Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
This is an incredible company with outstanding professionals who care about their customers and the quality of the work they perform! I live in California and because of circumstances, I needed help having new flooring installed in a home in New Jersey while the owner was away on one day. Additionally, the flooring needed to be measured, ordered and installed all within a very quick 2 week time frame. They went to the home and helped select a material to use for the job. Communication back and forth with the company (Anthony & Tony) from California to New Jersey was very easy, they kept me up to date on scheduling and notified me when to expect the materials would arrive as well as the date we could schedule the installation.Fitting all within our necessary time frame. As does sometimes happen when you have to rely on suppliers, one of the items ordered didn't arrive on installation day. Anthony or Tony (I'm not certain who) got on the phone and called other providers and were able to track down the items needed so that the install could go on as planned and be completed in one day. While the homeowner was away, her new floors were installed and she came home to a completed project. The job was done expertly, in one day as promised and at a reasonable price.Their installers were left alone in the home during the majority of the job as we didn't have an alternative and they conducted themselves commendably. Most importantly they kept their word and did everything they could to make this project go smoothly and not be an additional concern for us. I've done substantial renovation on my own homes as well as for others and have rarely come across such a professional, reliable and kind organization. I wish their company was in my area!
2 months ago
Anthony was very easy to work with and the installers did a great job!
5 months ago
Great company to do business with!!
6 months ago
"The initial contact with Hoffman floors was so easy. They understood what I wanted, and helped me to find it. My new carpet was installed two days ago. The installers were so careful handling and moving my furniture, and my new paint job was not at all scuffed due to their respectful attitude.I highly recommend Hoffman, and will definitely go back to them for any flooring needs I may have in the future."
6 months ago
We are very pleased with the workmanship provided by the installers.
8 months ago
"they were efficient, thorough, helpful in putting things back when finished, and friendly"
8 months ago
The staff at the store and the installers were all excellent. They moved everything and not a mark on any wall. Installation is beautiful. Couldn't ask for better service and I would recommend them to my friends.
9 months ago
Anthony was helpful in making my selection, but not pushy. Materials arrived on time and at the price I was promised. Installation, which was done beautifully, was scheduled quickly and at my convenience. Highly recommend!
9 months ago
Super flooring experience!
"I just had wood installed throughout my dining room/living room as well as some new carpeting. I was very happy not only with the flooring itself, but with the efficiency, politeness and quickness of the installers. Not as happy with the scheduling glitches which changed around all my commitments several times. Attention to those details could have been better but overall, it ultimately was a very good experience."
9 months ago
this is our second time using Hoffman flooring. From the shopping experience to the end of installation it was an absolute pleasure. There workers are expedients extremely competent and pay attention to detail. I would highly recommend using their services for your flooring needs.
10 months ago
Fabulous Family Business
"As a realtor, I have used these wonderful folks twice in the last 3 months. They completely carpeted two townhouses for clients of mine. They sent a simply FANTABULOUS crew for installation. Professional and extremely hard working!!! I would never use anyone else!!!"
11 months ago
We are very happy with our carpet and the installers were very professional.
I had new Shaw carpet installed in my family room. Their installers came on time and did a flawless job!
Fabulous high quality service from a local business. Made a large carpet order for my house from them. Had an issue with an edge coming up in a high traffic area over a year later. They came back the same day I spoke with them and repaired it. When I asked how much the service charge would be, he told me zero, since I was a "customer". I wholeheartedly recommend you use this business for all your flooring needs.
Installed a floor and had to lift the toilet. Did not I reinstall it correctly and over time cause a leak thru my ceiling. Refused responsibility for the damage and told me to go thru my homeowners. Manager was nasty and condescending toward me and about my plumber who is excellent.
Hoffman floors is and always has been the place to go for exceptional service and the most innovative designs for all of your HOME ideas. They truly give you their undivided attention and are committed to see that their customers are thoroughly happy with everything!!!