Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
3 months ago
We were referred to Diana from a friend and she was great to work with. Helped us find the right carpet to meet our needs, worked around our schedule to plan for measuring and installing the carpet and the installation guys were excellent. They went above and beyond to fix the squeaky spots in our floor and stayed late into the evening to get the large job done in one day. Will definitely use Carpet King when we need new carpets in the future!
9 months ago
Friendly and knowledgeable staff, great deals on everything.
This place is shady. My mom went to go pick out carpets here and finagled $200 from her for an estimate. After they showed her selections (these are all warehouse available carpets) and she didn't like any of their options, she asked for the money back as she didn't like any of the colors (only white and beige). They then refused to give her back her estimate money, saying that it would disrupt their order from their own warehouse! The manager then told her that he would give her the money back if she recommended new business to them. Thinking about going to the BBB and possibly small claims court. AVOID AT ALL COSTS.