ARCHITECTURAL DESIGN CARPETS

4.9
|
41 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Architectural Design Carpets 1111 Francisco Blvd E Ste 3, San Rafael, CA 94901-5432 415-458-1717 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.9
|
41 Reviews

Reviews


5.0
3 weeks ago This customer did not leave a comment.
5.0
5 months ago Love, love, love these ladies and the showroom! Recently remolded showroom fulfills every flooring need of my clients and myself. I have been working with ADC for over 10 years buying carpeting and flooring for my clients, my family and myself. Not once have I had an issue with their product or their service or install. They always help me find just the right carpeting, area rug or wood flooring for my very particular clients. If there is every an issue with something they are quick to resolve it and make it right. Their prices are very competitive with the other flooring vendors in San Rafael and I find them to be the best value for my clients and myself. I am working with them now on a large commercial carpeting project in San Francisco and they are ahead of schedule and the new carpeting is going in without a hitch and looking beautiful. I highly recommend visiting their showroom in San Rafael because you will find products you can't find anywhere else like beautiful rugs made out of recycled silk sarees, amazing!!
5.0
7 months ago I rarely write reviews but I wanted to share what a great experience we had working with Nicole, Mary and the team at ADC for our new carpets! The shop is small and you would't know it was there unless you were directed to it and we were, by our painter. The shop has an amazing array of great, high quality product for both carpet and area rugs and is in fact, used a lot by interior designers. We found the staff to be helpful, "hands on" and very responsive and in addition, the product and price were excellent. We saw the same carpet at two other local places and the pricing was nearly twice what ADC offered us. Now it did help that the one that we actually liked best was one that they keep in stock which helped keep the pricing low but still...nearly twice?? We also felt that their contract installation guy did a great job and it went very smoothly and quickly. Will definitely use again for rugs and carpets.
5.0
12 months ago I LOVE my carpet from here! I had a large downstairs living room type room that needed to be covered and didn't know where to start because the room was kind of uninviting. Debbie the owner helped ask me a lot of questions about how I want to use the space and looked at pictures of it and asked about colors, and came up with the PERFECT carpet that totally changed the whole room. The carpet is so nice, the room feel so good and different now, and it never would have occurred to me to even consider the carpet we ended up with. Great shop, everyone working there was really nice, will return!
5.0
last year I rarely write a review but I am so happy with my new hardwood floors I wanted everyone to know ! Making the choice was not an easy process for me. I brought many samples homes and asked for a lot of help from Mary ,Kate and Debbie they were so helpful and patient. The choice was made and the installation went smoothly and quickly. I am delighted with the result. Thanks so much to everyone. Dana
5.0
last year I have been getting my flooring (carpet, hardwood and laminate) from ADC for at least 10 years. ADC is the best place to purchase all of the above. Their installation services are excellent. I read the review below re: the women that work here, and was shocked. They must have accidentally commented on the wrong business. The women here are AMAZING! They are so helpful, down to earth and friendly. They make my job so easy. I come in with a vague idea of what I am looking for, and they immediately pull out several options that are all great. All I have to do is pick one. The women are so considerate. I can tell them what my budget is, and they are always able to find me something I love, that also fits in my budget (which is often quite small). One other bonus, they always offer me good coffee when I come in. Feeling grateful for ADC! Thank you.
5.0
last year So happy I went to ADC for my new flooring. Choosing the style I wanted was effortless with their large collection. I also enjoyed the installers, their promptness and attention to detail! I have a crazy husky and so far this floor is holding up great! Lol
1.0
last year If you are looking for attentive & responsive customer service - DO NOT SHOP HERE - they are a little full of themselves! Perhaps my $3000+ job was not substantial enough for them to give me proper service. And, of course, they have lost all future business (& recommendations) for my subsequent carpeting needs. GO TO CITY CARPETS! See Avo or John if you want the attention & experience, selection & excellent installation that I have found with shopping at CITY CARPETS. (I even purchased the same carpet that I first chose here, but since I couldn't get good follow-up or service, I went to CITY CARPETS with my $3000.) Do the same & you will be very happy!
5.0
last year A hidden gem of Marin County! The last thing I ever wanted to do was to pick my own carpet - these ladies made is so amazing, seamless but honestly so inspiring I don't think I've ever been in love with my floors like I am now! I can't wait to bring my sister into the showroom so I can do another flooring project with ADC!
5.0
2 years ago I haven't written many Yelp reviews but felt so strongly about my experience with Architectural Designs that I felt I needed to write them a review. As part of our remodel, we needed to replace the carpets in 5 bedrooms. I originally went to a big name carpet store but wasn't that impressed by the service, so I researched other places and found Architectural Designs. From the first minute I walked in there, I was greeted cheerfully and the staff spent over an hour with me figuring out what my options were based on my preference for something durable and easy to maintain with three children. Samples were ordered, arrived in a timely manner and after much hemming and hawing, my husband and I picked out a carpet that we really liked. Architectural Designs has the same prices as other stores, but their service is superior to any I have ever experienced! Only two rooms were ready for carpeting. Pretty much from the get go I didn't like the carpet....it was lighter than I thought it would be and seemed like it was going to show everything, not to mention it made my son's room look like a doctor's office! After deliberating for a bit, my husband and I decided to cut our losses and choose a different carpet. I feel SO lucky that I was working with Architectural Designs. They immediately set to work trying to minimize the cost to us. Debbie, the owner, used every resource, favor, and connection to try to get the restocking fee waived (and ultimately split it with us) and were so patient and understanding about our desire to change carpets. Debbie was adamant about minimizing the cost to us saying repeatedly "we want you to love your carpet!". Every step of the way, they have been supportive and helpful, and we now have newly installed carpet that we absolutely love. I am normally not a high maintenance person, so deciding to change the carpet was huge for me and made me feel very uncomfortable. But everyone at Architectural Designs totally put me at ease and again, made me feel comfortable with my decision because they really DO want you to love your carpet especially since it is something you will have to live with for years. I have no doubt that had I gone to another carpet place I would not have gotten this kind of service. The installers have been efficient and polite, and moved some very large heavy furniture to install the carpet in our master bedroom. I couldn't be more pleased with Architectural Designs and have already referred several of my friends to them. If you need new carpet, go to Architectural Designs and you will not be disappointed!
5.0
2 years ago ADC is an outstanding resource for beautiful carpeting, at great value, with exceptional customer service. The staff really are trying to find you the best carpet value they can, and due to their volume, they really can and do deliver very high quality products with great value. Great choice.
5.0
2 years ago Debbie and her staff are excellent, and so professional. I highly recommend there carpeting and installation process, quick, clean and very thourgh. I had a great experience. Vince Betar Corte Madera
4.0
3 years ago I am updating my negative review...the owner, Deb has shown her commitment to her customers by calling me directly to explain what had gone awry and to apologize about my experience. In my book, this is what it's all about. Customer Service is key. Unfortunately my job timing has coincided with a few other untimely issues on ADC's end which left me where I am today. All better and my toilet is getting reinstalled asap!
5.0
3 years ago I just love that I can always trust Debbie and staff to find something perfectly beautiful and stay within my budget. Because I am not always in SF, they handle everything! No worries when you shop and buy from Architectural Design!
5.0
3 years ago Absolutely love this place. The reviews are true. Gorgeous selection of carpets. Super nice,really knowledgeable staff. No hard sell. They all went out of their way to find me an amazing carpet for my design client and then went above and beyond to get it . Thank you Debbie,Javier, and Kate.
5.0
3 years ago Debbie the owner and her staff are extremely helpful and knowledgeable. Wide selection of samples to choose from. They are happy to help you choose a carpet or flooring if you are overwhelmed. They are always there to welcome you with a smile and kindness. Our installations and delivery of products were prompt and professional. Highly recommend. They did our home in San Rafael and other projects in San Francisco. Great prices.
5.0
3 years ago Architectural Design Carpets staff is knowledgable and easy to work with. They make certain you are getting what you need for your project. Their sample selections and catalogue files are large. Their scheduling is timely and their installations are excellent. They are the only flooring company I recommend to my clients.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago You're the best! I'll be back.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Great staff, great products, great service. The Best in Marin for all flooring.
5.0
3 years ago Kate was great to work with! We absolutely love our new floors!! Very knowledgeable and fast turn around time. We couldn't be more pleased. Will definitely go back when we are ready to replace our carpet.
5.0
3 years ago Thank you Architectural Design Carpets for your amazing donation to our youth sports program. There was quite a bidding war over your accent rugs! This helped us immensely in funding our non-profit program. It's company's like yours that keep families and organizations like ours shopping local! �
5.0
3 years ago i have had the pleasure of working with Architectural Design Carpets several times now, most recently for new hardwood floors in our Mill Valley home. The knowledge and customer service of the staff at ADC was excellent. Everything was done smoothly and the installation of my new floors was done on time. I can recommend Architectural Design Carpets without hesitation. My experience with this company has been nothing but positive.
5.0
3 years ago My new floors look amazing! It was an absolute pleasure working with Debbie and her team. I did a lot of comparison shopping and Architectural Design Carpets has the best flooring options, prices and customer service in Marin.
5.0
3 years ago Debbie, Sonya and staff are fabulous. Great service and products. They are my go -to for all my remodels, real estate listings and my clients. Carol Augustus
3 years ago I have worked with ADC for many years and their staff, products, services and customer support continue to be excellent. ADC is my primary source for carpet, rugs and hardwood flooring. ADC is great👍👍👍
5.0
3 years ago Extremely friendly and knowledgable staff, carrying superior quality of carpet lines, area rugs and floor coverings at a very competitive price. They also use nothing but the best installers.
5.0
3 years ago I am not sure which is better... The knowledgeable and super friendly staff or the mass amount of carpets and flooring they have to choose from. There were so many beautiful samples it was hard to decide which one to get. Thankfully, one of the girls who worked there spent over an hour explaining each sample to me (durability/price...) to help find something that was beautiful, excellent quality, and a great price!! I had gotten a couple other quotes before finding this place and I was very happy to have waited. I highly recommend checking this place out for any carpet/flooring needs!!
5.0
3 years ago Beautiful carpet!! Great price!! Amazing staff who is both knowledgeable and friendly!! I've been to many flooring stores in the Bay Area and have never had such awesome customer service. Thank you girls!!!
5.0
3 years ago Thank you so much for making this easy! Architectural Design is the BEST! They have a wide selection of products. They are knowledgeable about chemical sensitivity and helped us find exactly the right flooring for our offices. I have referred several people their way and I always hear positive feedback.
5.0
3 years ago Hey Guys! I cannot say enough about this company. The staff is incredibly knowledgeable and creative. I have used their business for several projects both commercially and in my home. They could not have made the process easier for me. At the clinic we have very sensitive patients and need products that will not out-gas, are considered safe and green. Deborah was able to recommend the perfect flooring, something I had not even considered. It is durable, easy to clean and we are complimented every day on how great it looks . Big thanks to Architectural Design Carpets- they are the BEST!!
5.0
3 years ago They are so knowledgeable about flooring and carpets. I would not go anywhere else! And the service you get is amazing. You feel so comfortable there. It's a very friendly place!
5.0
3 years ago I love working with Architectural Design Carpets. They have helped me with many projects from high end homes, kids bedrooms or carpeting a rental and are always a pleasure to deal with. Honest, Friendly and Knowledgeable, a perfect trifecta in my book. Look forward to working with them again soon.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago I love working with the women of Architectural Design! They have the most knowledgeable staff, are reliable and always willing to work with a challenge. The years of experience that I have had working with them (from personal projects to client based) has always left me with a lasting positive impression.
5.0
3 years ago ADC provided exceptional customer service from start to finish. I had a wonderful experience working with them and would recommend them to everyone.
5.0
5 years ago We had a very tight window in which to re-carpet our newly remodeled master bedroom and closet. Architectural Design folks not only helped us with a quick decision on materials, but had the carpet rushed from the mill in LA. The first roll of carpet came damaged, which sent us into a panic, but they had replacement carpet 'hot rushed' as well. They requested that their installer pick it up at the crack of dawn at it's arrival spot in the bay area and it was completely installed before noon on a Saturday morning keeping our timeline intact. Many thanks to Mary, Debbie and Sonja for the excellent personalized service and going the extra mile for us. We so appreciate their hard work and highly recommend them!!!
5.0
5 years ago After an annoying experience with another flooring place in San Rafael, I finally called the regional distributor of the tiles I wanted to buy, and he suggested I try this company. Run by women, maybe that was the difference. They got me exactly what I asked for and beat the other place by $3.00 sq. foot. No trying to up-sell me, no pressure. It was a small project, and it came out great. My general contractor had no problems installing the flooring.
5.0
5 years ago The absolute BEST!!!!!! Huge project.....3,000 square feet. From the beginning....ordering, scheduling and then installing....Sonja and her team were topnotch. Tony was the lead guy at my house. I can not express my amazement at how quickly and professionally they worked.
5.0
8 years ago Arch Designs is always my first choice for carpeting or referring others. The staff is very knowledgeable and friendly and I have found their prices to be very competitive. A great company and the owner is a gem as well.
5.0
8 years ago I highly recommend Architectural Design Carpets! We were in a real bind to carpet the lower floor of our rental house within just a few days. They were incredibly friendly and efficient in helping us find the style and quality carpet our tenant desired amongst their vast selection. They also knew exactly which brands and styles they could get on the delivery truck the next day, and the price was extremely competitive. The installer was professional and efficient and was done in under a day. The carpet looks and feels wonderful! There are not many companies who could have pulled this off for us... Thank you Architectural Design!