The Flooring Source
Proudly Serving: Middleton, Hathorne, Danvers, North Reading, Topsfield, Lynnfield, Peabody, Boxford, North Andover, Reading, Wenham, Andover, Wakefield, West Boxford, South Hamilton Areas
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
2 months ago
4 months ago
We had a floor redone by Floor Source in August 2016, and could not be happier with the end product. Steve was very helpful, knowledgeable, as was his staff, and we felt that their professionalism carried through from sales to the last minute of installation. We selected a vinyl flooring that replicates wide barn board beams, and it is amazing how much it looks like the old fashioned, worn barn floors, with many authentic nuances within the individual panels. We chose this for a room that opens up to the outside, so the vinyl was recommended as a floor that can hold up to moisture from outside, unlike laminate. Two installers tackled the job in less than a day, and their skill was evident, as well as their commitment to doing a very thorough and professional job. I would absolutely recommend Floor Source for any flooring that you might be considering. They beat the big guys by 100% professionalism and follow-through which counts for a lot these days. Lisa Frackleton, Peabody, MA
4 months ago
Steve at the Flooring Source worked patiently with us to select the right flooring for several rooms in our house. He was extremely accommodating with our schedule and promptly returned our phone calls. He visited personally to check the quality of the work (which was great) and made sure that we were happy with the results. I highly recommend the Flooring Source!
5 months ago
We just moved into a new home and used The Flooring Source for wall to wall carpets and it was a project with barely any notice. The Flooring Source made it happen and we couldn't be happier our new carpet is so soft and beautiful! We are so happy we just ordered area rugs for other rooms in the home!
5 months ago
Thank you Coleen and Chris best of luck with your beautiful new place . I will never forget the view from your deck.
12 months ago
We had a great experience with carpeting from The Flooring Source. The staff was very knowledgeable and helpful. The installers were very professional and we felt like we had great customer service throughout the whole process. We would highly recommend The Flooring Source!
12 months ago
Steve has done a number of rooms/jobs for me and I am never disappointed. From recommendations to transactions to installations, it's THE best. He is my go-to for all things flooring, and after enough shopping around over the years, I no longer comparison shop. One and done. I've sent friends to Steve over the years and they are consistently thrilled by his work, product and prices. Thank you for making me look good, Steve!
We had a very positive experience with The Flooring Source ... from the well-stocked showroom to the salesman who came to our house for measurements to the installers to the floor itself. As soon as the installers arrived, they went right to work. They put in long hours and they were pleasant, professional, and respectful at all times. We love our beautiful, new tile floor that is installed in our kitchen, bathroom, and back hall. We highly recommend The Flooring Source!
Thank you Louise for your business and your positive review, we appreciate it very much.We look forward to see you in your next project.
I wish I could give more than 5 stars. Working with The Flooring Source has been one of the best customer service experiences I have encountered. Steve made picking the right floor relaxing and fun - and we felt informed and excited about our purchase when we left. His team of installers was polite, friendly, meticulously clean and their work was stunning. I will absolutely continue to work with Steve and his team in the future.
We just had hardwood flooring installed. The floor is stunning! I would highly recommend The Flooring source to all of my friends and family. Steve is amazing! Super attentive, knowledgeable, and responsive. I could not be happier!! They are coming back to carpet the rest of my house I can't wait!!
Thank you Keri for taking the time to do this.
Long before I had the pleasure of meeting Steve, I admired his floors in many of my clients homes. They all gave Steve glowing reviews and highly recommended The Flooring Source for my next remodeling project. So when my husband and I decided to update the old carpeting in our walk out basement, we naturally went to The Flooring Source. Steve was so patient with us and gave my husband many samples to take home. He spent time with him discussing the best option for our basement. The floor looks great and Steve exceeded our expectations. I highly recommend The Flooring Source - the showroom is beautiful and Steve is exceptional at his craft. Karen Young Middleton Resident
Best place to get any new floor. Wonderful, knowledgable personal service in the store & fantastic installers! We now have 6 out of 9 rooms done by them & the installers listen to our specific needs & are capable of doing things outside the box. They even came to install carpeting & didn't wake the twins from their nap.
Thank you guys for your loyal repeat business
3 years ago
My husband and I were finishing our unfinished basement and were looking for the best options for flooring for a not so perfectly level basement floor. We went to the Flooring Source as our first stop in searching for the right floor. We visited a couple other flooring stores in the surrounding areas and we ended up back where we started. The reason we went back to the Flooring Source was because the customer service and knowledge was untouchable. The owner was the first person to help us when we walked in the door. Instead of pushing us to purchase something expensive right away, he first listened to our situation, and then pointed us in the right direction on what the best products would be to use in our basement. He understood what we were looking for in terms of price range and in quality. He was extremely knowledgeable and helpful in our process of finding the best flooring for our basement. He did everything he could to get us the best pricing for the specific flooring. He told us that if we had it delivered to their store it would save us in freight cost, so we had it delivered to the store. When the flooring came in, he called us and wanted to deliver it to us... for free! We would absolutely shop there again for all kinds of flooring!
3 years ago
3 years ago
3 years ago
4 years ago
Great company!! Steve is a very honest and generous guy. He not only gave us a good price on the carpet but also let me barrow his drill to fix my backsplash and his guys fixed my closet doors which was a huge surprise (I've been trying to fix them forever)