DURA FLOORING

4.9
|
56 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Dura Flooring, Inc. 4720 E Washington Blvd, Commerce, CA 90040-1138 323-262-4550 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.9
|
56 Reviews

Reviews


5.0
3 days ago We had laminate flooring installed in a living room, dining room, hallway and bedroom by Dura Flooring. The results are beautiful. Dura's product was excellent and their installers were professional, courteous and very efficient. We highly recommend them to anyone installing new floors.
5.0
last month We've been searching for wood floors for a couple months now and just couldn't find the floors we liked. �Either they were all made in China or just not the right ones. A Google search lead us to Dura Flooring off the 710 frwy. We pulled into the parking and thought we �had made a mistake. The building was located in an industrial part of city of Commerce so don't let the exterior of the building turn you off. �Vanessa was the young lady who helped us and we couldn't have been happier. I can't tell you how many times we were at other stores and the people were either too pushy or just bothered that you didn't know exactly what you wanted. Vanessa was amazing. . � �No matter how many times we looked at different wood samples or how many questions we was. She was very patient and accommodating. She was a real pleasure to work with.
5.0
2 months ago Great selection of colors and padding thickness. They special ordered a carpet for me and it came in a week. Was able to install right away. Carpet was better then I expected!!! So soft it feels like I am walking on a cloud. Professional and clean. Would recommend.
5.0
5 months ago This customer did not leave a comment.
3.0
7 months ago Ladies in the showroom were awesome and showed me plenty of options. They also beat the price that I got from another flooring company so huge plus on those two things. Now the bad parts my installation was delayed by a full week and the only reason I found out was because I CALLED the day before my initial date to confirm. Second once the installation was done there's gaps from my baseboards to the carpet. Honestly don't think I would use them again.
7 months ago Business Owner Dear Santiago, So glad you enjoyed your visit here at our Showroom. About our miscommunication on your scheduled installation, we deeply apologize for any mix-up and delay. Once in a while the manufacturers we work with fail to notify us of changes, therefore delays and mix-ups happen in our end. We are very disappointed to hear from your experience. Our number one priority is to make sure our customers are in full communication and to make sure they are happy with their new floors. We empathize with you and definitely will use your feedback for better customer service. We will be calling you shortly, hopefully you give us the opportunity to speak with us and assist you with this matter, the best way possible. Thank you Santiago.
5.0
8 months ago Excellent customer service. Great prices , definitely will be coming here for all my house flooring.
5.0
8 months ago Great place! After going to different places we found this store. They have very good prices a great selection and Vanessa was very helpful. I definitely recommend this place.
8 months ago Business Owner Thank you so much Miguel for giving us the opportunity to serve you. Vanessa is very talented and cares for every costumer who walks into our business
5.0
9 months ago The service is the best I always come here and find what I need �for the task at hand. Just an �awsome experience every time I come in to the store. I definitely recommend this store to every one I know.
5.0
9 months ago Amazing customer service. Prices you can't beat for the quality of their service and experience. Their installers are all highly experienced and super professional. Dura Carpet will be my go-to for all my home flooring needs.
5.0
9 months ago Came in and Vanessa Gonzalez helped us find exactly what we wanted. She was quick and so helpful! Came in and out and it was an amazing experience. Definitely recommend & will come. Ack as often as possible!
9 months ago Business Owner Dear Vanessa, thank you for your wonderful review. Here at Dura Flooring we are always excited to see new and returning customers. We are looking forward to working with you again!
5.0
9 months ago Bought my carpet here years ago and now I'm back to buy the flooring for the laundry room. The showroom has many samples to choose from. The staff is super helpful and don't rush you while you look. I will be coming again.
9 months ago Business Owner Dear CK, we appreciate you taking the time to let others know about your experience with Dura Flooring. It was our pleasure assisting you. See you soon!
5.0
12 months ago Amazing service, very knowledgeable of floor tile options and quick to help us find what we needed. Would totally recommend to anyone seeking affordable and quality flooring work for their home.
11 months ago Business Owner Saeko, Thank you for taking the time to review our company and service. We appreciate you!
5.0
last year This customer did not leave a comment.
5.0
last year I want to Thank Dura Flooring Inc. For such a great job on putting my new carpet, Very exceptional work and will recommend to family and friends. Thank you... Monteith
last year Business Owner Rosie we appreciate you and your kind words. We are looking forward to assisting your friends and family members with their flooring needs as well as assisting you again with any future projects. .
5.0
last year Very good experience. Never had such wonderful people working with us on our project Manual, Kathy very professional The installers came in got to work right away Cleaned up Looking forward to working with them again on another project !! Thank you again!!
5.0
last year This customer did not leave a comment.
5.0
last year What an incredible experience for me and my wallet "I honestly don't even know where to start. I live in Downey and with so many places to shop for new flooring and carpet, the decision to choose the right one was dangerous. I did my research and finally I decided to go and help the economy by choosing small businesses. Dura Flooring left me amazed with the care and the ability to be over the top professional. Juan can in and gave me a free estimate and he was very polite and had a good sense of humor lol. He then brought his mobile showroom and showed me some ideas of what carpet I might be insterested in. I ordered the carpet and it gave me enough time to hire some movers and have my furniture moved. They came in and installed practically everything the same day! The value for my dollar was incredible. The Shaw carpet I ordered was amazing quality for such a deal! Everywhere else the carpet was sold for more than $1 more per sq. ft. I saved money and time going with a local small business and will continue to shop small business after this amazing experience with Juan and his squad at Dura Flooring!"
5.0
last year Best customer service, been to other places and this place has been by far the most helpful to find what I need. Coming back here again Forsure!
5.0
last year This is a long overdue review of Dura Flooring. �The carpet in our office was more than 15 years old and we were in need of a major makeover. �I found them through Yelp and they exceeded my expectations. � We chose the carpet tile and it was the best choice ever. �The installation was done on Saturdays, in three appointments, �so we had minor interruptions to our business during the week (we have a large space). �Their installation staff were always on time, professional, and very helpful moving our large office furniture and heavy cabinets. � Their customer service and attentiveness deserves 10 stars. �Thank you for giving our staff at Venice Community Housing a brand new office to call home!
last year Business Owner Paola, we are excited to see your review and glad to know that you and your staff at Venice Community Housing are pleased with our work. We are looking forward to more business with you! Thank you for choosing us as your floor covering company, we appreciate your business.
5.0
last year Came in to look for some laminate wood flooring they had a wide selection to chose from excellent and friendly staff. my new flooring �store thank you dura flooring!
last year Business Owner Dear Jose, We are happy to hear that we will be your go to flooring store. Our staff is always thrilled to assist customers with their floor covering needs. Thank you for choosing us!
5.0
last year Dura Flooring Staff: Thank You!, �Thank You! Thank You! Your team is Awesome! Professional, friendly, and Quick and clean! Your prices are very reasonable and affordable. They will go out of their way for you and make sure you are happy and satisfied with the product. My floors are so Beautiful! I Picked out a distressed, grey tone floor that looks charming and warm in my home. Very Shabby chic! It brings out the character in the era of my home which was built in the 60s. I also received a Sweeper mop and cleaners to maintain my floors and a very sweet "Thank You" Card and gift certificate from the staff! Juan Hernandez and Kathy are a part of an awesome team. I'm terrible with names but everyone was so helpful and my husband and I are Happy Campers! Recommend them highly! Done in 2 Days! Living room, Hallway and 1 Bedroom.
last year Business Owner Dear Nora, We were thrilled from the minute we were in contact with you. It was a pleasure to assist you with this wonderful project and we are truly looking forward to working with you again. Thank you for your business...we appreciate you.
5.0
last year Love this store great people and awsome materials.
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago I cannot say enough kind words about Dura Flooring. Everyone I dealt with was impressively helpful and highly professional. At the office, Irma and Claudia were both great and very informative. They helped us book our initial consultation swiftly and with a smile. Manny did our consultation, and he even came out twice to the house because we wanted to see the flooring samples again. He recommended we go with LVT, a durable laminate product which is american-made, and we are VERY happy with the result. �Manny's second visit was on a Wednesday, and he was able to schedule our install for the following Monday. The install team was great!! Francisco, Joaquin, and Francisco worked fast, clean, and delivered higher than our expectations. Plus they are all very sweet guys. Caesar, one of Dura's supervisors, came out to check on the job and make sure everything was progressing. The Dura team had our old carpet removed, our subfloor prepped, and all of the new flooring laid in one day!!! Could not have asked for a better experience than we had with Dura. They've definitely earned my loyalty and my trust. � -Arissa Bright arissamarrbright@yahoo.c&
2 years ago Business Manager Thank you for business Ms. Bright!! We hope you are enjoying your floors :)
5.0
2 years ago you guys are great, first Manuel Delatorre came to my house very professional and gave me a great deal on 3 rooms, then a few days latter Marcelo and his son came to my house to install the carpeting they were the best, I would recommend this company big time. YOU GUYS ROCK, thanks again Dura Flooring inc. BRANDON
5.0
2 years ago Manuel and Kathy are great- Carpet installation was the last item left on a 6 month remodel with numerous contractors along the way- Dura customer service and quality, skilled installation far surpassed every other vendor on my project. �I completely recommend them to anyone who wants an easy, honest, first rate experience. �Ive posted pics of my screening room with the custom installation by the awesome Dura team--
2 years ago Business Manager We are please to have worked with you! Our commercial team is always excited to receive interesting and creative projects. Thank you for your business
5.0
2 years ago Great service, wonderful people, very knowledgeable, I highly recommend Dura Flooring, they are all very Professional. �Everyone I know that have used their services are very happy. The owner goes out of her way to make sure the clients gets the best service. They give you all the options, you choose, they do the work and everyone is happy. You would be super happy to have them do the job for you. Once you try them, you will recommend to all your family and friends.
5.0
2 years ago Excepcional customer service and work From Manuel who came to measure and give me estimate to Francisco who came with team to install. �I love my wood floors and the price was very competitive. Much better than the guys with the crazy TV ads
5.0
2 years ago Wonderful staff. Great product.
5.0
2 years ago Great customer service, extremely patient in helping choose the right color and material, scheduling of the work and professional workmanship. my project came out a lot better than what I had anticipated. When I am ready for my next project I will not think twice in reaching out to them. Thank you all for your patience and professionalism.
2 years ago Thank you Mr. Rico for your review and we appreciate your business. We hope to see again soon! Enjoy your floors :)
5.0
2 years ago We have been working with Dura Flooring for our interior projects. They are very knowledgeable, always go another mile to solve a problem, most importantly best customer service! (High five, Claudia!) Installation team are also very professional, arrive on time. They finished the work fast, clean and efficient, every single time. Definitely highly recommended service! Thank you for all the help and looking forward for our next projects!
5.0
2 years ago Second time I used this company for my laminate flooring in my condo. The installers were excellent. They were on time, left the place clean and went above and beyond to make sure I loved my floors. The sales staff was super amazing as well; patient, �great ideas, and gave me the best bang for my tiny buck.
5.0
3 years ago From the moment we entered the warehouse we felt welcomed and comfortable. They had a great selection of floors and fantastic customer service. The installation process was quick and the workers were on time. They had all the materials ready to go and left the room clean after installing the floors. Thank you so much for the great work and customer service..
5.0
3 years ago They did my 3 BDR place with carpeting on short notice and it looks real nice. Professional people and very kind to work with. The work was done all in one day and the pricing was very competitive. Would recommend to anyone , and will be hiring again to do the tiling in my kitchen.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago I just had carpet installed on Monday and the work they did was EXCELLENT!!!! The staff @ the facility are friendly and professional when calling and the carpet installers are AWESOME and HARD working!!
3 years ago Business Manager Thank you for your review Cynthia. We hope you enjoy your floors :)
1.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Muy bien el negosio sigan adelante saludos
5.0
3 years ago I think I am a customer for life! �Rey Gomez was so professional and the company gave amazing service. �He is an asset for sure. �I would confidently recommend this company for all of your carpet needs. �I only wish I knew about them sooner and I would have had them install my other floors as well. Their installers were nice and helpful and took care of our stuff. �So please contact me if you need a recommendation. �I would gladly verify to you that we are a real customer.
5.0
3 years ago I had laminate installed in my covered patio & I couldn't be happier with the difference it's made. Not only did it change the look of my patio, but the work was perfectly done. The laminate is perfectly flat & you can't even see the cuts made for it to fit around my a/c unit, you would think the flooring was installed before the unit. Pricing and customer service are AMAZING here. I recommend everyone I know to Dura & would never dream of going anywhere else for any flooring needs. �I also had a custom stair runner made & installed & the durablity is great.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago A year ago this July I installed laminate flooring that looks just like a dark wood floor. They did an amazing job and still looks amazing, no scratches. Every time I have visitors I always get complemented on how beautiful my floor looks and get asked who did them. They always tell me that they want my floor. They have amazing prices (I shopped around because I'm a saver) and great customer service. They were very attentive to my wants and needs. They came to my house to do a free estimate and brought me all the samples I needed. When they were installing my floors the workers were also very nice. When I redo the floor in my kitchen I am definitely going back to them.
5.0
3 years ago It's now been almost two years since we installed scraped wood floors in our entire home. They look as amazing today as they did the day they were installed. The installation was impeccable starting with the fact that the crew was in and out quickly; they moved all heavy furniture and appliances; and they were efficient and professional. In addition to amazing materials and installation, I would like to focus my review on the level of service and personalized experience. Trini, the owner was patient, friendly, knowledgeable, and resourceful. She was able to show us the entire spectrum of products from laminates to linoleum to the different types of wood floors. After making our product decision, Juan, the installation crew supervisor took over with scheduling and answering all our questions on logistics. Dura is highly reco
3 years ago Business Manager Thank you for your review and business. We hope you are enjoying your floors :)
5.0
3 years ago I believe she would do a good job.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
3 years ago The best service ever, The best Floor Covering Store
3 years ago My house was Floor by Dura Flooring and they did a amassing job with very good service..
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago 2nd time purchasing flooring from marco at dura flooring. as always a pleasant transaction.... great product at a phenominal price!!!! you wont get this top grade service from a large home improvment chain retail store. before you buy any type of flooring, make sure to give marco a call.......
4 years ago Business Owner Louie thank you for your review and business. As always we are here for your flooring needs.
5.0
5 years ago My new laminate floors look great! �The workers came and completed the job ahead of schedule and left my home in an impeccable manner. �Marco was in charge of my flooring project and he always answered his phone and equally as important he was able to answer all my questions in a very polite and professional manner. � In the next week I will need some more flooring and I am certainly going to call Dura Flooring and talk to Marco. � Oh, did I tell you that when everything was complete Dura Flooring gave me a GIFT? It was a very nice dry mop with instructions on how to get the most out of my new flooring!
4 years ago Business Owner Andrew thank you for your review and business. Let us know if you need refills for your laminate cleaning kit.
5.0
5 years ago I spoke with Trini, sales representive over the phone, met with her that day. �I had my capet installed the next day. �I was caught in a jam and Dura Flooring came through big time. �Never much for writing reviews but I must speak highly of this company because they went above and beyond to get the certification for my condo association. �5 stars all the way. �Frankie D.
5.0
6 years ago dura carpet is the best. they just installed carpet in our new retail space. The workers were great and they did a wonderful job. Thanks
4 years ago Business Owner Kathy thank you for your business. Give us a call if you need to replace any carpet in your retail store. We have new and exciting commercial carpet styles that will create an awesome shopping experience for your customers.
5.0
6 years ago Great Customer Service & Very Friendly. � Everyone we met was very nice. �Marcos, came out to take measurements and was very helpful, bringing out samples and then coming back with more when we couldn't decide. �I felt like he was good about keeping the carpet within our budget and that it was a good quality product. �After the carpet was installed they bound the remaining pieces and brought those to us. �Great customer service. �And everyone we met was very nice. �I would highly recommend them!
5.0
7 years ago The prices were incredibly low for the quality of carpet and the customer services was excellent. The experience the installers had when they installed my floors was phenomenal. �I highly recommend Dura Carpet for any small or large home flooring projects.

October 1 - November 11, 2017
24 Months Financing**