DE HAAN TILE & FLOOR COVERING INC
DeHaan Tile and Floor Covering, Inc. has been servicing the Grand Rapids area since 1963! We offer quality products and honest, dependable craftsmanship. You will always find De Haan Tile and Floor
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
DEHAAN TILE & FLOOR COVERING
6522 Division Ave S Ste A, Grand Rapids, MI 49548-7882
616-455-3540
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Gary F.
4 days ago
Everyone was helpful and knowledgeable. Installers did a nice job.
5.0
Mel Y.
last week
Great job!
5.0
Karen K.
last week
Quick response, good service and price
5.0
Arlene B.
2 weeks ago
I was very pleased with the installation and in general I am a big fan of DeHaan floor covering
5.0
Kim H.
2 weeks ago
I experienced exemplary professional service and received quality products. Mike installed my premier vinyl plank flooring and it looks great!
5.0
Michael B.
3 weeks ago
From the showroom to the work we had a terrific experience. Communications were excellent and we will go back for our next project. Outstanding!
5.0
katheryn h.
3 weeks ago
5.0
Joan T.
last month
5.0
Jason M.
last month
Great job installing my carpet. Jordan did a great job!
5.0
mary b.
last month
Zach and DeHaan were great in their design advice and timely ordering and installation. They made the process easy and anticipated all needs.
5.0
Jonathan D.
last month
Here is the latest work in our home from DeHaan Tile & Floor Covering, Inc. We recently had this cabinet added to our laundry room, and DeHaan’s finished out the countertop in a perfect match to the rest of the work they’ve already done for us. They have done all of our countertops and flooring and we couldn’t be happier.
5.0
John P.
last month
5.0
Louisa H.
last month
Helpful, professional and polite staff. Our floors turned out SO well and we were impressed with both price and quality. Thanks guys!
4.0
Diana R.
last month
I an very happy with my new flooring. The service acd workmanship was top notch. I would use DeHaan again.
5.0
Jennifer P.
last month
We went with Dehaan for carpet in our basement. The process from start to finish was smooth and we felt we always had good communication from the sales representative. The installation crew was professional and careful with our newly installed baseboards and freshly painted walls which we were very appreciative of. We also were pleased with the large selection of carpet so we could find the right fit for our family and our budget. We hope to use Dehaan next year for carpet replacement in other rooms of our home.
5.0
Gwen D.
last month
5.0
Connie H.
last month
Turned out beautiful. Very good customer experience. Would recommend family, friends and anyone looking to remodel their bathroom. Would has recommend fir kitchen update. Very pleased.
5.0
nanashalomeli
last month
Installation went super fast. Installer was very experienced and did a fabulous job of getting up close to the walls. The finished room look fantastic! We had 3 rooms done, all of which were connected. We had one very long transition strip put in which looks great and two doorway ones, which were also nicely done. Would highly recommend DeHaan for highly professional, experienced, and exceptional work! (thanx, Matt!)
5.0
Mike D.
2 months ago
We built a new home in 2022. The DeHann staff helped us with all of our choices for all flooring, counters and tile. They were very helpful and patient with us. Their communication was outstanding. All installation went great.We highly recommend DeHann!
5.0
Terry F.
2 months ago
5.0
Steve T.
2 months ago
love our carpet Jordon was professional and did a great job called before he arrived our whole experience was more than expected keep up the great work
5.0
Denny F.
2 months ago
My wife and I decided to have a shower built and while shopping for fixtures, we found a display from De Haans tile and flooring. . We chose them for the job. They were very helpful in choosing tile. We scheduled and in a couple short days our installation was done. It's beautiful, out tile guy Doug was a great guy with amazing skill. We couldn't be happier. Thanks to everyone at De Haans for our beautiful new shower.Dennis F
5.0
K S.
3 months ago
Great company all around! Very helpful with choosing materials, great communication and excellent installation.
5.0
Bruce C.
3 months ago
the sales staff were very friendlyand the installer was very professional.
5.0
Bob T.
3 months ago
DeHaan Tile was extremely helpful. Patient while we made decisions and changed our minds about a few things. Delivered as promised and provided expectations appropriately. Everything went better than I anticipated.
5.0
Chris G.
3 months ago
I like that I was not pressured into a sale.. the staff was very friendly and helpful and my carpet was in much sooner than I expected. Thank you
5.0
Sara A.
3 months ago
Loving the work DeHaan has done in our bathroom and kitchen! They work with your budget and stile and help make recommendations based on your desired look you want to go with.
5.0
Leonard D.
3 months ago
Professional. Timely. Economical.
5.0
Dave K.
3 months ago
The sales staff were helpful and the installers were very efficient and professional. We love our new floor.
5.0
Sylvia H.
3 months ago
We recently had installation of vinyl plank flooring, carpeting and stone tile on our fireplace surround in the lower level of our house. All the installers were very professional: they came on the expected date, completed the work on time, and everything looks great! We got to celebrate Christmas Eve with our family as we hoped to do. We would recommend DeHann Tile and Floor Covering, Inc. as a great company to hire for their quality and service.
5.0
Judy D.
3 months ago
Thank you!
5.0
Karla T.
3 months ago
Friendly, courteous and professional experience from start to finish.
5.0
Aaron Y.
3 months ago
Installers were thoughtful, thorough and the carpet and LVP we chose are very high quality.
5.0
Kelly R.
3 months ago
Professional and knowledgeable. Great company to work with. Have used them for Luxury Vinyl Plank and carpet. They are my go to for flooring now!
5.0
Katie B.
3 months ago
Friendly, good install and easy to work with!
5.0
Patty D.
3 months ago
Easy to work with Tile guy did an exceptional job and very communicative Nicest showed ever!
5.0
Janice H.
3 months ago
The service was wonderful. I feel everyone went over and beyond to give us what we needed for our new house. I don’t feel I would go anywhere else but there.
5.0
Diane L.
4 months ago
2.0
Melissa G.
4 months ago
The initial job was well done but was of the wrong tile. They later came back and redid the job with the correct tile but the job was poorly done. I recognize our job was very small but I was not impressed with how things went.
jeron@dehaanfloorcovering.com
4 months ago
Hi Melissa, We are sorry the project didn't go as planned. Please give us a call if you would like to talk through what we can do to fix anything you are still not happy with.
5.0
Hellen G.
4 months ago
It was a wonderful experience! Our tile installer was friendly and cared about not making a mess going in out of the house. The shower turn8out beautiful.
5.0
Marlene F.
4 months ago
Excellent sales and service!
5.0
Dave D.
4 months ago
Correct product arrived at the correct time.
5.0
Barbara V.
4 months ago
i WAS PLEASED WITH HOW ZACH TOOK HIS TIME TO GET THE FLOORING JUST RIGHT. iT IS BEAUTIFUL. THANK YOU!
5.0
JJ M.
4 months ago
DeHaan not only offers exceptional products but the customer service is unmatched. I will definitely use them again for future needs.
5.0
Daniel H.
4 months ago
The new flooring looks great! Good communication throughout the process. The new flooring installation went smoothly from start to finish. Thanks, Dehaan!
5.0
Brittney S.
4 months ago
Everyone was so friendly and easy to work with. All the ladies at the front desk were very helpful when i came in to pick out flooring and countertops. Employees that came to our house for install were friendly and did an amazing job. There are no flaws. Even after install, we were gifted cleaners. We only use DeHaan for anything flooring related!
5.0
Tom D.
5 months ago
Isiah is great to work with! Collin the tile guy well I cannot say enough good things about him and the job he did in the bathroom! It is beautiful! Every glass company that have been to the house said "the tile guy did a great job" I highly recommend DeHaan flooring for kitchen and bath remodeling.
3.0
Faith P.
5 months ago
Some of the services and products were excellent and others were not.
5.0
Judy D.
5 months ago
Dealing with this business was delightful! Everyone is so pleasant and helpful and the service is great! Would highly recommend to anyone looking for flooring!
5.0
Judy D.
5 months ago
excellent work, good product
5.0
Bob G.
5 months ago
Great service Great products Our carpet was well laid and looks wonderful
5.0
Staci T.
5 months ago
The sales people at the store were a great help in helping us figure out what kind of carpet we were looking for. We were able to schedule in a relatively short time frame to have it installed. The employee who installed our carpet was kind, professional, and did an amazing job. The quality of the carpet is wonderful as well. We are very happy with the whole process.
5.0
Nancy L.
5 months ago
Professional
5.0
Sandra S.
5 months ago
Very courteous service.The work is beautiful!
5.0
MaryAnn D.
5 months ago
Professional and personal
5.0
Steve P.
5 months ago
Everyone was great and the end product of the carpet and laminate flooring looked great. They were even able to get the job done on short notice for us to be able to use or newly purchased property in time for the opening week of the archery deer season!
5.0
PMI M.
5 months ago
Very easy to work with and they always get us a fair price.
5.0
John D.
5 months ago
good selection of carpet. Good sales people. Installation went well. Quality of product excellent. No complaints.
5.0
Sharon S.
5 months ago
great job
5.0
Gary B.
5 months ago
DeHaan’s did such a beautiful job with our tile walls in our bathroom, tile backsplash in our kitchen & new luxury vinyl plank flooring in our kitchen! I would highly recommend them for any tile work or any kind of flooring!
5.0
Vickie M.
5 months ago
Seamless process from choosing flooring to measuring to install!
5.0
Dan W.
5 months ago
I really don't know where to begin! First thing that jumps out is each person is good at what they do. For example..Deb knew everything about the actual flooring and the pros and cons of each. Then Mike came and explained the details of what would be done and the work involved. Then Scott and his dad came and did the installation. Scott was a pro and made it come together, before your eyes. Speedy too. Then Angie explained the billing and costs. It was all good! Check it out after everything was done!
5.0
Bob H.
6 months ago
We had a 5 star experience with Dehaan from start to finish. DeHaan's pricing was very competitive, but more importantly, the quality of the workmanship was extraordinary. Joshua, our installer, took personal care to execute a perfect tile installation in 4 bedrooms and a large tile fireplace. Zach, the project manger was a true professional and took the time and care to ensure our satisfaction on a very large and quite complicated installation. We would recommend to anyone to use DeHaan for your tile and carpet projects. Bob and Sara Hawkinson, Coloma, MI
5.0
Diana R.
6 months ago
Professional contractors. Excellent job!
5.0
Joyce W.
6 months ago
professional installers on time and did a good job
5.0
Mike S.
6 months ago
I have used DeHaan flooring on a few projects and they were fantastic!
5.0
Steve M.
6 months ago
Good Product along with very competent installers! We will shop there again.
5.0
Terry F.
6 months ago
Angie is the best!!! She's very knowledgeable and helpful. I can always count on her! And I really appreciate all of Kellie's help and advice. John who laid our carpet always does an excellent job!!!!
5.0
Pete S.
6 months ago
5.0
Karen B.
6 months ago
This is the first company to EXCEED our expectations in a very long time. Dean and Angie at DeHaan Tile & Floor Covering, Inc. were responsive from beginning to end with excellent communication and professionalism. Installer, Aaron G, was professional, hardworking, friendly and courteous. He took such care installing our LVT in this old house and treated every decision as if it were his own home. My husband and I highly recommend this company to anyone who desires expert, professional service. Thanks to all involved in our project. We LOVE our new floor!
4.0
Diana M.
6 months ago
Good
5.0
Mike H.
6 months ago
1st rate. From showroom to installation. Won’t hesitate (when we get ready for other flooring projects in our renovation) to do business with DeHaan’s again.
5.0
Ronald G.
6 months ago
This is our second interior home flooring and kitchen remodel within the last 18 months in partnership with Kelly at DeHaan. We appreciate the entire team’s efforts and respect for our home and schedule. I would recommend DeHaan for any flooring or bath and kitchen remodeling projects.
5.0
Mary S.
6 months ago
The 3 installers (a father and 2 sons) did excellent work and they cleaned up very well when they were finished. I am just wondering when our bound runners will be finished.
Anonymous
6 months ago
We see you have your rugs, enjoy them along with your carpet!
5.0
Kellie H.
6 months ago
Very knowledgeable and helpful!
5.0
Felix F.
6 months ago
They were on time and did the work quietly and
5.0
Brian M.
6 months ago
professional, thorough
5.0
mark m.
7 months ago
They did a great job with our vinyl plank flooring project.
5.0
Marlene S.
7 months ago
We utilized DeHaan 30 years ago when we first built our home. Now that we are updating and refreshing, I enjoy the comfort of dealing with a company I trust and who does excellent workmanship.
5.0
Sara V.
7 months ago
Extremely helpful and knowledgeable staff, large selection of quality products at fair prices. Process to select, purchase and install new carpet was very easy and smooth. We will be coming back to carpet the rest of the house.
5.0
Dennis W.
7 months ago
Over my lifetime I have owned several homes and have had carpet installed many times. This was, by far, the best experience that I've ever had. We went to 4 different locations in our search for carpet. DeHaan was the last stop on our list. At Dehaan, it started with looking at samples and the sales associate was far more knowledgeable than at any other store. In fact, we had looked at our final carpet selection at another store but selected DeHaan based on our experience with the sales associate. We didn't even compare prices. Next came installation. The installation staff showed up at the appointed time on the correct date. The installation was done in one day. Carpet seams were perfectly matched, even on the stairway, where you can see the pattern repeat itself in this difficult location. This staff was knowledgeable, friendly and a pleasure to work with. After this experience, I doubt that we will ever have a reason to go to another store. Thank you DeHaan.
5.0
Rob E.
7 months ago
Very impressed with your workers. The products are beautiful and great quality. Tile work work in beautiful. We are very happy.
5.0
Rob E.
7 months ago
Very impressed with your workers.
5.0
Cheryl M.
7 months ago
Very pleased with staff, product and installers. Everyone goes out of their way to provide excellent service
5.0
Nick H.
7 months ago
The experience was exceptional from selecting the carpet, estimating the cost, and the installation. The installer was absolutely incredible and respectful of the property.
5.0
Carol B.
7 months ago
Very happy with service and installation.
5.0
Mike K.
7 months ago
Fast, efficient and knowledgeable. We are very happy that we chose DeHaan Tile and Floor covering and plan on using them again.
4.0
Ellen B.
7 months ago
Easy to work with.
5.0
Bobbette G.
7 months ago
5.0
Sharon G.
8 months ago
The installers for both our vinyl and carpet were top notch! Our new flooring looks awesome! Thanks for all of your help!
4.0
Scot B.
8 months ago
Very good
5.0
Tim G.
8 months ago
De Haans has some of the best customer service in the industry from the design team to installing crew,I will definitely use them again
5.0
Tom D.
8 months ago
We would highly recommend DeHaan’s! Our salesperson was knowledgeable without being pushy. Dave, the estimator, was knowledgeable and highly accurate. And Mike, the installer was a magician working in tight spaces with twists and turns everywhere! Our floors look awesome! Thank you!
4.0
Donna K.
8 months ago
We loved the flooring we picked out and it looks exactly like we hoped for. Our job was completed in half the time that was estimated and that was a nice surprise. We also loved the quality of the installation. We appreciated the cooperation to do one room at a time to allow us to move our own furniture. What we were disappointed in was the color of the shoe moulding. If we had seen this prior to signing a contract, we would have chosen another option. We have since stained it ourselves and it looks much better. We do feel we got a good value in our flooring and will definitely consider using DeHaans again when we're ready to replace more of our carpet.
jeron@dehaanfloorcovering.com
7 months ago
Thank you for the positive review, Donna & Michael! Sorry to hear about the confusion in regard to the shoe moulding color. We will work on making that choice clearer in the future.
5.0
Jay E.
8 months ago
Great sales people who helped me choose my flooring without any presser. The installation guys worked so hard and our flooring looks wonderful.
5.0
Marilyn G.
8 months ago
We are repeat customers and were very happy with our experience at DeHaan's. From the sales help in showroom, the estimator, to the installers, we were happy with all of them. They kept us informed throughout the entire process. Great service!
5.0
Tom A.
8 months ago
Excellent
4.0
Ruth T.
8 months ago
Pleasant ,prompt knowledgeble
5.0
Roger J.
8 months ago
Great service!
5.0
Theron S.
8 months ago
Better value than the big box stores. Excellent installation team Great communication between contractor & customer no high pressure sales
5.0
Sharon B.
8 months ago
I was very impressed with both the lady who helped me, Angela, in the store to pick out my carpet and also Isaiah. John who laid my carpet did an excellent job, very nice man and very professional. I have and will continue to recommend DeHaan to others! Sharon Blaskis
5.0
Carleen G.
9 months ago
Have used DeHaan’s for any years for various projects and they always do a great work.
5.0
Mark K.
9 months ago
We were very pleased with both the flooring and tile work. Thank you very much.
5.0
Mary V.
9 months ago
I was very pleased with everything. The carpet looks wonderful, thank you.
5.0
Christy M.
9 months ago
Attention to detail
5.0
Dennis T.
9 months ago
Starting with the sales person though installers the process was smooth. The sales person was informative and helpful . The man who came out to measure was personable and knowledgeable and very helpful. The installers were personable, good workers, and did great job. Overall very happy
5.0
John D.
9 months ago
Professional sales person who did not use pressure techniques. Good selection. Installation went well.
5.0
Curt J.
9 months ago
Your person that put the floor in was FANTASTIC. He made the LVP look like it had been there since we built our house a year ago, even our friends that came over to see the finished product were amazed that it looked like it had always been there. He was very friendly and did not leave a mess. I have already recommended Dehaan's to two of our neighbors.
5.0
Eric R.
9 months ago
Professional and great to work with. Made the job easy and it looks great!
5.0
Rich L.
9 months ago
!st.class all the way!! Thanks to Dean!!! We will recommend to friends and family!
5.0
Dirk M.
9 months ago
Excellent!
5.0
Rhonda W.
9 months ago
Very good Polite people to deal with Thank You
5.0
Deborah R.
9 months ago
Angie was great to work with in helping us pick out the flooring we needed. Installation was as promised and done to our satisfaction.Great job overall!
5.0
Rick H.
9 months ago
We were very happy with all aspects of our carpet and vinyl selection and installation.
5.0
Bob D.
10 months ago
Excellant! Professional! Promt! Thank you so much for the above service. We appreciate this company.
5.0
Courtney M.
10 months ago
5.0
Danielle S.
10 months ago
Everything from sales to installation was great! So happy with our new carpet!
5.0
Sam B.
10 months ago
We had 3 different jobs done floors, countertops and backsplash. All 3 of the installers were professional and quality of work was great. They cleaned up and also answered any questions we had.
5.0
Lisa D.
10 months ago
Excellent customer service!
5.0
Edward R.
10 months ago
Excellent. It was a relatively small job, but it was squeezed in the schedule, done quickly, and totally cleaned up afterward.
5.0
Shirley B.
10 months ago
Great work, on time and cleaned up. DeHaans is the best.
5.0
Gwenda T.
10 months ago
Great service from the showroom to install.
5.0
Linda C.
10 months ago
Top-of-the-line carpeting. Worked diligently to meet our needs. Installation was done well. Couldn't have asked for anything more.
5.0
Ron B.
10 months ago
Thorough, fair, helpful. Good people!
5.0
Dorice D.
11 months ago
Very good
5.0
Chase m.
11 months ago
Had a great experience with DeHaan. Zach was very helpful. Highly recommend!
5.0
Gail M.
11 months ago
This group of people were easy to work with and excellent in response and their work was excellent. I wouldn't hesitate to go with them again.
5.0
Andy R.
11 months ago
Friendly, professional, very helpful and attentive customer service, skilled installation.
5.0
Gerry R.
11 months ago
Pleasant staff, efficient service, great product choices, fairly priced
4.0
thomas u.
11 months ago
Love the carpet, it looks great. The installers were good but not real friendly, not normal for DeHaans, we also have alot of carpet left over.
Anonymous
11 months ago
Hi Tom, Thank you for taking the time to review your experience with our team. I'm sorry the installers weren't friendly, and you are correct, that is not normal. We will pass this concern on!
5.0
Shirley B.
11 months ago
Absolutely the best. If you have any problems they fix them without question. I have scheduled them to do another room.
5.0
A K.
12 months ago
Our flooring is beautiful. Install, communication, and timeliness are all exceptional. We will continue to be loyal customers and use DeHann in the future.
4.0
Dan H.
12 months ago
Why send these reviews if you are not going to read them? I submitted one last week with a problem and you have made no contact. Thanks
jeron@dehaanfloorcovering.com
12 months ago
Hi Dan & Ruth, We are sorry you experienced a problem and will be reaching out soon to correct it.
5.0
Jerry S.
12 months ago
The product is very good. My sales person was excellent.. The installation crew was wonderful and did a great job. The telephone receptionist was not very cooperative. She made it difficult for me to get the free product for cleaning my floor. She also made it difficult to get a hard copy of the bill. Even though I told her that my printer did not work. Other than that my overall experience was excellent.
jeron@dehaanfloorcovering.com
11 months ago
Hi Jerry, We are happy that over-all your experience with our team was good. I'm sorry there was confusion and difficulty getting your free cleaning product and a copy of the bill. We will address this concern with our team.
5.0
Connie R.
12 months ago
Excellent service in the in the store helping pick out flooring. I was very pleased with the process of laying my floor and loved the finished look!!!!
5.0
Tracy K.
12 months ago
We loved working with dehaans on our new laminate for our entry way, and new carpet in our main living area + 3Bedrooms upstairs, and hallway. They did a great job, and we are very happy with the results!
5.0
Patrick W.
12 months ago
Very good
5.0
Larry R.
12 months ago
Chris was outstanding in taking care of our flooring. We could not be more happy with our new floor put in by the DeHann flooring. Thank you again Chris and everyone affiliated with your company. Your office staff was also very helpful, professional, and polite. Happy
4.0
Jim D.
12 months ago
Very helpful in the purchase and measurement phase. Your installers should spend a little more time cleaning up at the end.
jeron@dehaanfloorcovering.com
12 months ago
Hi Jim, Thank you for taking time to review your experience with us. We are sorry your clean up at the end was not to your expectations and will pass on the concern to our installers.
5.0
Jan D.
12 months ago
Very pleased with efficiency and ease in working with all of you. From Dean measuring to choosing carpet and to the installers. Great job everyone 👍👏
4.0
Musu W.
12 months ago
I had a great experience working with Lindsey to pick up my backslash to make my kitchen a modern look. However, I’m curious to know the quality of underpayment that was used under the vinyl flooring, since most has sound when walking on it.
jeron@dehaanfloorcovering.com
12 months ago
Hi Musu, We are glad you had a pleasant experience working with our team on your recent home renovation project. We will be contacting you soon in regard to your vinyl floor concerns.
5.0
Pat F.
last year
Excellent!
5.0
Sean C.
last year
The installers did a fantastic job. They were on time, courteous, and professional. Their recommendations were great, and everything turned out very well.
5.0
Rick D.
last year
Love the vinyl blank flooring and the service and installation was excellant
5.0
Evan H.
last year
Very good customer service; ready to listen to the customer and answer questions right away.
5.0
Judy B.
last year
It is always a pleasure to work with your sales associates. Mike is always thorough and helpful . We have always made DeHaan's out "GO TO" flooring store. Judy Berghuis
5.0
James R.
last year
This was the 2nd time we bought carpet from DeHaans. The 1st time was such a good experience that we came back again and they did not disappoint. We had the same installers both times at our request. Both experiences from start to finish were excellent
5.0
Bill J.
last year
Very professional. Extremely happy with the final product. Quoted price was very fair. Would recommend to anyone.
5.0
Sue K.
last year
Excellent! Good quality products at a reasonable price point. Sales staff is helpful and courteous. Installation occurred in a timely manner as promised .
5.0
Andrew J.
last year
5.0
Mike S.
last year
Great job!
5.0
Joel F.
last year
Excellent
5.0
Karin B.
last year
Ataff was helpful in picking out carpet and flooring quickly. Install was smooth and the flooring and carpet look beautiful.
5.0
Becky S.
last year
We’re very happy with our flooring. It looks beautiful! We really liked working with Kelly. She was helpful and had great ideas!
5.0
Dawn G.
last year
Excellent experience from start to finish! We highly recommend DeHann. They have been are go to for flooring needs for many years. Thank you!
5.0
Mary C.
last year
Very knowledgeable and professional. A pleasure to work with!
5.0
Bob K.
last year
Just fantastic
5.0
Michelle H.
last year
This is the second time we've used DeHaan for flooring. We've used them also in the past for countertops and a backsplash. They are always courteous, knowledgeable and for what I would consider a specialty store their prices are competitive. Installers are always professional as well.
5.0
Jim M.
last year
Great and friendly.
5.0
Jason H.
last year
From start to finish great communication and a great experience.
5.0
Mike S.
last year
We have always had a wonderful experience with DeHaan’s. The staff is always so helpful and very knowledgeable no matter how large or small our project might be. We would never go anyplace else!
5.0
Allison R.
last year
We are happy with the floor. If it wasn't for Kelly's help in coming to our home and finding a floor that worked with our current space, we would have never moved forward. Installation was quick.
5.0
Lisa J.
last year
Wonderful experience from the quoting process all the way through installation. Excellent communication, friendly people, and beautiful work!
5.0
Shawn B.
last year
Professional, friendly and easy to work with.
5.0
Maxine H.
last year
Everything went smoothly -- from the gentleman that came to measure to the two men who installed the carpet. We were very pleased with everyone involved and the end result of our newly carpeted bedrooms.
5.0
Wayne B.
last year
The entire experience was great from start to finish.
5.0
Clarence T.
last year
Excellent from the minute we walked in the door. Lindsey was very helpful in helping us find the right floor. Mike was excellent with measuring and setting up date to do the job. Chris did a beautiful job.We love our new floor.
5.0
Clarence T.
last year
your flooring is a great product. Thanks that you were able to schedule it so we were able to have it instaled before the holidays.. The person who did the flooring was VERY good. He answered questions that we had. We will recomend your store to others
5.0
Diana O.
last year
Great product and great service. Dean was great to work with in the whole process of our flooring needs. Great communication. Installers were great guys also.
5.0
John T.
last year
Each of the employees at DeHaan was very helpful and professional. From the sales call to in-store decision-making, to the installation process everything was done with the highest quality and with wonderful employees.
4.0
Scott S.
last year
We do like working with DeHaan's & this was our 4th time we've purchased flooring from DeHaan's. However, estimate person did not include the 3 transition pieces on the quote & the installers only had the ugly metal ones with them so we ended up with no transition pieces installed. My husband is now dealing with making them himself. We know it's typical for scratches on the lower part of the walls but there was several in the middle of the walls causing my husband needing to repaint every wall downstairs.
5.0
Mitch S.
last year
Everyone in the company that I worked with was excellent. My salesperson, Isaiah, gave great customer service; even moved one of the installation dates to accommodate me at one point. The staff in the store, Alicia and others, went beyond the call of duty helping me pick out products and even paint colors for the rooms. They have a high degree of expertise and the rooms look great! The installers were friendly, efficient and professional; excellent work. DeHaan's is the first place I will go to for my next project.
4.0
Brad D.
last year
Great customer service and great products.
5.0
Damon L.
last year
Great selection and very happy with installation.
5.0
Bernie D.
last year
Awesome
5.0
Debbie B.
last year
My husband & I had DeHaan Tile tile our new shower area! Brandon, the installer, did an outstanding job! Everything went so smoothly! It looks absolutely beautiful!❤️
5.0
Michael S.
last year
I was impressed with the profesionalism, responsiveness, and customer service in working with DeHaan's. 10 out of 10 would reccomend again.
5.0
Josh V.
last year
Was very prompt and transparent about the whole floor and countertop installation process and any changes in schedule. Would recommend.
5.0
Larry S.
last year
friendly, knowledgeable, accessible, returned phone questions quickly, explained our questions on site, treated our surroundings with respect, cleaned up after themselves. it did take too long for it to be comfortable. it was 10 days between the start and final finish. 4 days was a stretch for us to live so torn up and the noise (which we know could not be helped) was a real problem for us.
5.0
Scuresh B.
last year
We were highly satisfied with the personal service received concerning matching floor wood color and lay out. Isaih, and his team of installer were very meticulously in their work and clean out . I would recommend them and their services.
5.0
Ellen A.
last year
If I could award you higher then 5 stars I would! We LOVE the new flooring!
5.0
Kelsey K.
last year
Lindsey helped us pick out new flooring for our basement. We love the way it all turned out! DeHaan's is friendly, great with communication, and top notch! Highly recommend!
5.0
Sharlea B.
last year
It was an easy experience, from the salesgirl to the installer. Very nice and very helpful!
5.0
Mark T.
last year
Angela was extremely helpful in selecting the flooring, Isaiah was good at coming out looking at job. The young man that installed the flooring was great, did a fantastic job.
5.0
John A.
last year
Courteous. Friendly, Helpful
5.0
Brenda M.
last year
The wood flooring and carpet looks beautiful and I am extremely pleased. Everyone at DeHaan and the installation folks were great. I had to delay my installation a few times as the contractor took much longer than anticipated and DeHaan held everything for me until the construction work was completed which was very helpful and appreciated.
5.0
Liz B.
last year
All of those involved in our purchase ( sales people, estimator, installer) were very professional and courteous. All of our installations with DeHaan , past and present, have gone very smoothly and as promised.
5.0
Christina B.
last year
Very happy with our installer and the work he did.
5.0
Steve M.
last year
This is a great place to work with and they have a very knowledgeable staff to help make informed decisions. Their installers also do very high quality work. Everything got done right and I would highly recommend Dehaan to anyone looking to build new or update their existing home. You will not be disappointed.
5.0
Bob S.
last year
When it came time to replace the carpet in our home we again went to DeHaan's for great service and pricing. Our experience was excellent. Great communication and confirmation regarding all appointments and installation. Installers were great to work with and did an excellent professional job. We are very happy with the results. In addition pricing was much better than other local floor covering companies. Very satisfied and highly recommend.
5.0
Amy E.
last year
5.0
Chuck V.
last year
very happy with my new floor!! grate job we love it!!!!!!!! Chuck & Diane
5.0
Ronald V.
last year
Exelent we had very good service
5.0
Paulette Z.
last year
On Time, professional, courteous, reasonable cost, helpful in moving heavy furniture. Floor looks great! I'm recommending DeHann on the Nextdoor website.
5.0
barb L.
last year
Would recommend Dehanns Tile and Flooring. They were very professional, timely and did a terrific job!!
5.0
Betty D.
last year
We were very impressed with Jim and Alex's work ethic. They worked very well as a team and had our best interests in mind. The vinyl plank flooring was an update to our older home. We would highly recommend DeHaan's for anyone's flooring needs.
4.0
Brian P.
last year
I would recommend DeHann Tile and Flooring for your flooring needs. Easy to work with and installers were very personal and professional. Did an awesome job.
5.0
Sandy B.
last year
They arrived on time, very courteous, cleaned up, got the work done on time, did excellent work.
4.0
Brandon F.
last year
Everything turned out great! One suggestion would be to set expectations that the plywood may need to be replaced for Formica countertops and to have those materials on hand to not have delays in installation.
5.0
Diane S.
last year
No complaints. Aaron did a great job installing the VP Flooring. Looks very nice!!!
5.0
Kris G.
last year
Responsive and professional team. Would definitely use them again.
5.0
Susan M.
last year
Great service. Installers were very good.
5.0
Larry J.
last year
I had a wonderful experience working with DeHaan's. The installer Brandon is a true professional. I am 100% satisfied with my new flooring and kitchen backsplash.
5.0
Loretta D.
last year
We had a multi-product project - remodeling a basement into an apartment and replacing carpet in other parts of the house - it involved tile and flooring and a fire place hearth and wall covering products and at every phase they did an excellent job cooperating with the other contractors and the general contractor and everything now finished looks spectacular. We could find just the right products and colors for everything. Could not be happier.
5.0
Terry W.
last year
Great customer service!
5.0
Cathy V.
last year
Professional, efficient, focus on details.
5.0
Terri S.
last year
Professional and prompt
5.0
Lupe C.
last year
The installation crew were such hard working guys. They hardly stopped for a break. Angel did worked extra hard on our stair steps. They did an excellent job and even vacuumed when they were done! We are very pleased with the carpeting and the installation and would recommend your company.
5.0
David B.
last year
Very pleasant and very easy to work with. Installers were great.
4.0
Dave B.
last year
4 stars only because took so long to get flooring in and installed, which isnt your fault do to how busy companies are
5.0
Bernie D.
last year
Ii all turned out great . Very satisfied thanks
5.0
James P.
last year
5.0
Clare P.
last year
Easy to reach real people in the office and get quick response and scheduling done.
5.0
Janet S.
last year
Great service and qualified technician.
5.0
Nina E.
last year
We love our floors! Our sales coordinator Isaiah, including Angie office coordinator, in addition to Mike our installer everyone was wonderful to work with. Customer Service was top notch!
5.0
Larry S.
last year
The did an excellent job installing my floors.
5.0
Brette G.
last year
We received quotes from several local businesses and DeHaan was our top choice. They made the process very easy, through bringing samples home, giving an itemized quote (and adjusting several times as we made changes), answering questions promptly, choosing a good sub-contractor for tiles we needed removed, and then finally installing a beautiful floor. Prices were right in the middle for the quotes we received, but they edged out the cheaper options through their attention to detail. They were booked a few months out but stayed right on schedule to their original timeline and even finished the work a day early. The installer was very professional and knowledgeable and kept the work area clean and tidy throughout the week. We have a stone fireplace and he did a beautiful job undercutting the stone in order to have the wood floors lay flush underneath. We were overall very happy with their work and would have them back again.
5.0
Carrie E.
last year
5.0
Liz L.
last year
5.0
Mike D.
last year
The staff is friendly and helpful and patient with our back and forth decision making. The installer, a man and his two sons, were very respectful and professional and their craftsmanship was outstanding!
5.0
David B.
last year
Friendly, professional and high quality products and services.
5.0
Sue C.
last year
Very happy w my flooring
5.0
Hailey V.
last year
DeHaans installed our carpet and vinyl flooring. The installers were knowledgeable and did a great job. Very happy with the flooring!
5.0
Sue L.
last year
New laminate countertop and tile backsplash done in our kitchen. Extremely professional and perfect workmanship. An extra five stars for Colin, their tile installer. Everyone that has seen what a gorgeous job he did asks who did the tile. Will hire DeHaan again. Thanks!
5.0
BAF
last year
Very helpful team! Installers were quick, hard working and ver professional. I'd recommend this company to anyone!Bruce Frens
5.0
Joey R.
last year
5.0
Amy B.
2 years ago
5.0
Leslie C.
2 years ago
They were very professional and easy to work with. Only disturbance is that the order took so long to arrive, but that is out of their control
3.0
Kati M.
2 years ago
We had LVP on our main floor done, as well as all the carpet pulled out on the second floor. The LVP looks good for the most part, except some bubbling in a bathroom, that we were told was nothing by the installer. However, a handy man recommended we fix it so there’s no water damage.Overall our new flooring looks good, but needed fix’s after installing.Lack of communication on project timelines and billing. When changes came up, we still have not heard back months later, which lead to using a different company.
5.0
Char T.
2 years ago
4.0
Debbie D.
2 years ago
Flooring was installed beautifully, but molding was put back on cracked and not professionally. We had to hire someone for $350 to recalk, paint and put back. Somewhat disappointed!
Anonymous
2 years ago
Hi Debbie,Thank you for making us aware and we apologize for the issue you've experienced. We want you to be completely satisfied, if you want to give us a call we would love to discuss the details. Thank you
4.0
Faith V.
2 years ago
Honestly, a very seamless experience between our two installs. Very prompt, very professional, and very satisfactory. I would highly recommend.
5.0
Julie C.
2 years ago
4.0
Tisha H.
2 years ago
Everyone has been very helpful and worked with us when we had some issues with the install.
5.0
Maggie R.
2 years ago
I have been a repeat customer. They are efficient, have excellent follow through, timely, and have beautiful flooring in a wide price range. Great service!
5.0
Stephen C.
2 years ago
Workman was excellent, efficient, and very courteous. Would definitely recommend to others and will return when new work is to be done.
5.0
Eric B.
2 years ago
5.0
Danielle S.
2 years ago
Very helpful, reasonably priced, and they do a great job! Highly recommend.
5.0
Laura P.
2 years ago
The teams were prompt and professional. Pricing was very competitive & the flooring looks great! Will definitely use them for our next project.
5.0
Gary C.
2 years ago
Mike was pleasure to work with. Very professional The install team could not have been better with concern for doing the job with care.
5.0
Kim M.
2 years ago
I was so impressed with the DeHaan design, sales (Dean Pasman) and installation team for our home renovation. They were responsive and easy to work with.
5.0
Luke E.
2 years ago
Wonderful experience having new flooring installed throughout the entire house. DeHaan worked with us to schedule everything when we needed it. They were very helpful finding the exact flooring we wanted. The installer was professional, cleaned up after himself every day and did an excellent job. It looks awesome. This is the third time we have selected DeHaan to do flooring work for us and we have been extremely pleased every time. We would definitely recommend them and will go to them next time we need work done on our home.
5.0
Dean G.
2 years ago
Great service. They were very helpful and responsive. Installers did a wonderful job as well. Thank you for making this easy. Dean
5.0
Nancy K.
2 years ago
A very pleasant experience!
5.0
Catherine D.
2 years ago
Isaiah did a good job communicating with me and adjusted his schedule to meet ours. Jaron and Mike worked tirelessly and efficiently all day. We are pleased with the work. It was easy to check out samples of carpet and the store staff were pleasant and informative.
5.0
Scott H.
2 years ago
Very good customer service. We had some damage to our home during flooring demo and Dehaans is making it right. Mike Mesman has been great to work with.
5.0
Rose H.
2 years ago
I am very happy with your service from talking to a sales person in your show room to getting measured for installation of carpet to having it installed. everyone did their job well. I will be sure to come back very soon. we are going to buy more carpet. Thank you so much for being such a great company.
5.0
Cara R.
2 years ago
Staff helpful with making best purchase for what I was looking for. Have used services before and have not been disappointed. Installation went smoothly.
4.0
Greg H.
2 years ago
Professional, prompt. When a mistake was made with scheduling our installation I appreciate the professional way it was handled- a sincere apology was made, accepting the blame and it was rescheduled promptly. The honest way it was handled led us to use the company again and I will also recommend them to others. You don't find this kind of service everywhere! We have been happy with the carpet and both installation teams were great!
5.0
Dick S.
2 years ago
Great People, Very Helpful in Store. Flooring worker was the best,
5.0
Beverly R.
2 years ago
you were very helpful and I love your friendly people.
5.0
Cathy V.
2 years ago
Extremely helpful, great service and product information.
5.0
Steve H.
2 years ago
Have used DeHaan's several times for our flooring needs - they've done a great job for us - latest was installing Coretec flooring - a big job - installers ran into issues but were great at handling it and we're very happy!
5.0
Bruce F.
2 years ago
We had wonderful service and are happy with the tile, counter top and carpet we had installed.
5.0
Ed B.
2 years ago
Excellent
5.0
Jan R.
2 years ago
I can't say enough good things about DeHaan's. Service was excellent, even got the flooring installed much earlier than anticipated which was great! I love being able to bring home the samples to try before I commit to the flooring I want. The staff and service personal did a great job helping me find just the right flooring for our kitchen area. Another plus is the cost is reasonable and no more expensive than going to big box stores where I can't bring the samples home to see if it's what I want. They installed our carpet several years ago and did a great job. It's one of the reasons I chose to go back for our new kitchen flooring. Good job Dehaan"s, I have recommended them to several people because I'm that extremely pleased with this company.
5.0
Ingrid S.
2 years ago
5.0
John H.
2 years ago
thoughtful, helpful, prompt
5.0
Cora M.
2 years ago
Professional and timely!
4.0
Geralyn A.
2 years ago
WE had a great experience with DeHaan for picking out our flooring and the measuring and quote process. The workmanship for laying the floor was pretty good. Hard to get 5 stars here when you live with a perfectionist. but it looks good.
5.0
Alex F.
2 years ago
Very personal service. Team is attentive and flexible. Thanks for the great service!
5.0
Bonnie L.
2 years ago
Very helpful and professional sales staff. Installer was great.
5.0
Roger J.
2 years ago
Excellent !!
4.0
Jim V.
2 years ago
We were quoted $50 per hour to move furniture. Had two EMPTY chests moved. (10mins tops in and out) Was charged $40 after billed $100. Should have been $10 at the most. Just thought you should know how I feel..
5.0
Diane L.
2 years ago
Did a very good job he was very friendly
5.0
Emily H.
2 years ago
I had a wonderful experience from start to finish working with DeHaan's. They have a great variety of carpet to choose from in their showroom and were there to offer opinions and answer any questions. The install looks great. Highly recommend!
5.0
Kathy
2 years ago
I worked with Isaiah at DeHaan who helped me pick out the perfect vinyl plank flooring. The service was great, install was beautifully done, and I love my new floors. Definitely recommend!
5.0
Douglas J.
2 years ago
5.0
Sandy B.
2 years ago
Great job
5.0
Fred F.
2 years ago
Great service, on time delivery and installation
5.0
Mike M.
2 years ago
Great customer service and the installer did an outstanding job. Highly recommend them!
5.0
Roberta O.
2 years ago
Great. We will be back again
3.0
Jeff V.
2 years ago
Carpet was laid 90 degrees to existing carpet, intstallers had no choice but to do it incorrectly… I should have called the store but did not want to wait another month….
5.0
Shelley K.
2 years ago
We love our carpet. Installation went very smoothly.
5.0
Glenn T.
2 years ago
The staff was extremely friendly and helpful in setting up a rapid installation for us. Excellent installation also.
5.0
Jim W.
3 years ago
They stayed connected thruout the long process
5.0
david k.
3 years ago
5.0
Marilyn N.
3 years ago
Very happy with the quartz counters and flooring. Customer service at the store was excellent and job installation was great also
5.0
Peter G.
3 years ago
Great! They helped me project manage by kitchen remodel by myself. Everything turned out great. Communication was quick. The store was helpful with recommendations, when asked, and the sample sizes that we were allowed to check out and bring home helped with visualizing the look. I was extremely pleased.
5.0
Charles L.
3 years ago
Very professional. The man who came to install was wet courteous and did a very good job.
5.0
Richard H.
3 years ago
It was a positive experience.
5.0
Gary D.
3 years ago
Excellent work and very friendly
5.0
Sally S.
3 years ago
Great Job! Excellent Service
5.0
Wendy H.
3 years ago
Professional Good selection Friendly
4.0
Fliers (.
3 years ago
Everything went on schedule and as expected. Not a common thing in today’s world!
5.0
Mike K.
3 years ago
Great customer service, product as expected and expertly installed
4.0
Bette B.
3 years ago
FRIENDLY
5.0
Sandy M.
3 years ago
Professional and efficient
5.0
Maryann M.
3 years ago
The team that did the work was excellent. Customer service at the store could not have been more helpful. Love the knowledge and professionalism.
5.0
William B.
3 years ago
Great customer service, made sure we had exactly what we needed and took great care of us all the way.
5.0
Rachel B.
3 years ago
Wonderful customer service! So helpful and attentive
5.0
Chris G.
3 years ago
5.0
Doug Z.
3 years ago
5.0
Jackie K.
3 years ago
Aaron did a beautiful job
5.0
Brent C.
3 years ago
I was very impressed with the installation crew! They paid close attention to detail during the installation, including asking to back into the garage to keep the carpet from getting rained on as it was being brought in. The foreman asked good clarifying questions to make sure that we got exactly what we wanted. The crew was very friendly and efficient and finished a whole day earlier than originally anticipated.
5.0
Mike P.
3 years ago
From start to finish, Zach did a great job guiding us through the process. The work was completed in a timely manner, all of the installers were very professional and did a great job. Could not be happier. We will use them again for sure.
5.0
Patty T.
3 years ago
What a pleasure to work with DeHaan's! Our job was "not too small", quoted promptly, scheduled with ease, and completed on time, with excellent workmanship that went above and beyond.
5.0
Marlene S.
3 years ago
Totally exceptional service, quality and installation.
5.0
Hilda A.
3 years ago
DeHaan Carpet staff are very helpful in choosing our new flooring. They were quick to us samples to see what looked good in our home. If they did not have it, they contacted the manufacturer who sent a sample to us. The installers were proficient in getting the flooring completed and we are very happy with the results.
5.0
Jon Z.
3 years ago
Great
5.0
Bert V.
3 years ago
THE INSTALLER THIT A GOOD JOB GOOD PRODUCT TO WORK WITH MADE A NICE LOOKING FLOOR BERT VAN DER MEER THANK YOU
5.0
Chuck V.
3 years ago
VERY HAPPY!!!!!
5.0
Marjorie C.
3 years ago
I’m happy with my flooring and carpet. Good people to work with
5.0
Paul A.
3 years ago
Helpful, accommodating, professional, and timely. Can’t say enough good things about the installers. Very happy with everything.
5.0
Maggie R.
3 years ago
.
5.0
Scott C.
3 years ago
We had a great experience working with DeHaan. We couldn’t be happier with how our project turned out. Thank you so much.
4.0
Bill V.
3 years ago
End product and price was good, but it took too long. Ordered in February and final installation in June.
5.0
Shirley D.
3 years ago
Very professional, knowledgeable, came when they said they come, clean orderly work. Very happy with the job.
5.0
Chantel M.
3 years ago
Very professional!
5.0
Tom G.
3 years ago
Great place for flooring. Great service and price.
5.0
Joan S.
3 years ago
Everyone at DeHaan's are extremely. helpful and there customer service was outstanding. Lynsey helped coordinate carpet and paint color to go with our brick and tile. Carpet installers were on time and did a nice job. I would highly recommend them.
5.0
Nate W.
3 years ago
1.0
Modesto P.
3 years ago
When I received a quote I was informed that it would be good for a year, I visited the store in person 6 months later which I will agree they have amazing designs for flooring but the customer service I received with my first visit wasn’t the best. We took a few samples and the lady that assisted us stated that the quote I received was still good. Fast forward, I go in the following day to get new options and finally make a decision and was informed that my quote was no longer good and I needed to get a new one and the price I was quoted would increase. (Still waiting to receive a call back as I asked to speak with someone higher or the person that actually gave me the quote to better understand how their word could just change) I rather take my loyalty to a business that can keep their (Promise) word.
Anonymous
3 years ago
Hi Modesto,Thanks for letting us know, we apologize for the misunderstanding.
5.0
Tamara G.
3 years ago
Very knowledgeable staff and a great help with narrowing down flooring choices.
4.0
Joe M.
3 years ago
5.0
Erin R.
3 years ago
5.0
Jennifer D.
3 years ago
We have used DeHaan several times for our flooring needs over the past 10 years. Recently, we used them for carpet in our basement. They have competitive pricing and they have exceptional customer service. I recommend DeHaan for all flooring needs.
5.0
Jon Z.
3 years ago
It was a great experience and the carpet layers did a wonderful job
5.0
Bryan G.
3 years ago
Awesome! Zach was fantastic.
5.0
Debra S.
3 years ago
Service A++++ Installer A++++Product +++++ Very happy with everything !
2.0
Frank Z.
3 years ago
carpet is good, service was poor
jeron@dehaanfloorcovering.com
3 years ago
Hi Frank,
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We would like the opportunity to talk and follow up to see how we can resolve the issue.
Frank Z.
3 years ago
We like the carped but:
The installer was 1 hr late and we were worried that we wouldn't make a later appt.
The installer didn't identify himself.
I 82yrs young hat to help move furniture
He did a vg job of installing.
He didn't leave a remnant a\nd we weren't asked.
He had to be coxed back into the house to put the furniture back.
The pme invoice was larger than my last from Jeron. This was resolved at the store.
5.0
Cameron B.
3 years ago
5.0
Kathy H.
3 years ago
We were very happy with the in-store selection, service by the sales reps on the floor, quality of flooring, and superb installation. They do need to keep track of their inventory more closely as our installation date was cancelled and rescheduled with less than a 24 hour notice due to lack of supplies.Updating my review. I’ve now used this company twice for floor installation. Customer service, communication, and timeliness were all wonderful and the installation is superb! We couldn’t be happier with the end results!!
3.0
Kyle W.
3 years ago
So far very happy with the carpet we recently had installed. Less impressed however, with the communication and install. The installers were EXTREMELY rough on the walls/trim/cabinets. We've had plenty of carpet installed before and I fully expected some touch ups, but nothing like this. The overall install turned out very well, but the damage was excessive. I e-mailed Mike and Lindsey after and never heard a thing in response.
jeron@dehaanfloorcovering.com
3 years ago
Hi Kyle,
We apologize for the issues you have experienced and want to make sure you are completely satisfied. We will be calling you to follow up and make sure everything is taken care of.
5.0
Joshua V.
3 years ago
Great service, no surprises, and install was beautiful
5.0
Tom M.
3 years ago
Excellent customer service from Dean, Angie and the entire staff at Dehaans. Good, competitive price and quick installation. We will definitely be using them again.
5.0
Vicki S.
3 years ago
Extremely good! You gave us a very competitive price The installers did an excellent job! As usual we prefer DeHaans! Thank you The Smiths
5.0
Missy R.
3 years ago
Awesome floors look amazing the installer was great clean and more than helpful he went above and beyond to help me with a leak due to our plumber cheap parts on toilet shut off
5.0
Jim V.
3 years ago
Personal, helpful, no pressure, knowledgeable.
5.0
Jim V.
3 years ago
Arrived on time and did an excellent job installing a floor in a small bathroom
5.0
alan h.
3 years ago
5.0
Ruth V.
3 years ago
Ladies in showroom are very good. They are more than willing to help and are very knowledgeable of the products they sell. We have gone to DeHaans in the past and because we have such a good experience with the process we continue to use DeHaans when we need carpet or vinyl. Very pleased with everything.
5.0
Barb T.
3 years ago
We were very pleased with the help we received deciding what products to go with. Also, installation went very well on the flooring, counter tops and backsplash. We are happy with how everything turned out.
3.0
Clarice N.
3 years ago
very confusing
jeron@dehaanfloorcovering.com
3 years ago
Hi Clarice,
We’re sorry to hear you’ve had a frustrating & confusing experience. We hope after following up that we were able to make things right and that you are happy with the end result.
5.0
Connie Y.
3 years ago
The installer did an excellent job. There was some loom grease right in the middle of the room but was fixed promptly. Would buy from you again. Room looks awesome.
5.0
Randy K.
3 years ago
Easy, fast and quality
5.0
Dave K.
3 years ago
Great- Quality Service
5.0
Charles R.
3 years ago
Excellent and friendly
5.0
Julie D.
3 years ago
I couldn’t be happier with DeHaan! From Abby helping me choose a flooring (through many visits!), to the estimate and scheduling with Zach, and finally the install with Aaron, their work and customer service is superb! Aaron worked hard and fast without sacrificing quality and was a pleasure to have in my home. From start to finish I have no complaints and would use DeHaan again in a heartbeat!
5.0
Even H.
3 years ago
DeHaan staff were very helpful in helping us select tile and carpet for a remodel. The quality of products and installation were also top notch. We would definitely recommend them to others.
5.0
lloyd s.
3 years ago
5.0
Tim H.
3 years ago
The sales rep was exceptional. Installation was timely and the installer was helpful, friendly and responsive to our questions. Very happy with the whole experience.
5.0
John C.
3 years ago
From start to finish we had an excellent experience. Our installers Xavier and father were on time, considerate and did a good job. This was our second time ordering from DeHaans and we would return.
5.0
Dirk V.
3 years ago
This was the first time we ever used DeHaan's. Everyone was so professional, courteous and friendly. I would recommend them to anyone. We love our new carpet from DeHaan's.
5.0
Ken H.
3 years ago
Very Satisfied .
5.0
Gene H.
3 years ago
Excellent!
5.0
Alissa M.
3 years ago
Awesome work. Efficient, friendly, accurate!
5.0
Evert B.
3 years ago
4.0
Mark S.
3 years ago
5.0
Carol S.
3 years ago
I have had a great experience with all for the employees of De Haan that I have seen in my ordering vinyl, carpet, having floors measured and in the installation of both the vinyl and the carpet. I am very pleased with their work!
5.0
Don S.
3 years ago
We were very pleased with the product we picked out, the people we dealt within the office/showroom, estimating, and installation teams. Everything looks great!
5.0
Jim R.
3 years ago
Great experience from the sales person who help Ed us pick out our carpet to Matt who measured and gave us an estimate to Angel an Ernie who laid it. It was overall a great experience. We are very happy with it
5.0
Jack D.
3 years ago
Precise, fussy wood floor man. Attention to detail was superb. Carpet layers friendly but professional. Great job!
1.0
Karla R.
3 years ago
With Michael not good. Scheduling dates were not accurately communicated to me from him. A major decision on which way the vinyl plank would be laid was discussed between Mike my daughter and myself in the bedroom and decision made. Well when the instAllers arrived they were told by Mike to ask me cause he lost the sticky note he had written it on. I wasn’t being paid to remember so had to wing it. So no I’m not happy with the unprofessionalism that occurred. No apologies were given. The installers were great but they aren’t DeHaans.
4.0
Ann V.
3 years ago
The installer did a good job. Employees were helpful. I like my waterproof kitchen flooring. I am not happy with my carpet because I did not know it would show every footprint. I should have asked more questions.
5.0
Sheryl M.
3 years ago
Great customer service, timely, excellent installation, everyone courteous and professional. The only place we go for carpet!
5.0
Jenn B.
3 years ago
5.0
Erik Z.
3 years ago
Excellent. Sales person in the store was very knowledgeable and extremely helpful in selecting the carpet we were looking for. Carpet installer was very professional and did a great job. Can't say enough good things about DeHaan. I would highly recommend them to looking for new floors or countertops.
5.0
Jane H.
3 years ago
Excellent! We were very pleased with all our experiences, from choosing carpet to the measuring process through the install. Couldn't be happier.
5.0
Gary S.
3 years ago
Professionally and neatly done.
5.0
Brian I.
3 years ago
Good service, fair price!
5.0
Brian C.
3 years ago
We would really like to give a big round of applause for Randy that did the install, what a great job he did!!! Everyone made it a great experience, love the floors, great product!
5.0
Archie G.
3 years ago
Extremely satisfied with the entire process. Jeron as well as the installers were professional, prompt, and very helpful with advice and explanations.
5.0
Barb M.
3 years ago
Very professional from the office to the installer of our new wood floor and stairs.
5.0
Jay M.
3 years ago
Wonderful!
5.0
Franklin M.
3 years ago
From the design through the installation everyone was great to work with! Responsive and helpful in selecting finishes for our kitchen and quality install work. Highly recommend!
5.0
Lesa B.
3 years ago
Love Dehaan’s, professional group of people working in a store filled a vast selection of quality floorings and tiles, so many to select at so many price points, everyone is helpful and not pushy, they’re there to help you make your selections for whatever project you’re working on! I like that they’re also honest, I selected a backsplash that was back ordered for months instead of leading me on they told me as soon as they were informed because of CV19 there was a long delay. I recommend Dehaan’s, I know I’ll go back for future projects!
5.0
Steve L.
3 years ago
We had new carpet and wood flooring installed and the service and communication was excellent!
5.0
Jill A.
3 years ago
Very great service and selection
5.0
Kym P.
3 years ago
DeHaan’s is our go to place for flooring and tile. They always exceed expectations.
5.0
Dan W.
3 years ago
Exemplary! From start to finish everything well very well
5.0
Tim L.
3 years ago
Friendly efficient prompt knowledgeable competitive
5.0
Ken V.
3 years ago
From the moment we began our association with DeHaan"s, the experience was wonderful. We dealt mostly with Zach and Lindsay, who are amazing in their field, but everyone in the company does stellar work. Every sub contractor we interacted with knew exactly what he was doing, and did it well. We completed our now lovely downstairs on time and on budget. Thanks to all of you. It was a real pleasure!
5.0
Carmen R.
3 years ago
Very happy with service.
5.0
Ula C.
3 years ago
Excellent. Highly recommend.
5.0
Carrie V.
3 years ago
Good customer service, quality installation.
5.0
Sally S.
3 years ago
Great
5.0
Phil H.
3 years ago
Kim is great and the installer was very nice and did an excellent job!
5.0
Marcia H.
3 years ago
Carpet looks great......Koster boys did the installation and are very good. Thanks for your good service.
5.0
Sandy L.
3 years ago
We were very pleased with the service we received. The floor is beautiful. The installer did an excellent job and was very professional. Overall, it was a very good experience.
5.0
Jeff T.
3 years ago
We had our new Laminate flooring installed and it looks fantastic! Thanks again Dehaan!
5.0
Todd M.
3 years ago
GREAT JOB - INSTALLER TOOK EXTRA TIME TO CUT AROUND STONES IN OUR FIREPLACE. HE TOOK A LOT OF PRIDE IN HIS WORK.
5.0
Jan W.
3 years ago
This is the only place I would go to get flooring and countertops. Their products and service are the best. The customer service is excellent!
5.0
Ruth B.
3 years ago
helpful, courteous
5.0
David W.
3 years ago
Had excellent service from start to finish. Liz was most helpful with picking out flooring and countertops. The installation was as scheduled and slight installation adjustments were dealt with immediately. We could not be happier.
5.0
Tim M.
3 years ago
Thorough work, workmen were prompt, kind and very knowledgeable about their craft!
5.0
Liesa S.
3 years ago
Friendly & helpful staff
5.0
Nelson H.
3 years ago
Knowledgeable Friendly
5.0
Nelson H.
3 years ago
Knowledgeable Friendly
5.0
Gloria M.
3 years ago
Great experience . Everyone was helpful. Was beautiful
4.0
Joel A.
3 years ago
Good experience, despite a temporary concern when they misunderstood the selected installation date, and then had to scramble to find an installer available on that date. It all turned out well in the end, though.
5.0
Amy S.
3 years ago
Zach and his team were so pleasant to work with. Zach went above and beyond in helping us understand how they could level our kitchen/dining room floor before installing Coretec flooring. They did a beautiful job with installation as well. We also purchased our quartz counters through Dehaan and that experience went well too. Everyone was very patient with my very slow decision-making process. Thanks Dehaan Flooring!
5.0
Kelly S.
3 years ago
Great experience!
5.0
Karen M.
3 years ago
5.0
Mark F.
3 years ago
I am.very pleased with everyone who worked with me, my installer was very good and his workmanship is excellent,
5.0
Sheri P.
3 years ago
Excellent. There were a few glitches. But such is life.
5.0
Grace S.
3 years ago
I was extremely please with Zak and PJ. They were excellent.
5.0
Frank L.
3 years ago
Our experience with DeHaan’s could not have better. Every person went out of their way to make it that way. Kim helped us choose the product and then Zach took over the logistics. We did nearly our whole first level , and Zach was always available to answer my many questions. He was quick to contact me and coordinated the entire job front start to finish. Finally , Aaron spent a week in our home and he was a total professional and perfectionist. We are thrilled with our floor, and as a result, we recommended DeHaan to two other families who have already received their flooring. They are both very satisfied. Thank You!
5.0
David L.
3 years ago
Carpet looks good, installer did a very good job
5.0
Frank L.
3 years ago
Professional sales and installment
5.0
Kerry H.
3 years ago
Professional and timely.
5.0
Chris W.
3 years ago
Jason did a great job. When we are ready to do the rest of the house, we are hopeful he will be available to help us out.
5.0
Amy D.
3 years ago
We have used DeHaan on a few occasions. They always deliver above and beyond. They also stand behind their product and installation with integrity. Highly recommend them for your next project!
5.0
Stephanie T.
3 years ago
5.0
Kristin M.
3 years ago
Professional, timely, quality
5.0
Ashley E.
3 years ago
We had a GREAT experience at DeHaan all around--from the woman who assisted us with picking out our carpets to the installation process. Very knowledgeable staff, professional and friendly with high quality products and diverse selection. We will be back when it's time to redo our bathroom floors... and kitchen... and downstairs. ;) Thank you.
5.0
Clint L.
3 years ago
My parents were super happy with install and Zac so was I, the installer did a great job as well.Clint
5.0
Daniel S.
3 years ago
We were very pleased with both the purchasing process, as well as the installation. No one at DeHaan was pushy or "sales-ee" at all, and they accommodated all our questions as first time carpet buyers. The price was moderate, but not sky high, and I do believe you get what you pay for, but only to a point. We felt as though they were honest with us every step of the way. It was a really nice experience.
5.0
Beth D.
3 years ago
I want to thank De Haan Tile &Flooring for a wonderful job with new flooring in my home . It looks great and very happy with it . The staff is awesome , they are very helpful and will work with you answer all your questions . Definitely will recommend them .
5.0
Rick L.
3 years ago
Great selection of carpeting! Excellent sales and service.
5.0
Maria T.
3 years ago
The installation of the vinyl flooring in my kitchen and bathroom was done exceptionally well. The work was done on time as stated, for the price quoted, with no problems. I highly recommend DeHaan Tile & Floor Covering, Inc.The newest service we have had completed by DeHaan Flooring is new vinyl planks in our bedroom. The product and installation was done well and on time. I highly recommend DeHaan!
5.0
Rex W.
3 years ago
Excellent!
5.0
Leah D.
3 years ago
DeHaan’s was awesome! On point communication and pricing. The installers did great work and were very professional.
5.0
Randy I.
3 years ago
Very Professional priced right
5.0
Nic K.
3 years ago
Experienced, professional, well done! Tell Mike his team did an excellent job. This is my son's first time dealing with DeHaan's. I think he will be back again. His friends love the floor he selected and it looks great!
4.0
Evelyn V.
4 years ago
Very helpful and did good work installing flooring and countertop. It would have been nice to know that someone else was coming to finish the carpet edge. We wondered.
5.0
Michelle K.
4 years ago
I had a wonderful experience with DeHaan's. The product is excellent, and the installer was very thorough and particular which I very much appreciate.
5.0
Penny P.
4 years ago
I was very impressed with the installers. They were respectful of my furniture and did a great job on the install!
5.0
Larry P.
4 years ago
Your installer was amazing, it was such a positive experience
5.0
Bethany P.
4 years ago
Had a WONDERFUL EXPERIENCE from start to finish. Polite, friendly, knowledgeable, professional and timely. Would highly recommend this company and I will be a repeat customer❤️
5.0
Marcia B.
4 years ago
Good Job!!! thank you!!
5.0
Doug G.
4 years ago
Great staff. Installers were friendly, courteous and worked with us as we did the entire first floor. Very satisfied.
5.0
Henry B.
4 years ago
It was very good
5.0
Kendra A.
4 years ago
DeHaan’s was easy to work with and had very knowledgeable and helpful staff.
5.0
Doug M.
4 years ago
Every step of the process went great! Thank you
5.0
Doug M.
4 years ago
Every step of the process went great! Thank you
5.0
Doug M.
4 years ago
Every step of the process went great! Thank you
5.0
Henry B.
4 years ago
It was very good
5.0
Karen B.
4 years ago
Excellent customer service from start to finish!
5.0
Tom D.
4 years ago
We’ve used Dehaan flooring on multiple occasions for carpeting and hard flooring. We’ve been very satisfied on every interaction with the quality, pricing and professionalism.
5.0
Joan R.
4 years ago
I worked with Denise and Jeron. They were very professional and everything was on time and the quality of the end product was great.
5.0
Lesa C.
4 years ago
Very good experience. Ray did a great install!
5.0
Judy W.
4 years ago
Knowledgeable, very helpful, prompt service, and love the product!
5.0
Rick H.
4 years ago
Great experience from start in showroom to final install
4.0
Dick B.
4 years ago
Generally excellent work. Just one instance of inattention to detail: new shoe molding was cut short and installed halfway-gapped on both ends.
5.0
Rick H.
4 years ago
Great experience from start in showroom to final install
5.0
Sally S.
4 years ago
Great from start to finish.
5.0
Linda L.
4 years ago
Timely,beautiful work,very professional, good prices!!
5.0
Tim M.
4 years ago
They are very thorough.
5.0
Steve E.
4 years ago
Professional Personal Helpful
5.0
Jon S.
4 years ago
All good
5.0
Craig P.
4 years ago
Fair pricing. Good customer service. Good experience with installer.
5.0
Vinanti C.
4 years ago
Excellent workmanship! Very professional and trustworthy people! Job well done!!
4.0
Cheryl D.
4 years ago
They did a beautiful job, I will recommend to friend & family.
5.0
Rick H.
4 years ago
5.0
Vinanti C.
4 years ago
Excellent workmanship! Very professional and trustworthy people! Job well done!!
5.0
Dawn H.
4 years ago
Very pleasant to work with and they know there product.
5.0
Christine E.
4 years ago
Everyone that I worked with at Dehaan’s was very helpful! They worked we’re considerate of my needs and scheduled the work accordingly.
5.0
Christine E.
4 years ago
Everyone that I worked with at Dehaan’s was very helpful! They worked we’re considerate of my needs and scheduled the work accordingly.
5.0
Betty V.
4 years ago
The sales person was very helpful in helping me finding flooring that I was looking for. The installer Did a great job tearing out my old flooring and putting in the new, it really looks beautiful! thank you for your kind service from all your team members!
5.0
Betty V.
4 years ago
The sales person was very helpful in helping me finding flooring that I was looking for. The installer Did a great job tearing out my old flooring and putting in the new, it really looks beautiful! thank you for your kind service from all your team members!
5.0
Betty V.
4 years ago
The sales person was very helpful in helping me finding flooring that I was looking for. The installer Did a great job tearing out my old flooring and putting in the new, it really looks beautiful! thank you for your kind service from all your team members!
5.0
Russ O.
4 years ago
knowledgeable, Christian, excellent communication, very well done
5.0
Dawn B.
4 years ago
Personal yet very professional!
5.0
Dawn B.
4 years ago
Personal yet very professional!
5.0
Dawn B.
4 years ago
Personal yet very professional!
5.0
Larry B.
4 years ago
Fast, efficient, high quality materials and workmanship
5.0
Craig C.
4 years ago
Excellent products and installation was awesome
5.0
Martie Q.
4 years ago
I worked with Denise VH in this project as well as past projects. Very helpful and insightful. I'm very happy with the flooring, carpet, tile and formica picked and how they look to make my new home
4.0
Angela G.
4 years ago
Lindsey (sales) and Mike Mesman are great to work with. However installer Ray did not complete the job to match the quote/my expectations, he left without me reviewing his work or saying a word-just walked out, took my extra flooring with him and when he did return to fix the job-he returned unannounced at his convenience, without an agreed upon appointment time and then was gruff to say the least. His work was well done once it was completed properly, but as a face of the company (customer facing representative), he does not present well at all. If I were rating for Lindsey and Mike only, I would give 5 stars. Unfortunately Ray spoiled the experience of getting some much needed new flooring after a damaging flood in our home.
4.0
Roger G.
4 years ago
Great service
5.0
Erica S.
4 years ago
We have been very happy so far with our experience with DeHaan. Zach was very helpful in the planning and purchasing part of our flooring replacement and Mike, our installer, could not have been more friendly or more competent. He made a number of adjustments on the fly and even fixed a door of ours that wasn't shutting properly. Excellent value and customer service.
5.0
Beverly D.
4 years ago
Pleasantly surprised. I purchased good carpet at an excellent price. I'm super satisfied.
5.0
Beverly D.
4 years ago
Pleasantly surprised.
5.0
Phil N.
4 years ago
Knowledgable and dependable.
5.0
Mike C.
4 years ago
Each person we have been in contact with throughout the process of purchasing, estimates, and installation have been professional and very helpful. We love our new flooring and would definitely use DeHaan’s for any future flooring needs.
5.0
Bobbie L.
4 years ago
Efficient. Good value. Outstanding workmanship..
3.0
Isaac C.
4 years ago
Friendly associates and installers. Did a good job installing carpet but broke three of my corner beads which now require repair. Sent an email to Mike describing what happened and he never replied, just sent the bill. Led from a 5-star experience down to a 3-star at best.
5.0
Alissa M.
4 years ago
Easy, fast, affordable, professional!
5.0
Linda K.
4 years ago
Very friendly and helpful, not pushy. Did a beautiful job on the installation of my vinyl flooring, very happy. Looking forward to working with them again replacing my kitchen countertops.
5.0
Linda K.
4 years ago
Very friendly and helpful, not pushy. Did a beautiful job on the installation of my vinyl flooring, very happy. Looking forward to working with them again replacing my kitchen countertops.
5.0
Catherine M.
4 years ago
I recently had carpet installed in my bedroom and walk in closet. Angie and Linsey in the store were very nice and helpful. The father and son team that installed the carpet were friendly and fast. My new carpet looks great and I would definitely recommend DeHaan Flooring to everyone no matter what kind of flooring you need!!!
4.0
Michelle E.
4 years ago
We had an overall good experience. People were helpful and when we had to have our delivery pushed back because our basement was not yet ready it was no problem. We were able to reschedule when it was ready. Installers did a good job
5.0
Joe M.
4 years ago
Professional, friendly, knowledgeable
5.0
Mary R.
4 years ago
Great employees ...I enjoyed working with Jenni and Jeron and Aaron did an excellent job installing the flooring which looks fantastic. Would definitely recommend DeHaann’s and hope to order carpeting in the future.
4.0
Bill H.
4 years ago
Under the unusual times the installation went extremely well.
5.0
Jim V.
4 years ago
Great.
4.0
Lisa B.
4 years ago
Very good experience! Would recommend for vinyl plank And installation.
4.0
Lisa B.
4 years ago
Very good experience! Would recommend for vinyl plank And installation.
5.0
Carol K.
4 years ago
It was great working with the team at DeHaan. My floor looks great. Thanks again DT
5.0
Rick S.
4 years ago
Professional, courteous & knowledgeable about product. Very satisfied!
5.0
Shirley D.
4 years ago
Very happy with the professional workers and the work was great
5.0
James R.
4 years ago
1.0
Melaneigh C.
4 years ago
They were spotted at the anti-quarantine ‘protest’ and I do not give my business to those who intentionally put others at risk of exposure to a deadly disease. I hope you know your company name is on a boycott list that is being spread far and wide. Good job announcing to the world that you don’t care if you kill others by spreading an infectious disease.
5.0
Jennie V.
4 years ago
Everyone was extremely helpful with our bathroom and willing to work within our budget. Great group of people to work with. Will totally use your business in the future
5.0
David U.
4 years ago
competent, complete, on time, quick work, no hard sell
5.0
Terri S.
4 years ago
Mike the installer was excellent. Professional and neat and perfect work. Would recommend him to anyone. Mike in the office was honest about how our plank flooring would not work on stairs and We appreciated his honesty and professional opinion. DEHaans has never let us down. The best!!
5.0
Terri S.
4 years ago
Mike the installer was excellent. Professional and neat and perfect work. Would recommend him to anyone. Mike in the office was honest about how our plank flooring would not work on stairs and We appreciated his honesty and professional opinion. DEHaans has never let us down. The best!!
5.0
Don W.
4 years ago
Very helpful and easy to work with.
4.0
Brian W.
4 years ago
I have never been at DeHaan Flooring before But wanted to keep the business close and from what I read online everyone seemed happy . From the first time I stopped in the store I felt comfortable. everyone was very willing to help and provide information on the product we were looking at (carpet) the process was easy we took samples home on Saturday . Stopped back the first of the week they sent out someone to measure they ordered the carpet and within a week it was installed and looks great . We are very happy .
5.0
Mary M.
4 years ago
excellent product and service
3.0
Aaron O.
4 years ago
Overall good. Measuring was off which resulted in patching and extra seams. Installer needs to vacuum up debris when complete
5.0
Bill H.
4 years ago
Everything about our experience with De Haan's was superb. The saleswoman was helpful. The person who measured and scheduled installation was friendly and caring. The installer was excellent. Our De Haan experience was far superior to our experience with other carpet and flooring installers. We'd highly recommend them and will most certainly deal with them in the future.
5.0
Tom C.
4 years ago
Wonderful people. Lindsey was terrific to deal with and very helpful. The installers were equally nice.
5.0
Conny C.
4 years ago
Great customer service, very competitive pricing, great selection. Installers did a super job. Very pleased and would definitely recommend highly. Thank you!
5.0
Diane T.
4 years ago
Mike the installer is wonderful. Listened to all my concerns, addressed then all. Did a beautiful job!
5.0
Mindy B.
4 years ago
Excellent service from start to finish! Product is of high quality and looks great too. Overall really happy. Thank you for making everything run so smoothly! Mike was especially great.
5.0
Carrie K.
4 years ago
5.0
James K.
4 years ago
Great from start to finish. The expert sales team helped me pick out my flooring, and the installation team was on time and did a great job.
5.0
Dar C.
4 years ago
Dependable and honest people. A joy to work with!!