.0
last year This customer did not leave a comment.
5.0
last year Great service from coordinating all the way through to install. My wood floor looks gorgeous!
2.0
last year Very happy with the work would recommend
1.0
last year I would recommend Ron’s Carpet great job affordable
5.0
last year The whole process was great. I got a good price on materials from Costco. The installers were prompt, professional and had excellent workmanship.
4.0
last year Very nice
4.0
last year Very nice
3.0
last year The gentlemen who installed our carpet were professional and respectful. They completed their tasks quickly and thoroughly, including vacuuming after installation. They moved all necessary furniture and were careful to return everything to it's original position. They made a great team; worked well together.
5.0
last year We were very pleased with all aspects of Ron’s Carpet. When first selecting our flooring, they offered a number of appointments, and arrived as scheduled. Items and discounts were fully explained, and a number of appointments were offered for the Insulation - which turned out really good.
5.0
last year This customer did not leave a comment.
5.0
last year The installers were very professional. They did a great job. I am very pleased with my new carpet and the service your company provided. I have given your companies name to a friend who is looking for a carpet for their basement.
2.0
last year We are very pleased with the product and the basic floor installation was good. We are not pleased with the moldings transitioning the flooring. The molding around the fireplace is not visually acceptable.
5.0
last year Our installers were very professional and patient. They cleaned up well after the installation and we would highly recommend them. I will definitely use Costco, Ron's Carpet again in the near future.
5.0
last year Super easy process and great installers
5.0
last year Excellent
5.0
last year Ron's Carpet installer Dereck was very patient and professional. Will use them again. They did a superb job.
2.0
last year GREAT JOB, ON TIME AND WITHIN BUDGET
5.0
last year Job well done!
4.0
last year Overall quality of the carpet and installation was great. However, I was disappointed with the color, wasn't like the samples i was given.
5.0
last year We purchased carpet from Ron's in both homes, and have been very happy both times. Great family owned business.
5.0
last year Everyone from Ron's Carpet & Design was extremely pleasant to deal with. They made the process very easy and were accommodating with my schedule. Their work was a significant improvement over what we had before and I would highly recommend them.
5.0
last year They did a fine job. The price included moving of some furniture. It was moved but was not put back. The credit card was charged more than a month before the installation was done.
5.0
last year Installers did a great job!! They moved the furniture and were very professionsl and experienced. We are so pleased with the finished flooring.
5.0
last year Thank you for a wonderful experience all around! We love the carpet!! Derek, Kevin and Mike were all professional, courteous and great to work with. Will def recommend to anyone looking for carpet
5.0
last year The crew was great! Very professional!!!! Awesome job
1.0
last year My experience with Ron's carpet was very good. They did a very good job with the installation. I will give them 10/10. Keep up the good work. Tc
5.0
last year Allí installers seré Professional and mannered. Did a good job but we are waiting on trim to be ordered and installed
4.0
last year Price was very good and installers were prompt and professional. Only concern revolved around scheduling. We were told upon initial consult that our house would take 2 days and we could schedule the installation however we wanted to meet our availability, Friday/Saturday or two consecutive Saturday's for example. When we actually went to schedule we were told it would take 3 days and we had to do a Thursday/Friday/Saturday. We were able to get 2 crews for the first day and a single crew for the second day so installation was able to be completed in 2 days but it took numerous phone calls from both of us to accomplish this. One of the gentlemen coordinating the installation, Bill, was a bit short and somewhat rude to my wife until the 2 day verses 3 day installation issue was resolved. We would use you again and recommend you to others but there needs to be some improvement in coordination and accuracy of the installation, especially around the required time.
5.0
last year Professional, courteous, efficient. Offered many choices. Excellent installation by their own installers.
5.0
last year Excellent Experience. From the initial consultation with Derek, to the fantastic installation by Kevin & Ashley, I was very pleased. I am also happy with the quality of the carpet.
5.0
last year Excellent Experience. From the initial consultation with Derek, to the fantastic installation by Kevin & Ashley, I was very pleased. I am also happy with the quality of the carpet. Kristina Ludwig
4.0
last year We had to wait for over a week for the four lower steps to be completed because they needed to be bound on the edges. In the meantime nails were exposed. Also, the box springs and mattresses weren't placed properly. Didn't see this until after the installers had left. Otherwise, the carpeting and installation is very good.
5.0
last year Happy with the carpeting and the installers. Looking forward to our next project with you; the kitchen floor. Thanks.
1.0
last year I was very disappointed to learn that you could not work directly with Ron's if you had ever placed an order for flooring through Costco. With that said, our experience working through Costco was positive because of 'Ron and his company. Even more frustrating, I left a message and never received a phone call back and did not learn anout this until I initiated the second call.
5.0
last year It was a pleasure working with you. The installers Kevin & Elizabeth were awesome!
4.0
last year Great installers
5.0
last year Great service and workmanship! Very professional and courteous staff. Would highly recommend!
4.0
last year Receptionist was not helpful when I called to ask questions
5.0
last year Jay and Russell explained everything, and went extra mile to ensure our satisfaction.
5.0
last year The service provided by Ron's Carpets was professional, competent, and courteous. The installers were expert and efficient. It was exceptional service and is a business that I would use again and highly and unconditionally recommend.
5.0
last year The crew worked on my carpeting in a professional manner! It looks great!
5.0
last year on time very professional
5.0
last year Excellent customer service in sales and installation!
5.0
last year Very helpful, great customer service.
4.0
last year I was very thrilled with the speed of the install, I was told it would be 4 days, and it only took 2. What I was not thrilled about was the fact that I was told my old floor would be taken away if I removed it, it was not. The new 3/4 round molding has gaps that I am going to have to go back and caulk. And my stove was left in the garage for me to move by myself when multiple people were there doing the floors. I know they couldn't hook it back up, but they could have at least brought the stove back into the house, now I have to wait several days until somebody can come over and help me bring it back in. The floors look great, but I guess the quality of the finer finishes were sacrificed to be done in 2 days.
5.0
last year VERY HAPPY WITH YOUR SERVICE
5.0
last year Kevin and Mike, the installers, went above and beyond to do a quality job! They were willing to accommodate any request that I might have had during the installation. They allowed me time to dust and repair furniture that hadn't been moved in over 20 years! They were even kind enough to fix a window blind during a 'break' time. They were very courteous and professional! The only thing, in hindsight, that I would have done different is to have the higher quality carpet quoted and to ask to have more samples of carpet to consider. The sample of carpet that I saw at the Costco kiosk was not in the samples that I saw. I should have asked!
5.0
last year I am very happy with the service I received! I'm glad I called Costco and was referred to Ron's Carpet!!
5.0
last year Install went great. Wood floors look beautiful. Friendly people.
5.0
last year Great service from beginning to end! Thank you!
5.0
last year Ron' Carpet - Great service from beginning to end! Thank you!
5.0
last year Great service
5.0
last year Kind and knowledgeable and I wouldn't do it any different if I were to do it again.
5.0
last year On schedule on time very pleasant everything was wonderful
5.0
last year Good experience
5.0
last year Your firm did a fabulous job. I would definitely recommend you guys.
5.0
last year Great experience...Would highly recommend...
5.0
last year Great service! Excellent installation. Highly recommended! Would definitely call again for my flooring needs!
5.0
last year The crew were quick and professional, did a great job!
4.0
last year Professional install crew, little to no collateral damage, and final installation quality very good.
5.0
last year They were very honest and up front with the cost and what they were doing. The installer was a hard worker and even suggested different molding from the order that matched better they are very personable on the phone and not high pressure sales.
4.0
last year I found Ron's carpet threw Costco installed flooring. I was very impressed with how fast they came out to my house to discuss the flooring and what flooring was right for my family. Also, how fast they were able to install. The floor is absolutely gorgeous! The installer was very fast too and cleaned up after himself. I would definitely use them again!
3.0
last year The seams where the carpet is glued together are really noticeable. I think the carpet could have been ordered a littlie longer so that the seams would not be so noticeable.
5.0
last year I am very impressed with the quality and price of my carpet and the installers were fantastic. I would highly recommend them and plan to buy more carpet from them in the near future.
5.0
last year Great price. Quality job done. 👍
5.0
last year Great initial consultation, great price on material and labor. Booked through Costco. The floors look amazing!
5.0
last year Great guys. Loved the singing!!
5.0
last year Everyone we talked was very knowledgeable and were able to direct us in the right direction.
5.0
last year I am very pleased with the results: the consultation to choose the floor coverings and the actual work that was performed.
5.0
last year I had several quotes from other flooring companies, but Ron's Carpet was the least expensive. The office staff & sales rep answered all my questions & concerns. The installers were friendly & cleaned up before they left each day. From start to finish, I'm happy I made the decision to hire Ron's Carpet.
5.0
last year Wow, what great work and service! All four of the men that came to do the job were courteous, knowledgeable and hard working. I am so glad that I called Costco services and was given Ron's Carpet as a referral. Fantastic work. I would not hesitate to use them again and refer them to others.
5.0
last year Nice selection of flooring
3.0
last year For basic, straight forward floor installations Ron's Carpet and Design could meet your expectations. However, for more challenging situations I would be very thorough with every aspect of the process. Two portions of my floor had to be feathered with a leveling compound. While the two areas were feathered they were not feathered sufficiently. After the crew had left, two areas of the floor showed no supporting structure underneath it. One piece actually dropped. I had to put my own shimming to raise it level again. The other portion will also require the same (still to be done). Sales (rating 4). Installation for challenging situations (rating 3 at best).
5.0
last year Wonderful to work with from salesman to installers. Would highly reccomend Ron's carpet!
5.0
last year Everyone who came into my home was professional and kind. Would recommend Ron's Carpet.
5.0
last year Kevin did an outstanding job of installing the carpet in our den. Unlike other companies, there was NO mess left behind! And no marks on our walls!!!!
5.0
last year Excellent service from initial sales appointment to installation! I love our new carpet! It is unbelievably soft!!! Thanks for the quality job! ☺️
5.0
last year This customer did not leave a comment.
5.0
last year could have done a better job around heat ducts
1.0
last year This was not a pleasant experience at all. 1) Had to delay initial install date and time due to problems, 2) Did not bring enough carpet to finish the job correctly the first time 3) Did not fit the carpet correctly on stairs and floor 4) could feel tacks from tack strip going through the carpet on all openings 5) didn't finish the job, promised to come back on Sunday, but didn't 6) no follow up by main office on install job, 7) had to call and complain that job was not complete and what was done was poorly completed 8) had to be home again for another visit to review what was done and tap down the tacks - in the 17 years I have owned my house, this has never had to been done, ended up with a crunchy tape sound when walking on the carpet after repairs 9) they said they would take care of problem 10) no follow up again until I had called, they then arranged for another install date two weeks out with their real installers - why did they send 3rd stringers in the first place? This is not respectful of my time or my money that I had paid to get the job done well in the first place. In summary, not entirely pleased with the job that was done and don't think the fit of the carpet is as good as the other installers I have used in the past.
5.0
last year My new carpet and laminate flooring are beautiful. The quality of the product and the expertise of the installers, created a flawless job. The sales person helped with color decisions, and steered me toward the type of flooring that would best serve my needs. Also, customer service is top notch.
4.0
last year Happy with the carpet.
5.0
last year It was a real pleasure consulting with Derek and Gail for our carpeting needs. We are very happy with the results and will be contacting you soon for the next couple of rooms. Other than a couple hour delay on our installation day, everything went pretty smoothly. Nick and his crew did a fine job and finished the installation in one day.
4.0
last year Mark and Nick were great to work with!! Very professional and extremely helpful with some suggestions on transition strips etc.. I feel they really cared about doing a great job and I could not be happier with the install. I was a bit disappointed that the original carpet was cut short and nobody called to give me status on correcting the problem. I had to initiate a call myself two days later to find out what was going on with getting the job completed.
5.0
last year Everything was great
5.0
last year Great experience from start to finish. Great advice on what carpet to choose and came out great after installation. Thanks!
5.0
last year The two men that laid my carpet were professional and did a wonderful job. I cannot imagine getting any flooring anywhere else.
5.0
last year Great experience. Professional and fast service. Well priced
5.0
last year Professional, competitive pricing, fast service. Very pleased
5.0
last year Kevin really worked hard. It would have been done really fast if he had the support from his partner like he could have. He would work hard but not all day. Just thought you might like to know as a business owner.
4.0
last year The guys that came and installed our flooring were outstanding!
5.0
last year Initial service call was informative and painless (included samples, measurements and clear estimate). Samples arrived as promised allowing us plenty of time to move them from room to room and get comfortable with our choice. Ordering and scheduling was easy and installation was well done and on schedule. It is a major upheaval to have the entire upstairs recarpeted while living in the home, but they made it as painless as possible.
5.0
last year I was concerned about the "small" job for my bathroom. But you took care of me as if it was my whole house. I appreciate your service and will consider you for future projects. Thanks again, Kim Clendenen
5.0
last year This customer did not leave a comment.
5.0
last year Work was completed timely and with good quality any issues were addressed on site.
5.0
last year Love the carpet, Derek helped us out and was very straightforward in assisting us. Thumbs up!
5.0
last year Mark and his crew did a great job! They paid attention to detail and the carpet looks awesome. I cannot think of anything negative to say! Thanks for a fair price and an excellent experience!
5.0
last year Excellent service from the 1st visit to the install. They did a professional job and left the room very clean.
5.0
last year The installers were very personable and professional. Couldn't ask for a better crew to work with.
4.0
last year Friendly good service.
5.0
last year Ron's carpet installed flooring at my work today. Amazing customer service from start to finish! The room looks beautiful!
5.0
last year Vetype professional and fast, without sacrificing quality!
5.0
last year The salesman and installers were excellent. They each arrived on time which was important since my time was limited. I had a sample of what I wanted from another company but because the Ron's was representing COSTCO I wanted an estimate from them. He was able to match what I wanted and recommended the best quality pad. The price fell within what I had budgeted. The installers were great and worked quickly and didn't mar our shoe moldings as other installers have done. I liked them from start to finish and the carpet is lovely.
5.0
last year Everyone we dealt with was very nice & efficient!
4.0
last year Your installers did a wonderful job and were very friendly. The only reason that I did not give you 5 stars is that they did not have "booties" to cover their boots or drop clothes to cover my floors. It was a very messy weather day just prior to Christmas when they came to install my carpet, and I had just had my stairs and hallway carpet cleaned. I put down my own sheets to cover the carpets...but it would have been nice if your installers had provided a way to keep my floors clean. Love the carpet!
5.0
last year Ron's carpet lived up to what they committed to, in scheduling, price and install
5.0
last year Keep up the good work! Right away After meeting Derek I knew I wanted to use your company. He knew exactly what to show me. Also knew the product line. Thank you. I will be using your company in the future.
5.0
last year Customer For Life! 5
2 years ago "We went with Ron's Carpet after they installed the carpet at my parent's home. Ordered carpet through Costco. Couldn't beat the price, quality or the service. The rep. who came to measure knew his stuff and helped me choose an absolute perfect carpet for our lifestyle and d�cor. The installers were on-time, friendly and professional. The carpet looks beautiful and every time I walk on it I am so happy with it. Can't wait to do the rest of my home!"
5.0
last year Good service 4
last year All went well. The Installer Mike was very personable and professional.
5.0
2 years ago Great Service Installers able to answer all questions and provide suggestions. Fast and professional.
5.0
2 years ago Would use them again. "Installation happened about 2 weeks ago, and we've been very pleased with all aspects of dealing with Ron's Carpet. Installation was done really well. Eric (?) did a great job and the seams are virtually invisible. The highest compliment we can give a business is that we would go back to them again, and that's the case with Ron's"
5.0
2 years ago Excellent Service - On time and efficient From the initial quote through the installation all went well thanks to excellent communication. Would absolutely use again.
5.0
2 years ago Excellent job great craftmenship Could not be any happier with the job they did. It looks wonderful.
5.0
2 years ago excellent service "Excellent work, the installers of both the laminate flooring, and a week later the carpeting, were first rate."
5.0
2 years ago The Whole Package "I used Ron's Carpet 2 weeks ago and am very pleased with the color and look of the carpet. The installers were awesome. Kevin, Joe , and Mike were knowledgeable and friendly. They answered all questions, gave care advice, and were so courteous! I've had some lousy experiences with carpet and installers, and this crew were exceeding my expectations by making this job their #1 priority."
5.0
2 years ago Happy Feet Right on time and excellent installation. Friendly workmen.
5.0
2 years ago Great sales and Service I first used Ron's 3 years ago. I was delighted/surprised at how much care and attention they paid to the small carpeting need I had then (carpeting basement stairs). You would have though I'd contracted for the entire house! when my daughter moved I knew exactly who to call. Again - great salesperson and installers. very professional and pleasant to work with. I highly recommend them
5.0
2 years ago Great service "They were prompt, polite and did a great job of installing our carpeting. Would use them again."
5.0
2 years ago Ron's Carpet We had a great experience and love our new carpet!
4.0
2 years ago Great Customer Satisfaction Great customer service and there is no pressure on what to buy or a time frame to make a purchase. Employees are very helpful and honestly answer any questions that you have.
5.0
2 years ago great service WE love our carpet. Everyone we had contact with did a great job.
5.0
2 years ago Very Knowledgeable "We were very pleased with our whole-house carpet installation. The men were on-time and professional in their approach and were able to finish the job in two days rather than the projected three. They were meticulous in the finishing around the stairway spindles, doing a much better job than the original installation when the house was built. I would highly recommend Ron's Carpet & Design for carpeting needs."
5.0
2 years ago Pleased with everything ! "It was so easy to pick the carpeting in our home. Everything was on time. The installers, Nick and his helper, were great. They made sure everything was done to our satisfaction. And we love our carpeting !"
5.0
2 years ago We love our purchase Our carpet is beautiful. The installers were very nice and did a wonderful job.
5.0
2 years ago "Great carpet choices, great service." "The entire experience of selecting my carpet and the installation was exceptional. The installers took great care with attention to detail when they installed the carpet, cleaning up better than I've ever seen workmen do after the carpet was in place. They arrived at the promised time. I definitely will use this company again when I'm ready to have other rooms carpeted."
5.0
2 years ago Great service We got our entire house recarpeted and they were done in two days! Love the fact we get a rebate through Costco for using them! Family owned and very professional
4.0
2 years ago Good Overall "The floor looks good overall. It seems durable and easy to clean. I was a little disappointed that the crew started later than expected and only stayed an hour the first day. However, they definitely made up for that by finishing earlier than expected."
5.0
2 years ago Great company "They just completed carpeting my basement. Service,product and price were all great. Sales and install folks were the best. Highly recommend."
4.0
2 years ago Great Service "We used Ron's Carpet through Costco for new basement carpet. They were very easy to work with, and let me order quite a few samples. Installation happened sooner than expected and they did a fast, beautiful job. We love our new carpet."
5.0
2 years ago Great service The men from Ron's carpet were very professional. They did what they said they would in the time that they said they would.
4.0
2 years ago Good service "I used them a month ago. The installation was a little inconvenience because the scheduled install date was on a Saturday. I was inconvenienced when Rons flooring called to have the installers come Friday, the day before the scheduled date. I was able to get home in time to find the installers waiting in my driveway. I didn't have time to move my furniture or take the existing carpet out. The installers were nice enough to move my furniture and take the existing carpet out at no charge. The installers did a great job with the exception of nicking my drywall and not notifying me. Overall, I was happy with the install and very happy with the carpet and pad."
5.0
2 years ago Installation crew was fantastic. "Crew was personable, polite, made suggestions on how to approach a problem. Did not try to skate over any issues. We were completely satisfied."
5.0
2 years ago Very Satisfied "The carpet took a long time to get in and the installation was lengthy, but I guess good things take time because I am very happy with the result."
5.0
2 years ago Easy Stairway Extremely happy with product & craftsmanship of installer.
5.0
2 years ago exceptional service and installation I could not be happier with my decision to go with Ron's carpet great people to work with and the price was right
5.0
2 years ago Great install They installed the carpet July 6-7 the guy that installed was great very helpful he was a five star
5.0
2 years ago So glad I contacted Ron's Carpet. I had carpet and hardwood flooring installed a month ago. I'm very pleased with the results.
5.0
2 years ago Wonderful Group to Work With "From sales (Derek) to installation (Chris and Brandon), everything was handled professionally, expediently, and courteously. Even through the unexpected problems, the team kept their professionalism and conscientiously finished the flooring install in a timely fashion. I would recommend Ron's to others."
5.0
2 years ago "wonderful installation and service, sales and desi" "Very pleased with service. The repair people discovered a problem with a leak in our basement wall and we would never have know if they didn't report that the old carpet seemed wet. very conscientious, polite, thorough. The carpet installation was beautiful."
5.0
2 years ago carpet installed Thank you Ron's carpet for the great experience of buying carpet from your store. From the time of selection to the installation everything went well. We are very satisfied with the product and service that you provided. Coodoos to you and everyone at your facility.
1.0
2 years ago I was so disappointed in this place. I had heard some good things and couldn't wait to get there and pick my carpet. The salesgirl was completely clueless. Everything I told her I didn't want she showed me. Not knowledgeable at all. The 2 employees at their desk couldn't be bothered W my questions. They looked annoyed. I'll never go back. I drove over to Ultra Floors and their service was so impeccable I picked out my carpet and made my appointment right there!
4.0
2 years ago This customer did not leave a comment.
5.0
3 years ago Amazing job Great work and great team effort coming in to do work
5.0
3 years ago "Great service, efficient and superior operation" Used them 2 weeks ago and we are very happy with our floor
4.0
3 years ago Good Customer Care We have used Ron's on two projects and plan to keep using them for our home renovation work. Great program through Costco and excellent customer care. Multiple work teams may mean you don't get the same crew day to day which can create some confusion. If possible request the same work team for the duration of the job.
5.0
3 years ago Excellent Service! Great work. I'm very impressed with the quality of work & carpet.
4.0
3 years ago "Good, but one problem." "I am happy with the carpet and installation, but I was supposed to receive $215 in costco cash cards and it has been over a month."
5.0
3 years ago A+ experience The company owner came out to measure and give us a quote. He was great helping us pick the hardwood floor. The installers were terrific. The finished floor looks amazing.
5.0
3 years ago Excellent! Ron's Carpets were wonderfully patient as we made our decisions; it took us several months and they graciously came to our home with samples more than once! The end result is beautiful.
5.0
3 years ago Incredible service - from start to finish! "We ordered Carpet from Ron's as a preferred supplier from Costco flooring - and I'm SO glad we did! From the initial in-home consultation, the staff was friendly, courteous, helpful and helped us make sure we were making the smartest and best decision for our family and home (it's an investment, after all!). Install was scheduled in a timely fashion, and the crew was on time the day of install. The install crew were professional and friendly and did an INCREDIBLE job--no damage done to our walls or moulding and the carpet seaming is perfect. Honestly, we couldn't be happier with the results or the team at Ron's Carpet. When it's time to re-do the carpet in the rest of the house, it's a no-brainer that we'll be repeat customers. Thank you!"
5.0
3 years ago great workmanship "With circumstances beyond their control, Ron's carpet came through with flying colors. The workmanship was great, they worked with us to complete the job, and kept on track with the installation"
5.0
3 years ago Great to work with! "I had my basement carpeted several weeks ago and Ron's Carpet was great to work with. They were prompt, clean, and the flooring came out excellent."
5.0
3 years ago Superb!! We used them a month ago to install hardwood flooring. Couldn't be happier with the workmanship
5.0
3 years ago "Great service, pricing, work and follow-up" This was my second job with Ron's and would recommend them to my friends. Would definitely make them my first call for any flooring needs. The Costco discount definitely makes them a great deal.
5.0
3 years ago Superb!! We used them a month ago for installing hardwood flooring and couldn't be happier with the quality of workmanship!
5.0
3 years ago Terrific Service! Derrick was a great help in selecting just the right color and price of carpeting that I was looking for my home. David and his partner were also great at installing my new carpeting through the whole house.
5.0
3 years ago Awesome Sales and Install! I have not been so pleased with a carpet purchasing/install experience as I was with Ron's Carpet. This was my first time working with Ron's and I will absolutely use them again for any flooring needs they can help me with!
5.0
3 years ago Very Satified Was very happy with the service and the carpet . Overall experience very good !
4.0
3 years ago Timely and professional We had a good experience with Rons Carpet. Any issue was promptly addressed and followed up. Plan to use them again when we complete our next project!
5.0
3 years ago Fast and dependable "We've used Rons several times now. Each time we are impressed with the customer service we recieve. After making our decision the flooring is ordered and installed within 1, maybe 2 weeks. This is impressive as many of the large companies take much longer. The installation is efficiently completed and best of all they clean up after themselves. I highly recommend Ron's carpet. Derek, Ron and their staff are very easy to work with."
5.0
3 years ago Love our new carpeting!! "The guys were very polite, efficient and thorough. Just painted all my moldings and was worried that they might get scratched or damaged during the install. Just the opposite, the guys were so good, i did not see one scratch on them!"
4.0
3 years ago "Grat service, needs install improvements" "This is second install for this company as they did another part of our home a year ago. It was snowing the day of this install. These installers had no sense of keeping the house clean and tracked In slush and mud all day on other flooring and stacked my furniture in wet areas, on sides, etc. Chipped and scratched tile when moving piano where is should not have been moved. Not great clean up before they let, including vacuuming all the loose yarns, around edges, etc. Ordering and price are good. Sales is easy to deal with and friendly. Office staff is very friendly and helpful."
5.0
3 years ago Carpet install - great! Install went great carpet looks good sales guy was nice
5.0
3 years ago great service "They were very professional, on time, great price and removed all carpet and hauled away. My daughter also used Ron's carpet and had the same excellent service."
5.0
3 years ago Awesome Experience So happy with our new carpet. Derek was so great to work with and the installers did an amazing job. I would definitely recommend Ron's Carpet to all of my friends and family.
5.0
3 years ago Great Servie "The installers were polite, and professional. They cleaned before and after installation. they ended up being here 5 extra hours because of design and stifness of carpet. They never complained and had to endure my familty Christmas Party."
5.0
3 years ago Good Job Everything went well. Professional installer 1234567
5.0
3 years ago Ron's carpet did hardwood and carpet for us. They were extremely courteous and the product is wonderful.
5.0
3 years ago Great Experience "30 plus years in business, family owned, my sales guy was the owners son, very knowledgeable and patient. Job installation came off without a hitch."
4.0
3 years ago Great Carpet but they only sent one installer "I was connected to Ron's through the COSTCO flooring program. The company was very easy to work with, but my only complaint is that they sent one installer - he had to wait for help to get the heavy roll of carpet up the stairs to the second floor. I'm hoping to receive my COSTCO rebate card soon."
5.0
3 years ago Great Experience! From Estimate to Install they were great. Costco pricing was awesome.
5.0
3 years ago Great service! Beautiful floors! "After Che king out several companies, I am so happy I went with them!"
5.0
3 years ago Happy so far! "It's only been a couple of weeks since the install. I'm very happy with the salesman, the process, the scheduling and installation. The one thing that could have been better was the cleanup afterwards. I had quite a bit of vacuuming to do."
5.0
3 years ago Started and completed job on schedule. Installers on time every morning were hard working respectful and did a quality job installing laminated flooring thru out the house. Made sure to clean-up both inside and outside everyday and a total clean-up when the job was completed. Would have to rate Ken and his crew a (10) out of (10)
5.0
3 years ago A perfect choice Tim and the crew did outstanding work I am very pleased with everything.
5.0
3 years ago Very satisfied customer "Shopped around for carpeting, decided to look at the Costo offer. Salesman from Ron's came out, measured and wrote up a quote. Carpet choices were limited by the Costo offer, not Ron's fault. We found one that we liked, and within the time frame stated an excellent installation job was completed. We would recommend both Ron's carpet and Costo if you are considering carpet replacement."
5.0
3 years ago Exceptional Installation and Service "They installed our carpet/pad and removed the old carpet/pad. Very considerate, careful, and professional. Did an excellent job with the installation and the stairs, flawless. We are very pleased and would undoubtedly use them again."
5.0
3 years ago "Quick, efficient and professional service" Ron's Carpet recently installed a wood floor for my living room and dining room. The installer was prompt and friendly. They finished the job ahead of schedule and it looks great !! I plan to replace my bedroom carpets soon and will be giving them a confident call.
5.0
3 years ago A Job Well Done. "I was connected with Ron's Carpet through Costco services. They installed Carpet throughout my second floor and hardwood laminate throughout my entire first level. What a task. Great job doing the tear-out of old flooring, carefully shuffling my furniture from room to room and putting it all back when done. They exceeded my expectations and my house looks great."
3.0
3 years ago Great Job with the Floors! They did an amazing job with my floors. The guys were great and very professional! The only problem I had was my sons crib was marked up pretty bad and some of the other furniture was marked up when they moved it to do the flooring.
5.0
3 years ago Excellent service This is the second installation done by them and we could not ask for better work or better installers
5.0
3 years ago Repeat Customer "Initially, years ago, we had Ron's do carpeting in the bedrooms, hall and stairs. When we put on an addition & expanded the kitchen, he did the flooring. Just replaced that with the latest and greatest up-dated product. Excellent installation (again) and trust that this new material (Shaw composite tile) lasts as long as the previous one (Armstrong Solarian). Next step carpeting, and we'll be heading back soon, once the wallet has had a chance to recover from this most recent kitchen renovation (cabinet modification, new fridge, floor, etc.)"
5.0
3 years ago Very professional Thank you very much for our lovely carpet! Our home is a updated cozy haven thanks to your carpet company!
5.0
3 years ago Everything was perfect !! Flooring was perfect ! Front office informative. Crew was knowledgeable and caring. Could not have been in better hands !
5.0
3 years ago small job was well done and through "Good attention to detail, thoroughly done, professional."
3.0
3 years ago Tried hard but.... "I was not as impressed with this Costco related service as I usually am with their services. The carpet selection was very limited for what I wanted to begin with. I was told a 2 hour install and it took 8--an issue for me for work schedule. The installers left an extreme mess at my house, dirty handprints everywhere, carpet fragments and dust on every possible surface, etc. I expect to have to vacuum but this was really bad. I paid to have furniture moved out and back and not all of it was put back or put back correctly. The installation was not professional and they had to come back at my insistence to fix it. It took several ""meetings"" before they agreed to take care of the problems as the installer supervisor argued that it was ok when it clearly was not. The owner finally came and then things were fixed."
5.0
3 years ago Excellent Service "They were very professional. From the sales person to the installers, one cannot expect anything more. The installation was done in a timely manner. The professional ability of the installer was excellent. I will recommend Ron;s Carpet to anyone. Thanks Derrek and Brian. Well done."
5.0
3 years ago Excellent Service "The crew arrived within their stated time window, worked promptly, cleaned up after their work was complete and left me the extras for future use if needed. They were friendly and efficient. Couldn't be happier with my carpet."
5.0
3 years ago Great service! I love the personal service I get. I have been coming to them for my flooring for over 20 years. They definitely are the best!!
5.0
3 years ago Great service We had a new carpet put in a week ago. They did a great job and the installer was very knowledgeable about the process. We will not hesitate to use this company again.
5.0
3 years ago OUTSTANDING SERVICE AND PRODUCT "I called Ron's Carpet thru Costco. The result was far more than I expected. The service was outstanding, timely and very professional. The choice of products was over the top and the price was very competitive and fair. The installer, Mike, was amazing, he cleaned up after the job was finished very well. Ron's Carpet was on time, on budget, and kept their word on start time and completion time. I highly recommend them and would recommend them in a second!!!!!!!"
3.0
3 years ago Follow Up? "They came on time and worked diligently. The only negative comment is that I called two days after the installation was completed with 2 concerns. One was an installation issue in that there was a sloppy cut around the heat register in the bathroom, and the other was a question about a paint remover spill that we were responsible for. I wanted to inquire if there were any fixes for these issues. I was promised a call back, but never received it to date."
5.0
3 years ago Excellent service I purchased carpet two weeks ago. Called on Friday came out re-measured ordered on same day installed on Thursday. Was going to purchase from a different company I am glad I used Rons
5.0
3 years ago Satisfaction "Nice selection, courteous, efficient. Looks great. Selection advice practical and very beneficial."
5.0
3 years ago Outstanding service Extreamly efficient and answered all my questions about the installation.
5.0
3 years ago Well done "Consultation was smooth, and friendly salesperson. Job was done quickly and professionaly."
5.0
3 years ago Great Service Very pleased with all parts of sales and service. Will definitely use them again. I will also recommend them to others.
5.0
3 years ago Excellent service "Second time carpet was installed by this crew. Very prompt, neat, professional."
5.0
3 years ago Nice Job! After waiting for my basement to dry out. Chris and Aaron could do the job.. Nice Job! Very polite and informative and helpful.
5.0
3 years ago Complete Satisfaction "Derek gave us a thorough and excellent presentation, discussed options, payment schedules......and the installers were efficient, did a great cleanup and an excellent installation....I would recommend Ron's to others"
5.0
3 years ago The Best!! "From the first phone call to the installers leaving and everything in between, I could not have asked for my experience to be any better. Everyone I dealt with was friendly helpful and professional. I have already referred friends and will again."
5.0
3 years ago Ron's Carpet review I used them for carpeting my basement. Great work.
5.0
3 years ago Friendly people I enjoyed working with Brian and Elizabeth as they installed my flooring
5.0
3 years ago Satisfied customer From beginning to end the process was smooth and professional. We were very impressed with the knowledge and professionalism of the installation team. The whole process through Costco and Ron's Carpet was a pleasant experience.
5.0
3 years ago Very good service and very nice people. The only surprise for me was the handling of the doors and molding. The doors all needed to be adjusted and cut to fit over the new carpet and the shoe molding was removed. I didn't realize that it was up to the homeowner to replace said molding and refit the doors.
5.0
3 years ago Great job Carpet looks great. Using recommendations from Ron was exactly what we were looking for. We have used them before and they did s great job. Made a mistake in amount of carpet ordered do we could do closets but promised to take care of it.
5.0
3 years ago "Carpet looks amazing, installation was flawless!" "I recently had Ron's carpet install carpeting on our stairs, hall and bedrooms. It looks amazing. We are very very pleased. Ron's Carpet employs their own installers which makes an enormous difference. The stairs in the foyer are a centerpiece in our home and the installation was literally flawless. They definitely know what they are doing. You can't see seams everything was lined up, cut precisely, etc. The service for ordering and scheduling was efficient, friendly and courteous. We drove way out of our way to purchase from Ron's. It was worth every cent! I would highly recommend and we will never purchase carpet from anyplace else."
5.0
3 years ago Awesome service "Ron, Derek and his family were so great. They don't try to swindle you into anything, they give you a decent price with great quality and workmanship. Ken installed our carpet and he was so nice and understanding and a work horse. I would highly recommend this company for all your flooring needs if you want good, honest people who know their trade."
5.0
3 years ago great company "Knowledgeable staff. They came out, and took into consideration that I had 3 boys, and a yorkie, suggested the best carpet for my home, and even helped with the color selection. Installation was great."
5.0
3 years ago "Very Professional, Great Workmanship!" "From the salesperson to the installers, all were great to work with, very professional and the floors look great! We had slate tile removed and a laminate put down (as well as new carpet in 1 room). They took care to be at neat as possible and the floors are perfect!"
5.0
4 years ago Definitely -Great company Great company-I would definitely recommend them easy to work with. They definitely take pride in their work. They did all the little extras that was unexpected.
5.0
4 years ago Happy repeat customer We are repeat customers now and have been extremely satisfied both times. On this order there was a mistake on the manufacturers end (people are human) but Ron's Carpet worked diligently with the manufacturer to correct the mistake and made sure our inconvenience to us was reduced as much as possible. The installers were professional and worked extremely hard. Derek is a very knowledgeable and isn't a typical salesperson. Alison and Gail in the office have been great to deal with as well. I'd highly recommend Ron's Carpet and Design to anyone we know.
5.0
4 years ago Great Service "I had a great experience with the shopping, purchase and installation of my new Shaw Floors through Rons Carpet. The installers were punctual, friendly and picked up after themselves."
5.0
4 years ago Great 1st impression "after caught and son in law raved we have them a try. Knowing we were just putting in carpet to put house on the market, we weren't pressed to get a better grade. It looks and feels awesome. Also thanks for the little imput you gave about other things we asked about. Thanks so much"
5.0
4 years ago Awesome Service! "They installed new carpet last week and it looks great! They were friendly and efficient, explaining and updating me on the progress!"
5.0
4 years ago Great! "The sales rep, Derek, was very helpful and professional, as were the installers. We would highly recommend them and already have! We do regret that we didn't choose a better quality carpet, however! Oh well..our mistake."
5.0
4 years ago Flooring installation A great job was done in our kitchen with the laminate flooring and also with the carpeting in our great room
5.0
4 years ago Professional and courteous! "Our installers, John and Cody, were prompt, professional, and courteous. The installation and carpeting were beautifully done."
5.0
4 years ago larger store don't give this level of service "I could get a better price, but I couldn't get better craftsmanship during installation or more personal service. I'll gladly pay more! I'll be back again and again . . .customer for life!"
5.0
4 years ago Carpet through Costco They came with enough workers to get the job done quickly and were very professional. The only negative is I have not received my Costco rebate $ card yet and it has been over a month.
5.0
4 years ago Excellent service and installation "I received quotes from Home Depot, an independent carpet installer, and Ron's Carpet. Ron's beat them on price, quality, installation, and warranty. Highly recommended."
5.0
4 years ago extremely satisfied "At this time, we are pleased with the installation and quality of the workmen."
5.0
4 years ago Great service We are very happy for the finished job. Cost for the job was also very reasonable.
5.0
4 years ago Great carpet "We had carpet installed in a bedroom, hallway and living room. Very nice material and we love it. Installers were very nice and did a great job. Have already recommended them to others."
5.0
4 years ago Excellent products and services! Very happy with every aspect from presentation through installation!
5.0
4 years ago Overall Satisfaction -great products -great communication -timely and freindly service
5.0
4 years ago Service good "great little carpet place. Good service, selection and people. They say what they are going to do and do it efficiently."
5.0
4 years ago Carpet installation Came through Costco and very pleased from salesperson through installation.
5.0
4 years ago Best service we've ever had! They installed our carpeting a few weeks ago and did a perfect job. They bent over backwards to insure customer satisfaction. They were gracious and super friendly The installers were great! I would never shop for carpeting anywhere but Ron's.
5.0
4 years ago Highly recommend!!! "We had hardwood installed every where except the kitchen and foyer. The gentlemen that installed the floors were knowledgeable, professional, and took pride in their work. Very satisfied and will recommend them to my friends snd family! We love our new floors!!!"
5.0
4 years ago Flooring selection and Installation Experience Fromt the day that Derek Asman met with us at our home all was professionally managed. Promised sample was received via mail as promised. Installation crew was prompt and even done prior to estmated date. Floor looks great!
5.0
4 years ago A pleasure to work with! "It's getting harder and harder these days to find contractors who deliver good service from the point of sale all the way through to completion of the work. Ron's Carpet and Design is a happy exception to this trend; they were fantastic. Everything ran smoothly; great samples to choose from, materials arrived on time and the job was completed when promised. Their workmen were efficient and picked up after themselves, and even went the extra mile for us on a couple of items that were not in the original quote - just to ensure our complete satisfaction with their work - which we are! I would happily give them the highest recommendation and referral - we plan to use them again in the future. Thanks, guys!"
5.0
4 years ago New carpet Great experience from working with the sales person through having the carpet installed. Very happy with the quality of the carpet.
5.0
4 years ago Prompt quality service Very professional and quick to provide estimate and installation. I would use again and recommend to others
5.0
4 years ago "Ron's Carpet Clinton Township, Michigan" "We are so pleased with our Design Texture Platinum 212 Shaw carpet and pad. Ron's Carpet of Clinton Township, Michigan walked us through the entire process, from showroom to final on sight walk through. Installation crew was courteous, professional and attentive to customers questions and concerns."
1.0
4 years ago Used to be good place. Then Derek started taking the business owner. I also used to work there. Until I said I wouldn't put a floor down from moisture issues. So buyers beware. If it's a job that Ron does, have no worries. But if it's for Costco do not let Derek put down a hardwood floor over a wet subfloor.
5.0
5 years ago This customer did not leave a comment.