HURRICANE FLOOR COVERING & DESIGN

5.0
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22 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
HURRICANE FLOOR COVERING & DESIGN 145 Midland Trl, Hurricane, WV 25526-1408 304-562-0663 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
5.0
|
22 Reviews

Reviews


5.0
8 months ago Outstanding Company "My wife and I are very pleased with the price, service, and carpet installation provided by this company. Highly recommended. Ten stars out of five."
5.0
9 months ago Excellent job "They came when they said they would, did a perfect job, and now I have what feels like a brand new home"
5.0
9 months ago Amazing service - professional, responsive, thorough and very consultative! Keith and Barb are simply wonderful. I was managing a big list of home improvements on a recently purchased home in Hurricane despite living 3,000 miles away and never stepping foot near the property! Barb walked me through everything on the phone, kept everything organized for me from a distance and for my Mom and other family who oversaw things locally AND she was just downright the nicest lady you could ask to serve you! Keith provided great insight and suggestions consulting with us on carpet and laminate flooring ideas. The products from Shaw were great and the installation was wonderful. Keith didn't like the way things looked on a seam so he had it fixed right away by a different crew member. Then, even after my Mom was satisfied, Keith and Barb still tried to get Mom to let Keith redo it again! That's crazy customer service and professionalism and standing for quality in your work! It was definitely a lot of money for carpet and flooring, more than I expected, but the quality of the products and the overall service from Keith, Barb and the crew was well worth the money! I HIGHLY RECOMMEND Hurricane Floor so long as Keith and Barb are involved!
5.0
9 months ago "Amazing - responsive, thorough, professional" "Keith and Barb of Hurricane Floor Covering and Design were simply amazing! From the first phone call to the last invoice payment, the entire process was handled with great professionalism. They were super responsive, consultative, thorough and had no problem dealing with me being 3000 miles away with my Mom and other family handling the on-the-ground details there in town. When absolutely no one else will hardly even return calls for home improvement work/services, having people like Keith and Barb to meet your needs is a real pleasure. I just can't say enough about how thrilled we are with them and the results of our carpet and flooring installation (ouch, it's always an expensive process, but they took the sting out of it with their great service!). HIGHLY RECOMMEND THEM AND THEIR SHAW PRODUCTS."
5.0
10 months ago True Professional Service "Mike and Doug arrived in the morning, removed wood work without breaking a piece, installed flooring, replaced wood wook, cleaned up and left that evening. A great job and beautiful replacement."
5.0
10 months ago GREAT Service GREAT people to deal with and a big selections to choose from..I would recommend anyone to go there..
5.0
10 months ago Great Customer Service I am a return customer due to the excellent customer service and quality of work.
5.0
11 months ago Great customer service. Fast installation. They helped me decide which carpet was best for my needs. Very friendly and helpful.
5.0
11 months ago Great all around. I couldn't be more pleased with the service and quality that I received with Hurricane Flooring. They were on time and the carpet is gorgeous. They even swept the carpet after they were done. I wouldn't use anyone else for my flooring services and products. Very pleased.
5.0
last year First class business---owned and operated by class people.... Congrats to Keith & Cheryl Martin
5.0
last year Completely Satisfied! This is the second time that I have used Hurricane Flooring and I could not be happier. Barb and Keith in the sales department are friendly and professional and will not try to sell you something that you do not want. I struggled over my decision and they were patient and just assisted me by giving me all my options and time to make the correct choice. Mike and Doug who were the installers did a fantastic job! They ran into some unforeseen issues and figured out the solution and went right to work. Their installation was done to perfection! They cared for the furniture that had to be left in the room and cleaned up completely. I also had no anxiety about leaving them in my home while I was not there. I recommend this company to everyone who is needing flooring. The personal touch (not subcontractors like big box stores use) is worth everything!
5.0
last year Happy Feet "Our feet are happy to be walking across our new Shaw Solid Hardwood Oak Floor from Hurricane Floor Covering and Design. I've learned that your typical home owner probably isn't aware of how meticulous a process installing hardwood properly can be. These guys know their job. For the most part we were away from home working while the crew did the installation. They are completely trustworthy. Great installation, beautiful pattern spacing and an overall awesome installation. I would recommend these folks anytime. ~~July 2015~~"
5.0
last year Great service and Great people "They installed my laminate flooring and my carpet this week and from the time I ordered the flooring until Michael Ray and Greg Smith arrived to install it Keith and Barb were very helpful. So folks if you need carpet go to Hurricane floor covering, they are very good from the time you order it until it is installed."
5.0
last year This customer did not leave a comment.
last year We just carpeted 3 bedrooms and I must say I am more than pleased with the results. Everyone at the store was helpful, polite, honest and professional. The installers were kind, on time and quick to listen to your wants and acted accordingly. 4 hours after they began I had brand new carpet. I would recommend them a million times over. Definitely no buyers remorse from me!!
5.0
last year Excellent workmanship Installation team was exceptional. Went beyond expectations by crafting a baseboard from left over product instead of merely putting up cove base. Many other extra details nicely taken care of. Thanks so much!
5.0
last year The best service we have We used them over two years ago they was great their people know what they r doing and it is a very good job
5.0
last year Fast and professional. This is the second job that we have had done. And we are very happy with the results.
5.0
last year Great Service "I love my new flooring. I have used Hurricane Flooring for a long time. They always do a great job. They do above and beyond if you ask me. Keith, Barbara and Mike the installer are the greatest."
5.0
last year Best customer service in the valley "I recently bought carpet for several rooms in the house at this store. They provided excellent customer service from the time I walked into the store, through the buying process, and the final installation. I will definitely return for future purchases."
5.0
last year Great Features! Bought a week ago & Love My Flooring! Very Happy! Looks Great!
5.0
2 years ago New carpet in my family room and on my steps. Superb quality and service!
2 years ago Thanks RoseAnn Walker
5.0
2 years ago "Great product, excellent service!" "We visited this local business as an alternative to shopping the big Box stores, and are very glad we did! We found many options, and the store manager gave us lots of ""personal experience"" examples that helped us purchase the best products for our lifestyle (i.e., six big dogs!) and price point. Great personal attention by the owner of the business, and the installation crew was skilled, friendly, and as an added bonus - dog lovers. :) I would recommend this wonderful small business to anyone in our area."