ARCHITECTURAL DESIGN CARPETS
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
I have been getting my flooring (carpet, hardwood and laminate) from ADC for at least 10 years. ADC is the best place to purchase all of the above. Their installation services are excellent. I read the review below re: the women that work here, and was shocked. They must have accidentally commented on the wrong business. The women here are AMAZING! They are so helpful, down to earth and friendly. They make my job so easy. I come in with a vague idea of what I am looking for, and they immediately pull out several options that are all great. All I have to do is pick one. The women are so considerate. I can tell them what my budget is, and they are always able to find me something I love, that also fits in my budget (which is often quite small). One other bonus, they always offer me good coffee when I come in. Feeling grateful for ADC! Thank you.
So happy I went to ADC for my new flooring. Choosing the style I wanted was effortless with their large collection. I also enjoyed the installers, their promptness and attention to detail! I have a crazy husky and so far this floor is holding up great! Lol
If you are looking for attentive & responsive customer service - DO NOT SHOP HERE - they are a little full of themselves! Perhaps my $3000+ job was not substantial enough for them to give me proper service. And, of course, they have lost all future business (& recommendations) for my subsequent carpeting needs. GO TO CITY CARPETS! See Avo or John if you want the attention & experience, selection & excellent installation that I have found with shopping at CITY CARPETS. (I even purchased the same carpet that I first chose here, but since I couldn't get good follow-up or service, I went to CITY CARPETS with my $3000.) Do the same & you will be very happy!
2 months ago
A hidden gem of Marin County! The last thing I ever wanted to do was to pick my own carpet - these ladies made is so amazing, seamless but honestly so inspiring I don't think I've ever been in love with my floors like I am now! I can't wait to bring my sister into the showroom so I can do another flooring project with ADC!
ADC is an outstanding resource for beautiful carpeting, at great value, with exceptional customer service. The staff really are trying to find you the best carpet value they can, and due to their volume, they really can and do deliver very high quality products with great value. Great choice.
Debbie and her staff are excellent, and so professional. I highly recommend there carpeting and installation process, quick, clean and very thourgh. I had a great experience. Vince Betar Corte Madera
I am updating my negative review...the owner, Deb has shown her commitment to her customers by calling me directly to explain what had gone awry and to apologize about my experience. In my book, this is what it's all about. Customer Service is key. Unfortunately my job timing has coincided with a few other untimely issues on ADC's end which left me where I am today. All better and my toilet is getting reinstalled asap!
I just love that I can always trust Debbie and staff to find something perfectly beautiful and stay within my budget. Because I am not always in SF, they handle everything! No worries when you shop and buy from Architectural Design!
Absolutely love this place. The reviews are true. Gorgeous selection of carpets. Super nice,really knowledgeable staff. No hard sell. They all went out of their way to find me an amazing carpet for my design client and then went above and beyond to get it . Thank you Debbie,Javier, and Kate.
Debbie the owner and her staff are extremely helpful and knowledgeable. Wide selection of samples to choose from. They are happy to help you choose a carpet or flooring if you are overwhelmed. They are always there to welcome you with a smile and kindness. Our installations and delivery of products were prompt and professional. Highly recommend. They did our home in San Rafael and other projects in San Francisco. Great prices.
You're the best! I'll be back.
Great staff, great products, great service. The Best in Marin for all flooring.
Kate was great to work with! We absolutely love our new floors!! Very knowledgeable and fast turn around time. We couldn't be more pleased. Will definitely go back when we are ready to replace our carpet.
Thank you Architectural Design Carpets for your amazing donation to our youth sports program. There was quite a bidding war over your accent rugs! This helped us immensely in funding our non-profit program. It's company's like yours that keep families and organizations like ours shopping local! �
My new floors look amazing! It was an absolute pleasure working with Debbie and her team. I did a lot of comparison shopping and Architectural Design Carpets has the best flooring options, prices and customer service in Marin.
Debbie, Sonya and staff are fabulous. Great service and products. They are my go -to for all my remodels, real estate listings and my clients. Carol Augustus
I have worked with ADC for many years and their staff, products, services and customer support continue to be excellent. ADC is my primary source for carpet, rugs and hardwood flooring. ADC is great👍👍👍
I am not sure which is better... The knowledgeable and super friendly staff or the mass amount of carpets and flooring they have to choose from. There were so many beautiful samples it was hard to decide which one to get. Thankfully, one of the girls who worked there spent over an hour explaining each sample to me (durability/price...) to help find something that was beautiful, excellent quality, and a great price!! I had gotten a couple other quotes before finding this place and I was very happy to have waited. I highly recommend checking this place out for any carpet/flooring needs!!
Beautiful carpet!! Great price!! Amazing staff who is both knowledgeable and friendly!! I've been to many flooring stores in the Bay Area and have never had such awesome customer service. Thank you girls!!!
Thank you so much for making this easy! Architectural Design is the BEST! They have a wide selection of products. They are knowledgeable about chemical sensitivity and helped us find exactly the right flooring for our offices. I have referred several people their way and I always hear positive feedback.
Hey Guys! I cannot say enough about this company. The staff is incredibly knowledgeable and creative. I have used their business for several projects both commercially and in my home. They could not have made the process easier for me. At the clinic we have very sensitive patients and need products that will not out-gas, are considered safe and green. Deborah was able to recommend the perfect flooring, something I had not even considered. It is durable, easy to clean and we are complimented every day on how great it looks . Big thanks to Architectural Design Carpets- they are the BEST!!
I love working with the women of Architectural Design! They have the most knowledgeable staff, are reliable and always willing to work with a challenge. The years of experience that I have had working with them (from personal projects to client based) has always left me with a lasting positive impression.
ADC provided exceptional customer service from start to finish. I had a wonderful experience working with them and would recommend them to everyone.
3 years ago
We had a very tight window in which to re-carpet our newly remodeled master bedroom and closet. Architectural Design folks not only helped us with a quick decision on materials, but had the carpet rushed from the mill in LA. The first roll of carpet came damaged, which sent us into a panic, but they had replacement carpet 'hot rushed' as well. They requested that their installer pick it up at the crack of dawn at it's arrival spot in the bay area and it was completely installed before noon on a Saturday morning keeping our timeline intact. Many thanks to Mary, Debbie and Sonja for the excellent personalized service and going the extra mile for us. We so appreciate their hard work and highly recommend them!!!
4 years ago
After an annoying experience with another flooring place in San Rafael, I finally called the regional distributor of the tiles I wanted to buy, and he suggested I try this company. Run by women, maybe that was the difference. They got me exactly what I asked for and beat the other place by $3.00 sq. foot. No trying to up-sell me, no pressure. It was a small project, and it came out great. My general contractor had no problems installing the flooring.
4 years ago
The absolute BEST!!!!!! Huge project.....3,000 square feet. From the beginning....ordering, scheduling and then installing....Sonja and her team were topnotch. Tony was the lead guy at my house. I can not express my amazement at how quickly and professionally they worked.
7 years ago
Arch Designs is always my first choice for carpeting or referring others. The staff is very knowledgeable and friendly and I have found their prices to be very competitive. A great company and the owner is a gem as well.