CARPET COUNTRY

4.5
|
16 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Carpet Country 280 S State Road 135, Greenwood, IN 46142-1420 317-888-3501 http://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw
4.5
|
16 Reviews

Reviews


5.0
5 months ago Great service
5.0
8 months ago They installed carpet in 2 houses for us within 6 months of each other. The one we moved out of and the one we moved into. Would recommend.
4.0
10 months ago Service was quick and prompt. Had a nice selection of remnants which is all I needed this trip. I will be back!
1.0
12 months ago Second time trying to use them. I did not write a review the first time because the owners stepped up and took care of the problem, they are great people. Love that big black Truck. However, Tom is dropping the ball still and not doing the company justice. He came out on Fri to measure and said it would be ready on Monday. On Saturday he call my wife and said it was ready. Then called me and said it was ready. Great but I could not stop by until Monday morning. So today Monday mid morning I stop by to see Tom and drop off the deposit. Tom tells me non of the paperwork is done and if I can have a seat he'll take care of it. Well I don't have time, and I don't have time for Tom flat out lieing to me and telling me it was done in the first place. I had to leave, wasted time, wasted trip. Some people just don't get it.
5.0
12 months ago We have bought carpet for 2 different homes from these folks. Never had the least bit of trouble with any part of the purchase or installation. We loved both purchases. Thanks to Lisa and her staff!!
5.0
last year This customer did not leave a comment.
2.0
last year Very poor installation and customer service to match. The carpet is great quality, but unfortunately the installation is not. Carpet Country cannot guarantee a seam to not be extremely visible (even on a high plush carpet as in this case). Typically, you do not see seams in plush carpet. The first rep that came out to look at the carpet said they would only fix one of the seams, which he pointed out before I had a chance to mention it. He said they would fix just that one to"help us out" and to "avoid bad reviews". Lisa came out the second time and she says she doesn't even see a seam in that spot, and had no response when I told her one of her employees pointed it out. Every seam has an uneven cut and is poorly seamed. During both visits, a majority of my comments were rebutted with what sounded like a well rehearsed, "we can't guarantee an invisible seam".
5.0
last year Staff were very easy to work with and we had brand new carpet installed within 48 hours. Carpet looks great and the price was comparable to everyone else if not cheaper.
5.0
2 years ago This is the best flooring company I have ever done business with. Professional, affordable and outstanding customer service! GREAT WORK!
2 years ago That's Bs
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
4 years ago This customer did not leave a comment.