CONTRACT INTERIORS

4.7
|
82 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Contract Interiors 101 E Jacobs Ave, Fort Wayne, IN 46805 260-423-3674 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.7
|
82 Reviews

Reviews


5.0
3 weeks ago We had an exceptional experience with Contract Interiors. The install techs did a great job and we're helpful and friendly. The price wasn't the cheapest but was very reasonable and worth paying for. We will use C.I. the next time we need our flooring work. Keep up the good work! Thank you!
1.0
last month They were so rude
5.0
last month Great place to purchase flooring. Fair, honest sales staff and excellent selections on flooring.
5.0
last month Prompt, polite, trustworthy. Be aware gas stove won’t be re-connected, But everything else looked good! Thank you.
5.0
2 months ago Great options and knowledgeable help from the staff! Optional evening or weekend hours for appointments would be helpful.
5.0
2 months ago Always do good work
2.0
2 months ago Where is my carpet
5.0
2 months ago Thank you Lonnie!
2.0
2 months ago Where is my carpet
5.0
2 months ago Sean worked with us on flooring and tile for new home. He was very helpful in helping us put together choices that looked good together. Also, after couple days, I called and wanted to change my mind on different pattern. He was great to send me a pic so I could make sure was right pattern. We were very pleased working with him.
5.0
2 months ago Very helpful and knowledge staff!
5.0
2 months ago People are friendly and courteous
5.0
2 months ago Great experience!! Cory was great to work with!!
5.0
2 months ago Work was done professionally and in a timely manner.
5.0
2 months ago As always, pleased with the work you do!
5.0
2 months ago Great service! The floors look amazing!
5.0
2 months ago We were very happy with our visit and selections. Sean spent a lot of time with us, gave us some good, helpful suggestions and made the process very enjoyable. Would highly recommend Contract Interiors and especially Sean.
5.0
2 months ago Working with Gwen was a great experience. She made us feel like our project was the most important thing she was working on. Even though her schedule was busy, she took the time to answer all of our questions whenever we came in unexpectedly. Extremely good turnaround on our questions so that we could make decisions and get back to our builder.
5.0
2 months ago Sean was a huge help to us. There needs to be more people in this world like him.
5.0
2 months ago Awesome job great service friendly staff.
5.0
2 months ago Gwen is excellent
5.0
2 months ago Nobody likes to pay a lot of money for flooring BUT when it is easy to see the value in the purchase cost is secondary. We appreciate the sales and installation you provided. we will return next time we need flooring or tile. Thanks, Pat and Dianna Riley
4.0
2 months ago Very easy to work with and flexible schedules
5.0
2 months ago Gwen understood our vision, where I think sometimes we didn’t !!! We couldn’t have picked out our lovely tile without her!!!
5.0
2 months ago Excellent customer service!!! Patient and knowledgeable sales staff!!!
5.0
2 months ago Excellent customer service!!! Patient and knowledgeable sales staff!!!
5.0
2 months ago This customer did not leave a comment.
5.0
2 months ago So far so good. Looking forward to seeing the end results for the installation.
5.0
2 months ago Excellent service. Would use again. Lonnie is great!
5.0
2 months ago Appreciated Sean’s friendly and knowledgeable approach to sales. The product has not been installed yet. Hopefully the good service will continue!
5.0
2 months ago Jamie very passionate to serve customer...came to house with product to ensure match. We really appreciated the time and concern
5.0
3 months ago Used CI for roughly 7 projects and hey have been by far the easiest contractors to work with.
5.0
3 months ago This customer did not leave a comment.
1.0
5 months ago This customer did not leave a comment.
5.0
5 months ago This customer did not leave a comment.
5.0
6 months ago Great service. Great people. Great products. We thought we knew what kind of carpet we wanted, after talking to Stacy we learned there were other alternatives that would better suit our lifestyle. We couldn’t be more pleased with the color, look and feel of the carpet!
5.0
8 months ago This customer did not leave a comment.
5.0
8 months ago This customer did not leave a comment.
5.0
last year I will only buy flooring from contract interiors. Their installation and customer service are wonderful. I always recommend Contract Interiors to all of my friends and those seeking out flooring!
5.0
last year My experience with them has been excellent! We encountered a hiccup initially and Diana Castleberry worked hard to make things go smoothly. I will continue to use Contract Interiors for all of my flooring needs moving forward! A+++
5.0
last year Love working with this locally owned company. Used their products two years ago to replace carpet with laminate in several rooms of our home. This year finished up with last two rooms. Sean is awesome to work with and all installers are professional and very competent. Recommend highly.
4.0
last year Due to rain the tiles were cut in the garage which made quite a mess. I had to ask the employee to mop up the dust in the garage which she did with a rag but we had to redo it more thoroughly with a mop. No issues with the rug installation. I will return to Contract Interiors and I will definitely recommend you! Thanks for a job well done!
5.0
last year Easy to work with. Competitive prices. Excellent install team for carpet and hardwood flooring, which is what I had done
5.0
last year They were awesome!
5.0
2 years ago Best in everything! "We have used Contract Interiors for our lake cottage and home. They have the finest materials, great people, and talented workforce. Always a pleasant experience."
4.0
2 years ago wonderful service and communication I went to Contract Interiors after haven't issues with my flooring done by our builder. They were very helpful when correcting our flooring issues and helping choose the right flooring type for our home! They also installed our quarteround and did a nice job but I do wish it was painted a little better before instillation.
4.0
2 years ago Good Service and Helpful The sales rep was very helpful in choosing both a low budget but quality carpet for my renovation. They answered my questions promptly and explained any questions I had.
4.0
2 years ago Almost Satisfied "We were extremely satisfied with our sales representative, Gwen! She was attentive, competent and cooperative. In addition, our tile installer, Chris, did an excellent job. We are completely thrilled with our new bathrooms. I wish I could say the same in reference to our carpet. Although we are satisfied with the quality of our carpet, we still have concerns regarding the installation. We have a seam line that is noticeable in our great room. This seam line is in the traffic lane from our entry to our kitchen. Our installer did return to check it out, he hammered it and said that it should settle down with time, humidity and traffic. We were told to give it time and let them know after a few months. We waited close to one year, still could see the seam line so we called to report as instructed. The installer and a representative of Contract Interiors did come to review our concern. We were told that anything that they would do to correct the problem could possibly make it worse, continue to wait, may improve with time. WE concluded that we were not going to have our problem solved, so we had better just accept the fact that the issue was not going to be resolved."
5.0
2 years ago Stephanie in sales was very helpful and Mike the installer was attentive to details.
5.0
2 years ago Very satisfied Stacey and Lonnie were great to work with! Very satisfied with my wood floor and tile in my bathrooms.
5.0
2 years ago Great service and installation; start to finish Stephanie in sales was very helpful and Mike the installer was attentive to details.
5.0
2 years ago Great Service "I use them on all of my new homes, and all of my new room additions"
5.0
2 years ago VERY SATISFIED! CONTRACT INTERIORS did a great job throughout our house with the carpet and flooring. We were especially happy with the ceramic flooring in the bathroom and walk-in shower! Absolutely AMAZING!!
5.0
2 years ago A great job well done. Contract Interiors did a fantastic job of laying bedroom carpet and kitchen vinyl in one day quickly and at a great price.
5.0
2 years ago We Keep Coming Back "My husband and I have used Contract Interiors several times over the course of the last 20 years. In the past year, we re-carpeted our whole house in Ft. Wayne, as well as floored a lake home we built in LaGrange County. I appreciated the service from Stephanie, the willingness of Stacy to give us a discounted price on the second home of the year, and the quality of the product remains outstanding."
5.0
2 years ago Five Star We have used Contract Services twice in recent years and have always been 100 percent happy with their products and service.
4.0
2 years ago Good service "The overall results are good, some areas, great, but getting there was a challenge as we had to have 3 rooms repaired or redone."
5.0
2 years ago Wonderful Experience! "We have used Contract Interiors several times over the years and have been pleased each and every time. This was our biggest project to date, installing hardwood floors through most of our main level, and were thrilled with every aspect of the job. We recommend Contract Interiors without hesitation."
5.0
2 years ago Great Service and Quality "Contract Interiors did all of our flooring when we built our house in 1999, and we used them again when it was time to replace the carpeting. Always great choices, great help in making our selections and excellent installation. Pricing is very fair as well."
5.0
2 years ago Very happy with finished results! "From the in-office design folks to the installers, I was impressed. My kitchen, dining, and 1/2 bath received new vinyl flooring, and I couldn't be more pleased. I will use Contract Interiors again in the future."
5.0
2 years ago Solid company "I have used Contract Interiors several times, most recently for a whole house install. Because our home is large, it required complicated and massive furniture moving and so we wanted the installation to be done over several weeks time. Contract was amenable to my schedule, had expert installers and offered many carpet options for us at a good price. Would absolutely use them again."
5.0
2 years ago Great service. Excellent workmanship "I have lived in Fort Wayne for 30 years. Many carpet changes. I would never call anyone except Contract Interiors. Excellent quality excellent workmanship. Thier employees are courteous, pleasant just really good men. Would never call anyone else."
5.0
2 years ago Great experience! "We built a new home, and had a couple estimates for flooring & tiled shower... Contract Interiors had the best pricing by far! Gwen was AMAZING... She was extremely helpful, and very patient too! Installers were flexible and worked with builder well-- and installation was top-notch! (I've seen a recently placed tile floor in another home-- can really tell the difference. Ours looks MUCH nicer!) We LOVE how it all turned out! Highly recommend Contract Interiors!"
5.0
2 years ago Very happy with what was selected I moved from Arizona to Indiana. I flew in and in one week I had to pick out all my selections from colors to flooring. The sales people were so helpful and in no time I found just I was looking for and it looks super.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago very accommodating "Contract interiors worked arounf oir office schedule, so as not to have to shut the office while remodeling"
5.0
2 years ago Outstanding Customer Service. "I could not be happier with the consultation and sales service provided by Mark Kolkman. He listened carefully to my requests and went beyond my expectations to locate the materials I wanted. In addition, he responded quickly and efficiently to all my follow-up requests and needs. He provided helpful suggestions throughout the process."
5.0
2 years ago Awesome service! We have worked with Contract Interiors for close to 30 years. They have awesome service and we can always count on them to get the job done.
4.0
2 years ago Overall great service and company to do business. "Several places where the carpet met the hard surface floors, it wasn't tacked down properly. Brought it to there attention and it was fixed."
5.0
2 years ago Excelletn Service "The carpet, installation, and service far exceeded my expectations. Beautiful job! I would recommend Contract Interiors to anyone who needed flooring/carpet."
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Great people to work with We use them for all our flooring needs. Excellent service before and after the sale.
5.0
2 years ago Carpet installation Carpet looks great and they moved everything back which is quite a feat with our big furniture and small house. Left everything very neat.
5.0
2 years ago True professionals "Very professional ! Courteous, efficient, and good people."
5.0
2 years ago Beautiful carpet "I needed to replace the carpet in the living room, hallway and the stairs. From the very beginning I was shown several options in colors and pricing. The carpet installers were prompt and did a wonderful job. I would definitely buy from them again."
5.0
2 years ago Superior product and installation The installers of my tile flooring were superior. They took extra care and gave me great looking floors. Carpet installers were also expert at their work.
5.0
2 years ago Great Service and products. "Jeff Gernhardt was a very conscious installer. The cortech floor is beautiful. We have had a lot of compliments on the flooring. The carpeting is great and the vinyl in the basement. Thanks Jeff and the rest of the crew for providing us we high quality service. They take pride in their work, which is more than I can say for some subcontractors. Keep up the good work. We will recommend you to people around the Lake. THANK YOU"
5.0
2 years ago Best place for flooring in Fort Wayne "We have used them 3 going on 4 times, and I will never use anyone else for flooring. From estimate to job completion, each job they have done for us has exceeded expectations. Our flooring consultant is amazing, and does a great job talking me down from super expensive options to options that fulfill my needs but also make sense to my husband as far as pricing. On top of that, he always remembers both of us when we call."
5.0
2 years ago Great service Used them for whole house and they did a great job.
5.0
2 years ago Fantastic service and quality workmanship. "We have used Contract Interiors for several jobs. They were/are fantastic people to work with. Our salesperson, Sean, is easy to work with and puts customer satisfaction as his highest priority."
5.0
3 years ago I can't express how excited we are with our new floor. The guys that did the install were friendly, fast, and had everything clean up each night when we got home. They did an awesome job each night letting us know where we could and couldn't walk and what doors to use. It wasn't that much of an inconvenience and they left us options. We are well pleased with contract interiors from the moment we walked in the door until the moment we came home!!! We will definitely be back for our flooring needs and tell everyone that needs flooring about the GREAT SERVICE we received!!! Thanks again.