CARPET COUNTRY

4.5
|
27 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Carpet Country 280 S State Road 135, Greenwood, IN 46142-1420 317-888-3501 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.5
|
27 Reviews

Reviews


5.0
last week The staff at Carpet Country go above and beyond to make sure their customers are satisfied. They have installed carpet, tile, stone and hardwood laminate in our home and have done an awesome job. I would not use anyone else!! Thanks Carpet Country for being our go to for flooring needs.
last week Thank you Jerry and Karen for your wonderful support. I'm so glad you love your new Floors! Enjoy! Please let us know if we can help you with any future Flooring covering projects.
5.0
2 weeks ago Excellent service with my carpet reinstall (new carpet padding and my previous existing carpet) in my completed basement/ recreation room. Top-notch organization from Tom (the estimator) to Lisa (scheduler) to the carpet laborers of Ramon and Enrique. I had three (3) free estimates done with local Greenwood carpet companies on my basement carpet reinstall before deciding which company to go with. Carpet Country had the best economically priced bid and their workmanship of Ramon and Enrique was very professional, answered my questions and concerns, and provided a high quality carpet reinstall. It took them less than 2 hrs to install new padding and stretch the carpet (932 sq ft room), and assisted me with moving the pool table on gliders and two (sofas) into their proper locations within the room on my day off from work. As requested, they called 30 minutes prior to their arrival on the reinstall day. It was a great experience and we are very blessed to have such a wonderful local carpet outlet in Greenwood. I highly recommend them for carpet reinstall and when needed, will use them again in the future. Sincerely and Happy customer, Ray
5.0
2 months ago A great flooring experience! Knowledgeable sales staff, Lisa Jones very helpful - First rate installer, took the time to do it right - Fair pricing - What a difference from the prior disappointing "Big Box" experiences i Very Happy Customer!
1.0
2 months ago This company has demonstrated an appalling lack of regard and value for customers. The rep who came out to measure the house was rude, refused to listen, tried to sell carpet, when it was made CRYSTAL CLEAR that carpet was not wanted (which they knew coming in to the appointment), attempted to invalidate our reasons for not wanting carpet, outright lied about products in an attempt to make a sale (based on product reviews and consulting with more reputable installers), and basically refused to give us a quote for the desired product (which they sell). I guess it was too much work for them. Good thing we are assertive and actually do our own research, as this company does not seem to want to take the customers wishes into account. It appears that a quick sale and maximum profit margins are all they care about.
5.0
4 months ago This customer did not leave a comment.
5.0
4 months ago We love our new carpet! Big Thank you to Lisa and her staff❤️
5.0
4 months ago Please Follow Indiana Flooring Installers Group on Facebook
5.0
5 months ago The store was conveniently located with easy access. Staff was pleasant and were able to anwser my questions, offer suggestions, and left final decision up to me. Yeah! The installers called ahead and arrived when they advised. The installers were professional, friendly, and cleaned up. My husband and I would highly recommended this company for services.
5.0
5 months ago Last year I received a bid for carpet. The price was reasonable and competitive . I didn't move forward with the purchase but I need to this year. I haven't ordered or installed the carpet yet but I am in communications with Cristina and so far i am receiving good service . I will update my post once I place the order and install the carpet .
4.0
8 months ago This customer did not leave a comment.
5.0
11 months ago Great service
5.0
last year They installed carpet in 2 houses for us within 6 months of each other. The one we moved out of and the one we moved into. Would recommend.
4.0
last year Service was quick and prompt. �Had a nice selection of remnants which is all I needed this trip. �I will be back!
1.0
last year Second time trying to use them. I did not write a review the first time because the owners stepped up and took care of the problem, they are great people. Love that big black Truck. However, �Tom is dropping the ball still and not doing the company justice. �He came out on Fri to measure and said it would be ready on Monday. �On Saturday he call my wife and said it was ready. Then called me and said it was ready. Great but I could not stop by until Monday morning. �So today Monday mid morning I stop by to see Tom and drop off the deposit. �Tom tells me non of the paperwork is done and if I can have a seat he'll take care of it. Well I don't have time, and I don't have time for Tom flat out lieing to me and telling me it was done in the first place. I had to leave, wasted time, wasted trip. Some people just don't get it.
5.0
last year We have bought carpet for 2 different homes from these folks. Never had the least bit of trouble with any part of the purchase or installation. We loved both purchases. Thanks to Lisa and her staff!!
5.0
last year My husband and I have rental properties and needless to say we buy a lot of carpet. �and normally the carpet because of the price is lower quality. �We finally went into Carpet Country and found high quality carpet and a super low price (including pad and installation). �the people were super friendly and helpful. �the installation team was amazing! �They came in worked quickly, clean up everything and even made me a little foot shaped rug for the garage with a leftover scrap of carpet- for free. I will not go anywhere else from now on for our carpet needs. VERY SATISFIED CUSTOMER!
5.0
last year This customer did not leave a comment.
2.0
last year Very poor installation and customer service to match. The carpet is great quality, but unfortunately the installation is not. Carpet Country cannot guarantee a seam to not be extremely visible (even on a high plush carpet as in this case). Typically, you do not see seams in plush carpet. The first rep that came out to look at the carpet said they would only fix one of the seams, which he pointed out before I had a chance to mention it. He said they would fix just that one to"help us out" and to "avoid bad reviews". Lisa came out the second time and she says she doesn't even see a seam in that spot, and had no response when I told her one of her employees pointed it out. Every seam has an uneven cut and is poorly seamed. During both visits, a majority of my comments were rebutted with what sounded like a well rehearsed, "we can't guarantee an invisible seam".
5.0
2 years ago Staff were very easy to work with and we had brand new carpet installed within 48 hours. Carpet looks great and the price was comparable to everyone else if not cheaper.
5.0
3 years ago This is the best flooring company I have ever done business with. Professional, affordable and outstanding customer service! GREAT WORK!
3 years ago That's Bs
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.