SUPERIOR CARPETS & FLOOR COVERINGS INC
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Superior Carpets & Floor Coverings
710 14th St SE Ste B, Decatur, AL 35601-5937
256-351-9016
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Jimmy S.
8 months ago
Superior service from Alex
Anonymous
8 months ago
Thank you Jimmy Ray! You are always a pleasure to work with!Alex
5.0
Melanie N.
9 months ago
Anonymous
9 months ago
Thank you for doing business with us! It was a pleasure working with you!- Garry B.
3.0
Grace G.
11 months ago
They are very nice but a little pricey.
5.0
Tom K.
last year
Love shopping locally. Full array of carpet wood and tile flooring in Decatur Al. covering all qualities and all price points. Very nice professional and caring staff to greet tour and advise you on your best deal
Anonymous
last year
Thank you for the great review! We're so glad you stopped in and had a wonderful experience in our showroom. Looking forward to helping you with your project.
5.0
Terri D.
last year
Thank you for this wonderful flooring. Ms Alex was soo helpful on getting this project going. We are all happy with this. It has tuned out beautifully. These colors have definitely brightened up these rooms. See you in a couple months for more projects. Thanks y'all. 😁
Anonymous
last year
Thank you for the 5 Stars!!!!
5.0
Ellen C.
last year
Selected carpet for two bedrooms to have installed. As soon as it was complete I could not wait to place my order for the other two rooms. It is absolutely perfect. No wonder your name is Superior! Installers were exceptional! Courteous, fast and definitely did a perfect job. I could not be happier!!! Salesman bent over backwards to see that my timeline was met. THANK YOU!!! <3
Anonymous
last year
Thank you for the great review!! We're so happy we could help you with your project and get it done for you within your timeline. We do strive to have the best customer service for our customers. We do appreciate you doing business with a small family owned business!!!! Thank you-Garry
5.0
jillian s.
last year
Very big selection of any and all that you're looking for. Customer service is excellent. From the moment I walked in she made me feel welcome and relaxed. She is very knowledgeable and more than willing to answer any questions. This is a great place to do business. I will be returning in the near future.
Anonymous
last year
Thank you for stopping in and look forward to working with you on your projects in the future.Alex
5.0
perry p.
last year
Garry was really helpful even though he didn't carry what we were looking for he told us where we could get it. Now that is customer service. Will definitely be back for an upcoming kitchen remodel.
Anonymous
last year
Thank you so much for the kind review. I believe customer service is a lost art these days. Here at Superior Carpets we all strive to give you the best experience possible. Look forward to helping you with your kitchen remodel!Garry
5.0
Susan
last year
We are 100% satisfied with the purchase of our new carpet. The owners, Brad and Celeste were great. They treated us like family. We feel we received a good deal on our whole house of new flooring. The installers, Barry and Ray were friendly, respectful, hard working men who did an awesome job installing our flooring. We highly recommend Superior Carpets!
Anonymous
last year
Susan, Thank you for the awesome review!!! You guys were a pleasure to work with and we are so happy you are happy with your new Carpet.Thank you for supporting our family/home town small business!!Celeste, Brad & Staff
5.0
Bob Y.
2 years ago
Great place to buy your flooring. Family owned and operated. Very competitive pricing, great installation.
Anonymous
2 years ago
Thank you Bob for the great review! We certainly appreciate your business!
5.0
Greg B.
2 years ago
Anonymous
2 years ago
Thank you for the Great review !!!! We appreciate hometown, local support.
5.0
Elizabeth T.
2 years ago
Fast, friendly service and installation! I am thrilled with my new floors and will absolutely continue to do business with Superior!
Anonymous
2 years ago
Thank you for the review !!! It was a pleasure working with you on your project and we appreciate your business. We look forward to helping you with more projects in the future. Harry W.
5.0
Michael R.
3 years ago
The staff was very friendly, and helpful. If all stores were this helpful, the world would be a better place. That's not hyperbole, dealing with them made my day better.
Anonymous
3 years ago
Thank you Michael! It was a pleasure working with you as well. We appreciate customers like you.
5.0
Jay T.
3 years ago
Anonymous
2 years ago
Thank you
5.0
Amanda G.
3 years ago
The staff is very friendly and helpful. They have A LOT of beautiful selections.
Anonymous
3 years ago
Thank you for yourkind remarks.
5.0
L M.
3 years ago
Fantastic service. They went above & beyond to help me get carpeting quickly. Ordered on Tuesday & it was installed on Friday. The installers were friendly, professional and did an outstanding job. Awesome experience from start to finish. I'd also like to mention that Superior was $50 LESS than the quote from Lowes. Will definitely use Superior for future flooring.
Anonymous
3 years ago
Thank you for the Fantastic Review!!! We are so happy to have been able to take of you quickly & professionally. If Garry or anyone can help you in the future, please let us know. Again, thank you.
5.0
Briana M.
3 years ago
1.0
Carole J.
3 years ago
This was absolutely the worst shopping experience I’ve had in a very long time anywhere. The young lady that I spoke with didn’t seem to be very up on her product knowledge and didn’t know how to speak with me about what I was looking for for my home she didn’t even try to schedule to have my house measured I really don’t appreciate the waste of time
Superior I.
3 years ago
We're so sorry you didn't have a good experience with us.
5.0
Tina W.
3 years ago
Very nice selection of flooring and helpful employers
Anonymous
3 years ago
Thank you for your review!!!! Sorry getting this late
5.0
Yonver G.
3 years ago
Anonymous
3 years ago
Thank you Yonver for the good rating!!!
1.0
Martina R.
3 years ago
1.0
Ashley F.
3 years ago
please do not spend a dime here. they would not return our phone calls for over 2 months after our initial consultation despite us calling and even stopping in to see what the hold up was. we had $40k to spend on tile and they repeatedly dropped the ball. we finally asked to speak with the owner who then quoted us about $20k higher than a few area competitors. completely unprofessional and i would save yourself the trouble and go to Kemp's in Huntsville.
4.0
William F.
4 years ago
5.0
Scott A.
4 years ago
Great experience. Helpful at the store. Crew that installed were fantastic
Anonymous
4 years ago
Thank you! It was a pleasure working with you on your flooring project. Again, thank you for shopping at Superior Carpets.
5.0
garry b.
4 years ago
5.0
Tony T.
4 years ago
Anonymous
4 years ago
Thank you !! We appreciate your review!
5.0
Gabe S.
4 years ago
Great experience from my first phone call through final installation. I highly recommend this team and will use them again next time I need flooring!
4.0
Gaming D.
4 years ago
Great products
Anonymous
4 years ago
Thank you for stopping by! And for the review
5.0
VCM
4 years ago
Gopd flooring
Anonymous
4 years ago
Thank you Van! Your dad does an outstanding job of installing these floors!
5.0
Krystal S.
5 years ago
5.0
Crystal G.
5 years ago
Just had the most wonderful experience with Alex Smith at Superior Carpets during a stressful remodel time. She explained everything and more, was super helpful, and a joy to deal with. I will definitely be doing business with her again!!!
Anonymous
5 years ago
Thank you Crystal!! It was a pleasure working with you on your remodel project. So glad I could help make this a little easier for you during a stressful time. Thank you again for shopping with us.
5.0
Kevlar M.
5 years ago
Very friendly and up front with how they work with installers. Not super pushy. Prices and selection are good. Will probably update once we go through with install, but I'm very happy with the sales team.
5.0
garry b.
5 years ago
5.0
Garry B.
5 years ago
A great place to get a quality product for a good price
5.0
Kenyala H.
5 years ago
This is a family owned business and they treat their customers like family! They are SO nice, honest and do great work! They were very patient with us as we were indecisive and needy at times and helped us with design ideas. They did our entire house from wood, tile, showers, LVT, and carpet. I highly recommend them!!!!
5.0
Tina R.
5 years ago
Well so far they've done what they say they will. Came & measured for the flooring, called us back with a quote, & set a time to put it in. Elite flooring & Rock bottom carpet came & measured but didn't contact us to do or finish the job!
Anonymous
5 years ago
Thank you for your business and the kind words! We do strive to get back with our customers on a timely basis. We do hope your service with us has been a pleasurable one and look forward to doing more business with you on any future projects!
5.0
Anna H.
5 years ago
Anonymous
5 years ago
Thank you Anna for the Great Review!!
5.0
Debra I.
5 years ago
5.0
Lynn M.
5 years ago
Honest, Ethical, Local, Family owned & operated, servicing Morgan country & the surrounding areas for decades. Superior will always put forth every effort to fullfil the needs of their customer's. This has been my experience with each member of the Leadership, Staff, Estimators & Installers from Superior for more than 26 years!
Anonymous
5 years ago
Thank you Lynn! We do appreciate your loyalty to our "Hometown Family Business" where we strive to treat you like one of the family.
5.0
Joshua T.
5 years ago
Best place in town for all your flooring needs!
Anonymous
5 years ago
We appreciate your business!! Repeat customers like you help keep small family businesses in business!! Thank you
4.0
David M.
5 years ago
Great place to work,and they have your flooring needs
2.0
Melissa P.
5 years ago
First, it has taken me over 3 weeks to have my floors repaired. I have been given the run around by the team, mostly Celeste and her office team since this project started. If I could just rate them.. zero stars.Now, the carpenter David that repaired my floors did an amazing job! He was a great communicator and kept me in the loop. He didn’t want to leave me in the dark about the project. He even stayed late trying to finish the project. I will hire him for any job I have, but not with the company.The company doesn’t have the chain of communication under control. Hunter (name started with a “H”) gave us the quote for wood and time.. then I called for a schedule date, because I never heard anything and found out I was on the books. Which is awesome, but I didn’t have a clue to make arrangements. Since the delay and push back of my job, we are now in week 3 and I have been living with holes in my hardwood.They said my job would take one day... we are on the week 3. I feel like they need to make sure they have the man power. They will loose customers over poor service, not workmanship.**they are not charing me for the labor time outside what the quote was**But, the inconvenience is a headache! My best advise is to make sure you don’t have any plans for at least 4 weeks around your floor install.
1.0
Kieth D.
5 years ago
Superior wouldn't bid the job because they did not want to be held responsible for their workmanship.
5.0
Mandy M.
6 years ago
Anonymous
6 years ago
Thank you we appreciate you!
5.0
Jennifer B.
6 years ago
4.0
Kaknotta L.
6 years ago
They have very nice flooring but pricey!!
4.0
Kristi H.
6 years ago
5.0
Lindsay I.
6 years ago
After receiving numerous quotes from around the madison area, we decided to go with Superior carpets--and so glad we did! It was an excellent experience from the price quoting to the install. Everything worked seamlessly for a perfect experience. We arrived at our home after the install the the carpet was superb. I would recommend Superior Carpets any day of the week!
Anonymous
8 months ago
Lindsay sorry for the delay in replying to your Awesome Review!!! You were a pleasure to work with and so glad you chose us to do your Home Project. We appreciate your kind words and so happy everything turned out to your expectations! …Lindsay sorry for the delay in replying to your Awesome Review!!! You were a pleasure to work with and so glad you chose us to do your Home Project. We appreciate your kind words and so happy everything turned out to your expectations! You know where we are if you have another Home Improvement project.Thank you for your Business!Garry B.More
5.0
GARRY B.
6 years ago
Great place to do business. Lots of knowledge
5.0
anne k.
7 years ago
Marilyn has been so helpful with assisting me in making a tile selection, allowing me to order over the phone, and working with me to get just what I want for my new shower. Excellent products and service!
5.0
stephen b.
8 years ago
Having had several dealings with Superior Carpet, I am compelled to write a positive review! I have had nothing but excellent experiences both before and after the work has been completed. Celeste, Brad and Hunter are a treat to do business with and will follow up if any contact after the sale is needed until you are totally satisfied!! Great, honest people which I strongly recommend for all your flooring needs!!!!
5.0
Destiny W.
8 years ago
Completely amazing 😊😊😊
4.0
Kenneth L.
8 years ago
5.0
Marilyn H.
8 years ago
I am working at Superior Carpet and Floor Covering!! We can help you not only with flooring, but also showers, backslashes, and many other decorating needs!!
3.0
Monica H.
8 years ago
5.0
Michael W.
9 years ago
Seams have always been the problem with carpet. I have had carpet installers come and install carpet in our commercial building. After a few short months, our vacuum starts to find any loose carpet fibers at the seams. It is not a pretty sight.When I visited Superior Carpets & Floor Covering in Decatur, AL I talked to Celeste about our needs and the concern I had that the seams be installed correctly. She assured me that they would be. So, I ordered the carpet and set up the install date.I should have written this review years ago .. since that is when the carpet was put down. But, even 5 years later, the seams are no problem. Our vacuum hasn't gotten any fibers from the seams that Superior Carpets put together!Thank you Celeste and Brad for a job well done. One less thing I have to manage in our building!
5.0
Kellie P.
9 years ago
I just had new carpet in my bedroom and it's beautiful! I love it! Thanks Celeste!!!
Superior I.
9 years ago
So glad you love it! That's what we aim for.
5.0
Tony S.
10 years ago