KIRKLAND'S FLOORING

4.2
|
73 Reviews
Carpet, hardwood floors, vinyl, laminates, ceramics, porcelains and much more. The Carpet Warehouse by Kirkland's has something for everyone and everyplace. We provide excellent service on everything
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Kirkland's Flooring 657 N Belair Rd, Evans, GA 30809-4219 706-650-1905 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.2
|
73 Reviews

Reviews


1.0
6 days ago These people suck the owner is the biggest back stabber in the world he will smile in your face and screw you over behind your back plus hes racist never heard him respect anyone he fired his own famm.russell kirkland is a scumbag.
1.0
2 weeks ago Very disappointed this morning! They were supposed to be here between the hours of 8am-11am to replace a damaged tile in our brand new shower. First, the work ethic, putting in a damaged tile to begin with, is unacceptable. Then, to wait 3 hours for no one to show up, after I prepped the shower last night, and had my husband shower upstairs....No bueno Kirkland's. Would not recommend based on work ethic of not showing up to work, and putting in damaged materials.
4.0
last month We had a fast and easy process when our floors flooded due to a a/c problem! They was fast and effective! David our representative was great and understanding and easy to work with. The flooring guys was great and got it all put it. We will definitely use them in future!!
2.0
3 months ago The floors are great it's the workers. They came Friday at 11am and knocked off at 3:30 said they would be back Monday at 8:30 to finish the trim. I asked them did they work on labor day. They said the store is closed, but the workers would be here. Monday comes I move all the stuff out the way. For a no show or call! Waited all day when I had plans for nothing. Call them today and all they say is I don't know why they didn't come. So know they are supposed to be here at 3:30 and still no one is here. Very poor customer service
5.0
4 months ago Installer Randy Cook was courteous and precise. Excellent service!
1.0
5 months ago We had contracted with Kirkland's to replace carpeting with 460 square ft of hardwood flooring. �The installation was begun on February 22 and was finally completed to our satisfaction today, June 12. �Many issues with small details involving finishing quarter round, threshold pieces. �Very poor communicators. �The first installer and his crew were so unsatsifactory �that I finally told Kirkland's that I didn't want them in my home again. �The necessary work was completed by an installer named Daniel and his crew who are obviously craftsmen who take pride in their work. �If you have already committed to this company, by all means insist that the work be done by Daniel and/or his crew. �Further, document every interaction with Kirkland personnel and note the promises they make. �This job was far too small for it to take 3 1/2 months to finally get right.
1.0
6 months ago Steer clear of this aweful company. I had the worst experience dealing with this company and I will never do business with them again. I purchased a new home in 2015 that had hard wood floor and carpet installed by Kirkland's Flooring. For the hardwood floor specifically, the installer purposely mixed 2 different brands and types of hardwood floor and I could only assume it's because Kirkland's was too cheap to do the job properly. The result is 6 boards that have zero match to the rest; different wood grain, different wood pattern etc. In trying to get several issues resolved with the hardwood floor, They sent out some nasty smelling people who were argumentative and refused to do their jobs. Their own manager even argued with me about the non-matching boards. In end, their manager, sent a crew out to replace just one of the boards and they came with exactly matching wood. Plus, enough to replace all 6 but only would do one. The technician did call Kirkland's to inquire about replacing more and they said only do one. Immediately after, their manager called me to fuss that I even suggested. So, Do yourself a favor, by your flooring someone where else. Kirkland's does not care about you and as soon as they take your money, will sooner spit in your face than fix their mistake.
5.0
7 months ago The staff is knowledgable, polite and always willing to help. I used their Evacore Luxury Vinyl Planking and it looks great. Easy to install yourself. They also beat home depots price on carpet installation in my bedrooms. Not yet installed but if their sales team is anything to judge by the installers will be top notch.
5.0
7 months ago Hands down the best customer service. Will be back to buy more products.
5.0
7 months ago Kirkland's has put in two of our tiled floors. The work is beautiful! They had the tiles I wanted for the first room and were able to order the tile for the kitchen. The customer service is excellent and they were flexible enough to work with a very odd construction schedule. A good company to work with!
5.0
8 months ago Surprise! A company with a great sales force, and great customer service! What a concept. When your sales person is not around, everyone is there to help. I had a number of returns and the process was made easy by everyone willing to help, even if they had nothing to do with my purchase. Look forward to doing business at Kirkland in the future.
5.0
8 months ago This was the second time I have used Kirkland's. From the quote process to installation they communicated every step of the way. Barry the flooring supervisor and his team completed the job one half a day early; because of their experience they anticipated any issues and corrected them before the happened. I will use Kirkland's for other flooring needs I have ino the future.
5.0
8 months ago Kirklands has the best floors and prices in town. Hands down.
5.0
8 months ago When we were looking to buy new carpet for our house, we shopped around and felt like Kirkland's really wanted our business. We had them come in and replace the carpeting in the master bedroom, master closet and in an upstairs closet. They showed up on time and did an excellent job of removing the old carpet and installing the new carpet. They made sure that I was completely satisfied with the installation and clean up before they left. We are extremely happy with the job they did and we are planning on using them again when we need new carpet. D. and M. DiGiacinto
4.0
9 months ago Everyone in the store is very helpful and anyone at front desk is very knowledgable about their products. �They will listen to what YOU want and provide you with an assortment of viable options to suit different tastes in addition to providing you with the Pros and Cons for your particular project. �If you have area rugs, turkish, sisal, oriental, etc. and want them be passed down for generations invest in rug pads and Kirkland's offer a good selection. �Yes, your furniture and rugs my be treated with a spillguard fabric, but get the add advantage of having a few spillguard rug pads also. �It will save you $$ in the long run especially if you have pups or cats.
5.0
9 months ago Kyle was so easy to work with and helped us pick the perfect Shaw carpet for our master bedroom. The sales manager had the carpet priced at a amount that couldn't be beat. I would highly recommend Kirkland Flooring to everyone I know.
5.0
9 months ago Kirklands Flooring you Rock ! Thank you for helping us with our carpet disaster...the installers today were awesome! Thank you again Andrew & as always Brandon you are the best !
5.0
9 months ago We chose Kirkland's Flooring because the location was close to home and easy to get in and out. The show room has a lot of choices and our Salesperson did a great job helping us narrow down our selection. The installers carefully treated our home and furniture as if it were their own. The install was a success without any issues, no dents, scratches or scrapes on any furniture, walls, doorways or baseboards. I would recommend Kirkland's Flooring.
2.0
10 months ago We built a new home and Kirkland installed the luxury vinyl and carpet. The record of our first visit and product selections was lost. So, several months later we went through the same process again. When time came for installation, we stayed on site to meet the installers. They didn't show up. When we called Kyle, he said something like they were scheduled to be here, but weren't on the board? Anyway, they rescheduled. We could not be here. The luxury vinyl was installed. While there are not a lot of different pattern tiles in a package, I find it frustrating that three and four of the exact same tiles (with a very distinctive pattern) are right together. That occurred in three of the four rooms with the tile. In addition, the installer did not get all the grout off. You can see sneaker tracks and the pattern from the bottom of a bucket. They sent three installers to clean the grout, but it is a special product and does not clean off like regular grout. They used nylon scouring pads to work on it, but it isn't any better. When the sun shines on the floor I can still see the tracks and smears. It looks like the floor is dirty. I am really unhappy with the work.The one large carpeted room has a seam across it. The seam appears to either be raised, or the pile goes one way on one piece and the other on the opposite. Anyway, the seam is VERY obvious. And it is a fairly lofty pile that shouldn't show that way.All in all, the products are good, but I would not recommend either their workmanship or their customer service.
10 months ago We're sorry your experience didn't go as planned. We feel these concerns can be addressed and resolved. We will reach out to you shortly and please feel free to call us at 706.650.1905 M-F 9-6p Sat 10-4p with any concerns about your flooring or any potential warranty questions. We thank you for your business.
5.0
10 months ago Sales person was awesome, prices were great, l would recommend to buy from here. Overall great experience buying from here. Definitely would do it again.
5.0
11 months ago We have been very happy with our Evacore floors. The Kirkland Sales and Installation teams are top notch!
5.0
11 months ago I would highly recommend Kristen. She is very personable and has great input!
5.0
11 months ago Wow! We are absolutely thrilled with the quality of the carpet, the level of service given by the associates in store but most off all the three very polite and professional installers that came to install the carpet. After they finished installing the carpet they left not a trace they had been there. We will definitely be using Kirkland for our next flooring project in the future.
5.0
11 months ago Overall, excellent job from start to finish. Tremendous amount of help with design details/ideas. Very impressed that the company checked in after the job was complete to ensure customer satisfaction. Thank you Kirkland's Flooring.
5.0
11 months ago I started with Kirkland's when I was in the planning stage but felt I should give this proper due diligence so I shopped 3 other flooring stores then returned to Kirkland's Flooring. The level of service was excellent. Kyle helped me find exactly the carpet to meet my needs AND stayed within my budget. I will be using them for all of my flooring needs.
5.0
11 months ago We were very pleased with the service Amber provided in helping us determine which floor to use. Beautiful Showroom. We will shop with Kirkland's again.
5.0
11 months ago Kirkland installed the harwood in our bedroom. The staff at the store and the installers were true professionals. Extremwly satisfied and will be using them for any future projects.
4.0
11 months ago Courteous, knowledgeable...easy to do business with
5.0
11 months ago Kevin helped us with new flooring for our entire home...and every step of the process was done to perfection, from the measuring appointment to consultation for material selection, to the installation crew and then follow up to make sure we were happy . We love our floors so much! I am a Realtor, so I also recommend them highly to my clients - and they get the business (by EARNING IT!) almost 100% of the time. Kevin is who we use, but all of the staff are excellent. Kevin's cell is: 706.799.2166
5.0
11 months ago We just built a new home and Kirklands was awesome to work with! Kristen was amazing and had awesome ideas to help me think outside the box. The result is beautiful! Thank you!!
9 months ago Your half bath is definitely an all time favorite for me 😀
5.0
12 months ago Exceptional, friendly service. Had a carpet runner installed on hardwood stairs and replaced carpet in a walk-in closet. We will definitely be using them again!
5.0
12 months ago Kyle was not only professional but courtesy and patient in helping us find the right carpet for our house. He was able to get it within our budget, and the timing of everything went smoothly as well. The installers were friendly and worked quickly to get it in for us before Thanksgiving. This is our second purchase with Kirklands, the first one about 4 years ago and we were equally as pleased this time.
5.0
12 months ago Needed flooring to match what was already in the house and Christen was extremely helpful and when we needed to exchange one item she was again very nice to work with and we will return for any future needs.
5.0
12 months ago I am very happy with the work. They were on time and did a great job My carpet is beautiful.
5.0
last year Had my new living room hardwood floor recently installed by Kirkland's Flooring. It is beautiful !! I appreciate the patience and professionalism of Amber and Kyle while they were helping me with my selection of my hardwood and new rug. I highly recommend Kirkland's for your flooring needs
5.0
last year This customer did not leave a comment.
5.0
last year Such helpful associates! I had an idea of the things I wanted and the associates were right on target when they found samples of my flooring and tile. Wonderful variety of carpets, floor and tile. I will definitely visit Kirkland's flooring for all my future carpet, tile or flooring needs.
5.0
last year Kirkland's has now successfully completed two job for us, 1) hardwood flooring and carpet, and 2) marble kitchen backsplash. Both were done to our complete satisfaction. Bathrooms next!
4.0
last year INSTALLERS ARRIVED LATE DAY ONE BUT ADJUSTED START TIME ON TWO GREAT JOB KIRKLANDS FLOORING I LOVE THE EVACORE GUNMETAL ON MY FLOORS
1.0
last year My friend got carpet installed and it is now buckling and they won't stand behind their work... My friend spent 10,000 with them... Poor job Kirkland Flooring.
last year What's your friends name? I'll look into it. We warranty all of our work and even extend our warranty for simple things like what your describing.
last year My friends name is Mrs Farrell and I pray Kirklands fixes her carpet
last year Hey Shirley can you give us some more information. We're looking for her in our files and can't find her under just her last name. Or have her call us please.
5.0
last year I had nothing but positive experiences with Kirkland's. Calling and getting a quote was incredibly easy for my carpet repair. I simply sent a photo of the damage, and my email was promptly responded to with my quote. Since they had to special order my carpet, I was expecting a long delay, however I heard from them a few days later, and scheduled my installation 2 days after. The professionals that came out were very friendly, worked diligently, and did a great job. I definitely recommend Kirkland's Flooring! Steve
last year Thanks so much Steve
5.0
last year Hired Kirkland to replace my floors in the laundry and bath rooms. Went with the new laminate that supposedly works well in areas like these. So far so good. The installers did a great job on it.
last year Thanks Jeff!
1.0
last year I went into Kirkland's today to select new flooring for my home. Not one person spoke to me the entire time I was in the store. As a result, Kirkland's won't get my business now or in the future.
last year Hey Heather we're very sorry about the bad experience you've had at our store. We'd love an opportunity to make it up to you. If you would like us to call you to set up a free estimate at your home please let us know.
5.0
last year We had three rooms and stairs carpeted and couldn't be happier! Fast, efficient and very reasonably priced. The installers did a great job. Highly recommend.
1.0
last year I'm starting to get sick from the wood materials they installed in my home.
5.0
last year This customer did not leave a comment.
5.0
last year I told them up front they wouldn't make a sale off me but I needed to look so I could buy carpet from someone across the country. They still took care of me as though I was a buying customer. Offered me a bottled water and offered to mail samples to our future home. Really really nice guys.
2.0
last year If they would return your call, I was there then called twice . Never received my return call 3 plus months ago.
5.0
last year We had the best experience!! The sales staff was very knowledgeable, accommodating and followed up on all aspects of the job. Their contractor, Barry and his team, were absolutely great! They were on time, exceeded our expectations, and were very efficient and professional. My hardwood floors and tile floors look great! I would absolutely use Kirkland's Flooring again and I appreciate their professionalism throughout my entire project!
5.0
last year I had carpet installed in my backroom. Such a smooth buying process!! Salesman & Installers were very kind, courteous and professional. I definitely recommend and will use again for any of my flooring needs! :-)
5.0
last year Great company! Work completed in a timely and professional manner. Highly recommend them to anyone who wants a new wood floor put in. Staff is great and have all the answers to questions you may have A++ thanks Kirklands!
last year Thanks Pete! You're great!
5.0
last year We were so pleased with the courteous staff -both sales and installation. The installation crew went above and beyond our expectations. We would gladly recommend Kirkland's Flooring to all of our friends.
1.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
5.0
last year This customer did not leave a comment.
1.0
last year I just happened on this page while looking for an area rug. Had hardwood put in front part of home, it was good. Had final put in kitchen and bathrooms and went back to store, my walls weren't straight, so needless to say the pattern on the floor looks awefull. They told me it could be replaced if I bought the new vinyl! I am 76 and do not have the. Money to do this twice. Nice job Kirklands! Sylvia Berger
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago This customer did not leave a comment.
5.0
3 years ago Kirkland's Flooring was a great store with many different selections to look at and choose from. The sales people there are fun and very knowledgeable about flooring and helped me out tremendously. The installation of my floors was great, the guys that came to my home were professional and did a really good job installing my floor. Overall a good place to go to get your flooring, I recommend Kirkland's Flooring to anyone and everyone!
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
3.0
4 years ago Our new walnut floor looks very nice, but footprints and pet footprints show marks that require frequent hand cleaning buffing. The sales person misinformed us...
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
4.0
4 years ago This customer did not leave a comment.
1.0
4 years ago This customer did not leave a comment.
5.0
4 years ago I spoke with a sales person about tile shower and bathtub remodeling because of a mold problem I have from a leaking shower wall. She gave me an estimate and wa...
1.0
4 years ago Hired this company to install hardwood flooring on steps and can't rate the product it self because of the awful service. Installers were late on multiple occas...
5.0
5 years ago Kirklands Flooring was very helpful. Kristen was very knowledgable about designs and gave very helpful advice. I would highly recommend their services to others...