BEACH'S FLOOR COVERING

4.2
|
13 Reviews
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Beach's Floor Covering 149 Chestnut St, North Attleboro, MA 02760-3201 508-699-0080 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.2
|
13 Reviews

Reviews


5.0
last week Would highly recommend Beach's Floor Covering. They knew we needed this done as soon as possible and took care of us right away. They helped me to pick out the right carpet which looks beautiful. The installer did a wonderful job. Thank you for your great service.
5.0
5 months ago I had wall to wall carpeting installed in my condo, Beaches did an outstanding job. Thank you Farrah for helping me choose the perfect carpet and color. Shirley and Rick
5 months ago Business Owner So glad you are happy with the outcome!
2.0
8 months ago I was really hoping to put a 5 star review up for this company but unfortunately I am unable to do so. For starters they where not able to finish the job in the time they stated. Ripped up some drywall when pulling up old rug. Had tack strips poking out of the stairs and the corner of the stairs fell apart on top of that. Thankfully my tenant didnt step on it. They did come back and take care of it after. They also came back to finish the missing rug they didn't have enough material on. The second job they had removed some doors and after multiple attempts and run around never came back to re install them. The rugs smelled of smoke probably due to being shipped from Virginia. Maybe the factory was next to a tobacco factory. I really don't know. I did relay my issues to them in hopes for room for improvement. I will probably not use them for any other properties needing floor services. The reason I gave them 2 stars is the price was decent and phone etiquette was good.
8 months ago Business Owner Dear Eric, I was certainly sorry to read your review. I can assure you this is NOT what we like to hear from our customers. We are a small, family run business and good customer service is our top priority. We also expect only the best from our team of professional installers, so to hear that your experience with us was not a good one is disappointing to say the least. It is our policy to follow up with every customer and my records show we did that following your installation in early October. The issue with the closet doors being left off and the stairs was noted, but we were under the impression it was taken care of shortly thereafter. I sincerely apologize, if it was not. However I don't see anything in the notes regarding the dry wall or the rug smelling of smoke. Had we been aware of this, we would have done our best to resolve it. We have been in business more than 10 years and won several local awards. We believe its because we are dedicated to being a fair and honest company. This is a service industry and occasionally things happen, but we are NEVER okay with leaving a customer unhappy. I understand some time has passed but if there is anything we can do, I hope you will contact us directly. Sincerely, Beach's Floor Covering
5.0
last year We used Beach's to install new carpet at the Blackinton Inn in Attleboro. They were so great to work with - answered my MANY questions and scheduled around our room bookings. Their installers were fast, efficient and friendly. The carpets look beautiful in our guest rooms - thank you Beach's!!!
last year Business Owner We were thrilled to do this project because we LOVE the Blackington Inn! Glad you're happy with the new carpet, we appreciate the business!
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
4.0
4 years ago This customer did not leave a comment.
3.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
4.0
4 years ago This customer did not leave a comment.
3.0
5 years ago This customer did not leave a comment.
4.0
5 years ago This customer did not leave a comment.