Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
2 weeks ago
10 months ago
I will only buy flooring from contract interiors. Their installation and customer service are wonderful. I always recommend Contract Interiors to all of my friends and those seeking out flooring!
My experience with them has been excellent! We encountered a hiccup initially and Diana Castleberry worked hard to make things go smoothly. I will continue to use Contract Interiors for all of my flooring needs moving forward! A+++
Love working with this locally owned company. Used their products two years ago to replace carpet with laminate in several rooms of our home. This year finished up with last two rooms. Sean is awesome to work with and all installers are professional and very competent. Recommend highly.
Due to rain the tiles were cut in the garage which made quite a mess. I had to ask the employee to mop up the dust in the garage which she did with a rag but we had to redo it more thoroughly with a mop. No issues with the rug installation. I will return to Contract Interiors and I will definitely recommend you! Thanks for a job well done!
Easy to work with. Competitive prices. Excellent install team for carpet and hardwood flooring, which is what I had done
They were awesome!
Best in everything!
"We have used Contract Interiors for our lake cottage and home. They have the finest materials, great people, and talented workforce. Always a pleasant experience."
wonderful service and communication
I went to Contract Interiors after haven't issues with my flooring done by our builder. They were very helpful when correcting our flooring issues and helping choose the right flooring type for our home! They also installed our quarteround and did a nice job but I do wish it was painted a little better before instillation.
Good Service and Helpful
The sales rep was very helpful in choosing both a low budget but quality carpet for my renovation. They answered my questions promptly and explained any questions I had.
"We were extremely satisfied with our sales representative, Gwen! She was attentive, competent and cooperative. In addition, our tile installer, Chris, did an excellent job. We are completely thrilled with our new bathrooms. I wish I could say the same in reference to our carpet. Although we are satisfied with the quality of our carpet, we still have concerns regarding the installation. We have a seam line that is noticeable in our great room. This seam line is in the traffic lane from our entry to our kitchen. Our installer did return to check it out, he hammered it and said that it should settle down with time, humidity and traffic. We were told to give it time and let them know after a few months. We waited close to one year, still could see the seam line so we called to report as instructed. The installer and a representative of Contract Interiors did come to review our concern. We were told that anything that they would do to correct the problem could possibly make it worse, continue to wait, may improve with time. WE concluded that we were not going to have our problem solved, so we had better just accept the fact that the issue was not going to be resolved."
Stephanie in sales was very helpful and Mike the installer was attentive to details.
Stacey and Lonnie were great to work with! Very satisfied with my wood floor and tile in my bathrooms.
Great service and installation; start to finish
Stephanie in sales was very helpful and Mike the installer was attentive to details.
"I use them on all of my new homes, and all of my new room additions"
CONTRACT INTERIORS did a great job throughout our house with the carpet and flooring. We were especially happy with the ceramic flooring in the bathroom and walk-in shower! Absolutely AMAZING!!
A great job well done.
Contract Interiors did a fantastic job of laying bedroom carpet and kitchen vinyl in one day quickly and at a great price.
We Keep Coming Back
"My husband and I have used Contract Interiors several times over the course of the last 20 years. In the past year, we re-carpeted our whole house in Ft. Wayne, as well as floored a lake home we built in LaGrange County. I appreciated the service from Stephanie, the willingness of Stacy to give us a discounted price on the second home of the year, and the quality of the product remains outstanding."
We have used Contract Services twice in recent years and have always been 100 percent happy with their products and service.
"The overall results are good, some areas, great, but getting there was a challenge as we had to have 3 rooms repaired or redone."
"We have used Contract Interiors several times over the years and have been pleased each and every time. This was our biggest project to date, installing hardwood floors through most of our main level, and were thrilled with every aspect of the job. We recommend Contract Interiors without hesitation."
Great Service and Quality
"Contract Interiors did all of our flooring when we built our house in 1999, and we used them again when it was time to replace the carpeting. Always great choices, great help in making our selections and excellent installation. Pricing is very fair as well."
Very happy with finished results!
"From the in-office design folks to the installers, I was impressed. My kitchen, dining, and 1/2 bath received new vinyl flooring, and I couldn't be more pleased. I will use Contract Interiors again in the future."
"I have used Contract Interiors several times, most recently for a whole house install. Because our home is large, it required complicated and massive furniture moving and so we wanted the installation to be done over several weeks time. Contract was amenable to my schedule, had expert installers and offered many carpet options for us at a good price. Would absolutely use them again."
Great service. Excellent workmanship
"I have lived in Fort Wayne for 30 years. Many carpet changes. I would never call anyone except Contract Interiors. Excellent quality excellent workmanship. Thier employees are courteous, pleasant just really good men. Would never call anyone else."
"We built a new home, and had a couple estimates for flooring & tiled shower... Contract Interiors had the best pricing by far! Gwen was AMAZING... She was extremely helpful, and very patient too! Installers were flexible and worked with builder well-- and installation was top-notch! (I've seen a recently placed tile floor in another home-- can really tell the difference. Ours looks MUCH nicer!) We LOVE how it all turned out! Highly recommend Contract Interiors!"
Very happy with what was selected
I moved from Arizona to Indiana. I flew in and in one week I had to pick out all my selections from colors to flooring. The sales people were so helpful and in no time I found just I was looking for and it looks super.
"Contract interiors worked arounf oir office schedule, so as not to have to shut the office while remodeling"
Outstanding Customer Service.
"I could not be happier with the consultation and sales service provided by Mark Kolkman. He listened carefully to my requests and went beyond my expectations to locate the materials I wanted. In addition, he responded quickly and efficiently to all my follow-up requests and needs. He provided helpful suggestions throughout the process."
We have worked with Contract Interiors for close to 30 years. They have awesome service and we can always count on them to get the job done.
Overall great service and company to do business.
"Several places where the carpet met the hard surface floors, it wasn't tacked down properly. Brought it to there attention and it was fixed."
"The carpet, installation, and service far exceeded my expectations. Beautiful job! I would recommend Contract Interiors to anyone who needed flooring/carpet."
Great people to work with
We use them for all our flooring needs. Excellent service before and after the sale.
Carpet looks great and they moved everything back which is quite a feat with our big furniture and small house. Left everything very neat.
"Very professional ! Courteous, efficient, and good people."
"I needed to replace the carpet in the living room, hallway and the stairs. From the very beginning I was shown several options in colors and pricing. The carpet installers were prompt and did a wonderful job. I would definitely buy from them again."
Superior product and installation
The installers of my tile flooring were superior. They took extra care and gave me great looking floors. Carpet installers were also expert at their work.
Great Service and products.
"Jeff Gernhardt was a very conscious installer. The cortech floor is beautiful. We have had a lot of compliments on the flooring. The carpeting is great and the vinyl in the basement. Thanks Jeff and the rest of the crew for providing us we high quality service. They take pride in their work, which is more than I can say for some subcontractors. Keep up the good work. We will recommend you to people around the Lake. THANK YOU"
Best place for flooring in Fort Wayne
"We have used them 3 going on 4 times, and I will never use anyone else for flooring. From estimate to job completion, each job they have done for us has exceeded expectations. Our flooring consultant is amazing, and does a great job talking me down from super expensive options to options that fulfill my needs but also make sense to my husband as far as pricing. On top of that, he always remembers both of us when we call."
Used them for whole house and they did a great job.
Fantastic service and quality workmanship.
"We have used Contract Interiors for several jobs. They were/are fantastic people to work with. Our salesperson, Sean, is easy to work with and puts customer satisfaction as his highest priority."
2 years ago
I can't express how excited we are with our new floor. The guys that did the install were friendly, fast, and had everything clean up each night when we got home. They did an awesome job each night letting us know where we could and couldn't walk and what doors to use. It wasn't that much of an inconvenience and they left us options. We are well pleased with contract interiors from the moment we walked in the door until the moment we came home!!! We will definitely be back for our flooring needs and tell everyone that needs flooring about the GREAT SERVICE we received!!! Thanks again.