BRENNAN'S CARPET LLC

4.5
|
22 Reviews
CARPET, VINYL, LAMINATE, PREFINISHED HARDWOOD, CORK & INSTALLATION
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Brennan's Carpet and Design 1030 Business Park Dr Ste B, Hailey, ID 83333-5235 208-578-3585 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.5
|
22 Reviews

Reviews


1.0
last year Terrible job done for us in 2010. They left gaps between the vinyl tiles they placed. When questioned they said it's how the tiles are supposed to work. We called the manufacturer and recieved word that it was NOT correctly installed along with a photo of a properly installed floor. Brennan's people looked at the photo and refused to correct it. When we went to them for an estimate in 2014 they were so rude and dismissive (before they even knew our name) that we just said forget it. We don't need an estimate. My wife, Don and I installed the same vinyl floor tiles, our first ever, in another room beautifully. It was easy. The contrast in their work and ours is dramatic and unmistakable.You should also note that as of this date the family places reviews of themselves on their Facebook page without any statement of their conflict of interest.Do not work with them. You don't need the frustration and rudeness in your life. I have never had worse service or workmanship. Look elsewhere or do it yourself to have better quality without the rudeness, dishonesty and terrible service.
5.0
last year Thanks Brennan's Carpet for my beautiful floors!
5.0
last year Not only did I get the lowest price on a carpet remnant, I got a free lunch during their hardwood flooring- shaw carpeting sale! Thanks so much Keri. My wife and I will be back to look at area rugs soon.
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
4.0
4 years ago This customer did not leave a comment.
2.0
4 years ago DO NOT GIVE YOUR BUISNESS TO BRENNAN'S CARPET. You will be sorry. We spent 10,000 dollars with them, everything was fine at first..after a week everything changed. They say they guarantee their work, but good luck trying to get them on the phone or back to your house when they screw up. And they will screw up! Just ask other customers. They even took off carpet out of our gun cabinet, started applying wood, never finished...then when we FINALLY got them on the phone, they said it wasn't covered in the original quote and that they won't finish it! There are nails sticking out of our carpet everywhere. Creeks all in our expensive hard wood. They filled OUR trailer with THEIR trash outside and refused to come get it. Had to call back SEVERAL times to even get them to finish. So unprofessional. As soon as they get your money, your screwed. The sales person Chandra is AWESOME. That's the only thing they have going for them. I know 2 other people who also have had terrible experiences. 1st guy had the same problem as us. They did crappy work, that is supposed to be covered under warranty...they just kept putting off his calls until they finally refused to come back. My other friends bought a rug from them. When he walked in the store, Chandra was helping a customer, and the owner Karrie was eating a burger. She looked at my friend and then looked at Chandra and said, "Chandra Customer!" THEN he went to go pick up the rug that was at their warehouse at their home. He knocked on the door and she just said, " yeah, it's in there" No help, no nothing! My friend had to use the their forklift himself to get it down. SO FREAKING UNPROFESSIONAL IT BLOWS MY MIND. Save yourself the stress, money, and angry. Brennans does not deserve a penny!!! This has been going on for over 3 months and our house STILL is not finished, and they still won't return our calls. They always have an excuse. RUN FROM BRENNAN'S CARPET!!!!
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
4.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
5.0
5 years ago This customer did not leave a comment.
4.0
5 years ago This customer did not leave a comment.
5.0
5 years ago sorry about the mix up, you guys are great :) I know before I moved anyone who asked about about carpet or flooring I always told them about you