Contact Shaw Online and Off

Our Concierge team is experiencing unusually high volume, resulting in longer wait times. We'll be with you as soon as we can and appreciate your patience.

Chat With Concierge

The Shaw Floors Concierge team provides personalized service to answer questions and assist with all your flooring needs.

Monday - Friday: 8am - 6 pm EDT

How May We Help You?

If you need help choosing flooring, schedule a time to speak with a concierge agent during business hours.

Concierge Hours are Monday - Friday 8 am - 6 pm ET

For immediate assistance please chat or call us toll-free at 1-800-441-7429.

Have a question about a product? Just fill out the form below and we'll reply within 24 business hours from the time we receive your email. Don't forget to add product information in the comment section.

If you need technical support as in care & maintenance or installation information about Shaw flooring, just fill out the form below and we'll reply within 24 business hours from the time we receive your email. Don't forget to add how we may assist in the comment section.

What's on your mind? Just fill out the form below and we'll reply within 24 business hours from the time we receive your email. Don't forget to add your comments in the comment section.

Call Us Toll Free

1-800-441-7429

Monday - Friday
8am - 6pm EDT

Write To Us

P.O. Drawer 2128
616 E. Walnut Ave
Dalton, GA 30722-2128

Attention:
Information Center
Mail Drop 072-03

Responding to COVID: We remain committed to our customers & associates. View Details