JIMELLE FLOORING

4.9
|
132 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Jimelle Flooring 571 N Grandstaff Dr, Auburn, IN 46706-1682 260-925-9999 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.9
|
132 Reviews

Reviews


5.0
2 weeks ago Always great service !! Thank you for making our home better !!
5.0
2 weeks ago Very responsive to the customer. Good value and quality installation.
4.0
3 weeks ago Quality customer service
4.0
3 weeks ago Great service
5.0
3 weeks ago We had surprise guests coming from out of town and desperately needed new carpet in 2 bedrooms. I stopped in Jimelle on a Friday, Jarrod measured that day and they installed new carpet on Monday! Fantastic service and quality work!
5.0
3 weeks ago I hope you received my previous review
3 weeks ago Jim, We did and it was much appreciated!!! I apologize that you were sent another review email. You and Carol were just fantastic to work with. I'm glad we could add to the beautiful home you have. Thanks again!
5.0
last month I stopped in on a Friday needing new carpet within 1 week installed due to out of town guests coming. Someone measured that same day and new carpet was installed on Monday! Excellent products and even better service!
5.0
last month The vinyl was laid so intricately around features in our bathroom, and we also love the vinyl! Thanks for SUCH great work and product!!
5.0
last month Overall experience was great! Everyone was very friendly and easy to work with. My only suggestion is to improve their internal communications on jobs between all employees.
5.0
2 months ago These guys we’re here on time and they did an awsome job and when I have another project to do I will hire them again... they were awsome give them a 100 plus
5.0
2 months ago The installer did a great job. We had several special request during the installation and each one was handled professionally.
5.0
2 months ago The installer did a great job. We had several special request during the installation and each one was handled professionally.
5.0
2 months ago Five star for sure! Very pleased with the product we selected, and the quality of installation!!
4.0
3 months ago Did a great job. Would like someone to come back and take a look at the carpet where the new flooring meets up to it in the entryway at some point. Thank you!
5.0
3 months ago Perfect installation and competitive pricing.
5.0
3 months ago We had no problems with your service.
5.0
3 months ago As always, you do a wonderful job and have great customer service! Thank you for another job well done!!
5.0
3 months ago Excellent job. Finished flooring looks amazing. We were glad that the installer took the time to prep the sub-flooring in areas that were uneven before installation. Will use again if ever in need.
5.0
4 months ago Good advice on choosing carpet. Installers were professional and did a good job. Very happy with all of it and will recommend to others. Thanks!
5.0
4 months ago Jim let me use the plank cutter, which made the installation job go quick and easy. Thanks for letting me borrow it!
4 months ago Thank you again for your continued business with us over the past decade! It's great to hear that your installation with our new Coretec Plus Enhanced luxury vinyl plank flooring went so smooth. Enjoy the new floor!
5.0
4 months ago Fair prices, great job and service. We would use them again.
4 months ago Great to hear you enjoyed your experience with us. Enjoy that new back patio room of yours!
5.0
4 months ago Everyone in the office to the installers were personable and professional.
4 months ago We're so glad you picked us for your new carpet Jill! You were great to work with and we appreciate your feedback! You picked out a great carpet.
5.0
4 months ago From start to finish, everyone and everything went smoothly!
4 months ago You and Cliff were so much fun to work with. Enjoy all the new carpet & coretec plus vinyl plank!
5.0
4 months ago Installers were polite, friendly. Pleased with their work.
4 months ago Enjoy the bedroom carpet Kathleen. We appreciate your business!
5.0
4 months ago Professional job, well done
4 months ago It was great working with you and Candy. Great to hear your installation of the Coretec Vinyl Plank went so smooth. Take care!
5.0
6 months ago Our only complaint would be of the installer who did the floor under the washer and dryer. He was not very professional. He left both a mess, and my washer and dryer in the middle of my kitchen for my contractor to deal with.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago We are very happy with our floors. They cleaned up after themselves before they left our home. We will definitely use Jimelle Flooring in the near future.
5.0
6 months ago Floor is beautiful and installation was very professionally done. Jarrod and Gina were both a pleasure to work with. If we ever have anymore flooring projects to do, Jimelle Flooring will get our business!
5.0
6 months ago Very happy with the carpet and service. We've had Jimmel do our bedroom and living room and have been very happy with their service and quality.
5.0
6 months ago This customer did not leave a comment.
5.0
7 months ago Jimells flooring is outstanding. They are able to find the right product for any budget. Their staff is always helpful, but allows you time to make a decision. I won’t buy flooring anywhere but Jimells!
5.0
8 months ago Great service and install!
5.0
8 months ago Installers great guys did a fantastic job
5.0
8 months ago Jimelle did a great job on our carpets. They wanted to make sure we were happy, the prices were lower than others and installers were great! We like to do business locally and they make it easy to do that. We are getting ready to remodel the kitchen and will be visiting again soon.
6 months ago Tracey thank you for the kind words! We can't wait to work with you again on your kitchen. It's going to look fantastic when it's done!
5.0
8 months ago Would definitely recommend Jimell to anyone looking for great quality flooring, knowledgeable staff and precise installation of flooring!
5.0
8 months ago Would definitely recommend Jimell to anyone looking for great quality flooring, knowledgeable staff and precise installation of flooring!
5.0
8 months ago The floor looks really good. Any concerns were resolved quickly. Thanks
5.0
9 months ago Everything went smoothly from ordering to installation. Would highly recommend Jimelle!
5.0
9 months ago A Big, Big thank you to Jimmy, Jarod and their staff for my beautiful new flooring. They were great to work with, made sure it was installed perfectly, and my new laminate looks like real wood. Just what I wanted!!😊
5.0
9 months ago Courteous, professional and prompt service.... would highly recommend!!
5.0
10 months ago We love the flooring we picked out and the whole experience was great. From the moment we entered the store to installation everything went very smoothly. I would highly recommend Jimelle's for all your flooring.
5.0
10 months ago Jimelle flooring had helped us in 2 houses. We have tried to go other places, but Jimelle beats their prices every time. Their customer service is beyond a 5 star rating and they want to make sure you love your new floors. They have products at all price ranges and can make your look possible.
10 months ago Talk about great people to work with! You and Tim did a great job with your new home. Hard work pays off for you two. Your continued business with us is so appreciated!
5.0
10 months ago Best craftsmanship in the area! Highly recommend!
10 months ago Trevor! Thanks bud, we appreciate you!
5.0
10 months ago Good Crew and Good Follow-up. Very Satisfied.
5.0
10 months ago We have put carpet and Cortex flooring in all the rooms of our home that we purchased from Jimelle Flooring. They did a wonderful job and if we had any problems or questions they were very willing to help. Their workers were very courteous and we couldn’t be more happy. We would highly recommend them.
10 months ago Mike, Thank you for the kind review and for shopping local. You and Kathy were great to work with and we very much appreciate your continued business with us!
4.0
10 months ago Gary (installer) was friendly and thorough in explanation. He was conscientious in cleanup also.
5.0
11 months ago The carpet looks amazing! We are very pleased with the quality. We look forward to buying more carpet for the rest of our house.
11 months ago That's again for choosing us as your flooring store! You and Ruth are always so fun to work with! Enjoy that new carpet.
5.0
11 months ago You did a good job installing and the price was on line with others . I will use you again.
11 months ago Becky, Thank you for the kind words! We're glad to hear that your already enjoying the new carpet! Your business is very much appreciated.
5.0
11 months ago There were some late issues but nothing that was not taken care of. I love the work and the floors are amazing. I look forward to my next project with Jimelle.
11 months ago Dan, Thank you for your business and your kind words. You were great to work with and we hope to work with you again in the near future! Take care.
5.0
11 months ago Jarrod, Jim anf their staff are are great to work with! Chris put up a backsplash in the kitchen and laid tile in 4 areas, everything looks GREAT! THANKS Jimmells!
11 months ago Tina, We're so happy to hear that you love the new tile and backsplash. I was happy to get all the new flooring in for you before the holidays! Have a great 2018!
5.0
12 months ago Very great company that does great work.
12 months ago Scott, Thank you again for the kind words. You and Stephanie were great to work with. Enjoy your finished basement! Take care.
5.0
last year Amazing customer service! Amazing carpet!
5.0
last year Always pleased when doing business with Jimelle. The staff is efficient, friendly and ready to help. Their installers do an excellent job and are also wonderful people.
11 months ago Your new kitchen has really turned out wonderful. Now that everything is complete enjoy it! Thanks again.
11 months ago Jerrod - We just got all the kitchen cabinets painted white! It looks so good with the new counter tops and subway tile!
5.0
last year We love the attention you gave throughout the entire project. We have recommended JIMELLE Inc. to a lot of people and will continue to. Installers Steve and John were excellent. Will have it all trimmed out after this weekend.
last year We couldn't ask for nicer or more fun people to work with. Your continued business with us is very much appreciated. I can't wait to come out and take pictures of the bathroom floor and custom tile shower after the entire remodel is complete. Enjoy the new bathroom!
5.0
last year Great work!
5.0
last year This customer did not leave a comment.
5.0
last year Gary and Dakota were very pleasant and quick the installation. The carpeting looks great!
4.0
last year no
5.0
last year From the salesperson to the installer the job of ours flooring was excellent
last year Thank you for the kind words. The luxury vinyl plank color you selected looks great in your home. Absolutely great people to work with! Thanks again!
5.0
last year We love our flooring from the salesperson to the installer it was great
10 months ago James, You really picked out a great floor for your home. The colors work perfectly and the durability is exactly what you were looking for. You were a pleasure to work with!
5.0
last year The guy that installed the floor did an amazing job! He really want above and beyond! He put extra trim down, caulked, and made sure we were happy! I'm very impressed! The flooring looks great!
5.0
last year Jarrod is awesome to work with and the installation crew was very diligent and took the time to talk and be friendly even while they were busy installing. I would definitely recommend.
5.0
last year We thoroughly enjoyed our experience and will be using you in the future and recommending you to our friends!
5.0
last year Very prompt, professional, and enjoyable to work with. Thanks for a great service!
5.0
last year excellent
5.0
last year Just had carpet installed by Jimelle. We had a fantastic experience from purchase to install. Everyone we worked with extremely helpful. The inventory was huge, we received our estimate in a timely fashion, and prices were awesome! The carpet installers were courteous, punctual, respectful of our home and detailed oriented. Highly recommend!
5.0
last year This is our 2nd time working with Jimelle to spruce up our home. We feel that the costs are comparable to other area sources and the service was excellent from sales to installation. I highly recommend Jimelle Flooring.
1.0
last year There were several issues with our experience. However, the bottom line is Jimelle is extremely unprofessional and disrespectful to their customers. They will not own their mistakes and do not demonstrate the values you would expect to see in a family-owned business. I am a very reasonable and understanding person, however, even after giving them several opportunities to make the situation right, they still declined to take responsibility for their mistakes. I will not go back.
last year Kristin, This is Jarrod Phillips, the Sales Manager at Jimelle Flooring. I'm not aware of the situation that you have described in your review. We take all of our customer reviews very seriously and take pride in the way we treat all of our customers. I would like the opportunity to talk to you about your experience with us in person or even over the phone. Without knowing your last name I'm unable to contact you. Please contact us so I can discuss all the topics in your review. I look forward to talking with you and getting any issues resolved.
5.0
last year We have now used Jimelle for all the flooring in both offices and our entire house remodel. Their product is top quality and you will always get excellent service!!!
last year Jarrod, Thank you for the kind words. You, your family and business have used our flooring services for many years now and we greatly appreciate your dedication to us. We couldn't ask for better people to work with.
5.0
last year Very helpful
5.0
last year Wonderful service 5
last year We loved working with Jimelle flooring which was a pleasant surprise for a local merchant. Fort Wayne isn't the only town with a great flooring store. Great selection and competitive pricing.
5.0
last year Perfection in every way.... This was our first time using Jimelle and we are so glad we did. Everyone was very professional and the installers were fantastic.
5.0
last year Very pleased The actual workers were very nice and answered questions I had. Jarrod is great!
5.0
last year Excellent products, great service! We have used Jimelle Flooring for all of the carpet and hardwood in our home plus carpet for two office buildings. Their staff has always been professional and extremely helpful in the selecting, measuring, purchasing and installing processes. The Phillips family is also very active and supportive in many of the surrounding communities that they serve. We will continue to use and recommend Jimelle Flooring!
5.0
last year Excellent Service Jimelle replaced all of the flooring on our main floor and it looks great!
5.0
last year Great experience with Jimelle! Jimelle has installed numerous flooring projects for me. Always professional, on schedule, and great end product!
5.0
last year Wonderful service We loved working with Jimelle flooring which was a pleasant surprise for a local merchant. Fort Wayne isn't the only town with a great flooring store. Great selection and competitive pricing.
1.0
last year This customer did not leave a comment.
last year Abraham, We don't have a record of you being a customer of ours. If there is a reason for the one star rating we'd like to hear it from you so we can possibly correct any mistake that was made on our end. Please stop into our showroom or call us anytime. We look forward to talking to you. Take care.
5.0
last year Everything happened as scheduled The installers were prompted and courteous. Doing four rooms required a lot of furniture moving and they were very patient.
5.0
2 years ago Great service! Jimelle was very personable and able to meet my timeline. They were more than willing to come back and fix anything that was not perfect.
5.0
2 years ago Great company to work with! We purchased Cortech flooring from Jimelle and had them install it as well. The floor is absolutely beautiful and they did a great job on the install! Everyone at Jimelle is very freindly and was great to work with; we have been recommending them to everyone we talk to about flooring ever since.
5.0
2 years ago Happy With Our Purchase "We had a laminate floor installed in our hallway and extra bedroom, This is our second time using Jimelle Flooring in the last year, and we were, once again, very happy with our experience. They are professional, timely, and leave the house clean. The product quality and the quality of their work is very high."
5.0
2 years ago Great people I ordered hardwood flooring from Jimelle flooring Jarod came out and measured to make certain we had the right materials to build it correctly They delivered on time and they brought me the transition pieces later when the manufacturer shipped them (seperatly) This isn't the first time they have been on time !!!
5.0
2 years ago Love my floor This is the second time we have bought from them very happy
5.0
2 years ago Very helpful! This was the second time we have purchased from Jimelle and have been very happy both times.
5.0
2 years ago Great Service We keep coming back to Jimelle for a number of our home projects. Each time we are delighted with the results.
5.0
2 years ago Everything was done in a very professional manner I was very happy with the results of my backsplash.
5.0
2 years ago great floor and design help! Jennifer helped me identify the best flooring style and product to incorporate with what we had existing in the house. I have gotten many compliments on the floor and transition tile!
5.0
2 years ago Fantastic Job! "After talking to Jarrod, I thought that there might have to be 2 seams and there is only one! With 2 cats in the house, I am very glad that there ended up only being one seam. Also my wife and I are so happy with the new carpet that we wish that we would have replaced more carpet."
5.0
2 years ago Great Service & Quality Product My entire experience was great! Truly appreciate Jarrod's assistance and the professionalism of his team. The installers were great and did a nice job laying the carpet. We highly recommend Jimelle Flooring!
5.0
2 years ago customer service and timeliness was excellent "The carpet is amazing, It was so cute I have twin grand sons and when they came over they got exited and laid on the carpet and said how soft it was. I wish I would have video taped their reaction i would have newer thought that 6 year olds would notice. Ii personally cant get over how nice it feels and looks. Jimelle was very patient with me during the dission making process. Thank you"
5.0
2 years ago Great experience! "Our carpet buying experience with Jimelle was wonderful. Everyone we talked to was friendly, patient and helpful. And we LOVE our new carpet. I highly recommend them."
5.0
2 years ago Excellent Service I am completely happy with my interactions with the team at Jimelle Flooring and with the installation team...
5.0
2 years ago great product new carpeting and laminate replaced in our home last month. awesome job by their team. couldn't be more happier!! great job! Jarrod is a heck of a salesman. he remembered us from 10 years ago!! we definitely recommend them!!
5.0
2 years ago Not our first Rodeo We have always been happy with the service of Jimelle Flooring. We received 3 bids on this project and you won the bid and it looks great.
5.0
2 years ago Great Job!! Over the weekend we had all new carpet and vinyl put in our house. From start to finish awesome job by Jarrod and the flooring guys. The flooring guys are the best- they did another house for us earlier in the year and both times just a fantastic job.
4.0
2 years ago Good service I used them for 3 areas in my home over the last 2 months.
5.0
2 years ago "Great selections, great service and trustworthy in" Great selection and help with making our pick. Installers were very professional.
2.0
2 years ago If you are buying carpet they do a great job. Caution is necessary in ordering tile. It's not the tile; it's the installation. They leave your home an absolute mess. Tile shards are everywhere and the grout is all over other floors and newly painted walls. This has been a long standing problem with this company. I do not think they are going to change their way.
5.0
3 years ago Jimelle did an awesome job on our house. They are quality and are not happy until you are!
3 years ago Thank You Janet we enjoy working with you!
5.0
3 years ago This is a family owned business that I have had the pleasure of working with on a couple different occasions and they are definitely worth a 5 star rating because they genuinely care for the people they work with! They have fair prices and go above and beyond the service expectations!
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago We had a wonderful experience with the whole staff! Quality product, excellent customer service, and the crew that laid the flooring was very professional! Will defiantly use and recommend them again! Thanks Jimelle flooring!
4 years ago Should have been a 5 star review !
last year You can always go back and edit your review!! We would really appreciate it!
last year You are AWESOME!!! Thank you so very much!!
5.0
4 years ago Great products. Competitive prices. Great service! We love our carpet! Installation looks great!!
5.0
5 years ago Great group of people over there, very friendly where they treat you like part of the family
5.0
5 years ago Family owned business that will treat you right!
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.