A. T. FRANK - MIDLAND
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
A.T. Frank Floors
2218 N Saginaw Rd, Midland, MI 48640-2687
989-839-0022
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
4.0
DBLxDxMONEY M.
7 months ago
5.0
Nikki m.
10 months ago
5.0
cesily w.
12 months ago
Tim is amazing sales man, got me a great deal and super friendly.Kelsie and Trent are the one that installed my carpet. They were on time, very kind, and made sure everything was clean up after job. Thank you so much, do not regret my choice.
5.0
Harriet S.
last year
Great serviceLove our carpetGreat Great price
5.0
Ruth
last year
Can't say enough good about A.T Frank. The sales man Tim was great from Bay City store very helpful. He got everything ordered, we needed. I got carpet and vinyl flooring. They installed both. Mike and his assistant Jake were the greatest. We didn't want seams in our high traffic areas and they made it happen. They were very polite and very knowledgeable . They worked together very well and cleaned up everything. My home looks totally different thanks to all the help from Tim and the experience that Mike and Jake had at putting flooring down. You can trust them They treat your home like they would their own they do everything the right way.
3.0
Mary B.
2 years ago
5.0
Marie M.
3 years ago
Max was great..He explained all types of ways to recarpet my home. Also showed me MANY options, and carpet savings too.
5.0
LeRoy R.
3 years ago
3.0
James B.
4 years ago
Sales person was a little pushy
5.0
Jeff G.
4 years ago
4.0
Ron G.
4 years ago
5.0
Bekki L.
4 years ago
5.0
Janet P.
4 years ago
3.0
Tierra J.
5 years ago
3.0
Jon B.
5 years ago
4.0
Angela B.
5 years ago
4.0
Karen A.
5 years ago
This store has many choices to choose from in flooring. Carpet, Laminate, vinyl, and some porcelain. Salesperson was friendly and willing to take the time to help. You are also able to check out samples to see them in your home.
5.0
Don C.
5 years ago
5.0
Darren M.
5 years ago
5.0
Michelle S.
6 years ago
5.0
cpr79
7 years ago
Extremely Professional!
"-Salesperson Terry is very professional and a pleasure to work with! -John & crew are top notch installers, period!"
5.0
MZDAYZ
7 years ago
great service
"I had my 5th wheel trailer done, with carpet and hardwood could not be more pleased. Fantastic job done on there part. Very helpful helping me pick carpet and hardwood colors. Job was done in a timely manner. First rate service all the way around."
5.0
SRD2690
8 years ago
"Great Product, Service, Professionalism"
"Very good customer service, great job with the installation and my mind was at ease knowing that my house was in good hands while the installation was taking place. They did a great job and I would highly recommend them!"
5.0
dmschluc
8 years ago
Great Service and Quality
Very timely and professional carpet installation. Very pleased with AT Frank
5.0
cathyh
8 years ago
Customer Service
Patty was so helpful and patient in choosing the right carpet. Very knowledgeable about products.
5.0
Shelley M.
8 years ago
"Professional, friendly service!"
"I highly recommend A. T. Frank. They installed the carpet in my new home 6 years ago, and I could not have been more pleased with the staff and the job they did. I recently wanted to have the living room carpet removed and use some of that material to re-carpet the stairs. A. T. Frank obliged with fast, friendly service again, at a very reasonable price. The installer was very easy going and went above and beyond in doing his job. He left me with beautiful new stairs and our living room ready for hardwood installation. Thanks for a great job!"
5.0
Linda50
8 years ago
Great Place to buy flooring!
"My husband and I wanted to replace our flooring in our kitchen with wood flooring and after checking out several other stores we found AT Frank. We were met by Pattie, who was of invaluable assistance to us simply by helping us clarify what it was that we actually wanted. She showed us everything we asked to see and she did not try to pressure us in any way. She walked us through all the options, cheerfully answered every question we asked, and was, in general, wonderfully knowledgeable and helpful. Finally, she gave us a good deal on the floor we eventually got. Their prices are very close to chain stores prices but you receive a Mom and Pop store service. . Patti was very nice and helpful when she came to measure our kitchen and was so kind to bring many samples so that we could pick out the one that looked the best. When it came time to install, the guy who did it was incredibly fast, polite, and as respectful of our home as you could ask for. In summary, if you're looking to replace your floors AT Frank will definitely not be a waste of your time. Ask for Pattie, you won't regret it. Was this review �?"
4.0
BuildMaintCoordinator
8 years ago
"Good work, bad communication !"
"Our stage floor was refinished, sanding and coating. The floor came out great looking! The only bad part was the total disregard for communication from the lead worker. They left the job with no notice of completion or return to clean up. Two days later I had call Bob Swartz the lead man on the work crew to find out if the job was done and when they would clean up. Bob said the job was done and his crew would be back the next morning to clean up reluctantly. His crew showed up at 8:00 am to the library, but I thought they would be in at 8:30 am as before so they left when they could not get in. So an hour or so later I called Bob to ask what was up? Bob used some bad language and was very upset that his guys were there and could not get in. I let Bob know that I assumed it would be as before at 8:30 since he did not specify an earlier time. Bob did have my cellphone number and I start work at 6:30 am. they could have called me to let them in! The crew did show up later in the day. They where only here for 35 minutes and left again with no communication of being finished! The clean up was not very well done, they missed areas that I had purposely pointed out. On a grade from A to F, the work was an A, the cleanup and communication was a D-."
5.0
Debo12
8 years ago
Great results
The carpet transformed my basement. Great service and installers.
5.0
Margie
8 years ago
Beautiful floor
I was very pleased from start to finish. Everything was very timely. The installers were friendly and efficient. My floor looks great. Thank you all.
5.0
Michelle D.
8 years ago
Great job
Couldn't have asked for better service! Everything was delivered as promised.
1.0
1not h.
8 years ago
Didn't get what we ordered.
"Counter install total professional job. Other installers asst sloppy, in a hurry. Had to be told repeatedly to put covers on new counters, left outside door open everytime he went out. Wrong tiles ordered by saleslady. Will not recommend at all."
5.0
Lyssa
8 years ago
Great Service!!!
I placed my order and only had to wait a couple days for my material to arrive.