BELL COUNTY FLOORING

4.7
|
49 Reviews
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
Bell County Flooring 120 Muelhause St, Belton, TX 76513-3267 254-933-8989 https://shawfloors.scene7.com/is/image/ShawFloors/shaw-logo-bw Price Range:$-$$$$
4.7
|
49 Reviews

Reviews


1.0
2 weeks ago HIDE YOUR VALUABLES. I had my bedroom carpeted by Bell County Flooring and $2000 cash came up missing when they were done. This was right after tax season and I had 2 grand in my closet in large bills with the intention of opening a savings account but hadn't gotten around to it. A week after the crew was in my bedroom I went to look for it and it was gone. No where to be found. I live alone and no one knew it was there. Their crew carpeted my closet and my bedroom and were unsupervised for about 5 hours. Then they left they were in such a hurry they simply left my front door wide open. I spoke to management and of course they denied it. I got the Belton police involved and an investigation came up with nothing. They are a bonded company but State Farm refused to do anything about it. If I could rate them -2000 I would! Needless to say I'm extremely upset and if I can prevent this from happening to anyone else I'd be happy with that. I now have security cameras all over my home...
2 weeks ago While your money coming up missing was unfortunate, you have not listed all the details in this review. You had our full cooperation in the investigation. We, along with our installer, had our interview with Belton PD and gave the full story. We were not the only people in the home at the time as you say and both the police and our insurance company have you on record admitting to that. It is unfortunate that you chose to come on here and still continue to accuse us because you didn't get the answer you wanted. Hopefully your business partner might give you some insight as to what actually happened to your money. Thank you.
2 weeks ago She was interviewed by the police as well. I trust my BEST FRIEND more than a pair strangers who had access to my cash for over 5 hours unsupervised!!
2 weeks ago Sir, you are more than welcome to speak to the police again about this matter if you choose to do so but we didn't take your money or touch your valuables.
5.0
last month Recommended to us and they did not disappoint us. We are extremely happy with the finished product. Installed wood laminate flooring throughout our house and on a tight schedule. They really went above and beyond to make this happen.
last month Thank you so much for your business!
5.0
last month Great job cleaning my carpet today!! I called for appointment right before they closed Sat and they came 8am on Monday. House is smelling fresh again and carpets are supper clean. They used enzyme treatment for dog. Thanks Guys!!
last month Thank you so much for your business and review! We appreciate it!
3.0
last month This customer did not leave a comment.
5.0
2 months ago This customer did not leave a comment.
2 months ago Thank you so much!
2 months ago Sorry wanted to write a better review but couldn't bet what Holly Barrios said...lol
5.0
2 months ago We can't say enough about Bell County Flooring and their service. Bell County Flooring was very courteous, knowledgeable, and professional. Rene followed up and provided us with a unbeatable price on our tile. I will absolutely recommend Bell County Flooring to anyone looking to modernize their home. Thank you so much!
2 months ago Thank you so much! We look forward to taking care of more of your flooring needs in the future!
5.0
3 months ago Excellent customer service and a huge amount of beautiful flooring to choose from.
5.0
3 months ago We have used this Company twice in the last month for Carpet Cleaning! Tim and his Assistant came out the 1st time and Rey came out the 2nd time. They are all Very Professional and Very Affordable!
3 months ago Thank you for your business! We'll let Tim and Rey know about your kind words!
3 months ago I cannot remember Tims assistants name but I would like to compliment him also
3 months ago Sounds great! We'll let him know! Thank you!
5.0
4 months ago I want to thank Mr. Hugo for making sure we got best quality floors we need. We wanted our carpets replaced for imitation hard wood. Thanks for your help. We will be calling you soon for our other rooms. And they moved the furniture for us which really helped and the process. Big help. Great job!!
3 months ago Thank you so much for your business and kind review! We look forward to taking care of your other flooring needs!
1.0
4 months ago Was ready for new floors but this place is too incompetent selling floors to trust them to install them. Went by on a Tuesday to pick one out. They said they would call me and get a sample on Thursday and call us. No call. So following Monday I called to followup. They had no idea who I was or any record of us speaking, said they would call back. Didn't hear from them. So called back Tuesday. They still had no idea, but said they would look into it again, and send someone out Wednesday with the samples and for a quote. So they come out Wednesday, have no samples, and have no idea what tile we even wanted. The level of incompetence is laughable. Apparently you need to get them for a sale and hold their hands through the whole thing. Stay far away from these guys.
4 months ago We apologize for the experience you had with us. You happened to speak with a different project manager both times you called instead of the original employee you spoke with when you visited our store. Also, we simply didn't receive the sample in a timely manner as promised to us. One of our project managers should have contacted you to inform you of that and I am sorry he didn't do that. Rest assured, we do not need anyone to hold our hand to install an amazing floor in your home. We'd still love to make it right and give you the experience you were originally looking for. If not, we'll use this as a learning experience for our crews and improve the customer experience from here on out. Thank you for the review.
5.0
7 months ago This customer did not leave a comment.
5.0
7 months ago Bell County Flooring did an awesome job for us. The installers were professional, very efficient and kind. I highly recommend this business.
7 months ago Thank you so much!
5.0
7 months ago This customer did not leave a comment.
5.0
7 months ago This customer did not leave a comment.
5.0
7 months ago This customer did not leave a comment.
5.0
7 months ago Tim does a really GOOD job cleaning carpet he takes his time and get the job done RIGHT the FIRST time. Thanks TIM for your great service.
7 months ago Thank you so much! We'll let Tim know!
5.0
7 months ago Best thing about bell county flooring is the awesome tech Tim.... He really loves his job and takes much pride and not to mention VERY respectful and cares about his customers 100%!!!!! #teamTim
7 months ago Thank you so much! We'll be sure to let Tim know!
5.0
7 months ago Tim did a great job on my carpet. I really appreciate him. I will definitely recommend you asking for Tim if you need something cleaned. He is the man for the job.
7 months ago We will let him know, thank you
5.0
8 months ago Bell County Flooring did a recent installation for my parents and they did an amazing job. Rene and the team provided excellent customer service and went above and beyond by their attention to detail.
8 months ago Thank you so much for the kind words! Your parents were awesome clients!
5.0
8 months ago They always do a great job cleaning up my couch after my messy kids. They also did a great job installing new carpet in my hallway.
8 months ago Thank you! Please let us know if there is anything else we may do for you!
5.0
8 months ago I just had wood tile floors installed last weekend. The installers were fantastic. They took their time and did an excellent job. They designed an amazing entry foray and section in front of the fireplace that just really makes them standout. The salesman Hugo was amazing. He come to my house throughout the day to check on the progress and sent me pictures of the different stages of the floor being put down. I highly recommend this company. I will be using them again to install carpet in my office.
8 months ago Thank you so much for being a great customer! Please let us know if there are any projects we can help you with in the future!
5.0
11 months ago I just bought my first home and the carpets needed a good clean.... Bell county flooring was the way to go! Super friendly and fast. Not a single stain on any of my carpets upstairs anymore. Oh and it was very well priced for service. I'll continue to use and recommend bell county flooring to my friends!
11 months ago
11 months ago Thank you. Let us know if we do anything else for you.
5.0
11 months ago Bell county flooring did an amazing job cleaning my carpets in my new home. No stains left and smelled wonderful. Super fast, affordable, and friendly service!
4.0
last year This customer did not leave a comment.
5.0
last year We love working with the guys here at Bell County flooring! Working with Rene is always easy and professional !!
last year Thank you so much! As always, you're the best glass guy in the business!
5.0
last year This customer did not leave a comment.
5.0
last year Love this place has great selection and great people that work there
last year Thank you 🙂
5.0
last year This customer did not leave a comment.
5.0
last year Thank you, Rene, for the excellent customer service, great product and superior instalation!
last year We love working with Bell County flooring and all their glass needs!
5.0
last year We had an excellent experience with Bell County flooring. The price was fair and the work was excellent. Tony was involved and monitored every phase of the project. I highly recommend them.
last year Thank you so much for your business and kind words!
5.0
last year We had an excellent experience with Bell County flooring. The price was fair and the work was excellent. Tony was involved and monitored every phase of the project. I highly recommend them.
1.0
last year I Needed a fireplace reface, and a tiled entryway. Some1 came in to measure and give me a quote. Unfortunately we never heard from him again, we called and spoke to some1 regarding the matter but again no response. Everything happens 4 a reason. Terrible work ethic!
5.0
last year Highly recommend Bell County Carpet Cleaners. Ask for Ray. He steam cleaned 5 rooms in 1 hour and out of all the different companies we've had out to our home, this company has done the best job. It smells better than the others, he took out stains that Best Way couldn't get out. And they scheduled us the very next day after I called. The total was 99.00 for all 5 rooms. Plus we had 2 extra pet treatments for a total of 128.00 for everything.
5.0
last year This customer did not leave a comment.
4.0
last year Good place helpful staff
5.0
last year After moving into a new home this weekend, my dog had a difficult time adjusting and had a few accidents on our brand new carpet. They were able to entirely remove the stains and restore the carpet to new condition. They were friendly and professional and did a great job.
5.0
last year After moving into a new home this weekend, my dog had a difficult time adjusting and had a few accidents on our brand new carpet. They were able to entirely remove the stains and restore the carpet to new condition. They were friendly and professional and did a great job.
last year Thank you! Enjoy your new home!
5.0
last year Thank you so much for doing the carpet and tile & grout in our home. Allen was our service person and he was very professional and did an awesome job. Bell County flooring also did the carpet cleaning in our other house that we moved out of and it was great. The 2 service tech's that came out were awesome as well. Thank you so much for your outstanding services and I will be referring customers to you. Miranda thank you as well for getting both homes scheduled and working with me. Your professionalism I couldn't ask for better. Thank you Danielle McKenzie
5.0
last year Thank you so much for doing the carpet and tile & grout in our home. Allen was our service person and he was very professional and did an awesome job. Bell County flooring also did the carpet cleaning in our other house that we moved out of and it was great. The 2 service tech's that came out were awesome as well. Thank you so much for your outstanding services and I will be referring customers to you. Miranda thank you as well for getting both homes scheduled and working with me. Your professionalism I couldn't ask for better. Thank you Danielle McKenzie
last year Thank you, we will let Allen know you complimented him. Tim
5.0
2 years ago This customer did not leave a comment.
5.0
2 years ago Bell County flooring has put new flooring in our home and we are very happy with their quality work and communication. They did exactly what they said they would and they are the best in the area for all your flooring needs!
5.0
2 years ago They have installed flooring in my house on two different occasions and everything looked fantastic after they were finished.
5.0
3 years ago This customer did not leave a comment.
5.0
3 years ago This customer did not leave a comment.
5.0
7 years ago Very happy customer I have lived in Belton for over 30 years I had Bell County Flooring Install tile as well as laminate. Jeremiah was very friendly and the installers were very nice as well. My floors look gorgeous great job. I tell everyone about you.
5.0
8 years ago Flooring I recently had tile and wood wonderful it was the one of the easy thing. Thanks to Jeremiah and Bell County Carpet Cleaners. I would recommend to any
5.0
8 years ago Life savers! LOVE THIS COMPANY!!! I was moving and they not only did a good job, but when my landlords were being difficult they redid the carpets! They were supper helpful, and dug for my recite when I lost my copy! I would recommend them anytime to…
5.0
8 years ago Great experiences! I am a landlord with over 30 properties in the Temple/Belton area. I have used Tim and his company for 10+ years and wouldn't use anyone else.\r He is fair, reasonable, and does great work. In addition, Tim stands behind his work. Any…
5.0
8 years ago Excellent Service. Worth the $$ I used them for my move out on the house I was renting about 6 months ago. They did an amazing job & I got a great price. The carpet looked brand new and I know it was no where near new. I actually plan on calling soon to get carpets…