KENNY'S FLOOR COVERING COMPANY

4.9
|
78 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
4.9
|
78 Reviews

Reviews


5.0
3 weeks ago Excellent service We went into the store needed carpet installed asap. They can out and measured the same day and installed less than a week later. Amazing customer service. We will definitely be going to Kennys Flooring for all other flooring needs.
3 weeks ago "
Thank you so much for your positive feedback. We here at Kenny's Floors greatly appreciate it and look forward to helping with any of your future flooring projects.
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5.0
last month "Friendly, professional company." Had carpet laid this week and am very happy with it.
last month "
Awe Thank you so much for your positive feedback!! We here at Kenny's Floors Covering truly appreciate it and look forward to helping you with your future flooring projects.
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5.0
last month Beautiful installation job! Installers were on time and did a great job of installing as well as cleaning up afterwards. Would definitely use them again.
last month "
Thank you so much for your positive feedback!! We truly appreciate it! and look forward to helping you with any future install.
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5.0
last month Amazing staff and personalized service!!! We enjoyed getting very personalized service in the store with picking out the perfect carpet for us. We also appreciated the hard work of the carpet installers to get it all done in a very reasonable amount of time and perfectly install a great product. We are very happy with our carpet! Thank you Kenny's for your exceptional service!
last month "
Thank you so much for your positive feedback. We truly appreciate it here at Kenny's floors. and look forward to helping you in the future with your next flooring project.
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5.0
last month Kenny has the best deals in town! He is super friendly and helpful
5.0
last month Exceptional Service I recently used Kenny's to purchase hardwood floors and carpet for a new build and found their customer service to be exceptional. Kenny's treats you more like a friend than a customer. They will spend unlimited time showing and discussing flooring options to be sure the customer is satisfied with their choice. I absolutely love my hardwood floors they helped me select. I can't say enough good things about Kenny's!
last month "
Thank you so much for your positive feedback. We truly appreciate it and look forward to helping you with any of your flooring needs in the future.
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5.0
2 months ago Outstanding service Wonderful experience from start to finish. Kenny's sales staff was helpful and very knowledgeable of all products available. The installing crew was all business from start to finish and cleaned up the job when they were finished to where I didn't know they were there. YOU GET WHAT YOU PAY FOR!!!! The price I paid was a bargain for the quality of work done for us!!!! I WILL USE KENNY'S AGAIN IN THE FUTURE
2 months ago "
Thank you so much for your positive feedback! We here at Kenny's greatly appreciate it and we are so happy everything went great!! We will see you soon for any of your future flooring needs. Have a great day!
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5.0
2 months ago "great service, terrific personal care!" "We had carpeting and laminate installed. Taylor was very attentive and helpful, when she was not there either Kenny or Sarah walked us through what we needed. I never felt as if I were bother especially when indecisive. Installation was done quickly and professionally! Every part of choosing a product to installation was easy and fun...thank you for that! We are extremely happy with the end result...we love it!"
2 months ago "
Thank you so much for your positive feedback. We truly appreciate it and We are happy everything looks good and you guys love it!! Thank you so much! And look forward to helping you with your future flooring projects.
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5.0
2 months ago Awesome service! "Stopped in one day to talk about the big box stores, ended up hiring Kenny's to install flooring in my 15x13 home office. They took the time to address my concerns about the non-level concrete, went way above and beyond to bring in a guy with 40+ years' experience to level the floor (way cheaper than I thought it'd be), and installed the flooring in 2 hours. We absolutely love it! Would most definitely recommend to anybody for any job."
2 months ago "
Thank you so much for your positive feedback. We truly appreciate and so happy everything looks great!! Thank you again. We look forward to helping you with any future flooring projects. Have a great day
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5.0
2 months ago Great service!! I highly recommend this store! We just moved and had to work on a budget and Kenny's made it happen! No pressure and very helpful. The installers did an excellent job too! I will only go there for future purchases. I love the new carpet I picked and great padding!
2 months ago "
Awe Thank you so much for your positive Feedback. We truly appreciate it and look forward to helping you in the future.
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5.0
2 months ago The guys did a fantastic job "I have used Kenny's for 24 years, never been disappointed."
2 months ago "
Thank you so much for your Positive feedback!!! We truly appreciate it!!!
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5.0
2 months ago This customer did not leave a comment.
5.0
3 months ago Excellent overall service Had wall to wall carpet installed through whole house.
3 months ago "
thank you so much for your positive feedback. We here at Kenny's Floors truly appreciate it and look forward to help serving you with any future flooring needs.
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5.0
3 months ago Carpet installation "As always, Kenny's Flooring and their wonderful staff give us 10 + service. Wouldn't think of going anywhere else. Very grateful for many years of friendship."
3 months ago "
thank you so much for your positive feedback.. We truly appreciate it!!!!!!!
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5.0
3 months ago Everything you could ask for After shopping around for carpet I ended up going with Kenny's. He assured me that not only would they be there for the shopping and install but also if anything went wrong in the future. It is nice to know that not only are they going to be nice now but also there if I need them. I made the right choice
3 months ago "
Thank you so much for your positive feedback. We here at Kenny's Truly appreciate it and look forward to helping you with any future flooring needs.
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5.0
3 months ago Love My New Bedroom Floor The installers showed up on time and worked quickly. My new floor looks perfect. And I know I'm fussy!
3 months ago "
Thank you so much for your positive feedback. We truly appreciate it. We look forward to helping you with your future flooring needs.
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5.0
3 months ago We just used Kenny's flooring for our basement stairs. We live in spring grove and I pass by there store almost everyday. I called right when they opened, received a rough number for the project. My wife and my three gals...that all still under 5 (God Bless, no idea how she does it) went into the store picked out a carpet out of the remnants....(too save some green). And wal-la. They had it installed within three days. Perfect execution, great clean job all around. I told them that we would be loyal customers but explained that's the only spot in our house that has carpet. Still they made us feel like we just bought the most expensive carpet and got a whole house of it. Wonderful service, thanks again guys for all your help. We will be sure to recommend you to anyone looking for a great floor covering company. Nice Job, keep up the great care.
5.0
3 months ago Very Happy "Great customer service, quality product, and quick install."
3 months ago "
Thank you so much for your positive feedback. We truly appreciate it! and look forward to helping you with your future flooring needs.
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5.0
3 months ago Professional service Satisfied with the service & installation. Installer was very professional.
3 months ago "
Thank you so much for your positive feedback. We here at Kenny's Floor Covering truly appreciate it! We look forward to helping you with your future flooring needs.
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5.0
3 months ago Outstanding Work! There are other choices of floor covering specialists but with Kenny's not only do you get treated very fairly and honestly but their install work is the very best you could ask for. Keep up the great work guys! We will be back for any future needs.
3 months ago "
Thank you so much for your positive feedback. We here at Kenny's Floor Covering truly appreciate it!!! We look forward to helping you with your future flooring needs.
"
5.0
3 months ago Great Customer Service! "We needed a quick turn around and an affordable price to have our basment floors carpeted. Kenny's was on the spot! Amazing customer service, very accommodating to a mom walking in with three small children. Thank you Kenny and Sarah for all your help, and Gary for the install!!! We will definitely refer you to anyone that needs flooring services!"
3 months ago "
Thank you so much for the positive feedback! We truly appreciate it and look forward to helping you with your flooring needs in the future!
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5.0
3 months ago GREAT LOCAL BUSINESS KENNY'S INSTALLED OUR WOOD FLOORS FOURS DAYS AGO AND WE COULD NOT BE HAPPIER. FROM THE STAFF AT THE STORE TO THE INSTALLERS IT WAS A GREAT EXPERIENCE. WOULD HIGHLY RECOMMEND KENNY'S TO ANYONE LOOKING FOR THEIR FLOORING NEEDS.
3 months ago "
Yay thank you so Much Dave and Lynel for your positive feed back. we truly appreciate it and look forward to helping you in the future with your flooring needs.
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5.0
3 months ago Great experience! Everyone I dealt with was knowledgeable and courteous. The entire process was smooth and easy.
3 months ago "
thank you so much for your feed back!!! We greatly appreciate it! and look forward to helping you with your future flooring needs.
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5.0
4 months ago Friendly and professional "From the moment I walked in the door , the store atmosphere put me at ease . Not only was I was astounded by level of professionalism and knowledge related to the products but the friendly personal attention I received allowed me to make decisions without the anxiety that can accompany this task."
4 months ago "
thank you so much for your positive feedback!!! We look forward to helping you with your future flooring needs
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5.0
4 months ago Great Service all the way around! "From the first minute I walked into the showroom door till the last installer walked out my door, this was a great experience. Let's face it, replacing your carpet is no picnic, but they made it so much easier. And affordable."
5.0
4 months ago very pleased We are very pleased that we chose Kenny's. Everything went well and the new carpet looks great.
4 months ago "
Thank you so much for your positive feedback. we look forward to helping you with any future flooring needs.
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5.0
4 months ago Great Experience "Kennys was rated as Best of Carpet services in a news paper survey, so my wife and I decided to drive the exta miles, passing a number of other carpet companies, to check them out. It was a good decision because everyone from the sales staff to the owner were very helpful in guiding us thru the decision process. We have not purched new carpet in 20 years so we were in need of a lot of info. We had two floors of carpet installed in our home and by our request, the installation was completed two days. This allowed us to move furniture and organize as the install took place. The installation crew were very helpful and professional, and cleaned up the area."
4 months ago "
Thank you so much for your positive feedback. We greatly appreciate it and we are so happy that you and your wife love your new Carpet. We look forward to helping you with your future flooring projects.
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5.0
4 months ago Great Service Had our porch recarpeted and they did a great job. In and out in a day.
4 months ago "
Thank you so much for your positive feedback. we greatly appreciate it and look forward to helping you in the future with your flooring projects.
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5.0
4 months ago Great Experience! "This was our first time using Kenny's. We shopped there because it was a local, home-town, small business and we were very satisfied. We will be repeat customers. The staff was very knowledgeable, friendly and the installment was timely and turned out beautiful."
4 months ago "
Thank you so much for your positive feedback. We appreciate it and we look forward to helping you in the future with your flooring needs.
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5.0
4 months ago "Amazing service, love, love them all." "We put new flooring in on our first floor. They where kind, sweet, very respectful and quick. We where told 3 says it was done in 2. I couldnt imagine being amy happier with the work provided. THANK YOU ALL AT KENNYS."
5.0
4 months ago Great Service Kenny and his daughter came to measure my house and I felt like I had two family members over. Explained everything very clearly and was even willing to the install while we were on vacation. I would highly recommend them to anyone looking to install any new flooring.
4 months ago "
Thank you so much for your positive feedback. We look forward to helping you with any of your future flooring!!
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5.0
4 months ago Great job! Were here last week. The carpet and flooring look terrific! Professional work! Would and will highly recommend!
4 months ago "
Thank you so much for your positive feedback!!!! We are so happy everything looks terrific. Thank you so much and we look forward to helping you again with your future flooring
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5.0
4 months ago Quality Workmanship could not be happier. the service and quality of the install was outstanding. have been using kennys for many years and will continue to use them. it is a wonderful family friendly business.
4 months ago "
Thank you so much for your positive feedback. We greatly appreciate your positive feedback and look forward to helping you with your future flooring projects.
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5.0
5 months ago We've used them twice now. This family owned and ran business is the best! From the sale to the installation, best deal and the best customer service. We will never how elsewhere!
5 months ago Thank you for taking the time to write such a nice review. We always enjoy working for you.
5.0
5 months ago This customer did not leave a comment.
5.0
5 months ago Best flooring company ever! Every employee is simply amazing, words cannot explain how great Kenny himself is. Thank you so much for the new carpet my husband and I appreciate it more than you know.
5.0
6 months ago Great people and customer service. Made up my mind after 3 or 4 visits. My new carpet is beautiful
6 months ago "
So happy you love your new carpet. We greatly appreciate your positive feedback! thank you so much!
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5.0
6 months ago We just had new floors installed by Kenny's Flooring. We chose Mannington Adura this is what they call LVT, luxury vinyl tile, we chose this product for its high quality and very real look to wood, with 4 kids and 3 animals I wanted something that would wear very well and was water resistant. We chose Kenny's because of their exceptional service and expert installation. I couldn't be happier with the whole process.
5.0
6 months ago Awesome company! "First time buyer from Kenny's. The owner himself works the store and helped us with our carpet selection based on our needs. Showed us many options, described various features and took into consideration our budget and time needs. Thanks so much, we will be back"
6 months ago "
Thank you so much for your positive feedback. We greatly appreciate it and we look forward to working with your future flooring.
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5.0
6 months ago Wonderful to work with!! So helpful and ultra professional. Loved working with Taylor from beginning to end!
6 months ago "
Thank you so much Missy for your positive feedback. We appreciate it here at Kenny's.
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5.0
6 months ago Great Carpet We used Kennys to carpet our entire home and we love it. His guys did a great job with the install! They worked fast and did a neat job.
6 months ago "
Thank you so much for your positive feedback!!!! We truly Appreciate it!!!
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5.0
6 months ago Great company Wonderful company. Would highly recommend and use again.
6 months ago "
Thank you so much for your positive feedback! We truly appreciate it! We are always here to help with your flooring needs and look forward to any future projects of flooring.
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5.0
6 months ago Excellent job!!!! "I came in to Kennys looking for replacement carpet for a room in the house we had just purchased. I was able to find a nice stock carpet, at a reasonable price. They installed the carpet less than a week after making my selection, even though I told Kenny there was no hurry. The guys did a great job with installation, and even VACUUMED after they were done!!!!!! (The guys in my house very seldomly vacuum). All in all, we will be using Kennys again - hopefully in the near future."
6 months ago "
Thank you so much for your positive feed back. We truly appreciate it! And we look forward to helping you out in the new future of your other flooring needs.
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5.0
6 months ago Super job! "They were very professional, did beatI fully job,and cleaned up when they were done."
6 months ago "
Thank you so much for your positive feedback. We truly appreciate it!!!
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5.0
6 months ago Great service They were great I glad we fund theme. We fund theme by going up and down the road. Great people.
6 months ago "
Thank you so much for your positive feedback!!! We truly appreciate it!!!
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5.0
6 months ago Excellent service. Excellent service. The office made me feel like family. The two gentelmen that installed my carpet were extremely professional and listened to my request for booties with no problem. We will always use Kenny's for any needs from this point on! Everyone I have talked to regarding my experience will also be choosing Kennys
6 months ago "
Thank you so much for your positive feedback. We appreciate it and look forward to be helping you out with your next flooring project here in the future.
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5.0
6 months ago Great experience Sales person was very helpful when we purchased material. installers arrived on time with correct rug. They were very nice to work with. We would buy again in the future.
6 months ago "
Thank you so much for your positive feedback. We appreciate it!!! We look forward to helping you out with your next flooring project in the future.
"
5.0
6 months ago Great Service! My wife and I purchased carpet from Kennys. The sales person Sarah took her time showing us all the different types of carpet there were. She answered all our questions. We love Kenny's!
5.0
7 months ago This customer did not leave a comment.
5.0
10 months ago These guys rocked. Could not have been any easier. I will definitely call them again...
5.0
10 months ago From the time we walked into the showroom to the end of the installation, we were incredibly impressed & beyond satisfied. Kenny & Taylor are very knowledgeable & passionate about their business & their customers. No question was too difficult or silly. We got all of the answers we wanted; shown a variety of carpets without feeling overwhelmed or pressure for upselling; & their prices were competitive. In addition, part of the padding sales are donated to charity. How great is that?Dan & Jay installed the carpet & were amazing! They were quick; professional; & cleaned up afterwards. The 2 worked so well together!This a local business who's been around for over 20 years & been voted THE best or one of the Best of the Fox several years in a row. This peaks volumes of why anyone should check this local business out for their flooring needs.When we have other projects or know of anyone who needs this service, we will definitely use & refer them. Thank you for everything, Kenny, Taylor, Dan & Jay!!
10 months ago Lisa, (and Chris, hawkeye), We want to thank YOU! I had a great time working with you both and I'm so happy that you enjoyed your experience. We hope to see you soon. Thank you so much! -Taylor
5.0
last year Kenny's Floor Covering is an excellent example of why we need to shop our small businesses...they are family owned and operated and genuinely care about and appreciate their customers! They provide a lifetime of experience and knowledge, having all grown up in the flooring business and very competitive pricing with the added advantage of dealing with a business who will know and care about YOU! Why shop anywhere elsewhere? Support Kenny's and they will not only support you but the local community and charities too.
5.0
last year Kenny's staff is friendly and professional. The price was fair and the work turned out great! We are very pleased with our new floors.
5.0
last year We needed carpet with a quick turn around and made the call on a Friday and had appointment the next day with options and pricing. Could not ask for better experience. Once order was place installation was also exceptional and done within a week. Would definitely go back and recommend them.
2.0
last year I visited the store twice. The first time I left after telling the owners daughter and other salesgirl that they weren't listening when I told them I didn't like a tile and they kept trying to sell it to me. The second visit I said I just wanted to look for myself and would ask questions if I found something I liked. When I asked the daughter for a price on a tile, she replied "You came back." I said it was hard because my first experience wasn't good and reminded her that I'd felt neither she or the other girl had listened and that I felt they were trying to push me into buying tile I didn't like. She stared at me then responded "I don't understand?" I told her that she still wasn't listening, that I just explained the problem twice. I then went on to say, "You just couldn't bring yourself to say 'I'm sorry' which would have been a smart to say, even if she didn't mean it!" She just stared an uncomfortably long time at me until I said " it would have been so easy to say it instead of staring at me" I'm done and won't return. If I'm spending money I want to feel good about the whole experience.
5.0
last year Did a awesome job in carpeting and flooring in my new house!!! Thank you so very much Kenny!!!!!!!!!! Very much appreciate it!! Thank you!!!
5.0
last year Great friendly and reliable service. Very pleased with our flooring!
5.0
last year We are so happy with our new carpet installed in our basement and look forward to working with Kenny's to replace our 2nd floor carpeting in the near future!!
5.0
last year Kenny's BY FAR not only provides the best customer service in town but also the best prices, service and selection as well! Don't waste your time or money going elsewhere for your flooring needs. We saved $3,000 by choosing Kenny's and we got a better grade carpet and padding with our savings. Their installation team is also top notch and provides attention to detail I have never experienced with other carpet install jobs. Kenny's installers fixed every single squeak we had in our subfloor prior to putting down the padding at no extra charge. From start to finish Kenny's made our flooring measure, purchase and install the best experience we have ever had. We love Kenny's and recommend them to everyone! Thank you Kenny's!
5.0
last year We are so happy with our new flooring from Kenny's. They did such a great job!!
5.0
last year This customer did not leave a comment.
5.0
2 years ago Kenny' Floor Covering will not let you down, as they are the best around !!
2 years ago aww Sandy, thank you!
5.0
2 years ago Great family-run business here in McHenry. So nice to have the option to shop locally rather than having to go to the big-name stores where you certainly get what you pay for. Everyone is very personable and always ready to help! I certainly would have to disagree with the previous review...I feel like you were fishing for a reason to give a bad review. Kenny is very professional and the quality of services provided each time I've used them has been exceptional.
5.0
3 years ago Very reasonably priced! Great customer appreciation! Best flooring place! Will be using Kenny's in the future to make our house look beautiful :)
5.0
3 years ago Kenny has come through for me every time! His product and service quality are unmatched. Honest and trustworthy.
5.0
3 years ago Best in the Bussness, Kenny's Floor Covering is Quick & fast, Much better then Empire Carpet Or Luna. You're silly if you don't go with Kenny's Floor Covering. I'm one happy customer & a Customer for life. Thank you Kenny!
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago One word for them awesome. Sales and customer service department . Family run business and people that care.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Kenny's Flooring just installed the most beautiful Armstrng floor in my condo. They were very professional, completed the installation in 2 days, left everything the way they had found it. I can't wait until I can hire them again. Their prices are reasonable and they certainly know what they're doing.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
1.0
4 years ago We'd heard great things about Kenny's, so we went to look at engineered floor samples and get an in-home estimate. The owner and staff were friendly and warm. Then, everything changed. We had several questions we submitted to them via email. No reply for 4 days. So, I finally called to see why we hadn't heard anything. We got a terse answer back, only partially answering our questions, and adding that "they'd been extremely busy" and "if this was so urgent we should have called and said so". ?? They made us feel more like an intrusion rather than a valued customer. We ended up choosing another family-owned flooring company. Kenny's owner emailed to ask why, and I explained. This caused a flurry of emails from him, 4 of them in the space of 4 hours, all of them combative/defensive/angry, and each one stranger than the last. (He was answering things I'd never even asked, and one email even contained some old newspaper clipping written by some unknown guy explaining that a flooring store should never let customers take home flooring samples - they'll lose the sale). There is something really 'off' with this owner. If he contacts me again, I'm calling the cops to file harassment charges. And I certainly do NOT want him, or his crew inside my home. His crazy ramblings scare me.
5.0
4 years ago Great local store, everyone is so friendly, great selection, and my new carpet looks great.
5.0
5 years ago We just had new floors installed by Kenny's Flooring. We chose Mannington Adura this is what they call LVT, luxury vinyl tile, we chose this product for its high quality and very real look to wood, with 4 kids and 3 animals I wanted something that would wear very well and was water resistant. We chose Kenny's because of their exceptional service and expert installation. I couldn't be happier with the whole process. Thank you Kenny and Dan Kinzie.
5.0
5 years ago Friendly Kenny and his staff are a pleasure to work with, they go above and beyond to be friendly and helpful. I highly recommend them!
5.0
5 years ago I bought a remnant on sale and was treated as if I made a thousand dollar purchase!

Store Information

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SHAW FLOORING ALLIANCE
3812 N Richmond Rd Ste A
Johnsburg, IL 60051-5457
Hours Mon/Thur 9am-6pm
Fri 9am-5pm
Sat 9am-4pm
Sun Closed

Flooring

  • Carpet
  • Tile & Stone
  • Hardwood
  • Laminate
  • Resilient
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