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Dealer Profile

CARPET & FLOOR OUTLET

4.1

24 Reviews

Shaw believes in its people, products and mission. Purchasing flooring can be daunting, but we’re committed to making easier for you every step of the way. Shaw creates a better future – for our customers, our people, our company and our communities. This attention to detail and extreme focus can be found in our beautiful, innovative products.

4.1

24 Reviews

Reviews

5.0

Shannon A. 3 months ago This customer did not leave a comment.

4.0

JIM M. 8 months ago This customer did not leave a comment.

5.0

Jack W. 8 months ago I could not be more pleased with the kitchen floor installed by Carpet & Floor Outlet. The workmanship of the two installers was outstanding. I particularly liked the fact that they are a locally owned and operated business. After the installation I thought that I had an issue and contacted Nadar the owner. He offered to come back and inspect the floor, but he thought it might be just a shadow. Turns out he was right. It was nice that he offered to come back and it was even nicer that I was able to deal with the local owner.Jack Wilson

5.0

Mikel L. last year Friendly and informative about my project and materials. Scheduled job to be done in a timely manner. Excellent choice for flooring, countertops, and tile.

5.0

Molly P. last year I just had my carpet and flooring replaced by Carpet & Floor Outlet in Woodbridge. They did a fantastic job. The workers came on time, worked throughout the day and into the next day. I do not think they even took a break! They took care of every detail in a large job and answered any questions I had. I would highly recommend this company for the reasonable pricing and most importantly the quality work their employees do.

1.0

S R. last year We're installing wood floors and entered Carpet & Floor Outlet @ 2785 Metro Plz Woodbridge, VA 22192-4636 looking for a specialty item. The owner, Nadar, was rude thought my inquiry but what has moved me to reach out to the community with this warning is his answer to my last question. I don't know much about flooring so although my question may have been elementary in nature to those in the flooring business, that's the reason I was asking a person I thought was a professional--I asked, "so how will the color be matched? Will you paint it?" Again, I recognize that people in the field might think this is a stupid question but his answer was not something that our community, state, country, and even the world will tolerate, he mockingly said, "paint? Paint? I'm not a Jose or Eduardo. I don't paint. I will use polyurethane." A Jose? An Eduardo? The Joses and Eduardos out there are not inanimate objects, they sir, are HUMANS. I am also insulted that he thought that I was a person who would be ok with this type of rhetoric. Folks, this is not something we should or can tolerate. By the way community friends, my father, Ramón, was a hard working blue collar tax paying citizen born of two immigrants. Finally, I will not purchase anything from this establishment or any other establishment that thinks this rhetoric is acceptable. Thank you for allowing this space for the community to share the good around us and also what needs to change around us.

5.0

Joseph F. 2 years ago Nader has been doing flooring for my family and I for over 20 years! Never disappoints.

1.0

Cynthia B. 3 years ago DO NOT USE THIS VENDOR. i had Nader's team lay a new kitchen floor (ceramic tile in February 2018). The floor has begun to crack because the installation was done improperly and shoddily from beginning to end. I have given Nader a chance to address the issues, but no response, which is a clear message of his lack of concern. I had a PROFESSIONAL come in to fix my broken tiles and here is his assessment of the pathetic job that was done by Carpet & Floor Outlet.Duroc backer board not thinset to sub floor.Incorrect screws used to secure Duroc to subfloorToo few screws per square foot of materialHigh speed thinset used throughout entire job (needed to be Large Format Tile Thinset)Incorrect trowel size used to thinset tiles to DurocTiles not back-buttered prior to installationTrowel swirled 'S' pattern used to rake thinset to Duroc prior to tile setting. This will not allow air to escape from valleys combed into thinset when pressing tiles down, trapping air under tiles which caused thinset bond to back of tiles to be 50% or less, resulting in tile failure and cracking. Manufacturer recommended thinset bond percentage for large format tiles is usually 95% to 99% coverage.The installation of your tile was done incorrectly from start to finish and was ultimately going to fail.The floor is in various stages of failure. It will continue to fail and will eventually need to be completely replaced.

5.0

Preserved V. 3 years ago This customer did not leave a comment.

3.0

Donald S. 3 years ago Good company

5.0

Jim B. 3 years ago Nader and his team are without equal; they've installed both carpet and hardwood for us in two homes and I will never use anyone else in the region. First, he was personable and genuine with us as his clients, took time to know and understand our needs, and checked in with us the day before the job started. His crews are efficient, skilled craftsmen, who take pride in their work. They are neat, courteous, and quite talented; they worked around our schedules, moved furniture and fixtures and put every piece back exactly where it came from. His prices are quite reasonable and he follows through to ensure you are satisfied with the work. We've worked with a number of contractors over the last 10 years - this team is without question the very best!

5.0

Gina D. 4 years ago We have used this company for various flooring projects over the past 10 years and have had no complaints. The owner, Nader, is very knowledgeable and has given us great advice as well as service and products over the years.

5.0

Leslie H. 4 years ago We had hardwood floors installed in August 2017 throughout our whole house! We looked for over two years for what we wanted and because of a number of neighbors that have used Carpet&Floor Outlet we choose them, BEST decision we could have made!! Nader was so professional and guided us all the way! We loved that Nader has his own installers and they were WONDERFUL, on time, worked all day, very polite and answered all our questions. They were professional and their attention to detail was unbelievable. We also changed our baseboards and redid our railings going upstairs, so HAPPY we did! We LOVE our floors and HIGHLY recommend this company!!

1.0

Aminata K. 5 years ago Worst place ever, THIS OWNER IS A RACIST. If you are black or a minority stay away from this place he is a criminal. HE ATTEMPTED TO FIGHT MY HUSBAND INFRONT OF MY TWO BOYS, just because he didn't want to buy his cheap products.

5.0

Wayne M. 5 years ago Nader did a major renovation for us that involved removal of tile and carpet followed by installation of wood flooring and tile in our sun room. Now everyone that comes into our home immediately tells us how much they love our wood flooring and tile. Then they want Nader's name and number. They do absolutely wonderful and quality work. I am 100% happy with the workmanship, quality of the wood flooring and tile and the price. Total confidence in Nader!

5.0

Patricia O. 5 years ago I used this company for hardwood and tile throughout my house. The owner provided an estimate quickly, was easy to work with, and quoted a fair price. The workmen were professional and experienced. They showed up on time, we friendly, put in long days, and did an excellent job. I couldn't be more pleased with the complete experience.

2.0

Juanita B. 5 years ago Everything was kind of good until the day after installation which was August 11, 2017. I owed a balance of $582.00 which I told Nader I would come and pay. I went to the office and Nader was not there. There was a man in the store I never saw of knew. At that point I refused to leave my credit card number to this man that i did not know and he could not find my paper work b/c Nader had it and I did not have my paper work with me. The man said when He gets in I will have him call you. Well I called him to give him my credit card # and he said u did not pay. My answer was no b/c my credit card is my identity and if it gets in the wrong hands you r messed up the rest of your life. Nader said abruptly this is not some kind of chop shop and went on and on. I should of hung up on him. A real professional manager would of told me I have one of my other employees in the office and give me his name since I never saw this man. So with that Nader lost kudos with me and my potential business b/c I have to do the rest of the house with two bathrooms. Reading the reviews about this company that he is use to doing business with businesses and not individuals. He is also a bit pricey because he charged me $800.00 per room, even the smallest bedroom. The smallest bedroom shouldn't of cost the same amount as the master bedroom. Lot of folks states he got over on me and another business stated they wouldn't of charge me like that. Oh yes, I was missing my iPhone charger which never leaves my bedroom. I mentioned it to Nader and 5 hours later it is found. I am not convinced that they looked in two rooms of padding to find my charger. I am convinced that this man is hungry for money forHe does not offer any credit or extension of payment. I guess he thinks he's the only carpet store in the Woodbridge area. I rather deal with Lowes or Home Depot and get better treatment then working with a family owned business. I read a review from an individual who stated Nader was rude and glad she did not spend a penny in his store and I should of further researched and this business would of never gotten my money. I know now.

5.0

Mark P. 5 years ago Premier quality at affordable price. My clients used Nader and his company to complete flooring work on their house and the end result was stunning at a great price. Quality is never an issue with this company. My real estate team uses them on a regular basis so we never have any callbacks or issues with quality. Every job is done right the first time and pricing is great. He's our one stop shop. I wouldn't look anywhere else. Great guy and very easy to work with. Highly recommend, A+++++

5.0

Mark P. 5 years ago This company has become our one stop shop for all flooring needs. Nader the owner is a dream to work with. He always takes excellent care of our clients. Seeing his work first hand is very, very impressive. To find a flooring company that employees its own workers, provides excellent quality and at an affordable price is very rare nowadays. I wouldn't use anyone else. His company and crew have even performed work on family/friends homes and its always the best. Only callbacks I get from clients is that they wish they had found Nader and his company years ago. A++++++++

5.0

Dorothy W. 5 years ago Nador and his team are fantastic. They show up on time, do a great job, clean up and everything looks wonderful. So happy to have found his store and his friendly staff

1.0

Precious G. 5 years ago I went into this store asked for the manager by name he was very rude and unprofessional. Im so glad I was able to experience this before I spent a dime.

5.0

Pat H. 5 years ago I am a Realtor, and cannot give this company, Nadar, the owner, enough praise! He is trustworthy, his workers are fantastic, and his prices are amazing! Use him once, and he will be your only flooring/granite person for life!!!!!

5.0

X-TL 2. 6 years ago Very nice and have good service!

5.0

Tina F. 9 years ago We had a very large job completed by this company. Our whole entire main level (roughly 1400 square feet) as well as 2 staircases with some challanges were changed over from carpet/vinyl to hardwood. We had gotten many estimates from other companies but the owner of this company is so pleasant to deal with and very responsive. He delivered on the quality product exactly as promised and on schedule. The installation crew were the nicest and cleanest guys we have had the pleasure of having in our home. They arrived promptly, worked hard and clean and never left a mess. We can't wait until we can do the other home projects we have and will use this company again.