West Michigan Carpet & Flooring
Shaw believes in its people, products and partnerships. Our flooring retailers are committed to providing the best service they can. They go above and beyond to make sure you’re satisfied with the product, service and ultimately, your home. Purchasing flooring can be daunting, but our retailers are there to help you every step of the way. Shaw Industries is committed to creating a better future – for our customers, our people, our company and our communities. We know our retailers feel the same way.
We have been extremely pleased with our experiences with West Michigan Carpet over the last 30+ years. Customer service and product knowledge is excellent; and Dominic, in particular, is very helpful with advice and suggestions, while exhibiting great patience with endless questions and indecisiveness. From tile, carpet, vinyl, laminate, and countertops to beautiful blinds, they have what you need.
Sheri, Thank you so much for your kind remarks. We agree that nobody comes close to the knowledge and care that Dominic provides!
We've dealt with West Michigan Carpet for years and have had good service from them. A couple of quotes have taken too much time and have come in too high, but you can work with them. We recently had a horrible experience with Lowe's in Ludington - they had measured and the carpet came in 5 feet too short (feet, not inches) and they didn't come through trying to rectify the problem. Being that we were only up for a scheduled week to complete a farmhouse project, we ran to West Michigan Carpet for help. Dominic, our usual sales person, was out of the office but another team member helped us find a good Shaw carpet in stock and it was installed THE NEXT DAY. They really saved us this time Thank you.
3 years ago
We've purchased floor products from them for years! Keep going back. Great products, great people!
4 years ago
Amazing! Love the products, but the hometown friendly service is the best!!!
5 years ago
Great place to get floor covering.