CLAWES CARPETS INC
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
I give one star to the nice man who dropped off the carpet padding. The rest deserve a 0. So this was my second time ordering padding for an area rug. The first experience went well so we decided to use them again. When we placed the order we were told the turn around would be one week. Two weeks go by I call and they say oh I am not sure why you were not called it will be here by Monday 1:30. Monday at 4:00 pm I arrive to the store and guess what there was no padding ..and the two gentlemen one named Jose and other I will call the deliver of padding were like hmm are you sure you are in the right store...ahhh I think so and they looked and couldn't find it. So the " deliver" said you know I will go and pick it up and drop it off to your house ( so nice right ?? ) . We even had a discussion about how it needed to be cut and I had given all of them these measurements prior. So the "deliver" drops of the padding ...my husband and I go to place it under the area rug and is not the right size ..it is standard not cut nothing ....so they never really had our order done ! So today I nicely went in to express my frustration Jose was there chatting on the phone he can hear that I am frustrated as I am speaking to the kind lady sitting at the desk. He takes his time finishing up a phone call which not really sure if it was personal or not..but any who I tell him my story and he is like yeah sorry ..he didn't care nothing nothing like I ams sorry what can we do..well jokes on you Clawes Carpet because you have lost my business for good and we were looking for someone to help us with a carpet renovation in an entire house :)
Excellent service , excellent pricing ( way lower than Home Depot , Lowes and Empire), I would recommend them every time!
Good companie profesional istaler good material number one this area virginia
We had floor and carpet replaced in our entire home. Mr. Bobby Clawes and his entire staff is very friendly, professional and pleasant to work with. I feel they have done an amazing job installing vinyl floor, carpet in our home. Esser and his team of three installed floors yesterday, Edger,Alex and their team of four installed carpet today. All of them were very careful in taking care of our personal belongings, moving them around in recently painted home. They were also very clean and careful of us being around. All our heavy furniture was moved and put back where we wanted after the project was finished. Both teams work very hard and finished on time. I will not hesitate to return to them any time if I need their services. I pray for their success so many more families like us can take advantage of their fair pricing and excellent customer service. Thank you so much Clawes Carpets! Good Luck!
Amazing service with a problem floor. Even though Clawes was not at fault and it was a manufacturing defect which the company would not own up to, Clawes offered to replace the floor at their expense. We worked with both father and son and both clearly wanted to "do the right thing." Will only buy flooring from Clawes !!
I cannot say enough good things about Clawes Carpets. We bought a new house in October 2014, and all of the carpets needed replaced. We worked with Bobby, who I believe is the owner, and he is honestly such a great guy. He was very personable and professional, and he really knows what he is doing. He worked with us to find the right carpets for us, knowing our needs (kids, pets), budget, and time constraints (we had not yet moved our stuff into the new home and were obviously hoping to have the new carpet installed before moving in). I was very happy with the selections they offer, as well as the pricing, and they were able to get the new carpet installed within a few days of our initial meeting; it was a full house job (two stories, 8 rooms plus staircase), and they got it all done in a few hours. We were very happy with the work done. We also recently had them come out to do a repair/replacement in one room (thanks to our territorial cats), which was also done at a great price and a reasonable time frame. We haven't had them clean the carpets yet, but will be doing that in a month or two, probably. I will update my review if necessary after they clean the carpets, but at this point, I'm expecting more excellence!
Clawes installed carpet and new hardwoods throughout our townhouse a few years ago. At that time, we didn't know what we wanted, so they provided a lot of great advice and samples to consider to make the process easier. When we sold that and bought a single family home, the first call we made after we got the keys to the house was to Bobby Clawes. He came out, took all the measurements, and we quickly had new hardwoods and carpets installed. The crews at Clawes worked quickly and did an outstanding job. The price was very reasonable too compared to Empire and Lowes.
2 years ago
I've had Clawes put hardwood flooring and carpeting in my house and they did an excellent job. When I wanted my kitchen tile replaced, I went to Clawes. I also decided to have my guest bathroom renovated- they do that too! Jim, the man who did all this work was terrific. He is very professional, and does an excellent job- he is meticulous about doing everything well and is very neat and clean when he works. He did a fabulous job, and I could not be more happy with the outcome.
2 years ago
Bobby and the guys did a great job installing the carpet in our showroom. They took great care during installation after we just finished renovating our jewelry store. We had all the showcases and had installed a new wall unit up... stained and hand finished by Mark Heldberg. Clawes were Fast , efficient, wonderful people. They are know their products and they are very helpful! They even have carpet cleaning service ....they came and did the store after a year and my residence. Clawes Carpet is value!!! Sean
2 years ago
I just had laminte fooring installed by clawes and it looks amazing! The clifton location was very helpful in helping me pick a color of the floor because i'm selling my condo. I'm very happying with the color and can see why its their best seller. The instalation crew was on time and they completed the job quicker than i was quoted. I would definitely recommend and use clawed carpet again for my future home.
5 years ago
They installed approximately 750 square feet engineered wood flooring on the main level of the house consisting of living room, dining room and kitchen. We obtained 3 estimates, got recommendations from friends & neighbors, and researched Angies List & Washington Checkbook. We decided to hire Clawes Carpet. They are a family owned business and they have years of expertise. Tim and Teressa were very helpful and assisted us in choosing a floor type and color based on our needs. Roy measured our floors before and after demolition of our kitchen walls, to ensure proper measurements and sufficient materials. They came on the scheduled day promptly and installed the floor in one day. The workers cleaned up well after themselves. The floor looks beautiful. The flooring around one floor vent is a bit tricky but Roy is very attentive to our concerns. Clawes Carpet was excellent. Roy even offered us suggestions on how to save money by refinishing our wood stairs. We plan on hiring them again.