BFC FLOORING DESIGN CENTRE

4.4
|
87 Reviews
BFC Flooring and Builders' Floor Centre serving Edmonton and area since 1979.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Builders Floor Centre 4132 99 St NW, Edmonton, AB T6E 3N5 780-437-5750 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.4
|
87 Reviews

Reviews


5.0
yesterday Huge selection at reasonable pricing. Staff there are friendly and helpful
4.0
last week Great service & product
5.0
last month I am so glad we went with BFC flooring! Lauren was so helpful and easy to work with. And the installers were so incredible - kind people and incredible craftsmen. The variety and pricing were amazing at BFC. I have already recommended them to family and I'll continue to recommend them!
5.0
last month This customer did not leave a comment.
5.0
last month After researching and receiving many quotes by other companies, I was pleasantly surprised with not only the professionalism, but the extremely low prices. Lauren was very timely with her responses, gave great advise, and respected my budget.I was willing to cut corners in order to replace the carpet at the lowest cost possible even if it meant leaving out the underlay, however I ended up with beautiful plush carpet and underlay with installation without breaking the bank!I’ll be back for more services!!Thanks a lot BCF Flooring and Lauren!
5.0
last month Good and Well maintained product layout/display. Right level of support from sales person.
5.0
last month We went to BFC Flooring & Design Centre for vinyl plank flooring for a small project. We found exactly what we were looking for at a terrific price. Lauren Hunt was really great to work with. She was professional and very helpful. I’d recommend BFC and Lauren to my friends for all their flooring needs.
5.0
3 months ago I called BFC because I worked with Lauren before and I like her style. I trusted her with choosing a solid flooring in my budget and with her team, installation was slick. Kept my project on schedule which was important to me. Thanks BFC.
5.0
3 months ago We had carpet replaced with engineered hardwood on our main floor. I went to BFC Flooring as they did a good job installing cork in my basement studio years ago. I looked at a few other stores and BFC also had the best selection of product. This time I was pleased to meet Lauren Hunt, who was very personable and knowledgeable of the product lines. She was excellent to work with, very responsive and helpful. She came to the house and took accurate measurements, she made a point to call personally to discuss options when delivery was delayed out of their control (as opposed to emailing or texting). Her and the installers were excellent and also efficiently mitigated an unforeseen issue with the subfloor and kept the project right on track. The installers were experienced, friendly and delivered a professional, quality installation. I LOVE my new hardwood and will definitely call Lauren when we do the rest of the house!
5.0
3 months ago From the initial in home consultation to the installation, Lauren Hunt at BFC was there every step of the way. Her expertise and knowledge were invaluable in helping us choose the best carpet for our condo. Everything went flawlessly and we couldn't be happier. Thank you Lauren!
5.0
3 months ago We are redoing flooring due to water damage. Lauren is amazing! She’s patient, informative and has great taste! Highly recommend BFC Flooring and Lauren!
5.0
3 months ago Lauren Hunt was recommended to me by my busines partner. He said she is the flooring person to go to and it's SO true. She helped me make a decision for the best flooring and BFC delivered on time and finished the job a day early. The installers did a good job, they worked very quickly and then they were gone and my floors were beautiful.
5.0
3 months ago after choosing a product and color from a different store, we were told about BFC. We decided to go and see if they had anything else to offer.Not only did they have more product then any other store but the customer service that we got from Lauren was excellent. Her enthusiasm for her job showed and she made sure that we were happy when we left.I wold definitely recommend BFC and ask for Lauren
5.0
3 months ago I've used BFC for years and have always found their service to be excellent. Lauren Hunt was very helpful with my latest install and I couldn't be happier. I will continue to use BFC for all our flooring requirements
5.0
4 months ago As a renovation contractor I am regularly contacted by many different tradespeople and suppliers, but many of them just want to sell to me, not get to know my business. I have had the pleasure of getting to know Lauren Hunt at BFC and recommended my clients visit her showroom to look at flooring for their home renovations. She completely understands how the renovation process works and is committed to building a solid relationship with her customers. Lauren recently showed some of my clients products that fit in to their budget, fit their style, and once I placed the order, she kept in touch until all the different components had arrived. I will definitely continue to recommend Lauren and BFC to my clients!
5.0
4 months ago Lauren was a pleasure to deal with. Very flexible to work with given our requests. Also was very conscious of minimizing cost for us!Really a pleasure!
5.0
4 months ago I cannot say enough about the knowledge, selection & professional service! As an Interior Designer and business owner - my Suppliers are a direct reflection of my ability to provide the best possible service. I have the utmost confidence in BFC products and installation for my Clients and personal projects. Thank you BFC!
5.0
5 months ago This customer did not leave a comment.
5.0
5 months ago Lauren Hunt was very quick and flexible for the appointment to choose the flooring. She came for measurements and discussed what color would fit best. At the store, she took time to help me find the color that would match best.
5.0
5 months ago Lauren Hunt @ BFC Flooring came highly recommended from a friend of ours. My wife and I are thrilled with our carpet buying experience. From start to finish, it was a 10/10 experience. We are very pleased with how everything turned out. Our basement is now in a place where we will enjoy spending more time in. We have already recommended Lauren and BFC Flooring to our friends and family. They did a wonderful job!
5.0
6 months ago Our neighbor told us to check out BFC for carpeting our basement, we were a bit hesitant going to a specialty store, as that usually comes with the hefty price. Lauren Hunt was so knowledgeable and listened to what we really needed and what our budget was. She helped us pick the the most wonderful carpet (feels like we are walking on clouds) for a better price than we were quoted at a competitor that is known for low prices.
5.0
6 months ago My experience has been amazing from start to finish. Lauren Hunt was incredibly helpful with picking out the best flooring for my house, and giving me other decorating tips as well. The installation team was friendly, accommodating, professional and very efficient. I am very happy with the look of my new flooring!
5.0
6 months ago As a contractor, it is difficult to find vendors who see the value in building long term working relationships.Lauren Hunt, happens to be one of those people. I have no issue sending my clients to her knowing that they will be taken care of with respect, integrity, and that I will get all the information I need.She is a key player in my team and I would recommend her to anyone.
5.0
6 months ago ❤️
5.0
6 months ago Lauren Hunt was very helpful in choosing the appropriate flooring for my house. She explained the options and assisted in picking colours. Would highly recommend seeking her advice if you are shopping for flooring.
5.0
6 months ago Lauren Hunt has helped me with my last 3 reno projects. I have found Lauren excellent to deal with. She is always quick to respond. On one project there was a problem with the installation but Lauren made sure it was made right. Thanks Lauren.
5.0
6 months ago Lauren is such a friendly and knowledgeable person to work with! I highly recommend BFC personally and to other designers!
5.0
7 months ago Dealing with Lauren Hunt at BFC Flooring was a great experience and would recommend her for any and all carpet needs. Pricing, quality and installation were fabulous.Thank you Lauren
5.0
8 months ago We met Lauren Hunt at the Home Renovation show in February, 2020. We instantly liked her enthusiasm and all of her suggestions. Lauren is easy to work with . She spent time with us, finding out what we liked and helping us update our kitchen, dining room and den plus main bathroom. Our house is 12 years old and brown was the trendy color at the time. We wanted to update our house. Lauren helped us pick new flooring, paint for our cabinets and backsplash. She provided accurate quotes for everything and always had ideas for things we hadn't thought of. Lauren arranged contractors for all of the services and we are beyond thrilled with everything. Spencer Janke, from Elite Trade Painting and his team did an incredible job on our kitchen and bathroom cabinets. They also painted our accent wall and island columns. They were professional, timely and super clean. Not a single drop of paint was spilled. All painting was done by hand. The flooring installer worked hard and finished our flooring in two days. Finally, the tile setter Davor Blazevic from Black Pearl Tile and Stone Inc was fantastic. Our backsplash is very detailed and not an easy tile to install. It is worth every penny, it's gorgeous! We wholeheartedly recommend talking to Lauren at BFC Flooring about your renovation/design projects. She is smart, easy to work with and full of great ideas. I am already planning our next project...now to get the husband on board!
1.0
9 months ago Critical: Punctuality, Responsiveness
5.0
10 months ago I used BFC Lauren Hunt to do the flooring in a project i did December 2019 and i couldn't be happier with the attention she provided my clients and my self. to me customer service is extremely important. i will be back thanks Lauren see you soon !
5.0
10 months ago Ive had nothing but excellent service dealing with Lauren Hunt at BFC. With a large selection and competitive pricing this is the place to go she is always able to help with the choosing of flooring to go with the colors my customers have chosen. Her prompt service and attention to the details keep me going back I highly recommend calling or even walking in to talk with Lauren if you are considering redoing your flooring
4.0
11 months ago This customer did not leave a comment.
5.0
12 months ago I had been referred to Lauren Hunt from a friend that she did work for on their pharmacy. I had met with Lauren and what I was impressed with was her questions. Lauren took the time to find out exactly how the flooring would be used and the long term implications of each choice.I didn't realize that Lauren had a background in interior design and the flooring that she chose turned out to be the exact one our professional interior designer chose as well, independently.Lauren worked with our designs for the install and co-ordinated everything.I am price sensitive and I was impressed at how competitive she was but more importantly, Lauren saved me money by meeting my tight time line and working her magic to get stock in as fast as possible.Very impressed and would recommend Lauren for any commercial or residential job!!
5.0
12 months ago We bought vinyl plank product and then did install ourselves, but also hired BFC to do carpet install. Great quality product and customer service. Install was timely and well done, would recommend them!
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Excellent service from the showroom, measurements to the final product on the floor. Scott was very good at handling the sales of the material and pickup of the leftover boxes of hardwood a few days later. The installation done by Terry and his wife. The did a very professional job and were a pleasure to have in our house that day. We will certainty look to BFC Flooring in the future for other projects. They did our basement carpet about 6 years ago and we were happy to use them again for this project.
5.0
last year This customer did not leave a comment.
5.0
last year Having my flooring done by bfc was amazing. They were extremely helpful through the whole process. Very professional from start to finish. Would highly recommend for anyones house.
5.0
last year We were contemplating a “whole” house reno after 16 years in our home so we called our builder to to ask which company installed the original flooring in our home. Contacted Steve McGale at BFC and we were wowed by Steve’s prompt attention, professionalism, knowledge and experience given he once installed flooring. We engaged Rebecca Tonowski, BFC’s in-house designer to assist with material and color selections. Love Rebecca; what an outstanding young woman.... BFC’s Brennan and crew completed all the removals in one day including an acrylic shower we were replacing with a new tile shower. Flooring was all complete in 4 days; new tiled shower in 5 days all of which enabled us to complete the entire renovation in 3 weeks. We have already recommended BFC to our friends and neighbours, at least one of our neighbours has already contracted BFC for their reno. Thanks Steve, Rebecca and the entire BFC team - it was an absolute pleasure working with all of you! Chris & Brian Middleton See More
last year Thanks Chris Kendrick for taking the time to leave a review! We had such a pleasure working with you & Brian and are so thrilled with the results. :)
1.0
last year BFC took our order for basement flooring back in October 2018. They assessed and measured the area needed for flooring themselves. Then in December of 2018 they installed the floor, unfinished as they informed us then that they were short on the stock necessary to finish the job. They are waiting for the suppliers to get back to them.Now is May of 2019, the job is still unfinished and they still could not give us a date as to when they would have them in stock.During these six months, we have consistently called and most of the times the calls have gone unanswered. They gave us excuses like office errors, wrong supplies...etc. But these excuses are still not sufficient for this six months and counting delays. We have even emailed the managers and still no result.The fact that they took in orders when they knew they would not be able to obtain sufficient supplies is one issue, their customer service in this regard is a separate issue that potential customers should surely consider.IF you don't want to go through the same frustration we are going through, it's best to avoid this store then.
last year Hi Jess,Would it be possible to contact you directly? We never like leaving issues unresolved or undealt with and would love to discuss further. Please send an email to …MoreHi Jess,Would it be possible to contact you directly? We never like leaving issues unresolved or undealt with and would love to discuss further. Please send an email to rtonowski@bfcflooring.com and I will look into the issue personally, as I cannot find any information in the system with the google name provided.I look forward to hearing from you.-R
1.0
last year We sent one of our customer to pick the color of her flooring, and we clearly mentioned many many times that it was for SUPPLY ONLY and they told the customer that it was not clear who was doing the installation and ended up sending someone to the customer's house to quote for the installation.Poor Customer Service. Stay away
last year Hi Stéphanie. We work very hard to ensure that all of our customers (contractors, walk-in retail, or otherwise) enjoy their experience with BFC Flooring. It seems as though there was some miscommunication between yourself and the client. If …MoreHi Stéphanie. We work very hard to ensure that all of our customers (contractors, walk-in retail, or otherwise) enjoy their experience with BFC Flooring. It seems as though there was some miscommunication between yourself and the client. If your client was not aware or upfront with our staff that her material was to be Supply Only, our staff would set up a measure at their request and quote what they had asked for like we would for any customer. We apologize if any miscommunication created issues for your client and your job. However, we stress to all contractors who send clients to BFC that they should take appropriate steps in making sure the job specifications are clear with one of our staff before sending in the client. This is done to prevent miscommunication and to be better prepared in helping your clients. Unfortunately, we have not been able to find any information about which contractor or client this matter pertains to. If you would like to discuss this matter further, or provide us with more information so that we can better understand your concern, please send us an e-mail at info@bfcflooring.com and we will gladly do our best to sort this out. Thank you.
5.0
last year I recently had BFC Flooring come to my new home to do a few minor repairs to my hardwood floor. They accommodated my schedule for the appointment and the staff were excellent to deal with for the process.They even said they will follow up again to see how my floors are doing  great customer service! I would recommend them to anyone looking for new flooring! Thanks guys
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year Rebecca helped us find the perfect floor for our basement. Great customer service and product knowledge.
5.0
last year Good product knowledge and friendly customer service. Rebecca helped us find the perfect floor for our basement.
5.0
last year Recently had my condo flooring done throughout and everything looks great. Like most projects it had a few speed bumps but my estimator Justin was quick to resolve everything and make it right. Top notch guys and service willing to work around your family and life and great product highly recommend paying them a visit if you're looking for any type of flooring or instalation or both.
5.0
last year Chantelle was amazing to deal with and had great ideas. We would definitely recommend BFC for all your flirting needs
last year Thanks so much Pat! I'll be sure to pass along the nice words to Chantelle! Your review is greatly appreciated.
1.0
last year Simply awful customer service. They took in the order and installed the floor partially even though they must have known that they didn’t have enough stock to finish the job. It has been six months and the missing pieces are still unavailable. They never actively tried to resolve this problem. We had to call and calll and calllllllllll
last year Hi Jessie, would it be possible to contact you directly? We never like leaving issues undealt with and would love the chance to discuss this issue further. Please send us a message as I am unable to message your facebook account, and have no information in our system linked to your name. Thanks!
3.0
last year I would rate the product selection well, product knowledge well, pricing fairly competitive and installers fast and knowledgeable; however, my overall experience (mainly due to lack of communication from the salesman) was rather frustrating. I had an issue with a short carpet length being ordered causing, me to take more time off work to be home for the installers, and poor communication with trying to schedule the work to be finished. In the end, Rick, the store owner was able to help me out and resolve everything.
last year Thank you for the honest feedback. We take all feedback seriously and allows us to work in the areas that are lacking. We appreciate your time.
3.0
last year I would rate the product selection well, product knowledge well, pricing fairly competitive and installers fast and knowledgeable; however, my overall experience (mainly due to lack of communication from the salesman) was rather frustrating. I had an issue with a short carpet length being ordered causing, me to take more time off work to be home for the installers, and poor communication with trying to schedule the work to be finished. In the end, Rick, the store owner was able to help me out and resolve everything.
5.0
last year Our experience with BFC Flooring Design Centre was excellent! We had very good design advice from Rebecca and Dean, who helped us make the right choice for our hardwood floor. The large selection of flooring choices was daunting, but Rebecca and Dean really gave us good advice and made our selection easier. Installation was handled by Max and Alex, who were very good at their job! We are very happy with the final look of our rooms! Thank you to everyone one at BFC for making our hardwood floors a reality.
5.0
last year Great service! We used Rebecca and Ryan at BFC for our basement carpet install. They were very helpful and walked us through the pros and cons of each brand and underlay. Installation was speedy and thorough. Would recommend BFC to anyone.
5.0
last year Great service! We used Rebecca and Ryan at BFC for our basement carpet install. They were very helpful and walked us through the pros and cons of each brand and underlay. Installation was speedy and thorough. Would recommend BFC to anyone.
last year Thanks for the review Sara! I'm glad you had a great experience with BFC.
5.0
last year Best flooring company in Edmonton I recommend to anyone
2.0
last year Poor customer service. Order was delivered without transition piece, apparently back ordered. Never did find out why because after numerous calls and leaving messages for Scot he never called us back to explain when we should expect the moulding ! After three weeks the install contracter phone and installed moulding within an hour of phone call. Contracter was very good but I will never go back to BFC again.
last year Good afternoon Paulette, If you have a moment can you give me a call regarding your concerns you submitted to BBB I would like to hear what happened so I can address the challenges here at our office. I need to find out what caused this delay and apologize for the frustrations you and your family went through I can be reached at our office or at the email I have sent this from. thank you,
5.0
2 years ago We received great personalized service from Steve Mcgale. The carpet was installed in 3 bedrooms upstairs and a large family room and bedroom in the basement in one day. The carpet looks great and feels soft. Great competitive price! :)
last year Thanks Linda for the review! It was our pleasure working with you :)
5.0
2 years ago Great selection and awesome variety of goods. Excellent service
1.0
2 years ago Not sure if they want business. We went there over a week ago to look at carpet and had to wait 15-20 min to get help. Then we booked for the measurement, Lance who was supposed to come out to measure didn't even show up, so I had to call the store a couple of times in order to find out what was going on. He called back and said he called and left me a message and didn't hear back so he wasn't coming. I didn't get no call or didn't have no voice mails I even had voice to text and there was nothing. He said it was his day off and doing me a favour, but not once had he mentioned that before. I also had taken a couple of hours of work to come down and was wondering if he could still come down. He said no he was busy and hung up. I called and left a message for the manager and heard back from Rick, he was great and got someone else to come down on monday. She was early and patient as we couldn't get into the place this time as the tenant was sick and sleeping. I gave her the measurements that was used by the previous person who had measured. She said she would use that to give me an estimate and I would hear back the later during the day. I waited a day and then called the next Day, she said she was busy and would send it withing the hour. Still haven't received anything. I went to Carpet Superstore, was greeted right away, picked a carpet in 15 min and have the guy coming down today to measure. What a difference in service. I would definitely not recommend BFC.
5.0
3 years ago Builders Floor Centre was amazing to deal with. Salesman Lance patiently helped us choose flooring for our kitchen while offering knowledge and expertise along the way. He sent us home with several samples and personally came out to measure the space. Installer Anthony and his team were professional and respectful of our time, our project, and our home, and did an exceptional job of laying the tile. They even came back after a couple of weeks for a small repair job (we chipped a couple of tiles), and were just as respectful then. I would recommend BFC to anyone looking at having new flooring put in their home.
4.0
3 years ago We started to use Lancer and his team at BFC in December 2017. I was introduced to Lance as a new employee had used Lance for flooring supply and install for several years and was very satisfied with their. We were very please with the quality of the service.
5.0
3 years ago This customer did not leave a comment.
4.0
3 years ago This customer did not leave a comment.
1.0
3 years ago Very poor customer service. Quote received was unprofessional.
3 years ago Hi Karen,I am sorry to hear about your negative experience. Our goal is to always provide our customers with a quality experience in a professional manner. Please …MoreHi Karen,I am sorry to hear about your negative experience. Our goal is to always provide our customers with a quality experience in a professional manner. Please contact us at info@bfcflooring.com. We would like to learn more about the unprofessional quote and customer service that you received so that we can prevent your unfortunate experience from happening in the future. Thank you.
5.0
3 years ago I got excellent service in the showroom from a knowledgeable and experienced staff member who made good suggestions and came out promptly to take measurements. The installers did excellent work as well and made sheet vinyl on a bumpy basement floor look great--very nice attention to details. Andrea
5.0
3 years ago Choosing materials for our main floor reno was quite a process. After having gone to 8 different flooring companies and bringing home several samples from each, we finally came upon BFC. Their selection was terrific! Not only did we find flooring that was perfect for our reno, but we also found our backsplash tiles there too. We choose Mannington Luxury Vinyl Tile, Rushmore, Keystone, for our kitchen andMannington, Luxury Vinyl Plank, Essex Oak, Honeytone, for the rest of the main flooring. Everyone at BFC was very knowledgable about their products and were very patient with us and most helpful in answering all of our questions. The installation of the flooring was done beautifully and we are very happy with the resulting flooring.We would recommend BFC to anyone looking for flooring or tiles.
4.0
3 years ago I have worked closely with Steve McGale on a whole house renovation. He provided me with excellent advise and pricing in a timely manner. Completion of work was well coordinated and finished in a timely matter. I will definitely recommend and use BFC again.
5.0
3 years ago BFC is phenomenal, all the way from Steve in Sales to their service department. I have been dealing with them for many years in the home building industry, and highly recommend them. I have also used them for my own home for flooring needs and also recommend them to family and friends! Excellent all around!
5.0
3 years ago I am 100% pleased with my new laminate planks in kitchen and dining room. I was impressed by the personal service, quick installation and the fair price. Cost was same as Costco quote but without the middleman or long wait for installation. Builders Floor Center has full planks you can take home to see what they look in your space, Rebecca my sales person even dropped off more to my home when I changed my color choice. Costco has little 6 inch squares for samples which makes it almost impossible to tell what the room would look like. BFC is professional, courteous and has experienced installers. I was referred by a friend who was a floor installer for many years, he looked at the job after and was impressed as well. All I can say is I couldn't be happier with my new floors and I would definitely refer BFC and I would use them again. - Lorraine
5.0
3 years ago From a builders point of view service, price and commitment to our customers has never wavered. It is a great company to be associated with.
5.0
4 years ago I have worked with BFC on multiple projects and have always had an amazing experience. Staff are professional, knowledgeable, and friendly. The product selection and quality is unmatched in Edmonton.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago I have worked with Rick at BFC on a number of projects over the years. My experience has been exceptional and they certainly have earned our 'preferred vendor' category. Their show room is always up to date and staff very accommodating.Jacqueline Wedman
1.0
4 years ago Bad experience with customer service. I would agree with most of the comments on here. Its almost as if they are doing you a favor by selling stuff to you. Walked in to the store, spent almost 20 minutes looking around, nobody had the time to speak with us so we walked right out. I sometimes wonder how such establishments stay in business. But its all a matter of alliances and contracts. They have contracts with builders and the builders don't give customers any choice except to go with their preferred contractor so they have to go there regardless of the level of customer service. Its sort of you scratch my back I scratch your back type of thing. Almost all businesses are like that here. If they businesses were to cater to individual customers on their own, the types of BFC would be out of business a long time ago. I would not recommend this store to anyone.
4 years ago We are truly disappointed at the poor experience you describe regarding your last visit. Our folks do their best to address all of our customers. However, there are times when the customers outnumber our sales staff. We will be reviewing …MoreWe are truly disappointed at the poor experience you describe regarding your last visit. Our folks do their best to address all of our customers. However, there are times when the customers outnumber our sales staff. We will be reviewing how to respond to those difficult situations with our employees at our next sales meeting. It is recommended that customers schedule an appointment if they require an in-depth consultation or are working with any home builder or contractor. If you feel that there is a way to rectify this situation, please feel free to contact us at 780-437-5750 or info@bfcflooring.com. Thank you.
5.0
4 years ago We are very impressed with BFC. The staff’s product knowledge is exceptional and the overall service has been excellent. The product selection at BFC is extensive and very relevant for today’s client. We will most certainly be using BFC on our next project.
5.0
5 years ago Our experience with BFC flooring and more specifically, Rebecca, was fantastic. They gave us a great price and worked within our needs to provide the best product for our space. We'll definitely be recommending them to our friends and family.
5.0
5 years ago This customer did not leave a comment.
1.0
5 years ago Poor service almost have to beg someone to try to sell you something. Pricing is also way out to lunch was quoted 40 percent less for the exact same flooring, part number matched at the store across the parking lot. The only they have going for them is a good selection of samples to view.
5.0
5 years ago BFC Flooring is our preferred supplier for our builds. The selection and professionalism is unmatched.-Timber Block Log Homes
4.0
6 years ago With all the renos we've been doing, new carpet had to be put in on the entire upstairs and the stairway. After shopping around and getting a few quotes, we realized that the same carpet is going to cost roughly the same amount at any place you go. As for pricing, one place isn't going to be much better than the next, so it comes down to how good the contractor is who does the installation. The carpet is what it is, but how it is installed can make all the difference. We finally decided on BFC because they gave us solid dates for installation and a solid guarantee that we would be satisfied with how the work was done. In the end, we were quite happy with the installation. Our complicated staricase looked fine (that was our biggest concern) and the worker did a nice job of cleaning up after he was done - a two day job. What I can't believe is that this guy did the entire job by himself(!?!?). I wasn't home, so I didn't see how he hauled those giant rolls of carpet up a flight of stairs, and hauled the old stuff down...all by himself! It's been about a month since the installation and so far, it's all holdling together and looks great.
5.0
6 years ago The best flooring center in edmonton by far
5.0
7 years ago This customer did not leave a comment.
5.0
7 years ago This customer did not leave a comment.
1.0
9 years ago BFC has a very nice showroom, but we should have known from the beginning that the service would be poor. The salesman on the floor seemed annoyed at having to help us find the tile we were looking for. Then, after the floor was installed(an engineered hardwood), a small section popped up almost immediately. Instead of standing by their work, BFC has given us the run-around, promising to send someone out, then never calling back. This has gone on for months. Even the president of the company ended a call by promising to call back, though he never did. If the president of the company doesn't take a complaint seriously, who will? I don't recommend anyone use them if they can avoid it. Customer service is deifnitely not a priority for them.