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Dealer Profile

MAINSTYLE FLOORING

4.2

73 Reviews

Serving all of your residential and commercial flooring needs.

Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.

4.2

73 Reviews

Reviews

5.0

Caitlin O. 4 days ago This customer did not leave a comment.

4.0

Jamie B. 3 months ago We were very pleased with our experience in the showroom. The ladies were so helpful. The reason for 4 stars is the communication with the the guy heading setting up scheduling was very much lacking until we reached out to Tammy in the showroom. She was able to get things going in the right direction. We had an error in the order but they went above and beyond to make sure we were pleased. The installers themselves were WONDERFUL!!

5.0

Diane G. 4 months ago Great quality flooring. Jobs are finished promptly. We hope to use them for more flooring in the future.

5.0

Sue R. 4 months ago This customer did not leave a comment.

5.0

FMbyPlanta R. 4 months ago This customer did not leave a comment.

4.0

Nicole S. 6 months ago Mary with Mainstyle was awesome. She was professional, knowledgeable and great to work with. We are so happy with our floors. They are beautiful!

5.0

Cliff C. 6 months ago This customer did not leave a comment.

5.0

Cara H. 6 months ago This customer did not leave a comment.

4.0

Andi B. 7 months ago This customer did not leave a comment.

5.0

Townsend S. 7 months ago They were able to get our project flooring done extremely quickly! Excellent work. Beautiful floor.

5.0

Shelle C. 8 months ago Mary my sales person was very helpful and informative of the vinyl plank and carpet I am having installed. She was very prepared for my appointment and gave me all the time I needed to make my decisions. I plan to continue business with Mainstyle further for future home improvements I have planned.

3.0

Neri G. 8 months ago This customer did not leave a comment.

5.0

Shelli J. 10 months ago All about customer service & from the time I walked in the door I was not disappointed. I was hesitant to even look into flooring because I was sure it would be unaffordable! Tammy made my process so easy! She paid attention to my needs and showed me amazing flooring! The one I choose is absolutely gorgeous! I showed my family & friends and they were excited! The installer Justin & his wife were GREAT! They were in and out in two days! They arrived early and worked the entire time ( except lunch). Even after they left the first day, they didn’t leave the house a mess! I am certain my next flooring job I will use them again!! 110% pleased!!!!

5.0

Richard W. 10 months ago Outstanding workmanship ! Fairly priced ! Great representation ! Let’s do it again !!

5.0

Lorna R. 11 months ago Second time we worked with Mary. She is helpful and pleasant.

Anonymous 10 months ago Mary is a wonderful sales and design associate here at Mainstyle. We. hope to see you back in the future. Thank you for choosing Mainstyle!

5.0

Beth W. last year Mainstyle is the best! We highly recommend them. They know their products and are very helpful and accommodating. We had thought we would go to a warehouse to get our flooring but their staff were totally unfamiliar with their products. Mainstyle was just about the same price and the customer service is outstanding. Mary is very knowledgeable and listens well to your needs and wants.

5.0

Beth W. last year We love dealing with Mary! She is truly exceptional with her customers. She is a great listener and is very knowledgeable about the products she sells. I really appreciate her willingness to share her own opinions and show us what her favorites. We had first planned to go through a warehouse but we needed to talk with someone with knowledge about their products and that is where Mainstyle excels. The prices are just about the same and you get the benefit of people with years of expertise about their product and want to see their customers happy with their purchase. We will definitely recommend Mainstyle and we will be back!

Anonymous 10 months ago Thank you for the wonderful review Beth. It was a pleasure working with you. We hope to see you back in the future!

5.0

Zach G. last year We had a great experience from start to finish with Mainstyle Flooring. We went in not knowing exactly what we wanted and their staff was amazing at patiently walking us through all of the different flooring options and helping us narrow down the flooring we wanted in the price point that made sense for us. The installers did fantastic work and efficiently and skillfully completed the job in just a couple days. This is a great locally owned family business that i would highly recommend!

Anonymous 10 months ago Thank you for the wonderful review Zach and thank you for choosing Mainstyle Flooring.

5.0

Amber L. last year Tammy and Dennis are great to work with. They quickly assessed our needs with excellent questions and guided us to the right solution. They have a large and varied selection of flooring, tile, counters and more. We especially appreciate their support of local community members and businesses. We are happy we chose local and received excellent product, pricing and experience!

5.0

Tammy S. last year We checked out 5 other stores before stopping in Mainstyle! We are a past customer but wanted to see how others company’s compared🤔 🖐 down THE BEST customer service! We had a picture of the flooring we were looking for and 💥 not only did Makenzie know exactly what we were talking about she walked right over and grabbed the sample. Bonus they were having a Labor Day cook out and fed us lunch! Highly recommended friendly helpful staff!

5.0

Danny A. 2 years ago This customer did not leave a comment.

2.0

Aimee C. 2 years ago Currently having floors installed with this company. While the sales people are great, the install is ridiculous! There idea of a team is two people, one to lay the floor and one to make all the cuts. I was told one week, then two weeks, now I am told 2.5 weeks! I still do not have even one room complete. DO NOT buy from them or have anyone who works as there contractor install your floors!

Anonymous 2 years ago Aimee, Mainstyle Flooring has been making our customer’s visions a reality for more than 35 years. We take great pride in our work, installers, and team. You state the installation is “ridiculous” and your installation has been extended a couple times during this process up to 2.5 weeks. This is a reasonable time frame for the size of your project. Your project is 1400 sf of a fully furnished occupied home. We ceramic tile to take-up and dispose of. 448 LF of new unfinished baseboard and shoemold, all of which we stained to match your new flooring cut and installed. The initial stain match was not to your liking therefore required additional stain and drying time. Our crew of 2 is a sufficient and typical crew size. Every project must start in the one area and work their way through the home to ensure proper alignment of flooring as rooms meet. Your project also occurred during a holiday week/weekend. Please understand a 2 week installation time for such a project acceptable. Friday we did an installation inspection. We spoke with someone at your home who could not express enough how great the floors look. The courtesy and dedication of the installers as well as their attention to detail. Your floors look amazing! The installers have finished your flooring installation, your baseboards and only have a small area of shoemold to install which will be completed on today. Time will tell that your purchase was definitely money well spent. We want nothing more than for our customers to be completely satisfied with their Mainstyle experience.

1.0

Peter J. 2 years ago This customer did not leave a comment.

5.0

Thomas M. 3 years ago Mainstyle truly cares about its customers and the results show!

5.0

Jason F. 3 years ago Excellent service and a great crew!

5.0

Andrew W. 3 years ago This customer did not leave a comment.

5.0

Barbara G. 3 years ago This customer did not leave a comment.

5.0

Brooke F. 3 years ago Fun family environment!

5.0

Bryan G. 3 years ago Great experience with Mainstyle! The sales staff is all very knowledgeable

5.0

Glen W. 3 years ago This customer did not leave a comment.

5.0

Reid W. 3 years ago This customer did not leave a comment.

5.0

Barbara G. 3 years ago This customer did not leave a comment.

5.0

Brooke F. 3 years ago This customer did not leave a comment.

5.0

Bryan G. 3 years ago This customer did not leave a comment.

5.0

Julia W. 3 years ago This customer did not leave a comment.

5.0

Judy S. 3 years ago This customer did not leave a comment.

5.0

Thomas W. 3 years ago This customer did not leave a comment.

5.0

Donald G. 3 years ago This customer did not leave a comment.

5.0

Reid W. 3 years ago This customer did not leave a comment.

5.0

Bart H. 3 years ago This customer did not leave a comment.

5.0

Kristie S. 3 years ago Wonderful people serving you in Style!

5.0

Tom T. 3 years ago Very very happy with the job they did

4.0

Norm G. 3 years ago This customer did not leave a comment.

5.0

Brandy B. 3 years ago Best tile company ever!!! Very family oriented and great crew. Tammy and Chris amazing owners and willing to help with any problem you may have with your flooring.

5.0

Erin W. 3 years ago put in my daught's flooring. it is beautiful

Tamara G. 3 years ago Thank you Erin! So glad it looks great ! We appreciate your kind words .

5.0

David A. 3 years ago This customer did not leave a comment.

2.0

Elizabeth D. 3 years ago This customer did not leave a comment.

5.0

Lindsey E. 3 years ago This customer did not leave a comment.

1.0

Brent R. 3 years ago I wouldn't recommend mainstyle flooring to anybody they had 2 guys come to my house to put carpet in and while they was there 1 of them decided to go through my wife's purse and stole $440 dollars and then the manager tried to tell me my wife was lying and must have lost it so I'm not only out $440 they also r trying to make me pay the whole bill after their 2 guys robbed me and my family of r money and feeling safe in r own house who knows if they took anything else like a key or something so they could come back for more

Tamara G. 3 years ago Hello , my name is Tammy Goff with Mainstyle Flooring in indianapolis,In. Brent Russell first contacted Mainstyle on the afternoon he suspected this alleged thievery happened and we asked to hear his full side of the story. After that we told him to contact the Police and file a report. We let him know that Mainstyle as well as our independent subcontractors would comply in full to whatever is requested and take any testing necessary to fully cooperate with any investigation. He then came to our showroom with his girlfriend and got physically loud, using profanity and making threats. Mainstyle then had to file its own police report as he continued to call our company phone and harass employees. Our installers have NEVER had 1 accusation in their 7 years being Independent Subcontractors for Mainstle Flooring, and Mainstyle Flooring has never had an accusation of this kind in its 36 years of business. We don’t have any reason to not assist in the best possible cooperative manner. Thank you

5.0

Jeffrey L. 4 years ago I deliver here

4.0

Jennifer 4 years ago This customer did not leave a comment.

1.0

Carol J. 4 years ago This customer did not leave a comment.

2.0

Carol 4 years ago This customer did not leave a comment.

1.0

Jason F. 4 years ago I'm a contractor they couldn't even help me I would not do business with them

3.0

David B. 4 years ago This customer did not leave a comment.

5.0

Marce M. 4 years ago This customer did not leave a comment.

1.0

Matt G. 4 years ago **Warning** Do not buy flooring from this company!! They are very friendly and helpful until you hand over your hard earned money. Once you pay, they will not stand behind their work and will do everything they can to get out of making it right. We are having a different flooring installer remove the flooring that they installed and start over.

1.0

Carrie T. 4 years ago Had flooring installed in grandmothers kitchen, noted floor staining at the time of estimate. We purchased new flooring to get rid of the stained linolieum. At time of install installer said nothing would stain the new linolieum flooring ( she got the good stuff). Install was in 2015 stain showed up about a year after installation in 2016, we contacted them right away they said they would replace the flooring. Two years later the floor is still not replaced and now they say it's a leak in the concrete slab.......How was this not brought to our attention at the time of install, and why would they not recommend a solution prior to installing brand new flooring? They are literally giving an 85 year old women the run around on a 3 year old floor. Throughly dissappointed and would never recommend again.

5.0

Kenneth B. 5 years ago This customer did not leave a comment.

5.0

Serafina B. 5 years ago The place in town. Highly recommended :)

1.0

Joey F. 5 years ago Wow...... I don't care if this place has been in business for 30 years or not. It's terrible!!!!! They ordered 200$ worth of material that was not needed and would not give me a refund. Completely unprofessional. Will never do business with them again and I don't recommend anyone to use them!!!! Waste of money!!!!!!!!!

5.0

Rose F. 5 years ago The best place ever for all your flooring needs!!

1.0

Leah C. 5 years ago This customer did not leave a comment.

5.0

Kenton Y. 5 years ago Mainstyle Flooring is a great place to find and take care of all of your flooring needs. Tammy and Millie will take great care of you.

2.0

Rob V. 6 years ago Got installed in July 2016. Was told it would take a week with the team to install. Their idea of team was one person. That took more than a 2 weeks. Spent 24k on floors/stairs. One of stairs cracked. Took 3 months for them to come back to fix only to install a warped board. Notified them and sent photo only to wait 1 month for them to come out to check. It's now Jan and still waiting on them to make it right. Quick to take money but slow on customer service.

5.0

Jon H. 6 years ago Super nice people, great prices, quality product. I will definitely be going back there if I need any other flooring.

5.0

Milkweed55 6 years ago WONDERFUL EXPERIENCE I highly recommend Mainstyle Flooring for any flooring project you might have. The sales associate took her time and worked diligently to get what I wanted within the budget (small) i had. The installation crew was quick and did a good job. I will return for my next project.

5.0

Millie S. 6 years ago This customer did not leave a comment.

5.0

Kalynne S. 8 years ago This customer did not leave a comment.

5.0

Cara H. 8 years ago Mainstyle flooring is a very good, reputable company that engages in the satisfaction of its customers! Because it is run on Christian principles one will always know that it is never wrong to do the right thing, which is to sell you a great product!