CARPET ADVANTAGE COMPANY INC

4.4
|
22 Reviews
Carpet Advantage is the area's flooring covering leader. Visit our new showroom and we will prove it.
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Carpet Advantage 213 Industrial Ct, Urbana, IL 61802-6205 217-337-4980 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.4
|
22 Reviews

Reviews


1.0
2 years ago I agree that Ray is friendly, but I was sold inferior carpet that didn't even last 7 months and neither Ray nor the manufacturers will stand behind the carpet. I wouldn't recommend buying Dream Weavers' carpet or any other carpet from Carpet Advantage.
1.0
2 years ago I purchased carpet from this company and it began to mat within the first 6 months that I owned it. I had it professionally cleaned in hopes that would help, but it didn't. The carpet cleaner told me that the stairs were showing unusual wear and wouldn't come clean easily. I contacted the owner of Carpet Advantage and it took 6 months and a lot of prodding from me for him to find out that the manufacturer wouldn't stand behind the carpet. It is more than disappointing to spend 4K for carpet to have it look 10 years old after the first year. I would never buy from this company again or the manufacturer, Dream Weavers.
5.0
2 years ago I went and bought carpet for my business today and I wouldn't EVER send ANYONE anywhere else. Ray was amazing! Do not waste your time going anywhere else. Take it from another local business owner. Best customer service around!
5.0
3 years ago After visiting numerous tile stores in the C-U area, we stopped at this store. Ramie not only was extremely helpful, but he worked with us on the prices. I would highly recommend this store for their excellent customer service!
5.0
3 years ago very professional "I felt comfortable with your brother in law in our home , I feel this is important with not always being there. I think he did a great job. and Merry Christmas."
5.0
3 years ago I highly recommend working with Ray Price and installation as promised. Great work Ray.
5.0
3 years ago Great service! "Super easy to work with! Friendly sales people and very willing to work with your situation. Highly recommend shopping there and will do so again if need be. BTW, I gave 5 stars on the installation process as I am sure they would have done a great job. But we had another installer do ours for us."
3 years ago " Thank you for taking time out of your busy day to do this review.Ray Lantz "
5.0
3 years ago Excellent job Helpful when choosing flooring and efficient and professional when installing. They are very concerned about being sure you get what you want. I will use them again and recommend them to friends.
3 years ago " Thank you for taking time out of your busy day to do this review.Ray Lantz "
5.0
3 years ago Honest and excellent service I had another company measure and give me an estimate for carpet for my house. When I started asking questions about my estimate like what is my square footage they got offensive but showed me the numbers anyway. I went to Carpet Advantage and ended with a better grade of carpet and pad plus it was cheaper due to their measurements (which Ray measured and emailed a detailed estimate) by being over 100 square feet less. I will always refer friends and family to Carpet Adavantage from now on.
3 years ago " Thank you for taking time out of your busy day to do this review.Ray Lantz "
5.0
3 years ago New carpet I was very happy with every thing we had done. From picking out the carpet that we really wanted to the price and then the great install. Eveything went perfect. Id use them again for sure. R
3 years ago " Thank you for taking time out of your busy day to do this review.Ray Lantz "
5.0
3 years ago Knowledgeable staff / dedicated to great customer service!
3 years ago Thank you!!
4.0
4 years ago Great pricing and customer service!!! "I wanted to carpet 2 areas on a budget. I spoke with Ray and he was very helpful in guiding me to carpet that workd fir me and got both areas done on budget. I had looked at other places and he beat their pricing, including the fee for instalation. The delivery guys were very pleasant and the carpet looks great!!! They were later than I expected and it took longer than I thought it would. But they cleaned up after themselves and worked with me to keep the noise down while my 2 year old napped. I will deffinitly be using them again in future."
4 years ago " Thank you for taking time out of your busy day to do this review.Ray Lantz "
5.0
4 years ago Nice job! "I'm someone who has never gone through the carpet buying process before and Ray was very helpful in explaining all the different types of carpeting and giving me pricing figures up front. I took several samples home and came back at least one other time to drop off samples and pick up others. Ray was always good in answering my questions. In the end, I selected a carpet and the guys who did the installation did a nice job. I'm very pleased with the look, feel, and compliments I have gotten on the new carpeting. I would not hesitate to go through Carpet Advantage again. Overall, it was a good experience for me."
5.0
4 years ago Great service friendly staff Willing to help with design
5.0
4 years ago Great products and service "Early last year we purchased carpeting; Ray was very helpful and patient while we went through a long decision-making process about what carpet to choose. There is a very large selection of styles, types and colors. Installation went well, and we are quite happy with the quality of the carpet. Late last year, we decided to tile a bathroom. Again, we are very pleased with the product and service. There were a couple of delays with installation due to the surprises that working on an old house can bring, and Ray went to great lengths to ensure that the job was completed before Christmas, as planned. We highly recommend this business and will definitely work with them again."
5.0
4 years ago Terrific People "We have had 2 carpets installed by Carpet Advantage in the last couple of years and have been very pleased with the results. Professional and competent installation, on time."
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago This customer did not leave a comment.
4.0
6 years ago Carpet Advantage has been extremely helpful in selecting and installing flooring in our bathrooms. We had a dark gray ceramic installed in the master bath, and ...
1.0
7 years ago I chose this company because of radio ads and they were close by where I lived. Good thing it was only 1 room of carpet instead of the whole house. I was told the carpet would be in the store by Tuesday (bought it on a Friday). Tuesday came and went, no phone call. I phoned them the following Saturday and was told I wasn't called because the carpet wasn't here yet...said it would be the following Thursday, it wasn't. I had a male friend of mine meet them Saturday morning when they opened and it must have been a miracle - the carpet came in the night before! Yeah right. Ok, 2 1/2 weeks later, the carpet is finally there and will be installed on Wednesday. 3 guys showed up in a rusty van, the driver sat in the van with his foot propped up on the door and smoked a cigarette in my driveway before coming into the house to install the carpet. I don't know what they did with the kicker, but they damaged my baseboards tremendously. Not happy, i called and was told that I should have expected damage to the baseboards from installation - What???? The man at Carpet Advantage offered to buy me a bottle of Old English to cover the scratches. I declined and just won't do business with them. I've called another company in town to do the rest of the house.