DON'S FLOOR GALLERY, INC.

3.7
|
22 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Don's Floor Gallery 2320 S Kelly Ave, Edmond, OK 73013-3753 405-340-8226 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
3.7
|
22 Reviews

Reviews


5.0
last week I have been using Don's for about 3 years for my flooring needs. I am a remodeling contractor that demands the best for my customers and Don's Floor Gallery always delivers.
last week Business Owner Thank you Russell. We appreciate you!!
1.0
last month Walked in with wife and granddaughter. 3-4 people were sitting at desk in middle of the store. We must have been wearing invisible clothing. No one acknowledged us or ever came to help. After a while I took granddaughter outside. My wife walked back to the desk area. A woman said Can I help you? My wife said "I was going to buy an entire house of flooring but you all are obviously too busy to help me". We left. Won't ever go back. Rude.
last month Business Owner Hershel, I want to sincerely apologize for this experience you have had. I have made sure our entire staff has been informed of this situation. There is no excuse for the service you have received. Please know, our hearts' intent is for each and every person to feel welcome and comfortable here . Thank you for sharing so that we can make steps to insure that this won't happen in the future. We would appreciate the chance to earn your business back. Sincerely, Don Owner of Don's Floor Gallery
5.0
2 months ago Great staff. Great selection of flooring in Edmond!
2 months ago Business Owner Thank you for your kind review! Our experienced staff is dedicated to finding the perfect floor for each person's needs.
5.0
3 months ago Great selection of quality flooring.
last month Business Owner Thank you for your kind rating. We appreciate your feedback and your business!
5.0
9 months ago This customer did not leave a comment.
last month Business Owner Thank you for your kind rating. We appreciate your feedback and your business!
1.0
9 months ago I had a friday morning scheduled for someone to come give an estimate on a repair and install. Never showed. Called them again and got it rescheduled for the following Monday morning. Again, no one showed up or called.
5.0
12 months ago This customer did not leave a comment.
last month Business Owner Thank you for your kind rating. We appreciate your feedback and your business!
5.0
last year This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago Ronnie W. helped me out in a crunch today and went way above any service I would expect. Thanks for all your help and advice!
2 months ago Business Owner Jonathan, Thank you for the positive feedback! We take pride in our sales team and their dedication to customer satisfaction.
2.0
3 years ago A year ago we had them install carpet and wood floors in our home. They did a great job. We have a small problem with our wood floor and they don't seem to want to take care of it. They have been telling me for five months now that they will fix it, but so far they haven't. Do they not stand behind their product?
last year After I posted this, they fixed it and did a great hub.
2 months ago Business Owner Kathleen, Thank you for reaching out! We appreciate your feedback and are happy to hear that the issue was resolved to your satisfaction.
5.0
4 years ago This customer did not leave a comment.
1.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
1.0
7 years ago web site gone
1.0
7 years ago web site gone
1.0
7 years ago I have been having trouble for 5 months with Dons. Don't trust them.
5.0
9 years ago Highly recommend this company. They installed wood flooring in my house. It looks BEAUTIFUL!! They are professional and efficient. I will be using them again soon.
4.0
12 years ago Don's floor gallery is a great place to go for all your flooring needs. Sorry to sound like a commercial, but that is the best, simplest way to put it. They have tons of samples of their products: wood, carpet, tile, glass, mica, you name…
4.0
12 years ago Don's floor gallery is a great place to go for all your flooring needs. Sorry to sound like a commercial, but that is the best, simplest way to put it. They have tons of samples of their products: wood, carpet, tile, glass, mica, you name i...