BLACKHURST CARPETS
As a Shaw Flooring Network (SFN) retailer, we are committed to providing you with the very best service. We go above and beyond to make sure you’re satisfied with the flooring product, service and ultimately, your home. Purchasing carpet, hardwood, luxury vinyl or tile and stone can be daunting, but we are here to help you every step of the way.
Shaw Floors is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Blackhurst Carpet & Furniture
1084 E State Rd Ste R, American Fork, UT 84003-2819
801-756-2269
https://shawfloors.widen.net/content/dqn0tmc3r4/web/shaw-logo-bw.webp?quality=85
Price Range:$-$$$$
Reviews
5.0
Judy E.
11 months ago
I had to give a shout out to Manny and Jose from Blackhurst Carpet. Whenever we use them, we specifically ask for those two.They are professional, kind, and hard working.
5.0
Nancy M.
12 months ago
5.0
Winn E.
last year
We just inspected the job they did on our house. Six rooms, a hallway, and two sets of stairs. I am so impressed! I will buy from them again without hesitation!
5.0
Bryce F.
last year
3.0
Michael G.
last year
I would be giving a bad review because twice, on 2 different occasions they promised to call me back with a custom price and they never called. However, neither did a competitor store.I like that they include tax in their price quote. That makes them a little cheaper than others more straight forward for in-stock carpet, however, I am not happy with the installers. They worked late to get the job done but the seams are clearly visible and I had to fix several lumps and folds around the exterior.The installers told me they were not regular blackhurst installers but called to get an extra job. Don't know if this is standard practice
5.0
Korbin L.
2 years ago
Brody was one of the best individuals I've dealt with while building my home. He was very knowledgeable about the products he sales. Their installers did a great job on the install.
5.0
Todd M.
2 years ago
We had an excellent experience with Blackhurst. We selected and had installed 2,300 sq. ft. of wood flooring. The product is beautiful and the install was impeccable. I have recommended Blackhurst to friends for their flooring needs.
5.0
Nick L.
2 years ago
5.0
Ryan B.
2 years ago
First Impression:I have gone to Home Depot and Ogden Flooring and Design prior to Blackhurst. I am very impressed with the quality and competitive pricing on their products.It is possible to get two similar carpets, one Home Depot the other Blackhurst, and get nearly double the weight and still be on par or cheaper than Home Depot per square foot. This includes pad and install.They offer very nice high end products that are perfect for any project as well as affordable durable products. They do not carry "Throw Away" product.One of the highlights is that their floor rep was not pushy and was able to confidently answer all of my questions. I am impressed with Blackhurst.The samples were real samples, not small 2x2 inch samples.
5.0
Kirby G.
2 years ago
We had a great experience at Blackhurst. From the start they provided great advice about selecting flooring for our main-floor remodel project, and they were very patient as we went through every possible combination. The materials arrive as promised with no price surprises. The installation team was great - very meticulous about being sure everything was flat and clean before laying down our LVP. The kept their schedule and took good care of our house - taking care not to damage the new floor or newly painted walls. I would definitely refer any of my friends to this company.
5.0
Kirby G.
2 years ago
3.0
Shaun J.
3 years ago
Lots to choose from. Short staffed
5.0
Christen G.
3 years ago
5.0
Mary V.
3 years ago
Love the carpet that we purchased from Blackhurst Carpets....and beautifully installed!
5.0
Ruth J.
3 years ago
5.0
Carla J.
3 years ago
5.0
Danielle C.
3 years ago
A little cheaper than others. Nice people.
5.0
Amy M.
4 years ago
4.0
Traci C.
4 years ago
Good selection of flooring and reasonably priced. They did a great job with installation-showed up on time and cleaned up after themselves.
5.0
Trista H.
4 years ago
We ordered flooring through them days before the whole covid started up. So, they got stuck in the mess of shut downs, deliveries being canceled, etc. It was a total mess trying to get our flooring in, but what I loved about this company is, they ensured everything was fixed in a timely manner, they were very honest, and very good to us. At one point, due to all of the complications, they even made it a point to hand deliver to ensure it was finally and exactly what we wanted. I love the diversity in options they had, and I'm very pleased with the flooring we received from them.
5.0
Tysen C.
4 years ago
Great place to purchase carpet, and flooring.
5.0
Michael J.
4 years ago
We have been very happy with our experience using Blackhurst. We shopped around and found the best prices here. I wondered about the quality but the carpet was spec'd the same as the more expensive options we found. Install was done in a couple of weeks and looks great. The quality and feel of the carpet seems awesome and we used the default padding. The installers were very friendly and helpful. Look forward to using your services again!
5.0
Cyndie K.
4 years ago
5.0
Jay Z.
4 years ago
Good place to get floor coverings. Quality and a reasonable price
1.0
Alexis P.
5 years ago
We were there for about 15 minutes before anyone came out to the front, then another 5-10 minutes before the worker even asked if we needed anything. And there was only one other person in there. No prices were posted on any of their items, so without someone there to answer questions, it’s utterly pointless to even waste your time walking in. Super obnoxious.
5.0
Corby B.
5 years ago
Plenty of carpets to choose from. Employees were very patient and very helpful with information to help me decide on what to get. I went with the premium pad cost a little more but I think it will be well worth it. Installer was friendly, and very professional while he worked in my home. Great service one day install Perfect.
5.0
Julianna S.
5 years ago
5.0
Brooke A.
5 years ago
4.0
P N.
6 years ago
I have made several significant purchases from Blackhurst over the past 13 years. Every time they have provided pleasant valuable assistance and the products have been very dependable quality. The only concern I have is that once after the sale completed they were painfully slow to respond.
5.0
Kristen J.
7 years ago
I will never go anywhere else besides Blackhurst Carpets. Stellar service, great prices. You will be very happy.
2.0
Rachel M.
7 years ago
I was referred to Blackhurst by a designer and they had a good selection of carpet. It took 2-3 weeks to get the carpet ordered in and installed and it was installed improperly. I tried to explain the problem several times to several different people and was blamed for the mistake. The receptionist was rude and defensive (just the same as Charlie's review below). When I called a few months later to pay full price a second time to get the carpet re-installed properly I was treated rudely AGAIN and no one could or would answer my questions about ordering or installing. I can't recommend this store. My designer was surprised I was treated this way as she's had good experiences there, but I won't ever give them my business again. I would say they are fine if nothing goes awry, but if they cause any problems, you won't get it fixed, get a discount, or get treated kindly.
5.0
David L.
7 years ago
Blackhurst Carpet was incredible to work with. Chad was so awesome and helpful. He had some great suggestions that we would have never thought of. We bought carpet throughout our new home and LVP for one room from them. Delivery was right on schedule and the guys that installed it were so professional and great to work with. They did a great job and I love the way it all turned out. I am having them make me a huge rug for our family room now because they were so great to work with. I give them the highest rating possible!
1.0
Shalae B.
7 years ago
5.0
Grant M.
7 years ago
3.0
Dallin C.
7 years ago
My experience might be unique because I was ordering Ashley furniture through Blackhurst and not getting carpet or anything else they had on hand.The furniture we ordered was on back order from Ashley, but Blackhurst did a bad job at communicating the timeline to us. They said it would be a few weeks, but it ended up close to a few months. We ordered in late September and got the last piece around Christmas time. Blackhurst never gave us updates unless we called or emailed them and specifically asked for updates.Only reason this review is 3 stars instead of lower is because the price through Blackhurst was 15% cheaper than ordering directly through Ashley.
5.0
Brent S.
8 years ago
Blackhurst Carpet has been totally outstanding! Besides having a great showroom with plenty of samples, they ordered in additional samples mailed directly to our house, and their service was awesome. They called to coordinate installation schedules, confirmed arrival times and were on top of everything with every step. Highly recommend them as a great company with extremely good customer service.
4.0
Madelyn O.
8 years ago
Overall I am pleased with Blackhurst Carpet. The price was great and everyone was nice. My only complaint is that the installers walked all over my brand new carpet with their dirty shoes.
5.0
John S.
10 years ago
5.0
Chris H.
10 years ago
5.0
Jim B.
10 years ago
5.0
Jeremy G.
11 years ago
1.0
Scott S.
11 years ago
5.0
Whitney C.
11 years ago
5.0
Paige N.
11 years ago
If you are shopping for furniture, look no further! It doesn't get any better than Blackhurst Furniture!
5.0
Raymond P.
11 years ago