HURRICANE FLOOR COVERING & DESIGN

4.6
|
27 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Hurricane Floorcovering and Design 145 Midland Trl, Hurricane, WV 25526-1408 304-562-0663 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.6
|
27 Reviews

Reviews


5.0
4 months ago I just recently purchased a new home and was looking to replace 5 rooms of carpet. I am a very picky person when it comes to my home and what type of quality goes in it. I looked around the area at a couple of different carpet stores and I was just not impressed. I then came upon Hurricane Floor Covering and Design and decided to give them a try. I first spoke to Barb on the phone who was very very helpful and she didn't make me feel like i was just another client. She told me about their huge show room with plenty of options to choose from. The next day I decided to drop in. I was greeted with a smile with the owner Keith. He was super nice and showed me around explaining in detail what each carpet was like. I had no idea the difference in so many carpets. They even had a carpet that was water proof, which was perfect for my kids! Long story short...I bought 5 rooms of carpet from them and not only was I impressed from the very first impression but the work they did was outstanding. When they were finished everything was cleaned up and even the vacuum was ran! I couldn't believe it! I was so thrilled and happy! would i recommend this shop?? Absolutely! by far best in town! I now know why they were voted BEST IN THE VALLEY! Keith and his team at Hurricane Floor Covering and design is the way to go!
1.0
4 months ago This customer did not leave a comment.
5.0
4 months ago This customer did not leave a comment.
1.0
4 months ago Awful. Refuses to finish the job. Ripped off and then didn't even finish.
1.0
4 months ago NO WAY WOULD I ever give this place a dime. My mother cried for a week, she is 77.
5.0
last year "My wife and I are very pleased with the price, service, and carpet installation provided by this company. Highly recommended. Ten stars out of five."
5.0
last year "They came when they said they would, did a perfect job, and now I have what feels like a brand new home"
5.0
last year Amazing service - professional, responsive, thorough and very consultative! Keith and Barb are simply wonderful. I was managing a big list of home improvements on a recently purchased home in Hurricane despite living 3,000 miles away and never stepping foot near the property! Barb walked me through everything on the phone, kept everything organized for me from a distance and for my Mom and other family who oversaw things locally AND she was just downright the nicest lady you could ask to serve you! Keith provided great insight and suggestions consulting with us on carpet and laminate flooring ideas. The products from Shaw were great and the installation was wonderful. Keith didn't like the way things looked on a seam so he had it fixed right away by a different crew member. Then, even after my Mom was satisfied, Keith and Barb still tried to get Mom to let Keith redo it again! That's crazy customer service and professionalism and standing for quality in your work! It was definitely a lot of money for carpet and flooring, more than I expected, but the quality of the products and the overall service from Keith, Barb and the crew was well worth the money! I HIGHLY RECOMMEND Hurricane Floor so long as Keith and Barb are involved!
5.0
last year "Keith and Barb of Hurricane Floor Covering and Design were simply amazing! From the first phone call to the last invoice payment, the entire process was handled with great professionalism. They were super responsive, consultative, thorough and had no problem dealing with me being 3000 miles away with my Mom and other family handling the on-the-ground details there in town. When absolutely no one else will hardly even return calls for home improvement work/services, having people like Keith and Barb to meet your needs is a real pleasure. I just can't say enough about how thrilled we are with them and the results of our carpet and flooring installation (ouch, it's always an expensive process, but they took the sting out of it with their great service!). HIGHLY RECOMMEND THEM AND THEIR SHAW PRODUCTS."
5.0
last year "Mike and Doug arrived in the morning, removed wood work without breaking a piece, installed flooring, replaced wood wook, cleaned up and left that evening. A great job and beautiful replacement."
5.0
last year GREAT people to deal with and a big selections to choose from..I would recommend anyone to go there..
5.0
last year I am a return customer due to the excellent customer service and quality of work.
5.0
last year They helped me decide which carpet was best for my needs. Very friendly and helpful.
5.0
last year I couldn't be more pleased with the service and quality that I received with Hurricane Flooring. They were on time and the carpet is gorgeous. They even swept the carpet after they were done. I wouldn't use anyone else for my flooring services and products. Very pleased.
5.0
last year First class business---owned and operated by class people.... Congrats to Keith & Cheryl Martin
5.0
last year This is the second time that I have used Hurricane Flooring and I could not be happier. Barb and Keith in the sales department are friendly and professional and will not try to sell you something that you do not want. I struggled over my decision and they were patient and just assisted me by giving me all my options and time to make the correct choice. Mike and Doug who were the installers did a fantastic job! They ran into some unforeseen issues and figured out the solution and went right to work. Their installation was done to perfection! They cared for the furniture that had to be left in the room and cleaned up completely. I also had no anxiety about leaving them in my home while I was not there. I recommend this company to everyone who is needing flooring. The personal touch (not subcontractors like big box stores use) is worth everything!
5.0
2 years ago "Our feet are happy to be walking across our new Shaw Solid Hardwood Oak Floor from Hurricane Floor Covering and Design. I've learned that your typical home owner probably isn't aware of how meticulous a process installing hardwood properly can be. These guys know their job. For the most part we were away from home working while the crew did the installation. They are completely trustworthy. Great installation, beautiful pattern spacing and an overall awesome installation. I would recommend these folks anytime. ~~July 2015~~"
5.0
2 years ago "They installed my laminate flooring and my carpet this week and from the time I ordered the flooring until Michael Ray and Greg Smith arrived to install it Keith and Barb were very helpful. So folks if you need carpet go to Hurricane floor covering, they are very good from the time you order it until it is installed."
5.0
2 years ago This customer did not leave a comment.
2 years ago We just carpeted 3 bedrooms and I must say I am more than pleased with the results. Everyone at the store was helpful, polite, honest and professional. The installers were kind, on time and quick to listen to your wants and acted accordingly. 4 hours after they began I had brand new carpet. I would recommend them a million times over. Definitely no buyers remorse from me!!
5.0
2 years ago Installation team was exceptional. Went beyond expectations by crafting a baseboard from left over product instead of merely putting up cove base. Many other extra details nicely taken care of. Thanks so much!
5.0
2 years ago We used them over two years ago they was great their people know what they r doing and it is a very good job
5.0
2 years ago This is the second job that we have had done. And we are very happy with the results.
5.0
2 years ago "I love my new flooring. I have used Hurricane Flooring for a long time. They always do a great job. They do above and beyond if you ask me. Keith, Barbara and Mike the installer are the greatest."
5.0
3 years ago "I recently bought carpet for several rooms in the house at this store. They provided excellent customer service from the time I walked into the store, through the buying process, and the final installation. I will definitely return for future purchases."
5.0
3 years ago Bought a week ago & Love My Flooring! Very Happy! Looks Great!
5.0
3 years ago New carpet in my family room and on my steps. Superb quality and service!
3 years ago Thanks RoseAnn Walker
5.0
3 years ago "We visited this local business as an alternative to shopping the big Box stores, and are very glad we did! We found many options, and the store manager gave us lots of ""personal experience"" examples that helped us purchase the best products for our lifestyle (i.e., six big dogs!) and price point. Great personal attention by the owner of the business, and the installation crew was skilled, friendly, and as an added bonus - dog lovers. :) I would recommend this wonderful small business to anyone in our area."