CAWOOD FLOORING SYSTEM

4.5
|
26 Reviews
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Cawood Flooring Systems 10852 Millington Ct, Blue Ash, OH 45242-4017 513-791-9662 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.5
|
26 Reviews

Reviews


5.0
5 months ago Cawood Flooring owner, Jeff Cawood, is amazing to work with! He knows the products he sells and has a very knowledgeable staff! The flooring crew does an amazing job at laying carpet, very professional and the carpet looks great!! We couldn't be more happy with the product and the service as well as all of the Cawood Flooring staff! We have used Cawood Flooring for all of our upgrades over the years! Thank you!!
5.0
6 months ago This customer did not leave a comment.
5.0
last year We can't say enough positive things about Cawood Flooring and the installation of our new hardwood floors right before Thanksgiving. From Jerry to Jeff to the guys that installed our hardwood, they provided exceptional customer service, were professional, friendly and went above and beyond. The guys that installed our new floors were fast, efficient and very detailed. They moved the furniture and put it back and cleaned the whole space when they were done. I would highly recommend them to anyone! We couldn't be any happier with our new floors and their level of customer service is hard to find.
5.0
last year We were getting ready for a bridal shower and needed to replace carpet. Cawood Flooring's staff was amazing at helping with colors, the type of carpet to look at and bent over backwards to help us with samples. They scheduled us in in a short amount of time and the carpet crew did fantastic work! I highly recommend Cawood Flooring as they really are about their customers and what they need! We are still loving our new carpet! Karen Schiffer
5.0
last year I have never been happier working with any other flooring company. Jeff Cawood is very knowledgeable and will do his best to work within your budget. This long-standing neighborhood flooring retailer sells quality carpet, flooring and blinds. They strive to provide excellent customer service, have fair & square pricing, and a knowledgeable staff and provide qualified installers. They have a tons of flooring options on display in their neat and tidy showroom and a good selection of brand name flooring options. Should you ever have a problem or complaint they will do whatever it takes to ensure you are completely satisfied. I highly recommend Cawood Flooring for your carpet needs.
5.0
last year Folks at Cawood floors are the best around. Can't say enough good things about their employees and the quality of service they give each of their clients. Did a great job at our house and have referred them to friends who have all said great things as well.
5.0
last year Cawood Flooring carpeted my whole home and did all my hardwood flooring. They are extremely professional and did an outstanding job!! I recommend Cawood Flooring to all my friends!
5.0
last year Jeff and Jerry were very helpful in selecting the carpet that was right for us. The installation crew was polite and accommodating. Most importantly, the carpet looks great and we're extremely happy with the results.
5.0
last year We absolutely love Cawood Flooring and the crew!!! They just finished putting carpet down upstairs and wood flooring in our great room! Friendly crew and amazing work! Michelle Schooley
5.0
last year Jeff was awesome. I just put in hardwood floors upstairs in my house. Best prices, service and quality. If you are looking for a reputable company I couldn't recommend anyone more than Cawood flooring.
5.0
last year This customer did not leave a comment.
5.0
last year Cawood Flooring just finished hardwood flooring sanding and refinishing and also a small carpet installation job for me. I was referred to them from my realtor - Patty Rohrkemper of Keller Williams. From a customer's perspective, I cannot imagine being more satisfied. All communication from Molly was pleasant and professional. I enjoyed my initial assessment with Chad and the guys that came to my home to do the job itself were great. They even moved my piano and other heavy furniture off the floors and much to my great surprise, they moved everything BACK when the job was through! (Something I was really dreading.) We were concerned about grooves worn into the hardwood from my Grandma's walker from 13 years of back and forth wear (it kind of looked like Talladega) and also a dog's urine stain that left a very noticeable permanent mark. Anyway, Cawood got all of those blemishes out and made selecting a new stain very easy for us by leaving a few samples on the freshly sanded wood. I feel like the price was very fair as well. Hire this company without fear.
5.0
2 years ago I love it when Facebook says ":tell us what you think"...well....I think Jeff, Molly and Ron are great people to work with. I enjoyed visiting their showroom and getting an opportunity to meet them too. Thanks again!!
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Cawood flooring is a very top notch outfit that gets the job done not only in a timely manner, but they also do such fabulous work! We have had SO many compliments on the job they did on our old hardwood floors. They are truly beautiful now! Another plus to this company is that they clean up their mess each day and were very professional throughout the completion of the job! I highly recommend this company to anyone in need with the confidence of knowing they will thank me later for recommending this outfit! Thanks so much Cawood Flooring for another job well done from one very happy customer!
1.0
2 years ago Is there an option for no stars?
1.0
2 years ago This is how Jeff treats his customers who have issues with their floors in their BRAND NEW home: this is a text straight from jeff to me, the one who "complains"This job should have never been replaced and i got it through calling in favors I helped you guys out! She has high moisture everywhere in there. But , no one ever seems to appreciate it what we did. She still complains after I helped her out. I won't do it next time. She can sit on moisture floors for eternity. I saved Somebody hundreds of dollars in flooring. She can be a little patient especially when she got a free floor!I paid 179k for my home so my floor was far from free.
2 years ago Thanks!! Will be sure to spread the word!!!
2 years ago What in the world??? Anyone I have ever known that has used Cawood flooring, has been thrilled! They are perfectionist professional and gets the work done at a very reasonable price!! (Must be confused with another company).
2 years ago Tricia, We are sorry you had a bad experience with Cawood Flooring Systems. We pride ourself on customer service. We do value your feedback.
2 years ago Tammy, the message above is a text your so called professional accidently sent to his customer....Absolutely no mix up!!!
2 years ago Jen... My experience and that of what I know of others who have used this company has always found them to be nothing but professional and caring. I'm sorry if something went wrong but I am just going by my personal experience with them along with a few others whom I know used them and were extremely satisfied. Have you personally had a bad experience??
2 years ago Tammy, I am definitely not confused with another company. The texts that I received from Jeff were far from good customer service. Put yourself in my shoes. If you received a text like this, I'm sure you would make sure everyone knew. I will never recommend Cawood and will be sure to let everyone know how unprofessional he was.
5.0
2 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago I have had the opportunity to meet with Jeff and his staff and it is wonderful to be able to have the comfort level knowing Jeff and his Company will not only do what they say they will do but exceed your expectations. Jeff should be your first call every time when considering floor covering, counter tops, or cabinets for your home or office.
5.0
3 years ago Jeff Cawood and his staff know their stuff! First quality products with the best warranty in the business. A must go to if wanting flooring or cabinetry
5.0
3 years ago I Love Cawood Flooring Systems! Of course, I am a little partial since I am the owner. All the personnel, the workers, and the installers work very hard and care about the families we perform work for. I couldn't ask for a better group of people!
3 years ago Looks like when its time to pull the carpet out of first floor, I'll be def calling you!!☺
2 years ago Doesn't seem that way when it comes to the Blevins family now does it????
2 years ago I LOVE the work they do .. Great outfit!
1.0
3 years ago Our experience with Cawood was horrible. They sold us a product that was not designed for our use, and then, they did not stand behind the flooring when it bubbled and separated from the backing. Cawood also did not install the product properly which contributed to it not withstanding the use for which it was purchased. The manufacturer also did not support the product. They like to say that "we chose the product" when in fact, we presented with the use we needed, and they suggested this flooring. After just a couple of years, it began to bubble, which it did without any resolving of the issue with them or the manufacturer, until we replaced it at our own cost. I would not buy from this outfit. They did not respond to phone calls, personal visits, nor did they keep the appointments they set up. All in all, not a reputable business in our community.
5.0
3 years ago Outstanding customer service and people who truly care about doing a great job for their customers. I have recommended Cawood Flooring for years...you will too!
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.