CARPET VILLAGE

4.4
|
16 Reviews
Carpet Village, Hardwood-Ceramic serving central Maryland since 1978. Beautiful showroom, excellent service, low prices, free in-home estimates, residential, commercial, government and new constructi
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Carpet Village Inc 2710 Mountain Rd Ste 3, Pasadena, MD 21122-2068 410-255-9099 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.4
|
16 Reviews

Reviews


5.0
5 months ago This customer did not leave a comment.
5 months ago We got our carpet in 1999! We still receive compliments on the quality! Highly recommend this company!!
5.0
5 months ago This customer did not leave a comment.
5.0
5 months ago They have replaced flooring in every room in my home- carpet, hardwood, laminate, vinyl . I would never shop anywhere else�
5.0
5 months ago Great customer service and very knowledgeable about the variety of products they offer.
5.0
5 months ago Steve and Carpet Village were great to work with. The hardwood they installed throughout our main level looks amazing! We get compliments after compliments from our guests. Do yourself a favor and contact them for all of your flooring needs.
5 months ago Best place to get your flooring needs. The staff at
3.0
6 months ago Carpet Village Original Review: 11/07/2016 (1 Star) Updated Review: 11/9/2016 (3 Stars): I requested Carpet Village come in, sand/refinish my hardwood floors and also replace some shoe molding. Stephen was very helpful with providing estimates and I went ahead and decided to go with them. They were able to complete the work within a week which worked out perfectly with my schedule. Unfortunately, after reviewing the work that had been done, I was very unimpressed. Bad shoe molding was used, a boot print was left in the wood, marks were left on the walls, and there were places on the hardwood that were clearly not sanded. They also managed to trip the power and failed to mention anything to me about it. I was not able to enter the home for a couple of days because of the floors, so the puddle under the fridge was a nice surprise as well as the spoiled food inside the fridge. I immediately contacted Stephen and he expressed concern and ensured me all these problems would be taken care of immediately. I reluctantly agreed to give them a second chance. The second time around, the floors looked much better and they managed to fix many of their mistakes. Unfortunately, if you are at the right angle you can still see the boot print, there are still some areas where the floor was sanded a bit uneven, and there are places where the shoe molding was placed very unprofessional like. I was charged the original amount we agreed upon but was given a bottle of floor cleaner. (I am a man of my word and accepted to pay them a specific amount; and although I do not believe they kept their end of the deal, I'll keep my word.) Overall, very nice folks running this business, but unfortunately the contractors they hired to represent their company did a sub-par job. I may use them again in the future for the simple fact that when I pointed out their mistakes, they were quick to address them and were very professional the whole time.
5.0
7 months ago The best thankyou Steve n your staff.
5.0
7 months ago Great Service! Our carpet was picked, ordered, and installed in under a week. Every person we dealt with were extremely knowledgeable about the products they carried. We told them our budget, and they gave us their picks, which were all great quality carpets. Highly recommend their services. It was a pleasure to do business with them!
5.0
2 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
2.0
4 years ago This customer did not leave a comment.
3.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
6 years ago Carpet Village provides wonderful customer service. I purchased a marble medallion from an online source and carpet village installed the medallion, They helped me decide where to place the medallion and showed me a great selection of marble tiles to compliment the medallion. If you are looking for interesting tile, marble, ceramic or hardwoods, this is the place. I'll have them install bamboo flooring soon.
3.0
6 years ago I am amending my April 7th review. I spoke with the owner and he has promised to work with us until we are satisfied. I believe he will keep his word and that pleases me. We have to buy the new molding Carpet Village is going to install it and also install our paid for quarter round. I am excited to have this job completed and can't wait to see how great everything will look.

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