DE HAAN TILE & FLOOR COVERING INC

4.9
|
71 Reviews
DeHaan Tile and Floor Covering, Inc. has been servicing the Grand Rapids area since 1963! We offer quality products and honest, dependable craftsmanship. You will always find De Haan Tile and Floor
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
DEHAAN TILE & FLOOR COVERING 6522 Division Ave S, Grand Rapids, MI 49548-7882 616-455-3540 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.9
|
71 Reviews

Reviews


5.0
3 days ago Very accommodating to our request. Fast and efficient.
5.0
last week Staff is courteous and helpful. Installer came in and did a great job!
5.0
last week Very good the products were great and the installer was very professional and did a great job.
5.0
last week Great experience! After visiting several stores I returned to DeHaan to purchase and am very happy with the entire experience. Great service, comparable price, easy to contact and quicker than expected. My carpet is beautiful and professionally installed. I would highly recommend to anyone looking for flooring!
5.0
last week The woman who helped at store was very helpful ,and knew what she was talking about.The installers were very friendly and did a very good job ,from installation to moving furniture ,and cleanup after they were done. Overall we were very happy from start to finish.
5.0
3 weeks ago Tom was AMAZING. He was easy to work with, diligent, and a perfectionist. He really knew what he was doing, and nothing seemed to frustrate or upset him. Dean did a great job with measure and follow-through. We'd highly recommend!!!
5.0
3 weeks ago We had carpet laid in our basement and the guys did a great job working around the heavy furniture that was down there. Thanks and we would definitely recommend DeHaan's to others!
5.0
3 weeks ago I enjoyed working with you. You kept us informed through out the process and it was great that we could both be flexible when dates needed to change. The flooring looks great and we love it!
4.0
3 weeks ago Rachael did a wonderful job communicating with us and answering our silly questions! We felt like the price of the installation and flooring was on point, and were thankful for everyones flexibility with our schedule. We were a bit disappointed with the mess we found upon returning home, as our 16mo daughter is very mobile, and was all over the dusty floors/carpets covered in dust--she even found an open exacto knife that had been left behind. The install was done during a moderately cool summer week, but it still appears that many cuts were made inside our house rather than the garage or driveway. We found a couple areas where the LVP had not been installed perfectly, but Mike was helpful in sending someone out promptly to fix the small mistakes. Overall we are delighted with our floors and experience, and will be quick to recommend dehaan to our friends!
5.0
3 weeks ago Very efficient and professional. We visited the showroom and in less than a week we had carpet installed. We are very pleased!
5.0
3 weeks ago We were very pleased with both the service and the installation of the flooring. Great Job by al;l
5.0
3 weeks ago The carpet looks great! We love it!
5.0
3 weeks ago I can always depend on DeHaan to provide a quality product with courteous service, and installation.
5.0
3 weeks ago Great job
5.0
3 weeks ago We were VERY pleased, from the show room to completion of the install. Great people to work with in all phases. The installers were on time, professional, courteous, and made sure they cleaned up after they were done. Not only will we use DeHaan again but we will recommend them to our friends.
5.0
last month The man tht installed the carpetdid a good job, Very professional.
5.0
last month Excellent!
5.0
last month Great service, helpful and friendly people to work with. I would highly recommend DeHaan to anyone needing new flooring. If we decide to do additional floors in our other rooms I would definitely choose DeHann again.
5.0
last month The people at DeHaan are very helpful and friendly to work with. They were extremely helpful in helping me choose the best carpet for our needs. I highly recommend DeHaan for anyone looking for great service and a quality product, you won't be disappointed.
5.0
last month DeHaan's is extremely professional and efficient when it comes to purchasing flooring. Always have a great experience with them.
5.0
last month I could not have been happier than the service I received from Mike. I had a number of issues not related to DeHaan specifically and Mike's help was so very much appreciated. The gentleman that retiled my kitchen did an awesome job. I'm so happy with the results. Thank you, thank you, thank you!
0.0
last month very good and satisfied with the work that was done
5.0
last month Just right!
5.0
last month Very helpful and professional. The whole process was a great experience.
5.0
last month Very satisfactory.
5.0
last month Very professional and courteous installer. Probably the best service man I have ever experienced. We're still waiting for some back ordered trim so the job isn't closed yet.
5.0
last month Completely satisfied/timely work
5.0
last month Great! Very friendly customer service and countertops look great!
5.0
last month Productive
5.0
last month Very good -- installer was helpful, professional and tidy.
5.0
last month The two countertop installers were very professional and worked well together. They did a nice job installing our countertops. Also Zach was very easy to work with and he seemed to care about my job and was very personable. Unfortunately when they were making the hole for the faucets in the sink the sink cracked and a corner of the sink fell off. We are still waiting for the sink but they ordered a new one for me.
5.0
last month Very professional service from everyone who helped with my new floors. They look great!
5.0
last month Very satisfied with both the flooring and the personnel involved. Sharon Gallup was very helpful in making my choices and the installer, Mr. Koster, not only did a very good job but was a pleasant person to have working in the house..
5.0
last month Okay
5.0
2 months ago This customer did not leave a comment.
5.0
2 months ago I would recommend DeHaan Tile and Floor to anyone considering a remodeling project. Abby was great to work with in the showroom with selections and Mike made sure the process went smoothly.
4.0
2 months ago This customer did not leave a comment.
5.0
2 months ago Very easy to work with and accommodating to my schedule. very happy with how everything looks!
5.0
3 months ago I was very satisfied !!
5.0
3 months ago Prompt, professional and very efficient!
5.0
3 months ago I have used them in the past and they consistently do an excellent job, no matter what the job. This time it was new flooring in our bathroom and we are very impressed again!
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago I loved working with DeHaan Tile & Floor. They were knowledgeable, quick to help when I was in the showroom, and everything was installed exactly as I hoped. Even if an issue arose, they were very helpful and willing to work through it quickly. That is something I value greatly.
5.0
3 months ago We are so pleased with with the thoughtful service ad helpful suggestions and careful work. He was friendly, pleasant to work with and cleaned up after himself. Thanks so much.
4.0
3 months ago Then one thing I would suggest is a more thurough written outline of the various subcontractors, and prep jobs not covered by DeHaan.
5.0
3 months ago on time-courteous-worked constantly-neat -cleaned new carpet after installation and put heavy pieces of furniture back in placed very pleasant and did an excellent job am very pleased would highly recommend
5.0
3 months ago A very efficient and professionally friendly staff!
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago Spectacular service--quick, professional, extremely helpful and service oriented.
4.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This customer did not leave a comment.
4.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This customer did not leave a comment.
5.0
3 months ago This was the first time I had DeHaan Tile & Flooring and I was totally impressed from the day I walked in the first time. They were super helpful. I had flooring put in my kitchen and carpet in my living room. The installers were very nice and very professional. Some day I will recarpet my bedrooms and will definitely call them again. Thank You DeHaan.
5.0
4 months ago I am very impressed with the people at DeHaan. They were so helpful in helping me choose the carpet for my living room and the vinyl flooring for my kitchen. The installers were very nice and very efficient. I am so happy with the outcome. I would recommend DeHaan to anyone. Thank you, thank you.
5.0
last year Thank you again for the great service, attention to detail, and the great value. My wife and I appreciate what you guys have done for us. It all came together very nicely!
5.0
last year DeHaan Tile & Floor covering Rocks! I just wanted to let you know how awesome DeHaan Flooring people are. We had the issue with the curb on our shower swelling. One person came out first and then the original person who put in the shower came out to fix it. They fit us in the same week we called. They did a great job fixing it. After 9 years of using the shower and 5 hours of labor, he only charged us to caulk and sand the shower. I am very impressed how they stand behind their work. They did a great job fixing it!
1.0
last year Don't stand behind their product/ installation. I had formica installed �that has a pock marked appearing surface and the edges have dents. Formica sent out a rep who reported that the installation �was not done properly. Dehaan carpeting says not their fault. Looks terrible. They also come up with every excuse in the book for Y the wood floors installed squeaks. I know wood floors are supposed to squeak a little bit but not like the problem I had every time I walked over it. Finally had it fixed by an independent person who had to go downstairs and nail down from underneath the floorboards. Go somewhere else.
5.0
3 years ago This customer did not leave a comment.
4.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
6 years ago Excellent Service - Top Quality Installation !!! DeHaan Tile and Floor Covering, Inc. has been servicing the Grand Rapids area since 1963! They offer quality products and honest, dependable craftsmanship. You will always find De Haan Tile and Floor Covering, Inc. prompt and courteous. Their installers are experienced professionals and top notch for sure.

October 1 - November 11, 2017
24 Months Financing**